A quick look at people issues, when leading organizational change. The basics can be overlooked in complex situations. Prepared as part of the ILM Level 7 Strategic Leadership course.
Know Your Place: Role of the external change agent (1)
Leading People through Change
1. Leading People Through Change
Presentation by:
Ms. Funmi Ade
Ms. Funmi Ade- Leadership (acknowledge
1
reference & copy of various sources)
2. Change Unsatisfactory Present – Excellent Satisfaction (Alternative)
Need for things to be different.
The desire for a better future state
•Organizational Implications
•Magnitude of Change
•Project management capacity of organisation
Imperatives: Type of Organizational Culture
Task Culture
Role Culture
Person Culture
Power Culture
Ms. Funmi Ade- Leadership (acknowledge
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reference to various sources)
3. Types of Change
Incremental Evolution Adaptation
Big Bang Revolution Reconstruction
Transformation Realignment =
End Result
Ms. Funmi Ade- Leadership (acknowledge
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reference to various sources)
4. 7 S Model of Change
Style
Strategy Skills
Shared
values
Staff Systems
Structure
Ms. Funmi Ade- Leadership (acknowledge
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reference to various sources)
5. People – the key to success- Internal
Ms. Funmi Ade- Leadership (acknowledge
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reference to various sources)
6. People- Stakeholders - External
Stakeholders- Determine Concern Impact Confidence
Individuals Issues High Major Very confident
Organisations Some Fairly
Technical Medium
Groups- Minor Not at all
Process Low
People Indifferent None
Consumers, suppl
iers, interest Environment
groups
Important:
Stakeholder external & internal not
mutually exclusive
Ms. Funmi Ade- Leadership (acknowledge
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reference to various sources)
7. Influencing People
Minimising
Resistance
Engaging and
Maximising Motivation
ANTI PRO
CHANGE CHANGE
FORCE TRADE PERSUADE INVOLVE COMMUNICATE
Ms. Funmi Ade- Leadership (acknowledge
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reference to various sources)
8. People Considerations
• Capacity – do people have the skills, knowledge, ability to change?
• Psychology –
are people emotionally ready to change?
Letting go of the past
Ready for the future
• Failing to manage the psychological process causes resistance to change;
awareness of negatives should be factored in
Ms. Funmi Ade- Leadership (acknowledge
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reference to various sources)
10. The Change Agent- (some) Styles of Leadership
1. Visionary Leadership – Leader sets direction by creating a vision that engages
people. People share the dream. Conclusion from the study authors: this best
practice leadership style is probably the overall most effective style, especially the
higher in the organization one progresses.
2. Democratic – Inclusion and participation show that each member is valued by this
leader. This is particularly effective when the leader is genuinely looking for ideas
or seeking to secure buy-in for a potential change. At some point, however, if
consensus cannot be reached the leader must make the decision and move ahead.
6. Commanding – Leader provides clear direction and makes all decisions. It can be
useful temporarily in a crisis, to jump-start a new initiative, or with a problem
employee, but use of the commanding style should be very limited.
3. Commanding – Leader provides clear direction and makes all decisions. It can be
useful temporarily in a crisis, to jump-start a new initiative, or with a problem
employee, but use of the commanding style should be very limited.
Ms. Funmi Ade- Leadership (acknowledge
10
reference to various sources)
11. Inspire a Shared Vision
The Kouzes and Posner Five Practices of Exemplary Leadership
1 of the set of attributes practice- rate yourself and develop leadership PDP
No ATTRIBUTES Score
1 Be clear about the strengths of the past.
2 Be aware of the values and motivations of those with whom you work.
3 Construct a vision statement, and have others add their feedback.
4 Keep your eye on the big picture, and keep heading on that path.
5 Speak positively.
6 Listen first and often.
Ms. Funmi Ade- Leadership (acknowledge
11
reference to various sources)
12. www.topformti.com
We deliver the ILM Strategic Leadership…….
Inspirational transformations at senior level
Ms. Funmi Ade- Leadership (acknowledge
12
reference to various sources)