1. Forum’s Principles of Learning 2011

2. Today’s Presenters Simon Fowler, Senior Research and Development Associate Elizabeth Griep, Vice President, Advanced Workplace Learning, The Forum Corporation

3. Imagine

4. “Everything starts with your people.” Jeff Bezos CEO, Amazon.com from Uncommon Practice

5. Agenda Trends and best practices impacting the effectiveness of learning in today’s organizations Strategies for success Q&A

6. Poll What is the major role you play? Employment and Recruiting Benefits Learning and Development Strategic Planning Consultant Other (in chat, type in your response)

7. Poll What industry are you in? Services (e.g. financial, insurance, healthcare) Sciences (e.g. pharma, biotech) Technology Education (k-12, higher) Government Other – in chat, type your response

8. What is the most important question you would like to have answered today?

9. Increasing Value Increased value over time Noise/ Value line VALUE Reduced time to value TIME

10. Poll What is the most pressing business issue that learning needs to address in your organization? Employee Performance Employee Retention Revenue Costs Agility

11. Poll To what extent are you achieving this result? To a great extent To a very good extent To a good extent To a fair extent To a poor extent

12. Workplace learning “The learning must be contextual, a way for individuals to see theirwork in relationship to the wholeorganization.” – George Siemens, Athabasca University

13. “The learning must be contextual, a way for individuals to see theirwork in relationship to the wholeorganization.” – George Siemens, Athabasca University Workplace learning

14. Workplace learning

15. Workplace learning

16. Workplace learning

17. Connecting Learning to Strategy Business Strategy Development Priorities

19. Classroom Learning

20. Technology-Based Learning

21. Action Learning

22. Feedback and Assessments

23. Executive Coaching

24. External Education

25. Performance Management

26. Succession Planning

27. Recruitment and Hiring

28. Compensation

30. Who Owns Learning?

31. Who Owns Learning? I have an intent to learn, on my own and with others We model and encourage learning We drive and enable learning

33. Classroom Learning

34. Technology-Based Learning

35. Action Learning

36. Feedback and Assessments

37. Executive Coaching

38. External Education

39. Performance Management

40. Succession Planning

41. Recruitment and Hiring

42. Compensation

43. Knowledge ManagementEffective Actions Results Connecting Learning to Strategy

44. The Objective Increased value over time Noise/ Value line VALUE Reduced time to value TIME

45. 6 Principles of Workplace Learning Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

46. 6 Principles of Workplace Learning Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

47. 6 Principles of Workplace Learning Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

48. 6 Principles of Workplace Learning Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

49. 6 Principles of Workplace Learning Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

50. 6 Principles of Workplace Learning Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

51. Poll Which of these principles presents the greatest challenge for your organization? Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

52. Poll Which Principle is missing in your learning solutions? Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

54. Accountability

55. Results

56. Lessons

57. Future PlanningAcceleration Team Process Accelerated Application of Tools on Critical Projects Learning Teams Learning Teams Coaching On-Line Collaboration Site with: topic discussion threads, expert blogs, links to resources, connection to coaches

58. 1. Link learning to value for the individual and the organization Various topics linked to competencies Elective Elective Elective Elective Two Days Group Learning Event: Session One 360° Online Competency-BasedAssessment Accelerated Application of Tools on Critical Projects Learning Teams Learning Teams

59. 2. Connect action and reflection in a continuous cycle Sr. Leader Briefing: Generates Action and Reflection Tool Application to business issues: Action and Challenge Tool Application to business issues: Action and Challenge Coaching: Reflection, Support and Challenge

60. 3. Address learners’ attitudes and beliefs in addition to their behaviors Immersion/ Simulation Presentation Large Group Discussion Example Small Group Discussion Real Play Application Planning 34 34

61. 4. Provide learners with a balance of challenge and support Tool Application –Communication – Support Coaching

63. Accountability

64. Results

65. Lessons

66. Future Planning

67. Focus on Critical Leverage Points

68. Supported by Manager Coaching

69. Concentrated Application of ToolsAccelerated Application of Tools on Critical Projects Ongoing Line Manager Coaching and Follow-up On-Line Collaboration Site with: topic discussion threads, expert blogs, links to resources, connection to coaches

70. 6. Design and cultivate learning communities as well as learning media New Generation Leadership On-Line Collaboration Site with: topic discussion threads, expert blogs, links to resources, connection to coaches

71. 6 Principles of Workplace Learning Link learning to value for the individual and the organization Connect action and reflection in a continuous cycle Address learners’ attitudes and beliefs in addition to their behaviors Provide learners with a balance of challenge and support Create opportunities for participants to teach as well as learn Design and cultivate learning communities as well as learning media

74. Your Questions 43

75. Strategy. Accelerated. Forum mobilizes people to embrace the critical strategies of their organization and accelerate results. When you need to swiftly align your people to tackle an opportunity or tear down a roadblock, Forum is an essential business asset. www.forum.com 800.FORUM.11 Elizabeth.Griep@forum.com Simon.Fowler@forum.com