This document provides guidance on starting a new business, including conducting market research to validate an idea and understand the target audience. It emphasizes the importance of understanding financials such as sales, costs and profits. A SWOT and PESTLE analysis should be conducted to evaluate strengths, weaknesses, opportunities, threats, political, economic, social, technological, legal and environmental factors. A business plan should then be created, covering elements such as products/services, marketing strategy, objectives and financial projections. The business plan is important for securing funding from lenders and partners.
4. Conduct Market Research
Who is your target audience?
Go into the street and survey
Email survey
Check out your competition
Know the difference between primary
and secondary research
How much is the market worth?
Consider buying an existing business or
franchise
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5. What
do you
want
to
know?
Will people buy your
product or service?
Why? What is your USP
(unique selling
point/proposition)?
What price will they
pay?
How much choice do
they need?
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6. SAMPLE QUESTIONS
1.Do you buy……
2.If not, why not?
3.Where do you buy it?
4.Why do you buy it from …. Price? Quality?
Convenience? Loyalty?
5.If we could provide the same quality for less
money, would you consider buying from us?
6.Do you buy online?
7.How often do you buy…
http://www.constantcontact.com/aka/docs/pdf/survey_sample_qa_tips.pdf
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12. PRODUCT
• What does the customer
want from the product?
• What features does it have
to meet these needs?
• How and where will the
customer use it?
• What does it look like?
• What size(s), colour(s),
should it be?
• What is it be called?
• How is it branded?
• How is it differentiated
versus your competitors?
PRICE
• What is the value of the
product or service to the
buyer?
• Are there established price
points for products or
services in the area?
• Is the customer price
sensitive?
• What discounts should be
offered to trade or regular
customers?
• How will your price compare
with your competitors?
MARKETING MIX
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13. PLACE
• Where do buyers look for
your product or service?
• If they look in a store, what
kind?
• How can you access the right
distribution channels?
• Do you need to use a sales
force?
• What do your competitors
do?
• How can you learn from that
and/or differentiate?
PROMOTION
• Where and when can you get
across your marketing messages
to your target market?
• How will you reach your
audience, what type of
marketing will you use?
• When is the best time to
promote?
• How do competitors do their
promotions? How does that
influence your choice of
promotional activity?
MARKETING MIX
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15. MARKETING
Social media
Blogs
Press releases
Vox pops
Website
Networking
Advertising (Print, TV and Radio)
Mailshots
Flyers
Posters
Exhibitions
Free samples
Video
Special offers
OhNo!
IT’S NOT
FREE
How do you let people know you are here?
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16. Why do you need a business
plan?
•For you
•For potential
lenders
•For the bank
•For partnersZMK 2014
17. Business
Plan
Required for
you and for
potential
lenders
1. Clarify your products
and services
2. Set goals for the future
3. Realistically estimate
profits
4. Identify your
competition (and their
strengths &
weaknesses)
5. Outline a marketing
strategy
6. Keep focused on the
big picture
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18. •Executive Summary
•Business Background
•Products and Services
•The Market
•Marketing and Sales Strategy
•Profit Formula/Business Financial Model
•Objectives - Management and Personnel
•Ownership and Legal Structure
•Financial Data
•Critical Risks/Potential Problems/Solution
Strategies
•Summary
Business Plan Contents
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19. THE BORING BIT
Income Tax
Let HMRC
know as
soon as you
start your
business
Insurances
Check which
ones you need.
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