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PRESS RELEASE

                                 Bancassurance in Global Markets

  Emerging markets in the Asia-Pacific region and Latin America offer the most growth potential for
  bancassurers but the magnitude and nature of opportunities vary greatly from country to country

London, 12 March 2013 - The involvement of banks and other lending institutions in the distribution
of insurance (i.e. bancassurance) varies greatly across the world depending on the product and the
structure of the market, according to a series of research reports published by Finaccord in recent
months.

Based on an investigation of over 1,300 banks and other lending institutions in 16 developed and
emerging economies in the Asia-Pacific, European and Latin American regions, Finaccord’s research
established that the distribution share of banks is highest for life insurance in Brazil, France, Italy,
South Korea and Spain, and for non-life insurance in Brazil, Chile, India, South Korea and Spain. In
contrast, they are weakest for life insurance in Chile, India, Japan, the UK and Vietnam and for non-
life insurance in China, Germany, Italy, Japan and Vietnam. This data is shown in Graphic 1 (on the
third page of this press release).

“Analysed by product and country, there are some interesting anomalies”, comments Tobias
Schneider, a Consultant at Finaccord. “For example, banks in South Korea perform particularly well in
investment-related life insurance whereas their counterparts in Chile are banned by regulation from
selling these types of product. Moreover, while banking institutions in Hong Kong offer a wide range
of health-related products, European banks exert only a limited influence in this sector."

Finaccord's research also investigated the operating models used by banking institutions to sell
different types of insurance. The analysis revealed substantial differences across these countries,
reflecting both the structure of the underlying market and regulatory issues, and this data is illustrated
in Graphic 2 (on the fourth page). For example, captive insurance underwriters owned by banks
themselves are favoured in Brazil, France, Hong Kong, Italy, Mexico and Vietnam whereas banks in
China, Japan and South Korea are more likely to use multiple non-captive underwriters. Meanwhile,
in India, a key regulation caps foreign direct investment in the insurance sector at a maximum of 26%;
therefore, the joint venture bancassurance model is the most prominent one in India, mainly out of
necessity.

Generally speaking, growth in the bancassurance channel is occurring most rapidly in emerging
economies outside of Europe, where insurers are increasingly making use of banks' large customer
bases to market their policies. For instance, the share of the bancassurance channel in Indonesia's
life insurance market grew from around 25% to 41% between 2007 and 2012, thereby replacing
agents as the main distribution channel. In contrast, the share of bancassurance in Europe's
advanced economies is likely to have reached a peak and may even decline in future years, partly
because of reputational damage to the banking sector in the wake of the financial crisis but also
because alternative distribution systems tend to be stronger here.

"The emerging markets of the Asia-Pacific region and Latin America clearly show the greatest
potential as a consequence of both growth in the underlying insurance market and the fact that the
share of the bancassurance channel is likely to increase", concludes Tobias Schneider. "However,
the key to tapping these promising markets is for insurance companies to arrive at a detailed
understanding of how they are structured, the regulations that are in place, the products that banks
are interested in selling and the partnerships that they already have with insurance providers to this
end."

                                               --- END ---
Media contact: Roberto Napolitano, +44 (0)20 3008 4406, rnapolitano@finaccord.com

Finaccord is a market research, publishing and consulting company specialising in financial services.
It provides its clients with insight into and information about major issues in financial services in the
UK, Europe and globally, with a particular focus on marketing and distribution topics such as affinity
marketing, bancassurance and strategic alliances. Finaccord's research of bancassurance covers not
only life and non-life insurance but also creditor insurance.

Countries covered by the European bancassurance series are Austria, Belgium, the Czech Republic,
Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal,
Romania, Russia, Spain, Sweden, Switzerland, Turkey and the UK. In addition, Finaccord has
released equivalent reports about bancassurance in Brazil, Chile, China, Hong Kong, India,
Indonesia, Japan, Mexico, South Korea, Thailand and Vietnam.

Sample graphics from the research, showing respectively the distribution share of the
bancassurance channel in life and non-life insurance and operating models (weighted) used by
banking organisations for the distribution of life, non-life and creditor insurance in 16 major global
markets.
Graphic 1: distribution share of the bancassurance channel
           in life and non-life insurance in 16 major global markets

              Series4           Lif e insurance         Non-lif e insurance              triggeer
                Brazil                                                                    80.5%
                                         15.5%

                Chile           6.5%
                                                   30.5%

                China                                  37.5%
                               4.5%

         Hong Kong                                                 50.5%
                                      12.5%

                 India                12.5%
                                                           40.0%

           Indonesia                                       41.5%
                                      12.5%

               Japan              7.5%
                               3.5%

              Mexico                               30.0%
                                   10.5%

        South Korea                                                        60.5%
                                         15.5%

            Thailand                                  36.0%
                                       13.5%

             Vietnam           4.5%
                                6.5%




              France                                                        62.5%
                                      12.5%

            Germany                        20.5%
                                   10.5%

                  Italy                                                     62.5%
                                5.5%

                Spain                                                           69.5%
                                       14.0%

                   UK                 12.5%
                                      12.5%

                          0%           20%           40%             60%            80%           100%

Note - data is for the most recent year available in each country (2010, 2011 or 2012)
Source: Finaccord Global Bancassurance analysis
Graphic 2: operating models (weighted) used by
                       banking organisations to sell life, non-life and
                       creditor insurance in 16 major global markets

                      External underwriter                       Multiple external underwriters

                      Captive underwriter                        JV underwriter

                      External broker                            Captive broker

                      Other                                      Undisclosed


           Brazil

            Chile

           China

    Hong Kong

            India

      Indonesia

          Japan

         Mexico

   South Korea

        Thailand

        Vietnam




         France

       Germany

             Italy

           Spain

              UK

                     0%           20%              40%             60%              80%             100%

Note 1 - the exact percentages can be obtained from Finaccord if required
Note 2 - data is for the most recent year available in each country (2010, 2011 or 2012)
Note 3 - use of operating models s been weighted by number of retail customers held by banks using this channel
Source: Finaccord Global Bancassurance analysis

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Press release bancassurance in global markets

  • 1. PRESS RELEASE Bancassurance in Global Markets Emerging markets in the Asia-Pacific region and Latin America offer the most growth potential for bancassurers but the magnitude and nature of opportunities vary greatly from country to country London, 12 March 2013 - The involvement of banks and other lending institutions in the distribution of insurance (i.e. bancassurance) varies greatly across the world depending on the product and the structure of the market, according to a series of research reports published by Finaccord in recent months. Based on an investigation of over 1,300 banks and other lending institutions in 16 developed and emerging economies in the Asia-Pacific, European and Latin American regions, Finaccord’s research established that the distribution share of banks is highest for life insurance in Brazil, France, Italy, South Korea and Spain, and for non-life insurance in Brazil, Chile, India, South Korea and Spain. In contrast, they are weakest for life insurance in Chile, India, Japan, the UK and Vietnam and for non- life insurance in China, Germany, Italy, Japan and Vietnam. This data is shown in Graphic 1 (on the third page of this press release). “Analysed by product and country, there are some interesting anomalies”, comments Tobias Schneider, a Consultant at Finaccord. “For example, banks in South Korea perform particularly well in investment-related life insurance whereas their counterparts in Chile are banned by regulation from selling these types of product. Moreover, while banking institutions in Hong Kong offer a wide range of health-related products, European banks exert only a limited influence in this sector." Finaccord's research also investigated the operating models used by banking institutions to sell different types of insurance. The analysis revealed substantial differences across these countries, reflecting both the structure of the underlying market and regulatory issues, and this data is illustrated in Graphic 2 (on the fourth page). For example, captive insurance underwriters owned by banks themselves are favoured in Brazil, France, Hong Kong, Italy, Mexico and Vietnam whereas banks in China, Japan and South Korea are more likely to use multiple non-captive underwriters. Meanwhile, in India, a key regulation caps foreign direct investment in the insurance sector at a maximum of 26%; therefore, the joint venture bancassurance model is the most prominent one in India, mainly out of necessity. Generally speaking, growth in the bancassurance channel is occurring most rapidly in emerging economies outside of Europe, where insurers are increasingly making use of banks' large customer bases to market their policies. For instance, the share of the bancassurance channel in Indonesia's life insurance market grew from around 25% to 41% between 2007 and 2012, thereby replacing agents as the main distribution channel. In contrast, the share of bancassurance in Europe's advanced economies is likely to have reached a peak and may even decline in future years, partly because of reputational damage to the banking sector in the wake of the financial crisis but also because alternative distribution systems tend to be stronger here. "The emerging markets of the Asia-Pacific region and Latin America clearly show the greatest potential as a consequence of both growth in the underlying insurance market and the fact that the share of the bancassurance channel is likely to increase", concludes Tobias Schneider. "However, the key to tapping these promising markets is for insurance companies to arrive at a detailed understanding of how they are structured, the regulations that are in place, the products that banks are interested in selling and the partnerships that they already have with insurance providers to this end." --- END ---
  • 2. Media contact: Roberto Napolitano, +44 (0)20 3008 4406, rnapolitano@finaccord.com Finaccord is a market research, publishing and consulting company specialising in financial services. It provides its clients with insight into and information about major issues in financial services in the UK, Europe and globally, with a particular focus on marketing and distribution topics such as affinity marketing, bancassurance and strategic alliances. Finaccord's research of bancassurance covers not only life and non-life insurance but also creditor insurance. Countries covered by the European bancassurance series are Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Turkey and the UK. In addition, Finaccord has released equivalent reports about bancassurance in Brazil, Chile, China, Hong Kong, India, Indonesia, Japan, Mexico, South Korea, Thailand and Vietnam. Sample graphics from the research, showing respectively the distribution share of the bancassurance channel in life and non-life insurance and operating models (weighted) used by banking organisations for the distribution of life, non-life and creditor insurance in 16 major global markets.
  • 3. Graphic 1: distribution share of the bancassurance channel in life and non-life insurance in 16 major global markets Series4 Lif e insurance Non-lif e insurance triggeer Brazil 80.5% 15.5% Chile 6.5% 30.5% China 37.5% 4.5% Hong Kong 50.5% 12.5% India 12.5% 40.0% Indonesia 41.5% 12.5% Japan 7.5% 3.5% Mexico 30.0% 10.5% South Korea 60.5% 15.5% Thailand 36.0% 13.5% Vietnam 4.5% 6.5% France 62.5% 12.5% Germany 20.5% 10.5% Italy 62.5% 5.5% Spain 69.5% 14.0% UK 12.5% 12.5% 0% 20% 40% 60% 80% 100% Note - data is for the most recent year available in each country (2010, 2011 or 2012) Source: Finaccord Global Bancassurance analysis
  • 4. Graphic 2: operating models (weighted) used by banking organisations to sell life, non-life and creditor insurance in 16 major global markets External underwriter Multiple external underwriters Captive underwriter JV underwriter External broker Captive broker Other Undisclosed Brazil Chile China Hong Kong India Indonesia Japan Mexico South Korea Thailand Vietnam France Germany Italy Spain UK 0% 20% 40% 60% 80% 100% Note 1 - the exact percentages can be obtained from Finaccord if required Note 2 - data is for the most recent year available in each country (2010, 2011 or 2012) Note 3 - use of operating models s been weighted by number of retail customers held by banks using this channel Source: Finaccord Global Bancassurance analysis