1. Faye Graves
3894 Murray View
Lowell, MI 49331
Ph: (616) 802-4724
frbirdie@yahoo.com
Experience: 2002-present
Office Coordinator
G L Resources East Grand Rapids, MI
G L Resources is a manufacturer’s rep company does $45 million in sales annually.
I coordinate the office functions of 3 staff and 5 salesmen including: arranging sales
meetings, flight and hotel arrangements, monthly reports and commission statements.
Highlights include:
• Calculate Commission Reports through Excel for 4 salesmen
and the accountant
• Calculate Monthly Sales Reports (using Excel)
• Order entry using QuickBooks
• Customer Service currently handling 50+ customers
• International Customer Service for China, Canada, Costa Rica,
Brazil, Taiwan, Vietnam
• Hardware and software maintenance for 6 people
• Organize all office meetings for the staff and salesmen,
gatherings after the office meetings to help elevate the tedium
of long meets and help with team building, trade shows 2-3
times per year
• Organize travel throughout the US and overseas for the VP of
sales and other salesmen
• Purchase office supplies
• Liaison between owner and staff
• Upkeep of postage meter (Pitney Bows)
• Year end reports(using Excel)
• Proficient in the use of Word, Excel, Outlook, Sales Rep
software and some Auto Cad
• UPS and all shipping services monthly usage reports by
salesman (using Excel)
• QuickBooks entry of invoices and cash receipts
• Server maintenance and back up
• Internet sales company bookkeeper
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2. Faye Graves
3894 Murray View
Lowell, MI 49331
Ph: (616) 802-4724
frbirdie@yahoo.com
1982-2001
Office Manager
Caretaker Products, Inc. Comstock Park, MI
Caretaker Products was a family owned business that packaged most forms of ice
melting products in bags and other packages.
• Data entry into QuickBooks, A/R, A/P, Payroll, Payroll Taxes,
Cash Receipts, and all forms of bookkeeping/accounting.
• Cost accounting, inventory control using Microsoft Excel
• Managed small windows network, including organizing files,
daily back-up, scheduled PC maintenance, etc.
• Package development and design
• Customer service & human resources
• Microsoft Word & Excel
• Microsoft Windows
• Production management
• Answering phones, purchase order taking
• Scheduling of trucks in shipping and receiving
• Typing, computer, and 10 key skills.
• Daily usage of many types of office automation equipment
(copiers, facsimile, PC modem, credit card machine, phone
system, scanner, laser printer, inkjet printer, answering machine,
voice mail, etc.)
Education: Forest Hills Northern High School, Grand Rapids, MI
Grand Rapids Community College
Kendall College
References: Available upon request.
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