ECM plays a central role in Enterprise 2.0 by enabling collaboration and information sharing across organizational boundaries. ECM incorporates traditional capabilities like content and document management alongside newer technologies like wikis, blogs, social networking, and user-generated metadata. However, ECM must also address security and governance issues that arise from increased sharing and user-generated content in Enterprise 2.0 environments.

1. Defining the Role of ECM in Enterprise 2.0 Carl Frappaolo VP, AIIM Market Intelligence

2. WAIT

3. ? What is Enterprise 2.0

4. ? What is ECM

5. Web/html IM Meta Data Management Records Management Shared Drives E-mail Data/tags ID Extraction IRM/ERM BPM/ Workflow Authentication Content Analytics Search Portal/Web Social Network Analysis Content Management Document Management Taxonomy Collaboration Information Architecture Visualization Facets Contextual Filtering MultiMedia DAM

6. Web/html IM Meta Data Management Records Management Shared Drives E-mail Data/tags ID Extraction IRM/ERM BPM/ Workflow Authentication Content Analytics Search Portal/Web Social Network Analysis Content Management Document Management Taxonomy Collaboration Information Architecture Visualization Facets Contextual Filtering MultiMedia DAM

8. Web/html IM Meta Data Management Records Management Shared Drives E-mail Data/tags ID Extraction IRM/ERM BPM/ Workflow Authentication Content Analytics Search Portal/Web Social Network Analysis Content Management Document Management Taxonomy Collaboration Information Architecture Visualization Facets Contextual Filtering MultiMedia DAM

10. IMPORTANCE

11. Understanding

14. Is Your Content Security Strategy Driven By a Desire to Lock Down Content or to Enable Secure Collaboration? 7% 26% 49% 14% 3% Source: AIIM Content Security Market IQ, 2007

15. What Content Types Are You Targeting With Content Security? Source: AIIM Content Security Market IQ, 2007

16. Within the Last 2 Years Has Content Been Updated/Deleted by an Unauthorized Individual Either Deliberately or Accidentally? Source: AIIM Content Security Market IQ, 2007

17. Within the Last 2 Years Has Content Been Inappropriately Accessed by an Unauthorized Individual Either Deliberately or Accidentally? Source: AIIM Content Security Market IQ, 2007

18. How Well Does Your Organization Understand Content Security? Source: AIIM Content Security Market IQ, 2007

19. Who Owns The Content Security Initiative in Your Organization? Source: AIIM Content Security Market IQ, 2007

20. Do You Have a Specific Group Within Your Organization to Address Content Security? Source: AIIM Content Security Market IQ, 2007