1. Flávia Costa
Senior professional with 20 years experience as functional and technical Consultant, specialized in the Oracle
Financial Modules: AR (Account Receivables), Billing and CE (Cash Management).
Language
• Portuguese (native)
• English (advanced)
Professional skills
Modules
• Accounting Receivables
• Billing
• Brazilian Localizations
• EFT Collection
• Oracle Cash Management (CE)
• Oracle Order Management (OM);
• Oracle Inventory (INV);
• Advanced Collection
• UPK
Application Tools
• Pl*Sql
• Forms
• Reports
• XML Publisher
Complementary Information
• 20 years supporting and implementing in Brazil
• Participation on several multinational rollouts for Brazil
• Strong technical skills
• Experienced solution architect for US companies with Brazil subsidiaries
• Experience as a functional consultant in:
o Account Receivables
o Billing
Education
Bacharelor Computer Sciences
Institute: Universidade Católica de Petrópolis – UCP
Training/Certifications
• Oracle E-Business Suite 12 Financial Management Certified Implementation Specialist: Oracle
Receivables in March 2013
• Release 11 – Oracle Receivables - Oracle Education

2. Professional Experience
Odontoprev
Oracle Implementation, Release 11i
Dec 2014 to October 2015
Senior Consultant – Oracle Receivables
• Responsible Implementation of the module Receivables of the ERP Oracle Financial R11i and user
training. Responsible for the survey, definition (MD050) and execution of customizations and improvements
in the accounts receivable (AR) module for the business needs.
Azul Linhas Aéreas
Oracle Upgrade Release 11i to 12.1
Jul 2014 to Oct 2014
Senior Consultant – Oracle OTC
Upgrade of Order Management, Billing and Receivables.
Main Activities:
• Functional responsible for upgrade from 11i to 12.1.3 for OM, AR and Billing modules.
Cia. Docas de São Sebastião
Oracle Implementation, Release 12
May 2013 to Apr 2014
Senior Consultant – Oracle OTC
Implementation Order Management, Billing and Receivables.
Main Activities:
• Implementing the Order Management (only for services), Billing and Receivables, considering the analysis
of the client’s business model as well as the development of the further model;
• Business requirement mapping, GAP’s Analysis, define integration with legacy systems, participation on
process of development of functional extensions and data load, documentation development using the AIM
methodology, conduction of integrated test to the projects stages CRP1, CRP2 and UAT;
• Technical and Functional support during the transition process and Go Live;
• Developed and created user training manuals with UPK, conducted client specific instruction sessions both
one on one and in groups on the use of the Oracle modules.
• Developed simple reports in XML.
• Post implementation support for OM, AR and Billing.
B2W Viagens
Oracle Implementation, Release 12
Apr 2012 to May 2013
Senior Consultant – Oracle Receivables
Implementation Billing and Receivables.
Main Activities:
• Implementing Billing and Receivables, considering the analysis of the client’s business model as well as the
development of the further model;
• Business requirement mapping, GAP’s Analysis, define integration with legacy systems, documentation
development using the AIM methodology, conduction of test integrated to the projects stages CRP1, CRP2
and UAT;
• Developed simple reports in XML;

3. • Developed and created user training.
Nextel
Oracle Upgrade Release 11i
Nov 2011 to Mar 2012
Senior Consultant – Oracle Receivables
Upgrade of Billing and Receivables.
PRODESP - Companhia de Processamento de Dados do Estado de São Paulo
Oracle Implementation, Release 12
Aug 2010 to Nov 2011
Senior Consultant – Oracle Receivables
Implementation Billing and Receivables.
Main Activities:
• Implementing Billing and Receivables, considering the analysis of the client’s business model as well as the
development of the further model;
• Business requirement mapping, GAP’s Analysis, define integration with legacy systems, documentation
development using the AIM methodology, conduction of test integrated to the projects stages CRP1, CRP2
and UAT;
• Developed and created user training.
EATON
Oracle Implementation, Release 11i
Nov 2004 to Apr 2010
Senior Consultant – Oracle Receivables
Implementation Billing and Receivables.
Main Activities:
• Implementing Billing and Receivables, considering the analysis of the client’s business model as well as the
development of the further model;
• Business requirement mapping, GAP’s Analysis, define integration with legacy systems, documentation
development using the AIM methodology, conduction of test integrated to the projects stages CRP1, CRP2
and UAT;
• Implementating of a shared financial services centre for South America (SASC), where had to define
a customization for reading and validation standard files that filled the open interface of customers and
billing, where all companies of the Eaton group with their systems, regardless of which, could send
all customer and billing information to be loaded into Oracle.
• Developed and created user training.
• Post implementation support for AR and Billing
Cia Vale do Rio Doce
Oracle Implementation, Release 11i
Dec 2003 to Nov 2004
Senior Consultant – Oracle Receivables
Implementation Billing and Receivables.
Xerox do Brasil
Oracle Implementation, Release 11.0
Nov 2000 to Jun 2002
Senior Consultant – Oracle Receivables

4. • Implementing Billing and Receivables, considering the analysis of the client’s business model as well as the
development of the further model;
• Business requirement mapping, GAP’s Analysis, define integration with legacy systems, documentation
development using the AIM methodology, conduction of test integrated to the projects stages CRP1, CRP2
and UAT;
• Developed and created user training.
• Production Support of the Oracle Receivables and Billing
Centrais Geradoras Do Sul Do Brasil (Tractbel)
Oracle Implementation, Release 11.0
Feb 2000 to Set 2000
Senior Consultant – Oracle Receivables
• Implementation modules: AR/Billing R11 and user training.
Technip Brasil
Oracle Implementation, Release 11.0
Nov 1998 to Feb 2000
Senior Consultant – Oracle Receivables/Billing
• Implementing Billing and Receivables, considering the analysis of the client’s business model as well as the
development of the further model;
• Business requirement mapping, GAP’s Analysis, define integration with legacy systems, documentation
development using the AIM methodology, conduction of test integrated to the projects stages CRP1, CRP2
and UAT;
• Developed and created user training.
• The functional responsible for upgrade from 11.0.3 to 11.5.0 AR/Billing module;
Souza Cruz S / A
Oracle Implementation, Release 10.7
Jul 1995 to Nov 1998
Systems Analyst
• Responsible for the survey, definition and execution of report customizations Inventory (INV) module for the
business need.
• Analysis and development for freight apportionment and bank reconciliation systems
Other short projects:
Jequiti
• Production Support of the Oracle Receivables and Billing for Release 11i.
Wtorre S.A.
• Responsible Implementation of the modules Billing/NE (Brazilian Localization) of the ERP Oracle Financial
R12 and user training.
Azul Linhas Aéreas
• Responsible Implementation of the modules Billing/NE (Brazilian Localization) of the ERP Oracle Financial
R11 and user training. Responsible for the survey, definition and execution of customizations and
improvements in the accounts receivable (AR) module for the business need.

5. Gol Linhas Aéreas
• Responsible for the survey, definition and execution of customizations and improvements in the accounts
receivable (AR) module for the business need.
Tigre S/A
• Responsible for implementation of the modules Account Receivables and Billing of the AR/Billing module
for a new operation unit of Tigre in USA and Argentina.
Editora Abril
• Responsible for the survey, definition and execution of customizations and improvements in the accounts
receivable (AR) module for business need.
Novelis
• Responsible for the survey, definition and execution of customizations and improvements in the Accounts
Receivable (AR) module.
GE Medical Systems
• Survey AS- IS for implementation of the Accounts Receivable/Billing modules and Tax.
Cummins Brasil
• Responsible for the survey, definition and execution of customizations and improvements in the Order Entry
(OE), Purchasing (PO) and Inventory (INV) modules.
GE Celma
• Responsible for the survey, definition and execution of customizations and improvements in the accounts
receivable (AR) module for the business need.
Martins Distribuidores
• Support the implementation of the Accounts Receivable module (AR).
Usina Nova America
• Needs assessment for the implementation of Modules Accounts Receivable (AR) and Billing (Billing).

6. Gol Linhas Aéreas
• Responsible for the survey, definition and execution of customizations and improvements in the accounts
receivable (AR) module for the business need.
Tigre S/A
• Responsible for implementation of the modules Account Receivables and Billing of the AR/Billing module
for a new operation unit of Tigre in USA and Argentina.
Editora Abril
• Responsible for the survey, definition and execution of customizations and improvements in the accounts
receivable (AR) module for business need.
Novelis
• Responsible for the survey, definition and execution of customizations and improvements in the Accounts
Receivable (AR) module.
GE Medical Systems
• Survey AS- IS for implementation of the Accounts Receivable/Billing modules and Tax.
Cummins Brasil
• Responsible for the survey, definition and execution of customizations and improvements in the Order Entry
(OE), Purchasing (PO) and Inventory (INV) modules.
GE Celma
• Responsible for the survey, definition and execution of customizations and improvements in the accounts
receivable (AR) module for the business need.
Martins Distribuidores
• Support the implementation of the Accounts Receivable module (AR).
Usina Nova America
• Needs assessment for the implementation of Modules Accounts Receivable (AR) and Billing (Billing).