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Marty Rosenheck, Ph.D., CPT
Chief Learning Strategist
mrosenheck@CognitiveAdvisors.com
www.CognitiveAdvisors.com
@mbr1online
TM
Harnessing the 90%: Using the
Experience API to Manage Informal
and Experiential Learning
Learning Solutions
March 19, 2014
Session SA101
©2014 Cognitive Advisors LLC All Rights Reserved
Goals for Learning
2
Errors and Rework
Morale - Retention
Speed to Proficiency V
A
L
U
E
©2014 Cognitive Advisors LLC All Rights Reserved
3
The 70:20:10 Rule
Eichinger & Lombardo – Center for Creative Leadership
©2014 Cognitive Advisors LLC All Rights Reserved
From Victorianweb.org
Apprenticeship 1.0
Apprenticeship 2.0
Cognitive
Apprenticeship
•Allan Collins
•John Seely Brown
Apprenticeship 3.0
Cognitive
Apprenticeship
Cutting Edge
Technologies
Apprenticeship
3.0
• Scalable
• Trackable
• Tied To Results
7
Continuous Learning ProcessProficiency
Time (Gradually increase task difficulty and decrease scaffolding/support)
©2014 Cognitive Advisors LLC All Rights Reserved
• Decide:
- Next Learning Goal
- What to Change
• Prepare
Support:
• Mini-tutorial
• Ask someone
• Lookup in
Knowledge Base
• Job Task
• Simulation
• Observation
• Capture Data
Support:
• Performance
Support
• Scaffolding
• Guidance at
Teachable
Moment
• Assess/Review
• Identify Gaps
• Analyze Data
Support:
• Coaching
• Social Media
• Comm. of Practice
• Peer Review
• Portfolio
Skill or
Competency
Why is it rarely done?
8
• Too difficult to manage and track
• Existing technologies (LMS) don’t
handle informal and experiential
• Can’t capture on-the-job experiences
• Hard to show the value of an
integrated continuous learning
process
©2014 Cognitive Advisors LLC All Rights Reserved
Enabling Technologies
9
Uconn.edu
Rustici Software
Openmatt.org
www.ucsc-extension.edu
Mobile Experience API
Analytics
10
Rustici Software
ADL
Wax LRS
11
Experience API
12
Activity Stream (like Facebook)
<Actor> <Verb> <Object>
( I did this)
Experience API
Any
Learning
Experience
Experience
API
Learning Record
Store
LRS
Analytics
Reporting
©2014 Cognitive Advisors LLC All Rights Reserved
Badges
13Openmatt.org
14
Mozilla
Open
Badges
Source: Mozilla badges Website
15
Water Quality Association
Certification, Badges
Formal Learning
Activities
(e.g., eLearning,
workshops, courses)
Informal Learning
Activities
(e.g., knowledge base,
social learning, coaching)
Experiential Learning
Activities
(e.g., real job tasks, field
work)
Experience API
to Learning
Record Store
(LRS)
Individualized Learning Path
Tracking, Analytics, Reporting
Competencies
(Desired
Skills and
Knowledge)
Social
Site
Copyright ©2014 Cognitive Advisors LLC All Rights Reserved
Learning Experience Manager (LEM)
Performance
Metrics
Coach/Mentor
Observation
Checklist
Feedback
TM
17
Learning Experience Manager
©2014 Cognitive Advisors LLC All Rights Reserved
18
Learning Experience Manager
©2014 Cognitive Advisors LLC All Rights Reserved
19
Ecosystem
HRIS/CRM
LMS
Knowledge
Base/Content
Mgmt
Social
Network
Mozilla Open
Badges
Learning
Record Store
Business Info
System
Questions?
Marty Rosenheck, Ph.D.
Chief Learning Strategist
mrosenheck@CognitiveAdvisors.com
@mbr1online
www.CognitiveAdvisors.com
Booth 613

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Harnessing the 90%: Using the Experience API to Manage Informal & Experiential Learning