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Formic Media Seminar Series:
               Affiliate Marketing



Sponsored by:                        Hosted by:
Spool Video                          Formic Media, Inc.
www.FormicMedia.com                  www.FormicMedia.com
Brian Schatz| brian@spoolvideo.com   John McPhee | johnm@formicmedia.com
Formic Background
 Launched in 2008 to service small business &
  partners
 Incubated by Anvil Media, enterprise SEM agency
 Provide SEO/SEM, social media & web development
  services
 Focus on education (monthly Seminar Series)
 7 employees
 45+ active clients
Affiliate
                           Marketing
                           August 2011




Nick Herinckx
Senior Account Executive
503.595.6050x233
nick@anvilmediainc.com                                   Provided by Anvil Media Inc.
                                         ©2011—All Information in This Document is Copyright Protected
Anvil Media, Inc.                                                   and the Property of Anvil Media Inc.
Nick Herinckx – Senior Account Executive
                  • 3 years at Anvil Media

                  • Responsible for most Anvil B2B PPC &
                    SEO case studies

                  • Manages own network of affiliate
                    sites in free time

                  • Published in AboutUs.org & PPC
                    Insider

                  • Technical background in website code
                    & development

                  • Grew Borders’ affiliate program 34%
                    year-over year at 1,400% ROI
Overview

1.   What is Affiliate Marketing?
2.   Types of Affiliate Programs
3.   How Does it Work?
4.   Starting & Running a Successful Program
5.   Types of Publisher Business Models
6.   How to Become an Affiliate Yourself
What is Affiliate Marketing?
Definition
Affiliate marketing is paying someone else to
generate business for you online, where you
only pay for performance.




                              Section: What is Affiliate Marketing?
Publisher vs. Advertiser

Publisher (the affiliate)        Advertiser (the brand)
• Promotes your company for      • Wants leads/sales
  you
                                 • May not have a big budget or
                                   time to devote to marketing
• Often owns a related
  website, email list or has     • May simply want more exposure
  money to test on advertising     on other affiliates’ sites

• Gets paid only when they       • Pays a fixed amount or a
                                   percentage of a sale to the
  accomplish a sale, lead or       affiliate only when a sale is made
  other action you outline         or lead is generated


                                         Section: What is Affiliate Marketing?
History

• Amazon invented the concept of affiliate
  marketing online.




                              Section: What is Affiliate Marketing?
History

• Affiliate marketing spending is expected to
  reach $4 billion in 2016 (Marketing Sherpa)

• Some top brands are affiliate marketers:




                              Section: What is Affiliate Marketing?
Benefits of an Affiliate Program

• Risk is almost all on the publisher/affiliate
• Only pay for results
• No need to be an expert marketer, the affiliate
  does all the “creative” marketing
• Ability to gain visibility on some of the
  Internet’s top websites



                               Section: What is Affiliate Marketing?
Challenges of an Affiliate Program

• Must promote program when starting
• Must police affiliates to ensure they’re
  following your rules
• Some up-front financial investment
• Must communicate with affiliates
• Some technical implementation required
• Build up over time, not a quick fix


                              Section: What is Affiliate Marketing?
Types of Affiliate Programs
Cost per Lead (CPL)

You pay for leads generated, typically a fixed
cost up front plus another sum if lead turns into
a sale later on.




                                Section: Types of Affiliate Programs
Cost per Lead (CPL)

                Payout:
                • $10/lead
                • $700% for sale




              Section: Types of Affiliate Programs
Cost per Lead (CPL)




              Section: Types of Affiliate Programs
Cost per Sale (CPS)

• You pay only for sales generated, typically a %
  of the order total.




                                Section: Types of Affiliate Programs
Cost per Sale (CPS)
                 Payout:
                 • 7% of sale




              Section: Types of Affiliate Programs
Cost per Action (CPA)

You only pay for a specific action taken, typically
a flat amount.




                                 Section: Types of Affiliate Programs
Cost per Action (CPA)




              Payout:
              • $1 per download



               Section: Types of Affiliate Programs
How Does Affiliate
Marketing Work?
The Tracking Process
• Based on links
• Each affiliate gets their own unique links
• When a sale is made, the system can tell
  which affiliate referred the sale because the
  unique link that was used is tied back to the
  affiliate




                          Section: How Does Affiliate Marketing Work?
The Tracking Process
• Just like if you put a
  unique phone number
  on each business card
  you handed out

• Which business card
  drove a call? Just look at
  the unique phone
  number!

                           Section: How Does Affiliate Marketing Work?
Affiliate Systems

• Once you install an affiliate system, the whole
  tracking and payment calculations happen
  automatically.




                          Section: How Does Affiliate Marketing Work?
Affiliate Software Choices
Affiliate Network         Self-Managed Software
3rd party/intermediary    Easy-to-use software that
between advertisers and   provides all the
affiliates.               tracking/technology to run
                          your own program.
        Affiliates

                                   Affiliates
        Network



       Advertisers                Advertiser

                          Section: How Does Affiliate Marketing Work?
Affiliate Software Choices - Pros
Affiliate Network                Software
 Immediate access to             Much less expensive
  thousands of affiliates         Much better for
 They manage affiliate            SEO/increasing site rankings
  relationships
                                  Complete branding control
 Don’t worry about individual
  affiliate payments yourself
 Built-in communication tools
 Management team provided
  to you (for extra cost).
 Other services provided (for
  extra cost)


                                 Section: How Does Affiliate Marketing Work?
Affiliate Software Choices - Cons
Affiliate Network               Software
Expensive to start             Don’t have access to
Must pay fixed fees to          thousands of affiliates
 affiliate network monthly       immediately, must work
For affiliates to join, they    harder to promote the
 must be a part of the           program
 network you choose             Manage payments yourself
                                Manage affiliate
                                 relationships & support
                                 yourself



                                Section: How Does Affiliate Marketing Work?
Affiliate System Choices
Affiliate Network     Software




                      Section: How Does Affiliate Marketing Work?
Starting & Running a
Successful Program
Step #1: Affiliate Network

Choose an affiliate network or choose your
             affiliate software




                    Section: Starting & Running a Successful Program
Step #2: Competitive Research
Must research companies like yours that have affiliate programs so
yours will be competitive.

Questions to answer:
1. How much do competitors offer for commissions?
2. Are commissions 1-time or recurring?
3. What kind of resources do competitors provide their affiliates?
     1.   Banner ads
     2.   Videos
     3.   Drafted emails
     4.   Custom landing pages

4.    How long after a visit is generated will competitors pay for sales
      from that visitor?
5.    What kind of advertising techniques do competitors disallow?
6.    How often do affiliates get paid?

                                    Section: Starting & Running a Successful Program
Step #2: Competitive Research


   Tip: Most companies who run an affiliate program have a
“partners” page or “affiliate” page which outlines the answers to
                         these questions.




                               Section: Starting & Running a Successful Program
Step #2: Competitive Research
Example: Benchmark Email




                    Section: Starting & Running a Successful Program
Step #3: Affiliate Terms & Conditions
• Your affiliate program Terms will dictate the
  rules of your program.

• Keep in mind that these rules must be
  enforceable

• These rules need to be in-line with or better
  than your competitors


                        Section: Starting & Running a Successful Program
Step #3: Affiliate Terms & Conditions
What to Include:
1. What exactly constitutes a commissionable event?
2. What are your commissions? % or Fixed?
3. 1-time payment or recurring payments?
4. How many days will you attribute a sale to an
   affiliate?
5. How often will you pay affiliates? Do they have to
   reach a commission balance before payout?
6. Do you accept international sales/traffic?
7. How are they allowed to promote your program?
   What’s prohibited?


                           Section: Starting & Running a Successful Program
Step #3: Affiliate Terms & Conditions
How are They Allowed to Promote Your
Program?
1. Can the affiliate use your brand name? In
   URL, in ad text, in creative?
2. Can the affiliate bid, in PPC, on your brand
   name?
3. Can the affiliate use PPC, SEO, social media,
   email?
4. Will you accept incentivized traffic?
5. Can affiliates promote you with pop-ups?

                        Section: Starting & Running a Successful Program
Step #3: Affiliate Terms & Conditions
Example: Brand Name PPC Bidding




                    Section: Starting & Running a Successful Program
Step #4: Affiliate Support Materials
• Banner ads
• Drafted emails they can use
• Reports they can promote with your links
  inside
• Videos
• Custom landing pages just for affiliates
• Data feed (for eCommerce sites)
• Customer testimonials they can use


                       Section: Starting & Running a Successful Program
Step #5: Promote Your Program
• Create a page on your website for the program

• Search for relevant sites in your niche and reach
  out to their webmasters soliciting participation.
  –   Complimentary services
  –   Current partners
  –   Review websites
  –   Deal websites
  –   Personal blogs

• If in affiliate network, pay to send out a mass
  email to publishers in a specific vertical

                               Section: Starting & Running a Successful Program
Step #6: Management Ongoing
• Typical time commitment: 1-2 hours per day.

• Approve or deny publishers that apply

• Answer publisher questions or issues

• Accommodate individual publisher requests

• Police current publishers to ensure compliance

                       Section: Starting & Running a Successful Program
Types of Publisher Business
Models
Coupon Websites




        Section: Types of Publisher Business Models
Lead Farms




      Section: Types of Publisher Business Models
Review Website




        Section: Types of Publisher Business Models
Cash Back Website




         Section: Types of Publisher Business Models
Virtual Currency




         Section: Types of Publisher Business Models
Incentive




     Section: Types of Publisher Business Models
Arbitrage




     Section: Types of Publisher Business Models
Blog




   Section: Types of Publisher Business Models
How to Become an Affiliate
Yourself
Step 1: What Would Help Your Customers?

• Decide what types of companies you want to
  promote before looking for offers.

• Examples:
  – A website design company can also promote stock
    photo websites or website hosting companies
  – A recycling center could promote green home
    products
  – Yoga instructors could promote online stores
    selling Yoga equipment

                          Section: How to Become and Affiliate Yourself
Step 2: Determine Promotion Strategy
 • How will you promote the other companies in
   a way that customers will appreciate?

 • Examples:
   – Free guide you can offer that includes links to
     affiliate offers
   – Occasionally promote them via your current email
     list
   – Place them in a “resources” or “recommended
     partners” section on your website

                           Section: How to Become and Affiliate Yourself
Step 3: Join Affiliate Network
• Apply to an affiliate network (like
  www.cj.com) to browse offers/companies you
  can promote.




                       Section: How to Become and Affiliate Yourself
Step 4: Apply for Offers & Get Links
• Browse through companies inside the affiliate
  network and apply to them.

• Once accepted, include their provided links in
  your promotional materials!




                         Section: How to Become and Affiliate Yourself
Review
Review

1.   What is Affiliate Marketing?
2.   Types of Affiliate Programs (CPS, CPA, CPL)
3.   How Does it Work?
4.   Starting & Running a Successful Program
5.   Types of Publisher Business Models
6.   How to Become an Affiliate Yourself
Questions?
                   Thank You

Contact Information
- nick@anvilmediainc.com
- 503.595.6050 x233
- Twitter.com/nickherinckx
- LinkedIn.com/in/nickherinckx

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Getting Started with Affiliate Marketing

  • 1. Formic Media Seminar Series: Affiliate Marketing Sponsored by: Hosted by: Spool Video Formic Media, Inc. www.FormicMedia.com www.FormicMedia.com Brian Schatz| brian@spoolvideo.com John McPhee | johnm@formicmedia.com
  • 2. Formic Background  Launched in 2008 to service small business & partners  Incubated by Anvil Media, enterprise SEM agency  Provide SEO/SEM, social media & web development services  Focus on education (monthly Seminar Series)  7 employees  45+ active clients
  • 3. Affiliate Marketing August 2011 Nick Herinckx Senior Account Executive 503.595.6050x233 nick@anvilmediainc.com Provided by Anvil Media Inc. ©2011—All Information in This Document is Copyright Protected Anvil Media, Inc. and the Property of Anvil Media Inc.
  • 4. Nick Herinckx – Senior Account Executive • 3 years at Anvil Media • Responsible for most Anvil B2B PPC & SEO case studies • Manages own network of affiliate sites in free time • Published in AboutUs.org & PPC Insider • Technical background in website code & development • Grew Borders’ affiliate program 34% year-over year at 1,400% ROI
  • 5. Overview 1. What is Affiliate Marketing? 2. Types of Affiliate Programs 3. How Does it Work? 4. Starting & Running a Successful Program 5. Types of Publisher Business Models 6. How to Become an Affiliate Yourself
  • 6. What is Affiliate Marketing?
  • 7. Definition Affiliate marketing is paying someone else to generate business for you online, where you only pay for performance. Section: What is Affiliate Marketing?
  • 8. Publisher vs. Advertiser Publisher (the affiliate) Advertiser (the brand) • Promotes your company for • Wants leads/sales you • May not have a big budget or time to devote to marketing • Often owns a related website, email list or has • May simply want more exposure money to test on advertising on other affiliates’ sites • Gets paid only when they • Pays a fixed amount or a percentage of a sale to the accomplish a sale, lead or affiliate only when a sale is made other action you outline or lead is generated Section: What is Affiliate Marketing?
  • 9. History • Amazon invented the concept of affiliate marketing online. Section: What is Affiliate Marketing?
  • 10. History • Affiliate marketing spending is expected to reach $4 billion in 2016 (Marketing Sherpa) • Some top brands are affiliate marketers: Section: What is Affiliate Marketing?
  • 11. Benefits of an Affiliate Program • Risk is almost all on the publisher/affiliate • Only pay for results • No need to be an expert marketer, the affiliate does all the “creative” marketing • Ability to gain visibility on some of the Internet’s top websites Section: What is Affiliate Marketing?
  • 12. Challenges of an Affiliate Program • Must promote program when starting • Must police affiliates to ensure they’re following your rules • Some up-front financial investment • Must communicate with affiliates • Some technical implementation required • Build up over time, not a quick fix Section: What is Affiliate Marketing?
  • 13. Types of Affiliate Programs
  • 14. Cost per Lead (CPL) You pay for leads generated, typically a fixed cost up front plus another sum if lead turns into a sale later on. Section: Types of Affiliate Programs
  • 15. Cost per Lead (CPL) Payout: • $10/lead • $700% for sale Section: Types of Affiliate Programs
  • 16. Cost per Lead (CPL) Section: Types of Affiliate Programs
  • 17. Cost per Sale (CPS) • You pay only for sales generated, typically a % of the order total. Section: Types of Affiliate Programs
  • 18. Cost per Sale (CPS) Payout: • 7% of sale Section: Types of Affiliate Programs
  • 19. Cost per Action (CPA) You only pay for a specific action taken, typically a flat amount. Section: Types of Affiliate Programs
  • 20. Cost per Action (CPA) Payout: • $1 per download Section: Types of Affiliate Programs
  • 22. The Tracking Process • Based on links • Each affiliate gets their own unique links • When a sale is made, the system can tell which affiliate referred the sale because the unique link that was used is tied back to the affiliate Section: How Does Affiliate Marketing Work?
  • 23.
  • 24. The Tracking Process • Just like if you put a unique phone number on each business card you handed out • Which business card drove a call? Just look at the unique phone number! Section: How Does Affiliate Marketing Work?
  • 25. Affiliate Systems • Once you install an affiliate system, the whole tracking and payment calculations happen automatically. Section: How Does Affiliate Marketing Work?
  • 26. Affiliate Software Choices Affiliate Network Self-Managed Software 3rd party/intermediary Easy-to-use software that between advertisers and provides all the affiliates. tracking/technology to run your own program. Affiliates Affiliates Network Advertisers Advertiser Section: How Does Affiliate Marketing Work?
  • 27. Affiliate Software Choices - Pros Affiliate Network Software  Immediate access to  Much less expensive thousands of affiliates  Much better for  They manage affiliate SEO/increasing site rankings relationships  Complete branding control  Don’t worry about individual affiliate payments yourself  Built-in communication tools  Management team provided to you (for extra cost).  Other services provided (for extra cost) Section: How Does Affiliate Marketing Work?
  • 28. Affiliate Software Choices - Cons Affiliate Network Software Expensive to start Don’t have access to Must pay fixed fees to thousands of affiliates affiliate network monthly immediately, must work For affiliates to join, they harder to promote the must be a part of the program network you choose Manage payments yourself Manage affiliate relationships & support yourself Section: How Does Affiliate Marketing Work?
  • 29. Affiliate System Choices Affiliate Network Software Section: How Does Affiliate Marketing Work?
  • 30. Starting & Running a Successful Program
  • 31. Step #1: Affiliate Network Choose an affiliate network or choose your affiliate software Section: Starting & Running a Successful Program
  • 32. Step #2: Competitive Research Must research companies like yours that have affiliate programs so yours will be competitive. Questions to answer: 1. How much do competitors offer for commissions? 2. Are commissions 1-time or recurring? 3. What kind of resources do competitors provide their affiliates? 1. Banner ads 2. Videos 3. Drafted emails 4. Custom landing pages 4. How long after a visit is generated will competitors pay for sales from that visitor? 5. What kind of advertising techniques do competitors disallow? 6. How often do affiliates get paid? Section: Starting & Running a Successful Program
  • 33. Step #2: Competitive Research Tip: Most companies who run an affiliate program have a “partners” page or “affiliate” page which outlines the answers to these questions. Section: Starting & Running a Successful Program
  • 34. Step #2: Competitive Research Example: Benchmark Email Section: Starting & Running a Successful Program
  • 35. Step #3: Affiliate Terms & Conditions • Your affiliate program Terms will dictate the rules of your program. • Keep in mind that these rules must be enforceable • These rules need to be in-line with or better than your competitors Section: Starting & Running a Successful Program
  • 36. Step #3: Affiliate Terms & Conditions What to Include: 1. What exactly constitutes a commissionable event? 2. What are your commissions? % or Fixed? 3. 1-time payment or recurring payments? 4. How many days will you attribute a sale to an affiliate? 5. How often will you pay affiliates? Do they have to reach a commission balance before payout? 6. Do you accept international sales/traffic? 7. How are they allowed to promote your program? What’s prohibited? Section: Starting & Running a Successful Program
  • 37. Step #3: Affiliate Terms & Conditions How are They Allowed to Promote Your Program? 1. Can the affiliate use your brand name? In URL, in ad text, in creative? 2. Can the affiliate bid, in PPC, on your brand name? 3. Can the affiliate use PPC, SEO, social media, email? 4. Will you accept incentivized traffic? 5. Can affiliates promote you with pop-ups? Section: Starting & Running a Successful Program
  • 38. Step #3: Affiliate Terms & Conditions Example: Brand Name PPC Bidding Section: Starting & Running a Successful Program
  • 39. Step #4: Affiliate Support Materials • Banner ads • Drafted emails they can use • Reports they can promote with your links inside • Videos • Custom landing pages just for affiliates • Data feed (for eCommerce sites) • Customer testimonials they can use Section: Starting & Running a Successful Program
  • 40. Step #5: Promote Your Program • Create a page on your website for the program • Search for relevant sites in your niche and reach out to their webmasters soliciting participation. – Complimentary services – Current partners – Review websites – Deal websites – Personal blogs • If in affiliate network, pay to send out a mass email to publishers in a specific vertical Section: Starting & Running a Successful Program
  • 41. Step #6: Management Ongoing • Typical time commitment: 1-2 hours per day. • Approve or deny publishers that apply • Answer publisher questions or issues • Accommodate individual publisher requests • Police current publishers to ensure compliance Section: Starting & Running a Successful Program
  • 42. Types of Publisher Business Models
  • 43. Coupon Websites Section: Types of Publisher Business Models
  • 44. Lead Farms Section: Types of Publisher Business Models
  • 45. Review Website Section: Types of Publisher Business Models
  • 46. Cash Back Website Section: Types of Publisher Business Models
  • 47. Virtual Currency Section: Types of Publisher Business Models
  • 48. Incentive Section: Types of Publisher Business Models
  • 49. Arbitrage Section: Types of Publisher Business Models
  • 50. Blog Section: Types of Publisher Business Models
  • 51. How to Become an Affiliate Yourself
  • 52. Step 1: What Would Help Your Customers? • Decide what types of companies you want to promote before looking for offers. • Examples: – A website design company can also promote stock photo websites or website hosting companies – A recycling center could promote green home products – Yoga instructors could promote online stores selling Yoga equipment Section: How to Become and Affiliate Yourself
  • 53. Step 2: Determine Promotion Strategy • How will you promote the other companies in a way that customers will appreciate? • Examples: – Free guide you can offer that includes links to affiliate offers – Occasionally promote them via your current email list – Place them in a “resources” or “recommended partners” section on your website Section: How to Become and Affiliate Yourself
  • 54. Step 3: Join Affiliate Network • Apply to an affiliate network (like www.cj.com) to browse offers/companies you can promote. Section: How to Become and Affiliate Yourself
  • 55. Step 4: Apply for Offers & Get Links • Browse through companies inside the affiliate network and apply to them. • Once accepted, include their provided links in your promotional materials! Section: How to Become and Affiliate Yourself
  • 57. Review 1. What is Affiliate Marketing? 2. Types of Affiliate Programs (CPS, CPA, CPL) 3. How Does it Work? 4. Starting & Running a Successful Program 5. Types of Publisher Business Models 6. How to Become an Affiliate Yourself
  • 58. Questions? Thank You Contact Information - nick@anvilmediainc.com - 503.595.6050 x233 - Twitter.com/nickherinckx - LinkedIn.com/in/nickherinckx