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Blas%ng	
  Off	
  To	
  Faster	
  	
  
Business	
  Growth	
  
	
  
	
  How	
  Rocket	
  Fizz	
  Speeds	
  Store	
  Openings	
  And	
  Boosts	
  
Opera8ng	
  Efficiencies	
  With	
  Updated	
  POS	
  
Webinar	
  Sponsored	
  by	
  
#POSSpeed	
  
#POSSpeed	
  
Welcome	
  Webinar	
  ADendees	
  
#POSSpeed	
  
Follow	
  This	
  Webinar	
  On	
  TwiDer	
  
#POSSpeed
Retail	
  TouchPoints:	
   @RTouchPoints	
  
Lightspeed	
  POS:	
   @Lightspeed	
  POS	
  
Rocket	
  Fizz:	
   @RocketFizz	
  
#POSSpeed	
  
About	
  Retail	
  TouchPoints	
  
ü  Launched in 2007
ü  Over 30,000 subscribers
ü  To provide executives with relevant,
insightful content across a variety of
digital medium
Free subscription to our weekly newsletter:
WWW.RETAILTOUCHPOINTS.COM/SIGNUP
#POSSpeed	
  
Panelists	
  
Debbie Hauss
Editor-in-Chief
Retail TouchPoints
MODERATOR
Rich Shane
CEO
Rocket Fizz
Brad Malmberg
Director of Sales
Engineering & Training
Lightspeed POS
Blasting Off to Faster
Business Growth
 
Brad Malmberg
Director of Sales Engineering
Lightspeed POS
Rich Shane
CEO
Rocket Fizz
Debbie Hauss
Editor-in-Chief
Retail TouchPoints
What we will cover today
•  Scaling for growth
•  Managing a high volume
supply chain
•  How technology solutions
can help
ROCKET FIZZ !
OVERVIEW!
Problems Uncovered
•  Store openings were not efficient
•  Limited visibility into sell-through data
•  Old-school cash registers a headache
•  Hard to search for and find specific inventories
•  Re-ordering based on intuition and eyeballing
STORE OPENING
EFFICIENCY!
Store Opening Efficiency
PROBLEM: 25 pallets arrive at once!
•  Temperature sensitive products
•  Blocking the sidewalk & access to other stores
•  Team waiting for instruction
•  Owner anxious to make the cash flow
•  Paper-based invoicing & pricing system ...BAD
SELL-THROUGH DATA
VISIBILITY!
Sell-through Data Efficiency
PROBLEM: 1,000s of SKUs, but which are the best
sellers?
•  Inventory = cash “invested” into business
•  When to invest?
•  Into what?
•  Products on shelves = Sales opportunities
•  Right products on shelves = Sales
CASH REGISTER
HEADACHES!
Cash Register Headaches
PROBLEM: “Register tape is in the mail”
•  Calculate % of sales revenue
•  Teaching owners to become merchants
•  Line busting
•  Store roll-up across multiple registers
•  Cash register reports vs. POS reports
SEARCHING AND FINDING
SPECIFIC ITEMS!
Searching & Finding Specific Items
PROBLEM: “Do you carry…” “Can you get…”
•  30+ suppliers
•  1,000s of products
•  What hot’s now?
•  “I’m having a party, can you help me?”
INVENTORY
MANAGEMENT!
Inventory Management
PROBLEM: What do I need to reorder?
•  20,000+ SKUs in the universe
•  3,000 to 4,000 SKUs in each store
•  Visual inspection vs. Auto reorder
•  Guesses vs. Sales trends
Additional Resources
Independent Retailers
Guide to Buying Inventory
POS Buyer’s
Guide
The Psychology of Price
*Recorded Webinar featuring
RMSA*
www.lightspeedPOS.com/resources! www.rmsa.com!
Or get in touch with us directly!
12 Retail KPIs You Need to
Know
#POSSpeed	
  
Q	
  &	
  A	
  //	
  Panelists	
  
Debbie Hauss
Editor-in-Chief
Retail TouchPoints
MODERATOR
Rich Shane
CEO
Rocket Fizz
Brad Malmberg
Director of Sales
Engineering & Training
Lightspeed POS
Thank	
  You	
  For	
  Joining	
  Us!	
  
View	
  this	
  presenta8on	
  on-­‐demand	
  at:	
  h@p://rtou.ch/posspeed	
  
Rethinking  Retail.  Reimagining  The  Customer  Experience.    
retailinnova%onconference.com	
  
June	
  16-­‐17	
  	
  //	
  	
  NYC	
  
FEATURING:

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Blasting Off To Faster Business Growth

  • 1. Blas%ng  Off  To  Faster     Business  Growth      How  Rocket  Fizz  Speeds  Store  Openings  And  Boosts   Opera8ng  Efficiencies  With  Updated  POS   Webinar  Sponsored  by   #POSSpeed  
  • 3. #POSSpeed   Follow  This  Webinar  On  TwiDer   #POSSpeed Retail  TouchPoints:   @RTouchPoints   Lightspeed  POS:   @Lightspeed  POS   Rocket  Fizz:   @RocketFizz  
  • 4. #POSSpeed   About  Retail  TouchPoints   ü  Launched in 2007 ü  Over 30,000 subscribers ü  To provide executives with relevant, insightful content across a variety of digital medium Free subscription to our weekly newsletter: WWW.RETAILTOUCHPOINTS.COM/SIGNUP
  • 5. #POSSpeed   Panelists   Debbie Hauss Editor-in-Chief Retail TouchPoints MODERATOR Rich Shane CEO Rocket Fizz Brad Malmberg Director of Sales Engineering & Training Lightspeed POS
  • 6. Blasting Off to Faster Business Growth   Brad Malmberg Director of Sales Engineering Lightspeed POS Rich Shane CEO Rocket Fizz Debbie Hauss Editor-in-Chief Retail TouchPoints
  • 7. What we will cover today •  Scaling for growth •  Managing a high volume supply chain •  How technology solutions can help
  • 9.
  • 10.
  • 11.
  • 12. Problems Uncovered •  Store openings were not efficient •  Limited visibility into sell-through data •  Old-school cash registers a headache •  Hard to search for and find specific inventories •  Re-ordering based on intuition and eyeballing
  • 14. Store Opening Efficiency PROBLEM: 25 pallets arrive at once! •  Temperature sensitive products •  Blocking the sidewalk & access to other stores •  Team waiting for instruction •  Owner anxious to make the cash flow •  Paper-based invoicing & pricing system ...BAD
  • 16. Sell-through Data Efficiency PROBLEM: 1,000s of SKUs, but which are the best sellers? •  Inventory = cash “invested” into business •  When to invest? •  Into what? •  Products on shelves = Sales opportunities •  Right products on shelves = Sales
  • 18. Cash Register Headaches PROBLEM: “Register tape is in the mail” •  Calculate % of sales revenue •  Teaching owners to become merchants •  Line busting •  Store roll-up across multiple registers •  Cash register reports vs. POS reports
  • 19.
  • 21. Searching & Finding Specific Items PROBLEM: “Do you carry…” “Can you get…” •  30+ suppliers •  1,000s of products •  What hot’s now? •  “I’m having a party, can you help me?”
  • 23. Inventory Management PROBLEM: What do I need to reorder? •  20,000+ SKUs in the universe •  3,000 to 4,000 SKUs in each store •  Visual inspection vs. Auto reorder •  Guesses vs. Sales trends
  • 24. Additional Resources Independent Retailers Guide to Buying Inventory POS Buyer’s Guide The Psychology of Price *Recorded Webinar featuring RMSA* www.lightspeedPOS.com/resources! www.rmsa.com! Or get in touch with us directly! 12 Retail KPIs You Need to Know
  • 25. #POSSpeed   Q  &  A  //  Panelists   Debbie Hauss Editor-in-Chief Retail TouchPoints MODERATOR Rich Shane CEO Rocket Fizz Brad Malmberg Director of Sales Engineering & Training Lightspeed POS
  • 26. Thank  You  For  Joining  Us!   View  this  presenta8on  on-­‐demand  at:  h@p://rtou.ch/posspeed  
  • 27. Rethinking  Retail.  Reimagining  The  Customer  Experience.     retailinnova%onconference.com   June  16-­‐17    //    NYC   FEATURING: