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Session sponsored by!
#LLCseries	
  
Improving Lead
Quality with Analytics
Across the Lifecycle!
#LLCseries	
  
Questions / ON24 Logistics !
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Demand	
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Marketo:	
   @Demandbase	
  
Shari	
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   @shariajohnston	
  
Tom	
  Kahana:	
   @TomKahana	
  
#LLCseries	
  
Lead LifeCycle Series Prize Box!
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#LLCseries	
  
About Demand Gen Report!
@DG_Report
http://linkd.in/DG_Specialists
•  Launched	
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lead	
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#LLCseries	
  
Panelists!
MODERATOR:	
  
Andrew	
  Gaffney	
  
Editor,	
  Demand	
  Gen	
  Report	
  
Shari	
  Johnston,	
  
Sr.	
  Director	
  of	
  Integrated	
  MarkeTng,	
  
Demandbase	
  
	
  
Tom	
  Kahana,	
  	
  
Sr.	
  Director	
  of	
  MarkeTng	
  
OperaTons,	
  
Limelight	
  Networks	
  
	
  
Improving Lead Quality with
Analytics Across the
Lifecycle
“Knowing who you are marketing to,
makes it a whole lot more effective
throughout your lead lifecycle”
Limelight and Demandbase
Digital Is Dirty
Which Mop?
How We Got Here
The Year 2000
The Year 2014
Smooth Sailing?
Not Smooth Sailing
Trivia Time!
?
Righting the Ship
Those Mops Again...
Baseline? Flatline.
An Imperfect Storm
The Spaghetti Toss
Building an Ark
Data to the Rescue
• Identify visitors with
company info
• Gather insights for
segmenting
• Build target account
marketing programs
• Measure results
How Does That Help Us?
• Had better segmentation data for marketing
programs
• Sent the right leads to sales
• Sales reps started to trust the data
• Sales closed more deals
Results
•  30% improved form conversion
•  101% pipeline contribution increase
for webinars
•  20% direct contribution to pipeline
•  100% of new video sales resulted
from sales and marketing alignment
What’s Next?
Automated
Nurture
Programs
What’s Next?
Website
Personalization
Flying High
Summing It Up
To Right Your Ship:
1.  Know who you’re marketing to
2.  Invest in technology
3.  Have data at your finger tips
4.  Leverage and distribute your insight
Thank You!
www.limelight.com | tkahana@llnw.com | @tomkahana
#LLCseries	
  
Q&A // Panelist!
MODERATOR:	
  
Andrew	
  Gaffney	
  
Editor,	
  Demand	
  Gen	
  Report	
  
Shari	
  Johnston,	
  
Sr.	
  Director	
  of	
  Integrated	
  MarkeTng,	
  
Demandbase	
  
	
  
Tom	
  Kahana,	
  	
  
Sr.	
  Director	
  of	
  MarkeTng	
  
OperaTons,	
  
Limelight	
  Networks	
  
	
  
#LLCseries	
  
Lead LifeCycle Series Prize Box!
Register,	
  a>end	
  and	
  tweet	
  the	
  Lead	
  LifeCycle	
  Series	
  sessions	
  
using	
  the	
  #LLCseries	
  hashtag	
  to	
  be	
  entered	
  into	
  the	
  Prize	
  Box	
  
giveaway!	
  The	
  more	
  sessions	
  you	
  a>end	
  and	
  tweet,	
  the	
  higher	
  
the	
  chance	
  at	
  winning	
  one	
  of	
  these	
  awesome	
  prizes!	
  	
  
See	
  the	
  full	
  contest	
  details	
  and	
  rules	
  at:	
  
h>p://www3.demandgenreport.com/lls14/contest-­‐rules.html	
  
#LLCseries	
  
Thanks for attending this session!!
Make	
  sure	
  to	
  a>end	
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  next	
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Improving Lead Quality With Analytics Across The Lifecycle

  • 1. Session sponsored by! #LLCseries   Improving Lead Quality with Analytics Across the Lifecycle!
  • 2. #LLCseries   Questions / ON24 Logistics ! •  Download  this  white  paper.   •  View  our  podcast.   •  Take  our  assessment   •  …  
  • 3. #LLCseries   Follow  this  webinar  on  Twi>er   #LLCseries     Demand  Gen  Report:   @DG_Report   Marketo:   @Demandbase   Shari  Johnston:   @shariajohnston   Tom  Kahana:   @TomKahana  
  • 4. #LLCseries   Lead LifeCycle Series Prize Box! Register,  a>end  and  tweet  the  Lead  LifeCycle  Series  sessions   using  the  #LLCseries  hashtag  to  be  entered  into  the  Prize  Box   giveaway!  The  more  sessions  you  a>end  and  tweet,  the  higher   the  chance  at  winning  one  of  these  awesome  prizes!     See  the  full  contest  details  and  rules  at:   h>p://www3.demandgenreport.com/lls14/contest-­‐rules.html  
  • 5. #LLCseries   About Demand Gen Report! @DG_Report http://linkd.in/DG_Specialists •  Launched  in  2007  to  track  best  pracTces  in   lead  generaTon   •  Newsle>er  has  grown  to  more  than  28,000   readers   •  We  also  offer  a  menu  of  research  and  best   pracTces  reports     •  New  audio/video  podcasts  at   DemandGenReport.com  
  • 6. #LLCseries   Panelists! MODERATOR:   Andrew  Gaffney   Editor,  Demand  Gen  Report   Shari  Johnston,   Sr.  Director  of  Integrated  MarkeTng,   Demandbase     Tom  Kahana,     Sr.  Director  of  MarkeTng   OperaTons,   Limelight  Networks    
  • 7. Improving Lead Quality with Analytics Across the Lifecycle
  • 8. “Knowing who you are marketing to, makes it a whole lot more effective throughout your lead lifecycle”
  • 12. How We Got Here
  • 24. Data to the Rescue • Identify visitors with company info • Gather insights for segmenting • Build target account marketing programs • Measure results
  • 25. How Does That Help Us? • Had better segmentation data for marketing programs • Sent the right leads to sales • Sales reps started to trust the data • Sales closed more deals
  • 26. Results •  30% improved form conversion •  101% pipeline contribution increase for webinars •  20% direct contribution to pipeline •  100% of new video sales resulted from sales and marketing alignment
  • 30. Summing It Up To Right Your Ship: 1.  Know who you’re marketing to 2.  Invest in technology 3.  Have data at your finger tips 4.  Leverage and distribute your insight
  • 31. Thank You! www.limelight.com | tkahana@llnw.com | @tomkahana
  • 32. #LLCseries   Q&A // Panelist! MODERATOR:   Andrew  Gaffney   Editor,  Demand  Gen  Report   Shari  Johnston,   Sr.  Director  of  Integrated  MarkeTng,   Demandbase     Tom  Kahana,     Sr.  Director  of  MarkeTng   OperaTons,   Limelight  Networks    
  • 33. #LLCseries   Lead LifeCycle Series Prize Box! Register,  a>end  and  tweet  the  Lead  LifeCycle  Series  sessions   using  the  #LLCseries  hashtag  to  be  entered  into  the  Prize  Box   giveaway!  The  more  sessions  you  a>end  and  tweet,  the  higher   the  chance  at  winning  one  of  these  awesome  prizes!     See  the  full  contest  details  and  rules  at:   h>p://www3.demandgenreport.com/lls14/contest-­‐rules.html  
  • 34. #LLCseries   Thanks for attending this session!! Make  sure  to  a>end  the  next  session  in  the  Lead  LifeCycle  Series:   h>p://dg-­‐r.co/lls14