For more than five years, Experian BusinessIQ℠ has provided the Los Angeles County Metropolitan Transportation Authority (LA Metro) with insightful data to make informed business decisions and maximize risk mitigation.

1. For more than five years, BusinessIQSM
has provided the
Los Angeles County Metropolitan Transportation Authority
(LA Metro) with insightful data to make informed business
decisions and maximize risk mitigation.
Client
Founded in 1993, the LA Metro is the
public transportation operation agency
for Los Angeles County. Covering a
service area of 1,433 square miles, the
LA Metro provides public transportation
access to one of the country’s largest,
most populous counties — with more
than 9.6 million people who live and
work there. In addition to being a public
transportation operations agency, the LA
Metro is unique in that it also serves as a
transportation planner and coordinator,
designer and builder.
Challenge/Objective
The LA Metro needed to shorten its
credit applications cycle to handle its
volume of credit applications. Most of
the agency’s credit applicants are small
businesses that do not have audited
financial statements that can be relied
on for credit recommendations. Without
audited financial statements, the LA
Metro had limited information on small-
business owners — a hurdle that made
it next to impossible to determine how
much credit to extend and at what terms.
Accounting Manager Ray Chio and his
team were responsible for processing
credit applications, accounts receivables
and collections, with a goal of limiting
risk while setting reasonable terms. Chio
needed a product that would allow the
LA Metro to reduce its credit application
cycle with the least amount of risk.
Resolution
The LA Metro needed to access data
on small businesses through an easy-
to-use tool that required no software
to load or information technology
(IT) resources to implement. With
BusinessIQ, the agency now has access
to the data and tools needed for all
phases of the credit life cycle, including
opening and managing accounts. Since
BusinessIQ is a Web-based application,
Chio and his team had instant access to
the data and tools without the need for
additional IT resources or software.
Case study:
Los Angeles County Metropolitan
Transportation Authority
BusinessIQSM
helps
shorten client’s credit
application process of
new accounts.

2. Results
BusinessIQ allows the LA Metro to
easily access both commercial and
consumer data and review their
accounts on a regular basis. Chio
and his team uses the credit history
and other pertinent information from
Experian commercial and consumer
reports in conjunction with any
financial statements that are provided
by the applicants. The score, credit
limit recommendation, tradeline and
payment history, derogatory legal
information and inquiries are all critical
pieces of information they use in their
decision making. “Understanding the
current market and being able to quickly
adapt to changes is vital to achieving
growth,” says Chio. “Experian’s
Business Information Services provides
us comprehensive information to
help make more informed
business decisions.”
The easy-to-use BusinessIQ application
provided the LA Metro with the
information they needed to make
confident decisions and limit those
accounts over 90 days to fewer than
5 percent of their overall receivables.
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T: 1 877 565 8153
www.experian.com/b2b
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02/13
“Experian’s Business
Information Services
provides us comprehensive
information to help make
more informed business
decisions.”
— Ray Chio, Accounting
Manager, Los Angeles County
Metropolitan Transportation
Authority