Communicate and keep track of more new and regular customers.
Advertising to your current customers, people who already love your business, is what brings in the extra foot traffic. So the more customers you can communicate with the better! We can help you start collecting customer info with some easy to implement tactics.
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Double the Size of Your Customer Database
1. Because it will help grow
your business:
With FiveStars, capture your
customers’ data right on your
point-of-sale.
We help you:
We make it easy to grab as little, or as much,
information from your customers as you like:
• Text Message Marketing
• Email Marketing
• Social Media Marketing
• Word of Mouth Marketing
• Brings your best customers in the door faster, if not
immediately
• Customers prefer getting convenient messages from
places they already go to, especially places they
frequent
• Get robust data on customers’ spending
• Run targeted email and text message campaigns
• Unlimited rewards cards to hand out
• Automate customer Facebook check-ins
• Create fully customized loyalty program
• Incentivize your new customers
• Get regulars to come back 2X faster
Double the size
of your customer
database.
Bringing back your loyal customers
gets a lot easier from here.
Why should
your local
business do
these things?
We’re here to
help you do
that.
Does this all
sound awesome
but you’re not
quite sure yet?
But how do you get
customers to give you
their information?
Ask every customer,
every time.
You need to be able to connect
with your customers via:
Top 3 reasons customers will
give a business their
information:
We’re here to help!
FiveStars Client Success
Managers will train you
and your employees to
help you get in the groove.
• Exclusive sales announcements
• Special in-store events
• Daily, weekly, or monthly specials
• Happy hour deals or whisper codes
• Coupons or time sensitive promotions
• Maintenance reminders
• Prompt website or social media page visits
• Solicit customer feedback or reviews
Well try us out, for free.
Sign up for a free month of service for the
entire month of June.
Don’t miss
the big
game!
$2.00 Beer
Special.
58%
39%
37%
want to receive discounts
and special offers
want to take part in a
specific promotion
want to if they are a
regular customer
• Phone Number
• Email
• Customer Name
• Birthday
• Customer Favorites
It can be uncomfortable to ask
people for their information.
But customers who like your business are
willing to give it.
Number Of Points
1
SUBMIT
SUBMIT
(408) 123-5678
john@5star.com
NEW CUSTOMER REGISTRA
MIT
1
2
3
“Would you like an extra
20% off? What’s your
phone number? It’s for our
special text promos.”
“You ordered
a combo and a
drink. What’s your
email address?
Thanks. Your total
is $7.50.”
“Do you have our
rewards card?
You get your 5th
coffee free!”
“Have you liked our
Facebook page? We post
whisper codes for a free
cupcake.”
But you better hurry,
this free month offer runs
out soon:
http://bit.ly/MayPromo2013
We put together these campaigns with you:
• Allows your brand to reach customers
throughout the day
• Promoting your business through
different channels ensures the most
amount of people are learning or
engaging with you
• Timely marketing messages can build
brand loyalty when you send good content
Want to start collecting customer
info and communicate with them
TODAY?
1. Train your employees, and reward those with
high signups.
2. Post a script at the register to remember easily.
3. Role play with your peers to get comfortable.
Sources:
http://blog.fivestars.com
http://www.slideshare.net/SocialMobileBuzz/mobile-marketing-for-small-business-8238184
http://adage.com/article/cmo-strategy/tips-driving-word-mouth/231159/
http://www.mogreet.com/whymogreet/
http://www.nielsen.com/us/en/newswire/2012/consumer-trust-in-online-social-and-mobile-advertising-grows.html
http://www.retailingtoday.com/article/loyalty-programs-one-hottest-trends-retailers-2013?goback=%2Egde_87647_
member_187722073
http://www.forbes.com/sites/tjmccue/2013/02/04/warning-is-your-new-customer-coming-back-4-steps-you-should-take-now/
http://www.convinceandconvert.com/email-marketing-advice/15-email-statistics-that-are-shaping-the-future/
http://www.bluekangaroo.com/media/ChoozOn-Blue_Kangaroo_Survey_on_Marketing_Emails_August_2012.pdf
http://www.socialquickstarter.com/content/117-10_facts_about_why_and_how_consumers_like_and
http://blog.hubspot.com/18-fresh-stats-about-social-media-marketing