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Forewarned Is Forearmed
Understanding The Obstacles To Raising Capital In The Middle East
Friso Buker MBA MSc
The Good News
Proportion of UHNW Households (per 100,000) ¹


        UAE         5
                                        ¹ UHNW households: more than US $100
  Singapore         5                   million in AuM

   Denmark          5

      Qatar             6
    Norway                  7

     Austria                    8

     Kuwait                     8
 Hong Kong                          9

 Switzerland                              10

Saudi Arabia                                                                   18
Proportion of Millionaire Households (%)


    Belgium     3.1%

       Israel    3.4%

      Taiwan     3.5%

United States          4.5%

        UAE             5.0%
      Kuwait                   8.5%
 Hong Kong                     8.7%

       Qatar                   8.9%
 Switzerland                      9.9%

   Singapore                               15.5%
And That’s Not All........


       Wealth as AuM
                                        Over US $500 billion
 2009 – 10: US $4.5 trillion (+8.6%)
                                       currently controlled by
 2010 – 15: US $6.7 trillion (+49%)            women


  66% of Offshore Funds                Private Wealth (GDP %)
        in Dubai
                                       Saudi Arabia 81%   Kuwait   68%
   Saudi Arabia + Turkey + Iran +
          Kuwait + Russia              Qatar       65%    UAE      63%
The “Not So
Good” News
Current GCC Household Investment Trends



        Bonds                   • Very few managed
         13%                      funds in household
                                  portfolios
                  Cash and      • Increased emphasis on
   Regional      Short Term       wealth preservation
   or Local       Deposits        rather than wealth
    Equity                        creation → more real
   Markets          56%           estate, low yield
     31%                          sovereign and
                                  corporate bonds
CONCLUSION



                 Financial crisis


             Increased risk aversion


   Extremely difficult to raise investment
         capital in the MENA region
That’s Not The
Whole Story...
 Global financial circumstances are only partly to blame
 Raising capital in the Middle East has always been difficult
 Lack of cultural awareness → ineffective capital raising strategies have
  barely changed
 Failure to adapt to - or even understand - regional business customs &
  practices continues to be a major obstacle
“It’s The Culture, Stupid”




  Culture is more often a source of
  conflict than of synergy. Cultural
  differences are a nuisance at best
         and often a disaster.
                         Prof. Geert Hofstede, Emeritus
                         Professor, Maastricht
                         University, Netherlands
Qataris unmoved by
wealth managers
Many fund managers are coming to the realization
that tapping into surging wealth in Qatar and the
rest of the Gulf region would not happen
overnight, and could require investment in
offices, branding and marketing for years or
even decades
No honey, no money: Wealth
managers learn the regional
ropes
Investment managers must go beyond facts and
learn to woo potential clients in the region
through good reputation and genuine
human connection
The Nature of
Doing Business
 in the Middle
      East
“Know Your Customer”


               High Collectivist



 High Power                         High
  Distance                         Context



                  “Polychronic”
General Cultural Determinants



 High Collectivist
 • Strong emphasis on family, tribe and country
 • Critical values include honour, face, trust and hospitality
 High Power Distance
 • Extremely bureaucratic
 • Numerous power brokers and decision-making layers
 High Context
 • Collectivism, status and the need to save face is paramount
 • Aided by complex communication “system” that are more implicit than explicit
 “Polychronic”
 • Complex management of time that is largely relationship-driven
 • Timing and diplomacy supersedes the need for urgency
Middle Eastern
Business Success
     Factors
Business Success Factors

 “Business is personal”
 • Long distance relationships rarely work
 • Building personal relationships with investor(s) is key
 • Cold calls do not work; referrals or references are a must
 • Building a beneficial relationship: 8 – 48 months

• The Spoken Word
 • Contact with potential client → excessive amount of pleasantries and small talk
 • Middle Eastern cultures place a premium on trustworthiness and “getting to
   know you”
 • Contracts are more like codified MoUs that underpin a trusting relationship.
   Focus on the relationship rather than just the contract!!
Business Success Factors



 The Decision-Makers
 • Most of the power to make decisions lies in the hands of a very select group of
   individuals
 • Delegation of power is based more on loyalty than efficiency or competence
 • The number of decision-makers will almost certainly hamper the negotiation
   process
 • Build relationships with everyone to varying degrees; from “pencil pushers” to
   the top
 • Do you really know who is making the final decision?
Market Entry
 Strategies
The “Permanent Presence” Strategy


                                    Funds (ring fenced)     $2 million +
                                    Salaries + allowances   $80K+ pm
                                    Office rent             $10K+ pm
                                    Legal fees              $10K+
                                    Duration                8 months
                                    Total                   $2.4 million +



  Licensed, regulated presence    Time, effort and money
                                   Regulatory / licensing hurdles
                                   Still no network of investors
The “Placement Agent” Strategy


                                      Retainer               Negotiable
                                      % of underlying fees   Negotiable
                                      Office rent            None
                                      Legal fees             None
                                      Duration               Variable
                                      Total                  Dependent
                                                             on success


  Low cost, local representation    Historically ineffective
                                     No indication if demand exists
                                     Chances for misrepresentation
The “Trusted Representative” Strategy


                              Yearly travel costs    $4,000
                              Hotel costs            $8,000
                              Entertainment          $10,000
                              Transportation         $2,000
                              Duration “on-site”     20 days
                              Total                  $24,000



  Active representation      Historically ineffective
                              Limited networking chances
                              Small number of funds
                              Poor investor perception
                              Not local
The “Investor Guide” Strategy


                                    Fees per quarter        $10K +
                                    Yearly travel costs     $4,000
                                    Hotel costs             $8,000
                                    Entertainment           $10,000
                                    Transportation          $2,000
                                    Duration “on-site”      20 days
                                    Total                   $64,000 +

  Relatively effective              Are the meetings worthwhile?
  Relatively good cost / benefit    Guides not licensed
  Local                             No definable track record
                                     Limited or no “follow up”
                                     High average daily cost
When You Get It
   Right...
You Get The Meeting !!



                                             How long will this take?
                           Decision


                      Third level meeting
                         3 – 6 months


                   Second level meeting(s)
                         1 – 3 months

                   First level meeting(s)
                         1 – 4 weeks
The Ideal
 Strategy
Conclusion: The Ideal Strategy



 Middle Eastern culture – even in business – is significantly different to
  Western business culture, so adapt to it
 Establish a permanent presence in your market and use it to build
  relationships
 Accept that it will take time and effort to make decent progress
 Adapt to Arab cultural norms
 Understand your client
 One success may quickly lead to others once financial and personal
  trustworthiness has been established
Thank You For
Your Attention
  ae.linkedin.com/in/frisobuker/

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Forewarned is Forearmed: Raising Investment Fund Capital in the Middle East

  • 1. Forewarned Is Forearmed Understanding The Obstacles To Raising Capital In The Middle East Friso Buker MBA MSc
  • 3. Proportion of UHNW Households (per 100,000) ¹ UAE 5 ¹ UHNW households: more than US $100 Singapore 5 million in AuM Denmark 5 Qatar 6 Norway 7 Austria 8 Kuwait 8 Hong Kong 9 Switzerland 10 Saudi Arabia 18
  • 4. Proportion of Millionaire Households (%) Belgium 3.1% Israel 3.4% Taiwan 3.5% United States 4.5% UAE 5.0% Kuwait 8.5% Hong Kong 8.7% Qatar 8.9% Switzerland 9.9% Singapore 15.5%
  • 5. And That’s Not All........ Wealth as AuM Over US $500 billion 2009 – 10: US $4.5 trillion (+8.6%) currently controlled by 2010 – 15: US $6.7 trillion (+49%) women 66% of Offshore Funds Private Wealth (GDP %) in Dubai Saudi Arabia 81% Kuwait 68% Saudi Arabia + Turkey + Iran + Kuwait + Russia Qatar 65% UAE 63%
  • 7. Current GCC Household Investment Trends Bonds • Very few managed 13% funds in household portfolios Cash and • Increased emphasis on Regional Short Term wealth preservation or Local Deposits rather than wealth Equity creation → more real Markets 56% estate, low yield 31% sovereign and corporate bonds
  • 8. CONCLUSION Financial crisis Increased risk aversion Extremely difficult to raise investment capital in the MENA region
  • 10.  Global financial circumstances are only partly to blame  Raising capital in the Middle East has always been difficult  Lack of cultural awareness → ineffective capital raising strategies have barely changed  Failure to adapt to - or even understand - regional business customs & practices continues to be a major obstacle
  • 11. “It’s The Culture, Stupid” Culture is more often a source of conflict than of synergy. Cultural differences are a nuisance at best and often a disaster. Prof. Geert Hofstede, Emeritus Professor, Maastricht University, Netherlands
  • 12. Qataris unmoved by wealth managers Many fund managers are coming to the realization that tapping into surging wealth in Qatar and the rest of the Gulf region would not happen overnight, and could require investment in offices, branding and marketing for years or even decades
  • 13. No honey, no money: Wealth managers learn the regional ropes Investment managers must go beyond facts and learn to woo potential clients in the region through good reputation and genuine human connection
  • 14. The Nature of Doing Business in the Middle East
  • 15. “Know Your Customer” High Collectivist High Power High Distance Context “Polychronic”
  • 16. General Cultural Determinants  High Collectivist • Strong emphasis on family, tribe and country • Critical values include honour, face, trust and hospitality  High Power Distance • Extremely bureaucratic • Numerous power brokers and decision-making layers  High Context • Collectivism, status and the need to save face is paramount • Aided by complex communication “system” that are more implicit than explicit  “Polychronic” • Complex management of time that is largely relationship-driven • Timing and diplomacy supersedes the need for urgency
  • 18. Business Success Factors  “Business is personal” • Long distance relationships rarely work • Building personal relationships with investor(s) is key • Cold calls do not work; referrals or references are a must • Building a beneficial relationship: 8 – 48 months • The Spoken Word • Contact with potential client → excessive amount of pleasantries and small talk • Middle Eastern cultures place a premium on trustworthiness and “getting to know you” • Contracts are more like codified MoUs that underpin a trusting relationship. Focus on the relationship rather than just the contract!!
  • 19. Business Success Factors  The Decision-Makers • Most of the power to make decisions lies in the hands of a very select group of individuals • Delegation of power is based more on loyalty than efficiency or competence • The number of decision-makers will almost certainly hamper the negotiation process • Build relationships with everyone to varying degrees; from “pencil pushers” to the top • Do you really know who is making the final decision?
  • 21. The “Permanent Presence” Strategy Funds (ring fenced) $2 million + Salaries + allowances $80K+ pm Office rent $10K+ pm Legal fees $10K+ Duration 8 months Total $2.4 million +  Licensed, regulated presence  Time, effort and money  Regulatory / licensing hurdles  Still no network of investors
  • 22. The “Placement Agent” Strategy Retainer Negotiable % of underlying fees Negotiable Office rent None Legal fees None Duration Variable Total Dependent on success  Low cost, local representation  Historically ineffective  No indication if demand exists  Chances for misrepresentation
  • 23. The “Trusted Representative” Strategy Yearly travel costs $4,000 Hotel costs $8,000 Entertainment $10,000 Transportation $2,000 Duration “on-site” 20 days Total $24,000  Active representation  Historically ineffective  Limited networking chances  Small number of funds  Poor investor perception  Not local
  • 24. The “Investor Guide” Strategy Fees per quarter $10K + Yearly travel costs $4,000 Hotel costs $8,000 Entertainment $10,000 Transportation $2,000 Duration “on-site” 20 days Total $64,000 +  Relatively effective  Are the meetings worthwhile?  Relatively good cost / benefit  Guides not licensed  Local  No definable track record  Limited or no “follow up”  High average daily cost
  • 25. When You Get It Right...
  • 26. You Get The Meeting !! How long will this take? Decision Third level meeting 3 – 6 months Second level meeting(s) 1 – 3 months First level meeting(s) 1 – 4 weeks
  • 28. Conclusion: The Ideal Strategy  Middle Eastern culture – even in business – is significantly different to Western business culture, so adapt to it  Establish a permanent presence in your market and use it to build relationships  Accept that it will take time and effort to make decent progress  Adapt to Arab cultural norms  Understand your client  One success may quickly lead to others once financial and personal trustworthiness has been established
  • 29. Thank You For Your Attention ae.linkedin.com/in/frisobuker/