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National Organization
For Victim Assistance

     Dr. Will Marling
     Executive Director
What is NOVA?

                 Sin
                     ce
                        19
                           75

     Championing dignity &
           compassion
 for victims of crime and crisis
What is NOVA?




800-TRY-NOVA
What is NOVA?


    Network
    of
    Victim
    Assets

4
NOVA NOW
NOVA is the secretariat
Department of Defense
Sexual Assault Advocate Certification Program
(D-SAACP)

Currently under development
NOVA NOW


  United States Constitution
    Crime Victims’ Rights
  Proposed 28th Amendment
Thank You!
Dr. Will Marling

willmarling@trynova.org

Office: 703-535-6682
Victim Assistance: 800-879-6682
Medical-Legal Partnerships: A
preventive approach to safety and
              care
       Friend Health Connection:
  Preventing Domestic Violence Among
         People with Disabilities

      Presented by Ben Beck-Coon, JD, MSW
                  May 17, 2012



                                            8
Session Roadmap
   Understand the basics of the Medical-Legal
    Partnership (MLP) model

   Explore the goals and rationale of MLP

   Illustrate the model through a case
    example

   Q&A
                                             9
What is a Medical-Legal Partnership?
 A partnership between at least one
  attorney and a healthcare clinic or
  hospital, whose primary purpose is to
  serve low-income and other vulnerable
  individuals
 An innovation in healthcare and legal
  services delivery that integrates legal
  services into the healthcare setting to
  address the material hardships associated
  with poverty and illness, thereby reducing
  stress and increasing well-being
                                               10
Basic Needs

 Safe, affordable housing
 Personal stability and safety
 Adequate, healthy food
 Appropriate Educational Setting
 Access to Quality Health Care




                  Source: Lauren Smith, MD MPH – The Medical Legal Partnership for
                  Children                                                           11
Known Threats to Health
 Poverty
 Substandard and Unaffordable Housing
 Food Insecurity
 Inadequate Education
 Exposure to neighborhood and family
  violence
 Barriers to quality in health care




           Source: Lauren Smith, MD MPH – The Medical Legal Partnership for Children   12
Issues We Need to Raise…
 Awareness of the importance of social
  factors
 Recognition that access to health care and
  social services is paramount to good
  health
 Realism that resources to overcome social
  barriers are often beyond the reach of
  patients and providers


                                                                                   13
                     Source: Dr. Rupa Nimmagadda Department of Pediatrics- University of
                     Chicago Comer Children’s Hospital
The Result…..
 Complex, unfamiliar social service systems
  make advocacy difficult, inefficient, and
  ineffective
 Social issues seem untreatable
 Medical treatments and care are
  undermined




                                                                                       14
                    Source: Dr. Rupa Nimmagadda Department of Pediatrics- University
                    of Chicago Comer Children’s Hospital
15
Source: Cartoon by Jack Maypole, MD, MLP
Boston; Copyright MLP Boston 2009-2010
The (traditional) Clinical Team
   Doctor
   Nurse Practitioner
   Nurse Educator
   Social Worker
   Registered Dietician
   Physical Therapist
   Occupational Therapist
   Speech & Swallow Therapist
   Home Nurse

And introducing….
                                         16
The Lawyer and the Medical-Legal
          Partnership
   Lawyers as powerful sub-specialists

   Valuable means for effective advocacy

   Addresses significance of social factors

   Places solutions to social barriers within reach

   Increases the return on initial investment

   Improves overall health                            17
Why integrate legal services in a
          healthcare setting?
 Cultivates a culture of advocacy in health
  care institution
 Promotes one-stop shopping experience in
  a clinical setting
 Builds on patients’ trust and familiarity
 Enables identification of legal issues
  through a preventive approach, decreasing
  the likelihood of legal (and health)
  emergencies.
                           Source: National Center for Medical-
                           Legal Partnership
                                                              18
The Unique Role of the Healthcare
               Provider
   Trust is implied
   Meetings take place in a safe environment
   The communications are confidential
   Patients already share many intimate details of
    their life with their provider – martial problems,
    eviction, job loss, school problems
       Unfortunately, often times providers are not trained as
        to what to do when they come upon these issues in their
        practice




                                Source: Health and Disability Advocates, Chicago, IL; Diane 19
                                Pappas UVA Children’s Hospital/Medical-Legal Partnership
                                Training Materials
Who are the legal and clinical
           partners in an MLP?
   Legal Partners
       Legal Aid Organizations (primary partners)
       Private Bar
       Law Firms (different models)
       Law School Clinicals
   Healthcare Partners
       Hospitals (nonprofit/for profit, public/private)
       Health Clinics
       Community Health Centers
       Federally Qualified Health Centers

                                                           20
Core Components of MLP
   Direct Legal Services

   Improving Health Systems
       Comprehensive training on legal needs and
        remedies
       Enhancing tools for identification
       Finding better ways to “treat” legal problems

   External system change
       Example: MLP Boston and public utilities
                                   Source: National Center for Medical-
                                   Legal Partnership;© 2008-2009 MLP
                                                                        21
                                   Boston
What are the areas of focus?:
                  I-HELP
   Income/Insurance Supports
        Public Benefits
        Supplemental Security Income (SSI)/Social Security Disability Insurance (SSDI)
        Food Stamps
        Insurance Access and Benefits
   Housing
        Shelter Access
        Access to Subsidies
        Utilities
   Education
        Individuals with Disabilities in Education Act (IDEA)
        ADA
   Legal Status
        Immigration
   Personal Stability and Safety
        Guardianship, Custody, Divorce
        Domestic Violence
        Personal Planning Documents (Wills, Powers of Attorney, Living Wills)


                                                            Source: National Center for Medical-Legal
                                                            Partnership;© 2008-2009 MLP Boston 22
A Growing Movement
 Lawyers and front-line healthcare
  providers (doctors, nurses, social workers)
  are partnered at 225 hospitals and and
  health clinics in the United States
 MLP has been officially recognized by the
  American Bar Association (ABA) and
  American Medical Association (AMA)
 Recognized as an innovation by the
  Agency for Healthcare Research and
  Quality (AHRQ)

                                            23
Case Example – Jane Jones
   45 year old woman with a h(x) of seizures, asthma,
    PTSD, major depression, and paranoid schizophrenia
   Referred by nurse for housing issues
   Client and son being abused by father/husband
   H(x) of hospitalizations
   A team-approach to Jane’s case
   Barriers to care



                                                         24
Using a Trauma Framework
   Shift in conceptualization of “symptoms”
   Recognizes the role of violence and abuse in the
    development of MH symptoms and disorders
   Renames symptoms as survival strategies
   Destigmatizes symptoms
   More balanced approach to treatment
   Focuses on empowerment, resilience, hope




                                                       25
MLP Resources/Contact Info
   National Center for Medical-Legal
    Partnership: www.medical-legapartnership.org

   My Contact Info:
     Benjamin Beck-Coon
     O: 267.597.3670
     bbeckcoon@lcdphila.org
     www.lcdphila.org




                                                   26

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FHC DV Webinar - Ben & Will

  • 1. National Organization For Victim Assistance Dr. Will Marling Executive Director
  • 2. What is NOVA? Sin ce 19 75 Championing dignity & compassion for victims of crime and crisis
  • 4. What is NOVA? Network of Victim Assets 4
  • 5. NOVA NOW NOVA is the secretariat Department of Defense Sexual Assault Advocate Certification Program (D-SAACP) Currently under development
  • 6. NOVA NOW United States Constitution Crime Victims’ Rights Proposed 28th Amendment
  • 7. Thank You! Dr. Will Marling willmarling@trynova.org Office: 703-535-6682 Victim Assistance: 800-879-6682
  • 8. Medical-Legal Partnerships: A preventive approach to safety and care Friend Health Connection: Preventing Domestic Violence Among People with Disabilities Presented by Ben Beck-Coon, JD, MSW May 17, 2012 8
  • 9. Session Roadmap  Understand the basics of the Medical-Legal Partnership (MLP) model  Explore the goals and rationale of MLP  Illustrate the model through a case example  Q&A 9
  • 10. What is a Medical-Legal Partnership?  A partnership between at least one attorney and a healthcare clinic or hospital, whose primary purpose is to serve low-income and other vulnerable individuals  An innovation in healthcare and legal services delivery that integrates legal services into the healthcare setting to address the material hardships associated with poverty and illness, thereby reducing stress and increasing well-being 10
  • 11. Basic Needs  Safe, affordable housing  Personal stability and safety  Adequate, healthy food  Appropriate Educational Setting  Access to Quality Health Care Source: Lauren Smith, MD MPH – The Medical Legal Partnership for Children 11
  • 12. Known Threats to Health  Poverty  Substandard and Unaffordable Housing  Food Insecurity  Inadequate Education  Exposure to neighborhood and family violence  Barriers to quality in health care Source: Lauren Smith, MD MPH – The Medical Legal Partnership for Children 12
  • 13. Issues We Need to Raise…  Awareness of the importance of social factors  Recognition that access to health care and social services is paramount to good health  Realism that resources to overcome social barriers are often beyond the reach of patients and providers 13 Source: Dr. Rupa Nimmagadda Department of Pediatrics- University of Chicago Comer Children’s Hospital
  • 14. The Result…..  Complex, unfamiliar social service systems make advocacy difficult, inefficient, and ineffective  Social issues seem untreatable  Medical treatments and care are undermined 14 Source: Dr. Rupa Nimmagadda Department of Pediatrics- University of Chicago Comer Children’s Hospital
  • 15. 15 Source: Cartoon by Jack Maypole, MD, MLP Boston; Copyright MLP Boston 2009-2010
  • 16. The (traditional) Clinical Team  Doctor  Nurse Practitioner  Nurse Educator  Social Worker  Registered Dietician  Physical Therapist  Occupational Therapist  Speech & Swallow Therapist  Home Nurse And introducing…. 16
  • 17. The Lawyer and the Medical-Legal Partnership  Lawyers as powerful sub-specialists  Valuable means for effective advocacy  Addresses significance of social factors  Places solutions to social barriers within reach  Increases the return on initial investment  Improves overall health 17
  • 18. Why integrate legal services in a healthcare setting?  Cultivates a culture of advocacy in health care institution  Promotes one-stop shopping experience in a clinical setting  Builds on patients’ trust and familiarity  Enables identification of legal issues through a preventive approach, decreasing the likelihood of legal (and health) emergencies. Source: National Center for Medical- Legal Partnership 18
  • 19. The Unique Role of the Healthcare Provider  Trust is implied  Meetings take place in a safe environment  The communications are confidential  Patients already share many intimate details of their life with their provider – martial problems, eviction, job loss, school problems  Unfortunately, often times providers are not trained as to what to do when they come upon these issues in their practice Source: Health and Disability Advocates, Chicago, IL; Diane 19 Pappas UVA Children’s Hospital/Medical-Legal Partnership Training Materials
  • 20. Who are the legal and clinical partners in an MLP?  Legal Partners  Legal Aid Organizations (primary partners)  Private Bar  Law Firms (different models)  Law School Clinicals  Healthcare Partners  Hospitals (nonprofit/for profit, public/private)  Health Clinics  Community Health Centers  Federally Qualified Health Centers 20
  • 21. Core Components of MLP  Direct Legal Services  Improving Health Systems  Comprehensive training on legal needs and remedies  Enhancing tools for identification  Finding better ways to “treat” legal problems  External system change  Example: MLP Boston and public utilities Source: National Center for Medical- Legal Partnership;© 2008-2009 MLP 21 Boston
  • 22. What are the areas of focus?: I-HELP  Income/Insurance Supports  Public Benefits  Supplemental Security Income (SSI)/Social Security Disability Insurance (SSDI)  Food Stamps  Insurance Access and Benefits  Housing  Shelter Access  Access to Subsidies  Utilities  Education  Individuals with Disabilities in Education Act (IDEA)  ADA  Legal Status  Immigration  Personal Stability and Safety  Guardianship, Custody, Divorce  Domestic Violence  Personal Planning Documents (Wills, Powers of Attorney, Living Wills) Source: National Center for Medical-Legal Partnership;© 2008-2009 MLP Boston 22
  • 23. A Growing Movement  Lawyers and front-line healthcare providers (doctors, nurses, social workers) are partnered at 225 hospitals and and health clinics in the United States  MLP has been officially recognized by the American Bar Association (ABA) and American Medical Association (AMA)  Recognized as an innovation by the Agency for Healthcare Research and Quality (AHRQ) 23
  • 24. Case Example – Jane Jones  45 year old woman with a h(x) of seizures, asthma, PTSD, major depression, and paranoid schizophrenia  Referred by nurse for housing issues  Client and son being abused by father/husband  H(x) of hospitalizations  A team-approach to Jane’s case  Barriers to care 24
  • 25. Using a Trauma Framework  Shift in conceptualization of “symptoms”  Recognizes the role of violence and abuse in the development of MH symptoms and disorders  Renames symptoms as survival strategies  Destigmatizes symptoms  More balanced approach to treatment  Focuses on empowerment, resilience, hope 25
  • 26. MLP Resources/Contact Info  National Center for Medical-Legal Partnership: www.medical-legapartnership.org  My Contact Info:  Benjamin Beck-Coon  O: 267.597.3670  bbeckcoon@lcdphila.org  www.lcdphila.org 26

Editor's Notes

  1. Overall health is a function of many determinants, including economic, social, environmental, genetic, and racial factors. These factors disproportionately impact low-income individuals, and the increased exposure to these factors exacerbate their medical conditions. These factors relate to material needs that are intended to be addressed by government laws and regulations for things like food, housing, and disability benefits. When access to these benefits is delayed or denied then a social need becomes a legal need because there are legal remedies. Poor families have an average of 3 unmet legal needs, 80% of which are not being met by free legal aid services. 1:6500.
  2. Many people do not receive the legal benefits and protections that they are entitled to. This happens for several reasons. One primary reason is that safety net programs have become so complex that they are inaccessible to the average patient (and sometimes even the average lawyer!). Since 1996, federal and state legislators and regulators have focused more on preventing fraud than on enrolling eligible individuals and families. This has resulted in increasingly complex eligibility and reporting requirements. Another reason that many eligible people aren ’t receiving benefits is that they don’t know to enroll or are being wrongfully denied benefits. When people don ’t get the benefits they need, then medical care is undermined. An asthmatic patient living in a moldy, cockroach-infested house will not get better no matter how many prescriptions are given to him if the landlord refuses to remove the mold and pests. Similarly, a cancer patient who loses their job and income will be less able to rest, heal, and follow treatment regimens if she is being harassed by creditors and bill-collectors and is stressed out about ballooning debt.
  3. Integrating legal services into the healthcare setting to help low-income patients meet their basic needs and address the legal issues that might be negatively impacting health and well-being.
  4. The collaboration of lawyers and providers allows patients to leave the medical clinic or hospital with a more comprehensive prescription for improved health. While a physician or nurse practitioner may prescribe medication to treat an acute or chronic illness, a legal advocate may intervene with phone calls, letters, or court filings to address other underlying problems. The integration of legal services also helps lawyers advocate more effectively for their clients since advocating for legal needs often requires documentation from medical providers. The co-location of services streamlines administrative processes and helps patients more quickly obtain the benefits and protections to which they are entitled.
  5. Patients generally trust their healthcare providers (including social workers) and regularly provide them with a wide range of personal and private information. This trust helps to facilitate the identification of health-related social problems. By extension, patients then generally trust and follow their provider ’s advice and recommendations. As most of you probably know, there is a shortage of primary care providers in the United States, and primary care visits have become shorter and less frequent. What this means in terms of our discussion today is that each clinic or hospital visit becomes more important, and that the MLP model becomes increasingly valuable to time strapped providers to identify and address the social factors that contribute to a patients morbidity.
  6. Providing legal services and assistance to patients, with a focus on early detection and the prevention of legal crises. Healthcare providers perform triage. Focus on internal system improvement. The goal is weave early detection and treatment of legal needs efficiently into clinical care. (GO TO SLIDE) - Ex of a Tool: legal needs assessment, ideally integrated into the EMR, that is asked of every first time patient and at regular intervals over the course of a patient ’s care. Based on the answers to these questions, patients would be automatically referred to the MLP lawyer for intake. - Ex of better ways to treat: Drafting and scanning form letters into the EMR that can be accessed by providers without the need for a lawyer. Housing Code Violation. 3) Promoting change outside the healthcare system. Working with coalitions, developing policy intiatives, and participating in the legislative process. - Powerful clinical voice / lawyers help to elevate that voice - Cancer patients forced to recertify their condition  repeat visits  MLP lawyers helped clinicians submit testimony and worked with national advocacy groups - Dramatic regulatory improvements in shutoff protections  fewer med cert letters needed, broader spectrum of providers are authorized to certify eligibility