Presentation on how to chat with PDF using ChatGPT code interpreter
Convered Voice and Data (tIPicall and Exponential-e)
1. Converged Voice
(SIP) & data
breakfast briefing.
19th September 2012
Name: Dave Joplin
Job Title: Head of Channel
Company: Exponential-e
Name: Steve Harrington Name: Alan Sawyer
Job Title: European Business Development
Job Title: Head of Channel
Director
Company: tIPicall Company: Tata communications
2. About tIPicall
tIPicall is the distribution brand of tIPicall has launched a comprehensive
Glemnet Telecom range of hosted and centrally managed
tIPicall is the exclusive distributor of services including IP PBX, Contact
TATA Communications Ltd for Hosted Centre, SIP Trunking, inbound and
IP PBX and SIP trunking to the UK
outbound voice services.
switchless reseller and dealer
channels. tIPicall has 10 years of experience and
We are debt free and cash positive expertise in the telecoms industry
including 5 years of hosted IP and SIP
trunking sales and support.
For more information please visit our website:
www.tipicall.co.uk
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
3. Applied Innovation
Delivering the benefits of
technological innovation to market
Dynamic Disruption
Changing the battlefield and basis of competition
4. Exponential-e
What we do . . .
•Exponential-e leverages its own network to facilitate partners to deliver business
critical services including cloud, voice, unified communications and connectivity.
•From business Internet to data centre as a service, to cloud aggregation, organisations
large and small are running critical services underpinned by Exponential-e’s
technological innovations.
•The difference between us and the rest, lies in how we deliver these services. Having
our own network means we are able to define the way technology is used to deliver
multiple services over one connection.
“We have pioneered the next generation of cloud deployments by
refining the
interoperability between the network and the cloud.
Our unique and innovative approach delivers the
resilience, speed, control and versatility companies demand for their 24/7
non-stop compute platform.”
Lee Wade CEO
5. History of Applied Innovation
First UK Seminar “The
Founded in company to Complementarity
Designed
October 2002. ‘unbundle of Next
and built
First UK company Ethernet’. Generation
first ever Launch of Industry
to launch PowerNGN Network and Launch of New leading
VPLS Utilisation
Internet over (Now Smart Virtualisation. Voice
Network based Cloud Monitoring
Ethernet Internet) is Exponential-e as Aggregation
in Europe Services and
launched Cloud Visionaries Platform ticketing
Portal
2005 -
2002 2004 2007 2008 2010 2011 2012 2013
2006
Introduced First Wholesale World First. Investments in
Intelligent Internet SIP Interconnect Application cloud,
Routing Algorithm requiring no CPE Exponential-e’s Management datacenter and
Ultra Low from the network
latency cloud. A Cubed virtualization
Ethernet is launched.
Exponential-e 2.0
Financial
Smart Wires Technology Trading
2012 – Our 10 Year Anniversary Network
Launch of Customer Charter
6. Summary
• Projected £42m turnover
• 210 employees
• 1300 clients
• 30% CAGR
• Offices in London, Manchester, Theale & New York
• 100GigE network reaching into 60 cities, Europe &
North America
• And work to exacting international management
standards
ISO: 9001 ISO: 27001 ISO: 20000
7. Introduction to Exponential-e and tIPicall
What does this partnership mean to you?
– Future Proofing Customer Requirements
– Consolidation
– Lock In
– Margin Increase and Decreased Costs
– Simplified Design
– Unlocks new Opportunities
– Total Control
9. History of Applied Innovation
First UK Seminar “The
Founded in company to Complementarity
Designed
October 2002. ‘unbundle of Next
and built
First UK company Ethernet’. Generation
first ever Launch of Industry
to launch PowerNGN Network and Launch of New leading
VPLS Utilisation
Internet over (Now Smart Virtualisation. Voice
Network based Cloud Monitoring
Ethernet Internet) is Exponential-e as Aggregation
in Europe Services and
launched Cloud Visionaries Platform ticketing
Portal
2005 -
2002 2004 2007 2008 2010 2011 2012 2013
2006
Introduced First Wholesale World First. Investments in
Intelligent Internet SIP Interconnect Application cloud,
Routing Algorithm requiring no CPE Exponential-e’s Management datacenter and
Ultra Low from the network
latency cloud. A Cubed virtualization
Ethernet is launched.
Exponential-e 2.0
Financial
Smart Wires Technology Trading
2012 – Our 10 Year Anniversary Network
Launch of Customer Charter
11. History of Applied Innovation
First UK Seminar “The
Founded in company to Complementarity
Designed
October 2002. ‘unbundle of Next
and built
First UK company Ethernet’. Generation
first ever Launch of Industry
to launch PowerNGN Network and Launch of New leading
VPLS Utilisation
Internet over (Now Smart Virtualisation. Voice
Network based Cloud Monitoring
Ethernet Internet) is Exponential-e as Aggregation
in Europe Services and
launched Cloud Visionaries Platform ticketing
Portal
2005 -
2002 2004 2007 2008 2010 2011 2012 2013
2006
Introduced First Wholesale World First. Investments in
Intelligent Internet SIP Interconnect Application cloud, datacent
Routing Algorithm requiring no CPE Exponential-e’s Management er and network
Ultra Low from the virtualization
latency cloud. A Cubed
Ethernet is launched.
Exponential-e 2.0
Financial
Smart Wires Technology Trading
2012 – Our 10 Year Anniversary Network
Launch of Customer Charter
12. Smart Internet (the old PowerNGN)
Firstly, your customer connects to our network . . .
Customer
16. Content Delivery Networks
200+ peer networks
Education, Media, Business, Consumer
70% of customer traffic is only 1
hop (1-2ms) away from its
destination gateway. Only 30% Customer
goes via Internet transit
Tier 1 Transit
17. Our Next-Generation Network
tIPicall SIP or tIPicall Hosted
Business Grade
Internet
Cloud
Business Grade
Next-Generation Network
Layer 2
Converged Access
using VLANs
Private Cloud
Public Secure
Internet Feed Low Latency
WAN Link
18. History of Applied Innovation
First UK Seminar “The
Founded in company to Complementarity
Designed
October 2002. ‘unbundle of Next
and built
First UK company Ethernet’. Generation
first ever Launch of Industry
to launch PowerNGN Network and Launch of New leading
VPLS Utilisation
Internet over (Now Smart Virtualisation. Voice
Network based Cloud Monitoring
Ethernet Internet) is Exponential-e as Aggregation
in Europe Services and
launched Cloud Visionaries Platform ticketing
Portal
2005 -
2002 2004 2007 2008 2010 2011 2012 2013
2006
Introduced First Wholesale World First. Investments in
Intelligent Internet SIP Interconnect Application cloud,
Routing Algorithm requiring no CPE Exponential-e’s Management datacenter and
Ultra Low from the network
latency cloud. A Cubed virtualization
Ethernet is launched.
Exponential-e 2.0
Financial
Smart Wires Technology Trading
2012 – Our 10 Year Anniversary Network
Launch of Customer Charter
19. Centralised Firewall
all sites have independent
access to the Internet Business Grade
Internet
Private VPLS
Manchester Reading
Existing Firewall
London
20. Managed Services & Co-Location
Business Grade
E-Commerce Servers
Distributed Clusters Internet
DDMZ VPLS
Create low cost Disaster
Recovery solutions by
effortlessly distributing
servers to other offices
E-Commerce Servers
Two of the E-Commerce servers relocated
into a public Data Centre
21. Our Next-Generation Network
Geographically Diverse
Servers running the Software Business Grade
Internet
Private VPLS
Manchester Reading
London HQ
22. History of Applied Innovation
First UK Seminar “The
Founded in company to Complementarity
Designed
October 2002. ‘unbundle of Next
and built
First UK company Ethernet’. Generation
first ever Launch of Industry
to launch PowerNGN Network and Launch of New leading
VPLS Utilisation
Internet over (Now Smart Virtualisation. Voice
Network based Cloud Monitoring
Ethernet Internet) is Exponential-e as Aggregation
in Europe Services and
launched Cloud Visionaries Platform ticketing
Portal
2005 -
2002 2004 2007 2008 2010 2011 2012 2013
2006
Introduced First Wholesale World First. Investments in
Intelligent Internet SIP Interconnect Application cloud, datacent
Routing Algorithm requiring no CPE Exponential-e’s Management er and network
Ultra Low from the virtualization
latency cloud. A Cubed
Ethernet is launched.
Exponential-e 2.0
Financial
Smart Wires Technology Trading
2012 – Our 10 Year Anniversary Network
Launch of Customer Charter
26. The Exponential-e Solution
Business Grade
tIPicall Internet
iSCSI DSL
Network
Exponential-e
Data VPLS VPLS Network
Supplier/Exchange/
Partner/Client Site
Hub site Voice VPLS
iSCSI
Co-Location
Spoke Site (DR)
27.
28. Our products
tIPicall - powered by Tata Communications
Hosted IP PBX SIP Trunking Global Contact Centre
tIPicall IP PBX is a network-based centrally built on the Tata Communications global tIPicall Hosted Global Contact Centre is a
hosted multi-tenant service. SIP network providing the highest quality SIP-based Multimedia Contact Centre
of voice across a Tier 1 carrier software solution.
Inbound Services Data
A range of Geo, Non Geo and tIPicall broadband offers a variety of
International numbers managed via a speeds and services, DSL Max , DSL
web portal 2+, Annex, SDSL solutions
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
29. SIP Trunking
tIPicall SIP Trunking is built on the Tata
Communications global IP network providing the
highest quality of voice across a Tier 1 carrier at
very competitive rates.
Our network and interconnects
How does it work?
Technical requirements
Systems
SIP trunks pricing starts from £1 per month rental
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
30. Why use SIP at all?
Functionality
Control
Future proof
Cost
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
31. tIPicall SIP
capabilities
System types
Gateways
Disaster recovery
International (Ships)
International numbering
Free calls
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
35. Tata Group at a Glance
$83.5 billion #65
Annual Revenue Worldwide Brand
(Source: Brand Finance)
395,000
>60% Employees Worldwide
Non-India
#11
Most Reputed Company
Over 140 (Source: Reputation Institute)
Years in Operation
UK
Group’s Largest Market
Only Indian entity
on Forbes’ List of World’s 20 Most Over 100
Reputed Companies* Operating Companies in 7 Sectors
Across 6 Continents
* Awarded in 2006 by the United States – India Business Council (USIBC)
35
42. Client examples
City company DR
Multiple sites UK MPLS
International sites local breakout
Green field site Expo-e
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
43. Hosted IP PBX
Multi-tenant SIP based IP PBX solution that provides
flexibility and easy browser based management of
all tenants’ specific configurations.
The hosted PBX integrates fixed and mobile
telephony, soft and hard phones, integrates legacy
PBXs (through SIP media gateways).
Hosted seats from £5.00 per month rental
Hosted seat on iPhone and Android
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
44. Network services
Call recording
International number presentation
Fraud monitoring
BGP peering
Diverted number presentation
Multi site failover
Usage warnings
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
45. tIPicall Resale Proposition
White label
Own branded web portal and
sales and marketing materials
Competitive pricing
Account Management
Free Sales and technical training
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
46. tIPicall Service & Support
Flexible levels to suit reseller
Support available up to 24 x 7
helpdesk provides
monitoring, maintenance and
management
1st and 2nd line support
Dedicated help desk number
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
47. tIPicall Billing
Bureau service with
branded billing revenue
collection and DDM
Or monthly CDR
Contact Us
+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
VPLS = Virtual Private LAN services Bridged multipoint Ethernet service BUT from customer’s perspective it looks as if all sites are connected to single switched LANThis allows the replication of broadcast / multicast traffic in service domain MAC learning over tunnel & access portsVPLS is L3 agnostic, can transport anything that goes over Ethernet (not true for IPVPN(s)) SO What?
Now I think it is a good time to pause and take stock of how this fits together and how this helps me cover off some the benefits of the Gamma service combined with Expo in the form of simple one site case studyI hope you can see how we have constructed this it shows lock in and margin opps for you we have covered To put some meat on the cost reduction piece let me talk you through a simple cost model PNGN 25 £475 a month, £75 a month for the SIP and £100 for VLAN to DC = £650 10 on 10 internet connection £600 per month and a ISDN 30 £400 per month = £1000 =£350 a month = 35% with out the additional high margin services
So the solution looks like this and can be made as resilient as the end user needs it to be, while remaining extremely simple managedVPLS lets you automatically switch between active passive firewalls or load balance active active
Now to shwo this in a multipste envirmoment
Most people will have heard of Tata – the indian conglomerate, and recognise us from one of the 100 operating companies
But we have evolved into a new generation of companies – a completely new concept
We have a great pedigree but it is enough just to be big