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Creating a brand
          Whatever you are planning, it WILL be a brand




                Part 2 of 5 of our talks to young entrepreneurs during START UP BRITAIN week.
                                        Speakers: Les Mear & Philip Slade

                               Backed by the Marketing Agencies Association (MAA)
                                             www.startupbritain.org



7/19/12
                                                                                                1
What we are going to talk about

           •  Why you need a brand
           •  The fundamentals of brand creation that
             have not changed since 1899
           •  What we can learn from Don Draper, Dixons
             and a smoothie
           •  The new world brands live in
           •  The importance of your story
           •  Check list and take away for your brand


7/19/12                     Philip Slade : Fanclub Group : Making Brands
                                                                           2
People buy brands
           and Investors buy brands




           •  For the next few slides lets assume you have a fab
              product, keenly priced with a ready and willing
              audience


7/19/12                     Philip Slade : Fanclub Group : Making Brands
                                                                           3
However you tell your story, in
          whatever media, to whatever
          audience. You need a brand.




7/19/12                  Philip Slade : Fanclub Group : Making Brands
                                                                        4
This famous clip from Mad Men shows Don Draper
          selling the idea of the Kodak Carousel




7/19/12                                                    Philip Slade : Fanclub Group : Making Brands
                                                                                                          5
Unfortunately Mr. Baggs was right,
          he is a brand.

                                           •       He has a visual identity
                                           •       A personality (!)
                                           •       Values
                                           •       A back story
                                           •       And defined
                                                   relationships with people




7/19/12                 Philip Slade : Fanclub Group : Making Brands
                                                                               6
Is it a new thing to talk about brands?




7/19/12                  Philip Slade : Fanclub Group : Making Brands
                                                                        7
In 1877
          Commodore James Walter Thompson
          founded what has become Americas
          biggest, and the worlds fourth largest,
          advertising agency


                   In 1899 he set out principals for
                              ‘forceful advertising’
                        Our advice does not stray
                            from what he advised
                                         back then

7/19/12                    Philip Slade : Fanclub Group : Making Brands
                                                                          8
Forceful Advertising needs a robust
          brand behind it
           The easy bits
              –  Memorable name and URL
              –  Distinctiveness
              –  Attributes

              –  Your brand also needs to be able to communicate its
                 origins and history, as well as its culture, knowledge and
                 awareness of its place in a customers world




7/19/12                         Philip Slade : Fanclub Group : Making Brands
                                                                               9
Your brand

           •  What tone of voice does it have
           •  What is its personality?




           •  What colour is it?



7/19/12                      Philip Slade : Fanclub Group : Making Brands
                                                                            10
Shopper awareness
           and consideration
                are low

               Brand
          communication is
            inconsistent




7/19/12   Philip Slade : Fanclub Group : Making Brands
                                                         11
A brand needs to own every
          aspect of its world.
          It must be distinctive.




7/19/12        Philip Slade : Fanclub Group : Making Brands
                                                              12
A new brand needs
                    to be single minded

          Lots of soft drinks taste great are
          made from good stuff and come in
          bright packaging, but Innocent have
          a stronger brand, why?




7/19/12                 Philip Slade : Fanclub Group : Making Brands
                                                                       13
Tangible difference

                  •  Tone of voice

                  •  Personality

                  •  Place amongst competitors

                  •  Visual approach

                  Even have the Coca-Cola
                  takeover the brand is pretty
                  much still on message
7/19/12   Philip Slade : Fanclub Group : Making Brands
                                                         14
7/19/12   Philip Slade : Fanclub Group : Making Brands
                                                         15
The competition




7/19/12               Philip Slade : Fanclub Group : Making Brands
                                                                     16
What is Dixons, what
                             could its brand offer?




7/19/12   Philip Slade : Fanclub Group : Making Brands
                                                         17
7/19/12   Philip Slade : Fanclub Group : Making Brands
                                                         18
DIXONS

                                                         •  Human

                                                         •  Honest

                                                         •  Affordable




7/19/12   Philip Slade : Fanclub Group : Making Brands
                                                                         19
We’ve told you great brands tell story’s
          across any media and at any budget


             •  Real

             •  Believable

             •  Different




7/19/12                      Philip Slade : Fanclub Group : Making Brands
                                                                            20
Successful brands understand their
          barriers to purchase




7/19/12                 Philip Slade : Fanclub Group : Making Brands
                                                                       21
Barriers to purchase?
           “I haven't heard of it”
           “I'm not looking for it”
           “I can't find it”
           “I don't think I want or need that”
           “I have no inclination to change from what I usually buy”
           “I don't understand why it is different”
           “I don't believe it”
           “I don't understand how to use it”
           “I get the same benefit with X”
           “I don't know which one is right for me”
           “I don't think its worth the price”

                                                                            Simon Goodall SaatchiX 2010
7/19/12                      Philip Slade : Fanclub Group : Making Brands
                                                                                                          22
New brand check list

              •  Principals

             •  Back story

          •  Tone of voice
                               Now you can brief
                               your marketing
                •  Colour

                 •  Armor



7/19/12                       Philip Slade : Fanclub Group : Making Brands   23
Briefing marketing

           What’s the business objective?

           What’s the target audience?

           What’s the issue stopping us from achieved it?

           What insight have you found that will unlock the issue?

           What is the creative challenge for communications?

           Heart of the story

           Tell me why this is the truth

7/19/12                         Philip Slade : Fanclub Group : Making Brands
                                                                               24
Your marketing needs a clear objective

           Raise awareness of the Police as a career choice ✗




           Attract quality recruits to the Metropolitan Police by
           making 999 out of 1000 people realise they could
           never be a Police Officer ✔
7/19/12                      Philip Slade : Fanclub Group : Making Brands
                                                                            25
How to brief someone to market
                    your fab brand*
                   Why are you
                   communicating with
                   consumers at this time?
                   What will be your
                                                         Objective
                   measurement of success

                                                                                                      What stands in the way
                                                                                                      of achieving our
                                                                  Issue                               objectives


             What do we know about
             the consumer that will
             help us over come the
             issue. This must come                              Insight
             from consumer
             observation NOT product
             knowledge

                                                                                                      What do you really want to
                                                        Challenge                                     say in our messages. What is
                                                                                                      the one single most
                                                                                                      provocative, transformational
                                                                                                      statement about this brand
  * Lets face it, that’s probably you and your mates

7/19/12                                                Philip Slade : Fanclub Group : Making Brands
                                                                                                                                      26
•    Objective: To help Barack Obama win the US Presidential election

          •    Issue: Key swing states like Florida will make the difference between
               winning and losing and although the Jewish community prides itself
               on its liberal values there is one place where this is anything but the
               case - the swing state of Florida.

          •    Insight: The one group that might be able to influence the Jewish
               vote in Florida are the electorate's grandchildren who are adored by
               their grandparents.

          •    Creative Challenge: Ask liberal Jewish grandchildren to convince
               their less liberal Jewish grandparents to vote for Obama

          •    Idea: The Great Schlep



7/19/12                                 Philip Slade : Fanclub Group : Making Brands
                                                                                       Droga 5's The Great Schlep   27
The Great Schlep




7/19/12           Philip Slade : Fanclub Group : Making Brands
                                                                 28
Your brand

             Objective
                  Issue
                Insight
            Challenge




7/19/12                   Philip Slade : Fanclub Group : Making Brands
                                                                         29
Final thoughts about marketing
           your new brand
           1.  There is no formula to produce great work, so trust
               your intuition. Just go what feels right.
           2.  Keep it simple; if you can’t define your idea in one
               sentence it still needs work.
           3.  Find the daily truths of life and put a creative spin
               on them. We want people to think: ‘That’s so true,’
               about your message.
           4.  Assume your audience is lazy so don’t make them
               have to do work with your ad.
           5.  Use your ad campaign to create a solution, rather
               than just talk about the problem.
           6.  Harness real passion.
                                                         Abridged version of a presentation by Droga5′‘Every Thing You Always Wanted to Know About
                                                         Advertising But Were Afraid to Ask,’ presented by Ted Royer during Cannes 2012
7/19/12   Philip Slade : Fanclub Group : Making Brands
                                                                                                                                                     30
THANK YOU that was a topline on branding.

          Part 2 in our 5 part Start Up Britain session 19 July 2012




                               Speakers: Les Mear & Philip Slade

                         Backed by the Marketing Agencies Association (MAA)
                                       www.startupbritain.org
                                  www.marketingagencies.org.uk
                                 www.fanclubcommunications.com


7/19/12                              Philip Slade : Fanclub Group : Media Marxism
                                                                                    31

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2.Brand Creation

  • 1. Creating a brand Whatever you are planning, it WILL be a brand Part 2 of 5 of our talks to young entrepreneurs during START UP BRITAIN week. Speakers: Les Mear & Philip Slade Backed by the Marketing Agencies Association (MAA) www.startupbritain.org 7/19/12 1
  • 2. What we are going to talk about •  Why you need a brand •  The fundamentals of brand creation that have not changed since 1899 •  What we can learn from Don Draper, Dixons and a smoothie •  The new world brands live in •  The importance of your story •  Check list and take away for your brand 7/19/12 Philip Slade : Fanclub Group : Making Brands 2
  • 3. People buy brands and Investors buy brands •  For the next few slides lets assume you have a fab product, keenly priced with a ready and willing audience 7/19/12 Philip Slade : Fanclub Group : Making Brands 3
  • 4. However you tell your story, in whatever media, to whatever audience. You need a brand. 7/19/12 Philip Slade : Fanclub Group : Making Brands 4
  • 5. This famous clip from Mad Men shows Don Draper selling the idea of the Kodak Carousel 7/19/12 Philip Slade : Fanclub Group : Making Brands 5
  • 6. Unfortunately Mr. Baggs was right, he is a brand. •  He has a visual identity •  A personality (!) •  Values •  A back story •  And defined relationships with people 7/19/12 Philip Slade : Fanclub Group : Making Brands 6
  • 7. Is it a new thing to talk about brands? 7/19/12 Philip Slade : Fanclub Group : Making Brands 7
  • 8. In 1877 Commodore James Walter Thompson founded what has become Americas biggest, and the worlds fourth largest, advertising agency In 1899 he set out principals for ‘forceful advertising’ Our advice does not stray from what he advised back then 7/19/12 Philip Slade : Fanclub Group : Making Brands 8
  • 9. Forceful Advertising needs a robust brand behind it The easy bits –  Memorable name and URL –  Distinctiveness –  Attributes –  Your brand also needs to be able to communicate its origins and history, as well as its culture, knowledge and awareness of its place in a customers world 7/19/12 Philip Slade : Fanclub Group : Making Brands 9
  • 10. Your brand •  What tone of voice does it have •  What is its personality? •  What colour is it? 7/19/12 Philip Slade : Fanclub Group : Making Brands 10
  • 11. Shopper awareness and consideration are low Brand communication is inconsistent 7/19/12 Philip Slade : Fanclub Group : Making Brands 11
  • 12. A brand needs to own every aspect of its world. It must be distinctive. 7/19/12 Philip Slade : Fanclub Group : Making Brands 12
  • 13. A new brand needs to be single minded Lots of soft drinks taste great are made from good stuff and come in bright packaging, but Innocent have a stronger brand, why? 7/19/12 Philip Slade : Fanclub Group : Making Brands 13
  • 14. Tangible difference •  Tone of voice •  Personality •  Place amongst competitors •  Visual approach Even have the Coca-Cola takeover the brand is pretty much still on message 7/19/12 Philip Slade : Fanclub Group : Making Brands 14
  • 15. 7/19/12 Philip Slade : Fanclub Group : Making Brands 15
  • 16. The competition 7/19/12 Philip Slade : Fanclub Group : Making Brands 16
  • 17. What is Dixons, what could its brand offer? 7/19/12 Philip Slade : Fanclub Group : Making Brands 17
  • 18. 7/19/12 Philip Slade : Fanclub Group : Making Brands 18
  • 19. DIXONS •  Human •  Honest •  Affordable 7/19/12 Philip Slade : Fanclub Group : Making Brands 19
  • 20. We’ve told you great brands tell story’s across any media and at any budget •  Real •  Believable •  Different 7/19/12 Philip Slade : Fanclub Group : Making Brands 20
  • 21. Successful brands understand their barriers to purchase 7/19/12 Philip Slade : Fanclub Group : Making Brands 21
  • 22. Barriers to purchase? “I haven't heard of it” “I'm not looking for it” “I can't find it” “I don't think I want or need that” “I have no inclination to change from what I usually buy” “I don't understand why it is different” “I don't believe it” “I don't understand how to use it” “I get the same benefit with X” “I don't know which one is right for me” “I don't think its worth the price” Simon Goodall SaatchiX 2010 7/19/12 Philip Slade : Fanclub Group : Making Brands 22
  • 23. New brand check list •  Principals •  Back story •  Tone of voice Now you can brief your marketing •  Colour •  Armor 7/19/12 Philip Slade : Fanclub Group : Making Brands 23
  • 24. Briefing marketing What’s the business objective? What’s the target audience? What’s the issue stopping us from achieved it? What insight have you found that will unlock the issue? What is the creative challenge for communications? Heart of the story Tell me why this is the truth 7/19/12 Philip Slade : Fanclub Group : Making Brands 24
  • 25. Your marketing needs a clear objective Raise awareness of the Police as a career choice ✗ Attract quality recruits to the Metropolitan Police by making 999 out of 1000 people realise they could never be a Police Officer ✔ 7/19/12 Philip Slade : Fanclub Group : Making Brands 25
  • 26. How to brief someone to market your fab brand* Why are you communicating with consumers at this time? What will be your Objective measurement of success What stands in the way of achieving our Issue objectives What do we know about the consumer that will help us over come the issue. This must come Insight from consumer observation NOT product knowledge What do you really want to Challenge say in our messages. What is the one single most provocative, transformational statement about this brand * Lets face it, that’s probably you and your mates 7/19/12 Philip Slade : Fanclub Group : Making Brands 26
  • 27. •  Objective: To help Barack Obama win the US Presidential election •  Issue: Key swing states like Florida will make the difference between winning and losing and although the Jewish community prides itself on its liberal values there is one place where this is anything but the case - the swing state of Florida. •  Insight: The one group that might be able to influence the Jewish vote in Florida are the electorate's grandchildren who are adored by their grandparents. •  Creative Challenge: Ask liberal Jewish grandchildren to convince their less liberal Jewish grandparents to vote for Obama •  Idea: The Great Schlep 7/19/12 Philip Slade : Fanclub Group : Making Brands Droga 5's The Great Schlep 27
  • 28. The Great Schlep 7/19/12 Philip Slade : Fanclub Group : Making Brands 28
  • 29. Your brand Objective Issue Insight Challenge 7/19/12 Philip Slade : Fanclub Group : Making Brands 29
  • 30. Final thoughts about marketing your new brand 1.  There is no formula to produce great work, so trust your intuition. Just go what feels right. 2.  Keep it simple; if you can’t define your idea in one sentence it still needs work. 3.  Find the daily truths of life and put a creative spin on them. We want people to think: ‘That’s so true,’ about your message. 4.  Assume your audience is lazy so don’t make them have to do work with your ad. 5.  Use your ad campaign to create a solution, rather than just talk about the problem. 6.  Harness real passion. Abridged version of a presentation by Droga5′‘Every Thing You Always Wanted to Know About Advertising But Were Afraid to Ask,’ presented by Ted Royer during Cannes 2012 7/19/12 Philip Slade : Fanclub Group : Making Brands 30
  • 31. THANK YOU that was a topline on branding. Part 2 in our 5 part Start Up Britain session 19 July 2012 Speakers: Les Mear & Philip Slade Backed by the Marketing Agencies Association (MAA) www.startupbritain.org www.marketingagencies.org.uk www.fanclubcommunications.com 7/19/12 Philip Slade : Fanclub Group : Media Marxism 31