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TRANSFER THE RISK
WHAT IS THE BEST ?
October 1st, 2013

1
Introduction
 One of the most relevant particularity of a risk manager’s activity is
its responsibility to imagine and set up the transfer of risk.
 The transfer of risk may assume several aspects or possibilities.
 The transfer of risk must start with an internal evaluation and
preparation by the company which intends to do so.
 The transfer of risk obviously affects the organization which accept
to receive it as well as, potentially, the organization to whom the risk
could be retransferred
 The transfer of risk implies that all the parties involved must be
aware about what they are doing and what are the consequences
for themselves and for their correspondents
 We will study the link between insured, insurer and reinsurer and the
importance of risk management to succeed on it.

2
Introduction of the speakers
 Gilbert CANAMERAS
Group Risk & Insurance Chief Officer, VP Finance
Chairman AMRAE

 Gaëtan LEFEVRE
Group Risk & Insurance Manager
Group CMI
Chairman BELRIM

 Michel JOSSET
Insurance, Prevention and Real Estate Manager
Goup FAURECIA

 Emmanuel FIERENS
Chief Underwriting Officer, Head of Business Solution

3
What could go wrong ?
Risks, incidents and accidents
People

Property

Information

Finance

Liability

RISKS

Accidents,
Illness

Property loss
Business
interruption

Theft,
fraud

Product &
Environnement
claims

Currency,
Credit & other
risks
Transfer the risk – where is it ?
External world

Suppliers

Investors, competitors, ...

Internal world

Business profile

External world

Customers

Society

People
Property

Weather,...

Legal, ...
Results

LIABILITY

Information

LIABILITY
Example of a loss due to a supplier
1st experience, the 1st day as Faurecia risk manager :
 A staff of the external security company in charge of the watch service
in Audincourt bumpers plant considered that his skills were insufficiently
rewarded and wanted to be noticed by his hierarchy
 He ignited a fire on plastic parts in a large bumpers warehouse, failed to
extinguish the fire … but fully achieved his goal to be noticed by his
bosses
As a result :
 Warehouse + 6000 bumpers destroyed : loss of 2.2 M€
 Propane bottle storage affected. Luckily, no injury.

6
Insurance status & Legal procedure
Faurecia property insurer indemnified the loss above the property damage
deductible (400k€)
The responsible was found legally incapable and had no resources
Faurecia & its property insurer started a recourse against the security
company (small company with limited liability insurance) and collected
1.1M€ from the security company liability insurer
The recourse was shared between Faurecia and its property insurer

This event emphasizes the importance of the exposure
suppliers and the importance of contractual prevention

due to
Liability : The (re)insurer experience
«The scene »
 The liability insurance market is segmented by domain :
(Comprehensive) General liability, Professional Indemnity (E&O),
Stand- alone Products liability, Motor liability, Marine liability, Aviation
liability, Pollution liability, Directors & Officers liability, ect..
 Depending upon its activities, to protect against its liabilities,
each Insured is required to purchase several of those insurance policies
 The “responses” of those insurance policies depend upon their nature

12
Without full knowledge of the contracts signed by the Insureds,
to provide the appropriate insurance solutions for both parties,
the (re) Insurer must solve an equation at five factors :

3 factors iro Insured’s exposures
(U+A+E)
2 factors iro Insured’s contractual approach
(CM+CP)

13
The (re)Insurer must well assess
the Insured’s exposures

Understand the Insured’ activities
Assess the risks inherent to the scope
Evaluate the reduction of
Products vs Services,
Underlying risks &
potential perils

Geographical
scope,
activity
scope

risks by the Risk
Management policy
Impact on
exposure level

Markets of
Insured’s
clients
Growth rational:
Organic, acquisition,
diversification,..

Business model: own
operations ; use of
Partners/ contractors –

Prevention & mitigation
capabilities

Development
plan
Joint Venturers, …

Strategic
objectives

14
The (re)insurer must well understand
the Insured’s exposures

U

+

Products vs Services,
Underlying risks &
potential perils

Markets of Insured’
Clients

A
Geographical
scope,
activity scope

Growth rationale:
organic,
acquisition,
diversification, …

+

E
Impact on exposure
level

Prevention & mitigation
capabilities

Business model: own
operations ; use of
Partners/ contractors –
Joint Venturers, …
Development plan –
strategic objectives

15
The (re)insurer must well understand
the Insured’s contractual approaches

Contract Management
Parties to the deal:
definition of the
Insured(s)

Contractual Policy / Practices
Contractual
culture,
contractual
discipline,
legal support

Jurisdiction

Position towards
performance
guarantees,
financial loss
bearing

Retention vs
Transfer
of liability
Position towards:
hold
harmless /
waiver
of subrogation

Stability of contractual
relationship with Insured’
business Partners
(“repeat risks” vs
“transactional risks”)

16
The (re)insurer must well understand
the Insured’s contractual approaches

CM

+

CP

+

Parties to the deal:
definition of the Insured(s)

Jurisdiction

Retention vs
Transfer
of liability

Contractual culture,
contractual
discipline,
legal support

Position towards
performance guarantees,
financial loss
bearing
Stability of contractual
relationship with
Insured’ business
Partners
(“repeat risks” vs
“transactional risks”)

Position towards: hold
harmless /
waiver
of subrogation

17
Illustration : Main current technical issues by Occupancy
Electro Magnetic Fields (EMF)

: Telecom

Genetically Modified Organisms (GMO)

: Food, Agro

Nanotech

: Manufacturing

Mould, Chinese drywall

: Homebuilding

REACH – Registration, Evaluation, Authorization and restrictions of Chemicals : Chemicals
Pollution – Environment Impairment

: Oil& Gas, Manufacturing

Occupational Diseases

: Mining, Manufacturing

Silicosis

: Mining

Workers Compensation, Employers Liability

: Manufacturing

18
Risk analysis
Faurecia depends more and more upon suppliers (supply of
products, service,... including presence on Faurecia sites)
Faurecia is seriously exposed in case of damage due to
suppliers if the latter is insufficiently insured or if a limit of
liability of the supplier exists in the contract.
Faurecia would get its indemnification from its Property or
liability Insurer but would lose its deductible and may suffer
increase of premium due to loss record if the Insurer can not
file recourse against the supplier.
Training set for purchasers
established with our broker
How to review & negotiate the liability & insurance provisions
in a supplier contract :
 Avoid a waiver of recourse or a too low limit of liability
from Faurecia side
 Obtain a sufficient level of liability coverage from the
supplier’s side
How to review the insurance certificates provided by the
suppliers
Level of liability insurance for the
supplier
Guidelines given to the purchasers. The level of insurance will
depend on :
 The type of supply : on site service, products (safety
subcomponents or not)
 The type of liability : professional liability, products liability
 The size of the supplier (local or worldwide)

 The country of origin of the supplier depending on the
maturity of the local liability insurance market
Faurecia minimum required covers versus
Local Insurance market offer by country
Pure servicing (cleaning, security, …)

Faurecia
Minimal
required
covers

Equipments (transfer,
conformity, IT,
maintenance)

Products (sorting,
retouche, interim work)

General Liability including Professional Liability : 15 M EUR
from which Pure Financial Loss/ Professional Liability : 5 M EUR

CHINA

General Liability including Professional
Liability 1,5 M EUR
From which Pure Financial
Loss/Professional Liability 1 M EUR

Idem

Idem

MEXICO

General Liability 15M EUR OK
from which Pure Financial
Loss/Professional Liability : 5 M EUR:
OK

Idem
Restrictions for
security equipment

Idem

-----
LESSONS LEARNT
In a large corporation where thousands of contracts are signed
yearly with suppliers, the insurance department can not review
each and every contract :
 Training of the purchasers is the key
 Absence of waiver of recourse is the main point to be
achieved
 Level of insurance of the suppliers : the expertise of the
brokers is needed to give realistic objectives to purchasers
 All should be well-received by the Insurer
The underwriting
by the liability (re)Insurer :
From the review of the parameters of the “Insured’s specific risk equation:
(U+A+E) X (CM+CP)
When the (re)insurer is satisfied with its risk mapping
When the (re)insurer has established loss scenarios of different scales
When the (re)insurer has identified what he does not know !
The (re)Insurer can come up with the Appropriate Solution,
negociated with the Insured and its Broker

24
Aggravating items in a liability insurance policy
from an underwriter ‘viewpoint :
Each and Every versus Annual Aggregate
Accumulation between policies
Additional Insured, Joint-Venture
Reinstatement: Around The Clock or side by side
Full Prior Acts, Retro Date at Inception, Continuity Date
Extending Reporting Period
Aggregation: Batch or Serial Clause
Single year versus multi-years policies; Duplication of Limits
versus anti Stacking
Underlying Erosion and Drop-down
Defence costs outside limits of indemnity

25
From our claim experience in liability classes ,
the risk transfer from the Insured’ viewpoint ….
Success Factors
• Adequate procurement policy
• Regular re-assessment of business
partners
• Alignment between contractual policy
and self financing capabilities +
liability insurance market capacity
• Regular gap analysis and remedies
embedded in the Risk Management
policy
• Knowledge of capacity levels
available in the concerned liability
insurance segments (class/country)
• Opening to Alternative Claim
Resolution before litigation
• Existence of monetary caps in
contracts
• Recognition of which size matters to
access adequate insurance solutions

Failure Factors

• Inadequacy between risks conditions
faced and contracts wording
• Insureds accept contract conditions
that he does not master
• Lack of knowledge of legal
environment where Insureds have
operations or sales of
products/services
• Insufficient awareness of
globalisation impact

26
Risk Management
Standard Process
Define Strategic, Organisation and
Risk Management Context
C
O
M
M
U
N
I
C
A
T
I
O
N

Identify

Analyse

Evaluate

Treat

P
I
L
O
T
A
G
E
/
M
O
N
I
T
O
R
How to manage the identified risks ?
G
O

Prevention
Reduction

Transfer
the risk

Keep
the risk

L

•Workmen compensation

•Insurance

•Self insurance

•Vehicles

•Contractual aspects

•Deductible

•Property

•Subcontractor

•Liability

A

•Outsourcing

•Waiver of
recourse

SPECIFIC ACTION PLANS

•Prevention / Protection
programs

Incident Management

Risk Assessement
committee
Risk Management
Standard Process
Define Strategic, Organisation and
Risk Management Context

Identify

Analyse

Evaluate

Transfer

Treat

Protection/
Prévention
Q&A
THANK YOU
FOR YOUR ATTENTION

30
Appendices

31
Illustration : key features of
Professional Indemnity (PI) vs General Liability (GL)
PI: Damages arising from professional services breach
GL: Damages arising from operations
PI: Costs included within limit of indemnity
GL: Costs in addition to limits

PI: Written on claims-made basis
GL: Written on occurrence basis

PI: Financial loss claims
GL: Bodily injury and property damage with consequential
financial loss
PI: Allow additional Insured clearly determined
GL: Can provide additional Insured on blanket form basis

32
Illustration : main items of vigilance today for tomorrow
anticipated manifestation (Sourcce Marsh Mac Lennan doc)

33

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Transfer the risk what is the best

  • 1. TRANSFER THE RISK WHAT IS THE BEST ? October 1st, 2013 1
  • 2. Introduction  One of the most relevant particularity of a risk manager’s activity is its responsibility to imagine and set up the transfer of risk.  The transfer of risk may assume several aspects or possibilities.  The transfer of risk must start with an internal evaluation and preparation by the company which intends to do so.  The transfer of risk obviously affects the organization which accept to receive it as well as, potentially, the organization to whom the risk could be retransferred  The transfer of risk implies that all the parties involved must be aware about what they are doing and what are the consequences for themselves and for their correspondents  We will study the link between insured, insurer and reinsurer and the importance of risk management to succeed on it. 2
  • 3. Introduction of the speakers  Gilbert CANAMERAS Group Risk & Insurance Chief Officer, VP Finance Chairman AMRAE  Gaëtan LEFEVRE Group Risk & Insurance Manager Group CMI Chairman BELRIM  Michel JOSSET Insurance, Prevention and Real Estate Manager Goup FAURECIA  Emmanuel FIERENS Chief Underwriting Officer, Head of Business Solution 3
  • 4. What could go wrong ? Risks, incidents and accidents People Property Information Finance Liability RISKS Accidents, Illness Property loss Business interruption Theft, fraud Product & Environnement claims Currency, Credit & other risks
  • 5. Transfer the risk – where is it ? External world Suppliers Investors, competitors, ... Internal world Business profile External world Customers Society People Property Weather,... Legal, ... Results LIABILITY Information LIABILITY
  • 6. Example of a loss due to a supplier 1st experience, the 1st day as Faurecia risk manager :  A staff of the external security company in charge of the watch service in Audincourt bumpers plant considered that his skills were insufficiently rewarded and wanted to be noticed by his hierarchy  He ignited a fire on plastic parts in a large bumpers warehouse, failed to extinguish the fire … but fully achieved his goal to be noticed by his bosses As a result :  Warehouse + 6000 bumpers destroyed : loss of 2.2 M€  Propane bottle storage affected. Luckily, no injury. 6
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  • 11. Insurance status & Legal procedure Faurecia property insurer indemnified the loss above the property damage deductible (400k€) The responsible was found legally incapable and had no resources Faurecia & its property insurer started a recourse against the security company (small company with limited liability insurance) and collected 1.1M€ from the security company liability insurer The recourse was shared between Faurecia and its property insurer This event emphasizes the importance of the exposure suppliers and the importance of contractual prevention due to
  • 12. Liability : The (re)insurer experience «The scene »  The liability insurance market is segmented by domain : (Comprehensive) General liability, Professional Indemnity (E&O), Stand- alone Products liability, Motor liability, Marine liability, Aviation liability, Pollution liability, Directors & Officers liability, ect..  Depending upon its activities, to protect against its liabilities, each Insured is required to purchase several of those insurance policies  The “responses” of those insurance policies depend upon their nature 12
  • 13. Without full knowledge of the contracts signed by the Insureds, to provide the appropriate insurance solutions for both parties, the (re) Insurer must solve an equation at five factors : 3 factors iro Insured’s exposures (U+A+E) 2 factors iro Insured’s contractual approach (CM+CP) 13
  • 14. The (re)Insurer must well assess the Insured’s exposures Understand the Insured’ activities Assess the risks inherent to the scope Evaluate the reduction of Products vs Services, Underlying risks & potential perils Geographical scope, activity scope risks by the Risk Management policy Impact on exposure level Markets of Insured’s clients Growth rational: Organic, acquisition, diversification,.. Business model: own operations ; use of Partners/ contractors – Prevention & mitigation capabilities Development plan Joint Venturers, … Strategic objectives 14
  • 15. The (re)insurer must well understand the Insured’s exposures U + Products vs Services, Underlying risks & potential perils Markets of Insured’ Clients A Geographical scope, activity scope Growth rationale: organic, acquisition, diversification, … + E Impact on exposure level Prevention & mitigation capabilities Business model: own operations ; use of Partners/ contractors – Joint Venturers, … Development plan – strategic objectives 15
  • 16. The (re)insurer must well understand the Insured’s contractual approaches Contract Management Parties to the deal: definition of the Insured(s) Contractual Policy / Practices Contractual culture, contractual discipline, legal support Jurisdiction Position towards performance guarantees, financial loss bearing Retention vs Transfer of liability Position towards: hold harmless / waiver of subrogation Stability of contractual relationship with Insured’ business Partners (“repeat risks” vs “transactional risks”) 16
  • 17. The (re)insurer must well understand the Insured’s contractual approaches CM + CP + Parties to the deal: definition of the Insured(s) Jurisdiction Retention vs Transfer of liability Contractual culture, contractual discipline, legal support Position towards performance guarantees, financial loss bearing Stability of contractual relationship with Insured’ business Partners (“repeat risks” vs “transactional risks”) Position towards: hold harmless / waiver of subrogation 17
  • 18. Illustration : Main current technical issues by Occupancy Electro Magnetic Fields (EMF) : Telecom Genetically Modified Organisms (GMO) : Food, Agro Nanotech : Manufacturing Mould, Chinese drywall : Homebuilding REACH – Registration, Evaluation, Authorization and restrictions of Chemicals : Chemicals Pollution – Environment Impairment : Oil& Gas, Manufacturing Occupational Diseases : Mining, Manufacturing Silicosis : Mining Workers Compensation, Employers Liability : Manufacturing 18
  • 19. Risk analysis Faurecia depends more and more upon suppliers (supply of products, service,... including presence on Faurecia sites) Faurecia is seriously exposed in case of damage due to suppliers if the latter is insufficiently insured or if a limit of liability of the supplier exists in the contract. Faurecia would get its indemnification from its Property or liability Insurer but would lose its deductible and may suffer increase of premium due to loss record if the Insurer can not file recourse against the supplier.
  • 20. Training set for purchasers established with our broker How to review & negotiate the liability & insurance provisions in a supplier contract :  Avoid a waiver of recourse or a too low limit of liability from Faurecia side  Obtain a sufficient level of liability coverage from the supplier’s side How to review the insurance certificates provided by the suppliers
  • 21. Level of liability insurance for the supplier Guidelines given to the purchasers. The level of insurance will depend on :  The type of supply : on site service, products (safety subcomponents or not)  The type of liability : professional liability, products liability  The size of the supplier (local or worldwide)  The country of origin of the supplier depending on the maturity of the local liability insurance market
  • 22. Faurecia minimum required covers versus Local Insurance market offer by country Pure servicing (cleaning, security, …) Faurecia Minimal required covers Equipments (transfer, conformity, IT, maintenance) Products (sorting, retouche, interim work) General Liability including Professional Liability : 15 M EUR from which Pure Financial Loss/ Professional Liability : 5 M EUR CHINA General Liability including Professional Liability 1,5 M EUR From which Pure Financial Loss/Professional Liability 1 M EUR Idem Idem MEXICO General Liability 15M EUR OK from which Pure Financial Loss/Professional Liability : 5 M EUR: OK Idem Restrictions for security equipment Idem -----
  • 23. LESSONS LEARNT In a large corporation where thousands of contracts are signed yearly with suppliers, the insurance department can not review each and every contract :  Training of the purchasers is the key  Absence of waiver of recourse is the main point to be achieved  Level of insurance of the suppliers : the expertise of the brokers is needed to give realistic objectives to purchasers  All should be well-received by the Insurer
  • 24. The underwriting by the liability (re)Insurer : From the review of the parameters of the “Insured’s specific risk equation: (U+A+E) X (CM+CP) When the (re)insurer is satisfied with its risk mapping When the (re)insurer has established loss scenarios of different scales When the (re)insurer has identified what he does not know ! The (re)Insurer can come up with the Appropriate Solution, negociated with the Insured and its Broker 24
  • 25. Aggravating items in a liability insurance policy from an underwriter ‘viewpoint : Each and Every versus Annual Aggregate Accumulation between policies Additional Insured, Joint-Venture Reinstatement: Around The Clock or side by side Full Prior Acts, Retro Date at Inception, Continuity Date Extending Reporting Period Aggregation: Batch or Serial Clause Single year versus multi-years policies; Duplication of Limits versus anti Stacking Underlying Erosion and Drop-down Defence costs outside limits of indemnity 25
  • 26. From our claim experience in liability classes , the risk transfer from the Insured’ viewpoint …. Success Factors • Adequate procurement policy • Regular re-assessment of business partners • Alignment between contractual policy and self financing capabilities + liability insurance market capacity • Regular gap analysis and remedies embedded in the Risk Management policy • Knowledge of capacity levels available in the concerned liability insurance segments (class/country) • Opening to Alternative Claim Resolution before litigation • Existence of monetary caps in contracts • Recognition of which size matters to access adequate insurance solutions Failure Factors • Inadequacy between risks conditions faced and contracts wording • Insureds accept contract conditions that he does not master • Lack of knowledge of legal environment where Insureds have operations or sales of products/services • Insufficient awareness of globalisation impact 26
  • 27. Risk Management Standard Process Define Strategic, Organisation and Risk Management Context C O M M U N I C A T I O N Identify Analyse Evaluate Treat P I L O T A G E / M O N I T O R
  • 28. How to manage the identified risks ? G O Prevention Reduction Transfer the risk Keep the risk L •Workmen compensation •Insurance •Self insurance •Vehicles •Contractual aspects •Deductible •Property •Subcontractor •Liability A •Outsourcing •Waiver of recourse SPECIFIC ACTION PLANS •Prevention / Protection programs Incident Management Risk Assessement committee
  • 29. Risk Management Standard Process Define Strategic, Organisation and Risk Management Context Identify Analyse Evaluate Transfer Treat Protection/ Prévention
  • 30. Q&A THANK YOU FOR YOUR ATTENTION 30
  • 32. Illustration : key features of Professional Indemnity (PI) vs General Liability (GL) PI: Damages arising from professional services breach GL: Damages arising from operations PI: Costs included within limit of indemnity GL: Costs in addition to limits PI: Written on claims-made basis GL: Written on occurrence basis PI: Financial loss claims GL: Bodily injury and property damage with consequential financial loss PI: Allow additional Insured clearly determined GL: Can provide additional Insured on blanket form basis 32
  • 33. Illustration : main items of vigilance today for tomorrow anticipated manifestation (Sourcce Marsh Mac Lennan doc) 33