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IT’S TIME TO
YOUR MARKETING
TRANSFORM
Webinar: 5
Steps to
Creating
Insanely
Accurate Buyer
Personas
Source: Corporate Executive Board
NO
LONGER
ENOUGH
Shaping
your buyer’s
vision at the
of the sales
process is SALES
FUNNEL
VERY
BEGINNING
Critical
HOW?
TARGET
BUYER
PERSONA.
Persona Name
What’s wrong with this template?
Industry / size
Geography
Age, gender
Education
Goals
Challenges
Reads
Attends
Buyer’s Journey
Discover Learn Evaluate Purchase
Photo
Sales
persuades
one buyer
at a time.
Marketing
persuades
markets full
of buyers.
What makes this
problem become an
urgent priority for this
buyer?
What are this
buyer‘s
expectations
for success?
What barriers
prevent this buyer
from choosing you?
What process
makes it easy for
this buyer
to choose you?
What criteria this
buyer uses to
compare options?
Five Rings of Insight™
Buyer Personas Need to Focus on Buying Decisions!
Photo
The Priority That’s Triggering My Need for This Solution:
This Initiative Will Be a Success If:
What is Preventing Me From Making This Decision:
What I’m Evaluating About Each of the Solutions I’m Considering:
My Role in the Buying Process for This Solution:
Persona Name
My Top Priorities Overall
Insights require probing questions
first
Ask for the Buyers’ story
Take me back to the day
when you first started looking
for a ________ solution.
What happened?
“
“
Similar insights? One persona
CIO/VP of IT in all industries
CMO/Director of Marketing in
Healthcare
CMO or Director of Marketing in
Finance
Buyer experts (aka…marketers) know …
WHAT
WHO
WHERE
WHEN
HOW
WHY
Buyer
Expert
To include in messaging & marketing
content
Sales people & lead generation campaigns
should target
To prioritize marketing investments
Buyers will respond to sales people &
campaigns
To focus on marketing efforts that impact
buyer’s choices
Your strategy has the highest potential to
achieve your goals
Prepared by FullQuota on behalf of Microsoft
meaningful
relevant
Prepared by FullQuota on behalf of Microsoft
TODAY!
You can do-it-yourself
FREE PERSONA DEVELOPMENT TOOLKIT
Includes:
Or let us help you!
PERSONA DEVELOPMENT
WORKSHOP
#getmybuyerpersona
FullQuota.com/GetMyBuyerPersona
Reserve your spot today! Availability is limited.
.com
ARE YOU READY TO
YOUR MARKETING?
TRANSFORM
CONTACT US TODAY AT

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Creating 5 Steps to Creating Insanely Accurate Buyer Personas

  • 1. IT’S TIME TO YOUR MARKETING TRANSFORM Webinar: 5 Steps to Creating Insanely Accurate Buyer Personas
  • 2.
  • 5. Shaping your buyer’s vision at the of the sales process is SALES FUNNEL VERY BEGINNING Critical
  • 8. Persona Name What’s wrong with this template? Industry / size Geography Age, gender Education Goals Challenges Reads Attends Buyer’s Journey Discover Learn Evaluate Purchase Photo
  • 11.
  • 12. What makes this problem become an urgent priority for this buyer? What are this buyer‘s expectations for success? What barriers prevent this buyer from choosing you? What process makes it easy for this buyer to choose you? What criteria this buyer uses to compare options? Five Rings of Insight™
  • 13. Buyer Personas Need to Focus on Buying Decisions! Photo The Priority That’s Triggering My Need for This Solution: This Initiative Will Be a Success If: What is Preventing Me From Making This Decision: What I’m Evaluating About Each of the Solutions I’m Considering: My Role in the Buying Process for This Solution: Persona Name My Top Priorities Overall
  • 14. Insights require probing questions first
  • 15. Ask for the Buyers’ story Take me back to the day when you first started looking for a ________ solution. What happened? “ “
  • 16. Similar insights? One persona CIO/VP of IT in all industries CMO/Director of Marketing in Healthcare CMO or Director of Marketing in Finance
  • 17. Buyer experts (aka…marketers) know … WHAT WHO WHERE WHEN HOW WHY Buyer Expert To include in messaging & marketing content Sales people & lead generation campaigns should target To prioritize marketing investments Buyers will respond to sales people & campaigns To focus on marketing efforts that impact buyer’s choices Your strategy has the highest potential to achieve your goals
  • 18. Prepared by FullQuota on behalf of Microsoft meaningful relevant
  • 19.
  • 20. Prepared by FullQuota on behalf of Microsoft
  • 22. You can do-it-yourself FREE PERSONA DEVELOPMENT TOOLKIT Includes:
  • 23. Or let us help you! PERSONA DEVELOPMENT WORKSHOP #getmybuyerpersona FullQuota.com/GetMyBuyerPersona Reserve your spot today! Availability is limited.
  • 24. .com ARE YOU READY TO YOUR MARKETING? TRANSFORM CONTACT US TODAY AT

Notes de l'éditeur

  1. Adele Revella - President, Buyer Persona Institute, Inc. Marketing keynote speaker, workshop leader, author, The Buyer Persona Manifesto
  2. Image source - Purchased from iStockphoto (http://www.istockphoto.com/license) Istock Photo -File #: 18596624
  3. At the end of the day, shaping your buyers vision begins and ends with you identifying your target buyer and target buyer persona. The foundation of great marketing and sales is understanding who this person is and what makes them tick. So, Adele there is ton of advice out there about how to identify and develop buyer personas. In our experience a most of it isn’t very useful. Why is that? What needs to be different?
  4. That’s very interesting!
  5. Source Marketing Sherpa, 2011 B2B Marketing Advanced PraticesImages: purchased from istockphoto.com
  6. Source Marketing Sherpa, 2011 B2B Marketing Advanced PraticesImages: purchased from istockphoto.com
  7. That’s very interesting! So, what steps should our audience take to start developing “real”, insightful buyer personas?
  8. I met with a potential customer of our the other day and they told me they had over 20 buyers personas and they wanted to understand what it was going to take to develop content for each of their personas! Adele, this s what you do. Do me favor. Settle this debate. How many persona’s do marketers really need to develop?
  9. Ok. Let’s say we’ve got three buyer personas, how does that help to marketers on this call?
  10. Image: purchased from istockphoto.com http://www.istockphoto.com/stock-photo-12078901-nerd-in-retro-vest.phpYour target buyers have interests, problems, questions. Now that you know then. Speak to them. Be transparent. Hide nothing. Share insights. Create research. Answer questions before they ask. Tell amazing stories they can relate to. Make them laugh. Establish trust
  11. Image: photo courtesy wallygrom http://www.flickr.com/photos/33037982@N04/6178912266/sizes/o/in/photostream/
  12. Image: courtesy miniOnion http://www.flickr.com/photos/minionion/5927628227/sizes/l/in/photostream/
  13. Thank you all for spending the time. And if you have any additional questions, of course, you can email me at reed.overfelt@fullquota.com or go to FullQuota.com.