A quick presentation on the pitfalls and problems of raising investment fund capital in the Middle East, as well as the pros & cons of the various strategies used when attempting to penetrate this historically difficult - yet highly lucrative - market.
3. Proportion of UHNW Households (per 100,000) ¹
UAE 5
¹ UHNW households: more than US $100
Singapore 5 million in AuM
Denmark 5
Qatar 6
Norway 7
Austria 8
Kuwait 8
Hong Kong 9
Switzerland 10
Saudi Arabia 18
4. Proportion of Millionaire Households (%)
Belgium 3.1%
Israel 3.4%
Taiwan 3.5%
United States 4.5%
UAE 5.0%
Kuwait 8.5%
Hong Kong 8.7%
Qatar 8.9%
Switzerland 9.9%
Singapore 15.5%
5. And That’s Not All........
Wealth as AuM
Over US $500 billion
2009 – 10: US $4.5 trillion (+8.6%)
currently controlled by
2010 – 15: US $6.7 trillion (+49%) women
66% of Offshore Funds Private Wealth (GDP %)
in Dubai
Saudi Arabia 81% Kuwait 68%
Saudi Arabia + Turkey + Iran +
Kuwait + Russia Qatar 65% UAE 63%
7. Current GCC Household Investment Trends
Bonds • Very few managed
13% funds in household
portfolios
Cash and • Increased emphasis on
Regional Short Term wealth preservation
or Local Deposits rather than wealth
Equity creation → more real
Markets 56% estate, low yield
31% sovereign and
corporate bonds
8. CONCLUSION
Financial crisis
Increased risk aversion
Extremely difficult to raise investment
capital in the MENA region
10. Global financial circumstances are only partly to blame
Raising capital in the Middle East has always been difficult
Lack of cultural awareness → ineffective capital raising strategies have
barely changed
Failure to adapt to - or even understand - regional business customs &
practices continues to be a major obstacle
11. “It’s The Culture, Stupid”
Culture is more often a source of
conflict than of synergy. Cultural
differences are a nuisance at best
and often a disaster.
Prof. Geert Hofstede, Emeritus
Professor, Maastricht
University, Netherlands
12. Qataris unmoved by
wealth managers
Many fund managers are coming to the realization
that tapping into surging wealth in Qatar and the
rest of the Gulf region would not happen
overnight, and could require investment in
offices, branding and marketing for years or
even decades
13. No honey, no money: Wealth
managers learn the regional
ropes
Investment managers must go beyond facts and
learn to woo potential clients in the region
through good reputation and genuine
human connection
15. “Know Your Customer”
High Collectivist
High Power High
Distance Context
“Polychronic”
16. General Cultural Determinants
High Collectivist
• Strong emphasis on family, tribe and country
• Critical values include honour, face, trust and hospitality
High Power Distance
• Extremely bureaucratic
• Numerous power brokers and decision-making layers
High Context
• Collectivism, status and the need to save face is paramount
• Aided by complex communication “system” that are more implicit than explicit
“Polychronic”
• Complex management of time that is largely relationship-driven
• Timing and diplomacy supersedes the need for urgency
18. Business Success Factors
“Business is personal”
• Long distance relationships rarely work
• Building personal relationships with investor(s) is key
• Cold calls do not work; referrals or references are a must
• Building a beneficial relationship: 8 – 48 months
• The Spoken Word
• Contact with potential client → excessive amount of pleasantries and small talk
• Middle Eastern cultures place a premium on trustworthiness and “getting to
know you”
• Contracts are more like codified MoUs that underpin a trusting relationship.
Focus on the relationship rather than just the contract!!
19. Business Success Factors
The Decision-Makers
• Most of the power to make decisions lies in the hands of a very select group of
individuals
• Delegation of power is based more on loyalty than efficiency or competence
• The number of decision-makers will almost certainly hamper the negotiation
process
• Build relationships with everyone to varying degrees; from “pencil pushers” to
the top
• Do you really know who is making the final decision?
21. The “Permanent Presence” Strategy
Funds (ring fenced) $2 million +
Salaries + allowances $80K+ pm
Office rent $10K+ pm
Legal fees $10K+
Duration 8 months
Total $2.4 million +
Licensed, regulated presence Time, effort and money
Regulatory / licensing hurdles
Still no network of investors
22. The “Placement Agent” Strategy
Retainer Negotiable
% of underlying fees Negotiable
Office rent None
Legal fees None
Duration Variable
Total Dependent
on success
Low cost, local representation Historically ineffective
No indication if demand exists
Chances for misrepresentation
23. The “Trusted Representative” Strategy
Yearly travel costs $4,000
Hotel costs $8,000
Entertainment $10,000
Transportation $2,000
Duration “on-site” 20 days
Total $24,000
Active representation Historically ineffective
Limited networking chances
Small number of funds
Poor investor perception
Not local
24. The “Investor Guide” Strategy
Fees per quarter $10K +
Yearly travel costs $4,000
Hotel costs $8,000
Entertainment $10,000
Transportation $2,000
Duration “on-site” 20 days
Total $64,000 +
Relatively effective Are the meetings worthwhile?
Relatively good cost / benefit Guides not licensed
Local No definable track record
Limited or no “follow up”
High average daily cost
26. You Get The Meeting !!
How long will this take?
Decision
Third level meeting
3 – 6 months
Second level meeting(s)
1 – 3 months
First level meeting(s)
1 – 4 weeks
28. Conclusion: The Ideal Strategy
Middle Eastern culture – even in business – is significantly different to
Western business culture, so adapt to it
Establish a permanent presence in your market and use it to build
relationships
Accept that it will take time and effort to make decent progress
Adapt to Arab cultural norms
Understand your client
One success may quickly lead to others once financial and personal
trustworthiness has been established