FORCE is an Indian NGO working for Water, Sanitation and Hygiene. Through a WaterAid India funded Swatch Delhi, Swasth Delhi Campaign, we have ensured major improvements in WASH services in urban poor settlements with a population of close to 75,000 people. FORCE followed a methodical, target based approach to achieve these results. The attached presentation gives a summary of the Community WASH transformation process followed.

1. Date: 10th December 2012
Venue: IHC, Lodhi Road
Seminar On
Sharing Community Water
& Sanitation Transformation Process

2. Concluding the Experiential
Learning for WASH process

3. Selecting the right profile for
Step 1 root level workers
o True Agents of Social Transformation
o Must have a leading partner role
o Must be strong personalities
o Are not just social mobilizers but also generate
finance for developmental infrastructure and are
a municipal corporation by themselves

4. Step 2
Capacity Building
and
Empowerment
of
Community Change Agents

5. Step 3
Resource and Roadblock Profiling
o Three level mapping
• Factual outlines
• Positive resources
• Negative Resources
o WASH infrastructure, services, service
providers, policy support (ers)

6. Step 4
Gap Analysis
Compare
Future Scene
With
Current status
To find gaps in:
o Knowledge
o Resource

7. Step 5
Road map for plugging gaps
prioritization and identifying most feasible way
of plugging the critical gaps
Use PERT & CPM
Prioritise
- between community needs
Within need based on PERT /CPM

8. Step 6
WORK THE PLAN
Find Win-Win Solutions based on Causality and
Root Cause Analysis

9. Step 7
FOLLOW UP AND PERSISTENCE IN REACHING
GOAL
Doing the paperwork right – letters, follow-ups,
minutes

10. Step 8
Positive Reinforcement and planning for
Sustainability
Felicitation by community of service agency
team leader on achievement of each milestone
Sustainability through responsibility fixing,
livelihood connections and administrative
linkages

11. Thank you
Forum for Organised Resource Conservation
& Enhancement
C-8 8035, Vasant Kunj New Delhi – 110070
www.force.org.in
www.facebook.com/forcengo