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The	
  Future	
  of	
  	
  
Content	
  Marke0ng:	
  	
  
	
  How	
  to	
  Rise	
  (and	
  stay!)	
  Above	
  the	
  Noise	
  
#ContentSuccess	
  	
  
#ContentSuccess	
  	
  
Welcome	
  Webinar	
  A?endees	
  
Type	
  ques0on	
  here	
  
#ContentSuccess	
  	
  
Follow	
  this	
  webinar	
  on	
  Twi?er	
  
#ContentSuccess	
  
Demand	
  Gen	
  Report:	
   @DG_Report	
  
Marketo:	
   @Marketo	
  
Maggie	
  Jones:	
   @maggiejonezzz	
  
Michael	
  Gerard:	
   @michaelgerard	
  
#ContentSuccess	
  	
  
About	
  Demand	
  Gen	
  Report	
  
@DG_Report
http://linkd.in/DG_Specialists
•  Launched	
  in	
  2007	
  to	
  track	
  best	
  pracNces	
  in	
  
lead	
  generaNon	
  
•  Newsle?er	
  has	
  grown	
  to	
  more	
  than	
  26,000	
  
readers	
  
•  We	
  also	
  offer	
  a	
  menu	
  of	
  research	
  and	
  best	
  
pracNces	
  reports	
  	
  
•  New	
  audio/video	
  podcasts	
  at	
  
DemandGenReport.com	
  
#ContentSuccess	
  	
  
The	
  Changing	
  Role	
  of	
  Content	
  
•  70%	
  of	
  execuNves	
  said	
  they	
  rely	
  more	
  
on	
  content	
  than	
  they	
  did	
  a	
  year	
  ago	
  
when	
  research	
  
•  The	
  majority	
  of	
  respondents	
  have	
  used	
  
5	
  different	
  content	
  types	
  when	
  
researching	
  
•  90%	
  of	
  execuNves	
  feel	
  overwhelmed	
  
by	
  the	
  amount	
  of	
  content	
  available	
  
•  65%	
  said	
  they	
  would	
  like	
  to	
  see	
  
vendors	
  stop	
  overloading	
  content	
  
with	
  text-­‐heavy	
  pages	
  	
  
#ContentSuccess	
  	
  
Panelists	
  
MODERATOR:	
  
Andrew	
  Gaffney	
  
Editor,	
  Demand	
  Gen	
  Report	
  
Maggie	
  Jones,	
  
Content	
  MarkeNng	
  Specialist,	
  
Marketo	
  
	
  
Michael	
  Gerard,	
  	
  
CMO,	
  
Curata	
  
	
  
The Future of Content
Marketing:
How to Rise(and Stay!)
Above the Noise
Maggie	
  Jones	
  	
  
Content	
  MarkeNng	
  Specialist,	
  Marketo	
  
@maggiejonezzz	
  
CONTENT
•  Big	
  quesNon	
  mark	
  over	
  fortune	
  teller	
  
?	
  
 	
  
•  Big	
  quesNon	
  mark	
  over	
  fortune	
  teller	
  
?	
  
Content Metrics!
Push	
  Leads	
  
Through	
  Funnel	
  
Content Metrics!
•  Mid	
  Stage	
  
	
  
•  Late	
  Stage	
  
•  Early	
  Stage	
  
ConsumpNon	
  
•  Total	
  visits	
  
•  Unique	
  #	
  of	
  visits	
  
•  #	
  of	
  downloads	
  
•  Time	
  spent	
  on	
  site	
  
•  Bounce	
  rate	
  
Search	
  Rank	
  
•  Mapping	
  keywords	
  to	
  intent	
  
•  Value/Relevance	
  
•  Authority	
  
Vanity	
  Metrics	
  
•  Facebook	
  “likes”	
  
•  Shares	
  
•  Comments	
  
•  Favorites/Re-­‐tweets	
  
Lead	
  Gen	
  Metrics	
  
•  How	
  many	
  leads	
  get	
  
moved	
  to	
  the	
  middle	
  of	
  
the	
  sales	
  funnel?	
  
ALribu0on	
  
•  First	
  Touch	
  
•  MulN-­‐Touch	
  
Lead	
  Gen	
  Metrics	
  
•  How	
  many	
  leads	
  get	
  
moved	
  to	
  the	
  end	
  of	
  
the	
  funnel?	
  
ALribu0on	
  
•  First	
  Touch	
  
•  MulN-­‐Touch	
  
•  CommunicaNon	
  
	
  	
  	
  	
  	
  	
  	
  with	
  Sales	
  
www.marketo.com/
content-­‐marke0ng	
  
The Future of Content Marketing:
How to Rise(and Stay!) Above the
Noise
#ContentSuccess
March 20, 2014
Michael Gerard, CMO
Twitter: @michaelgerard
36#CMTactics
37#CMTactics
Content Marketing 2014
•  What content marketing staff & process
changes will take place in 2014?
•  What’s a best-in-class content marketing
mix?
•  How can I better leverage technology?
38#ContentSuccess
State of Content Marketing:
“Full Steam Ahead!”...
39Source: Curata’s 2014 Content Marketing Tactics Planner
•  Strategy
•  Priorities: More leads, engage buyers, build
brand awareness
•  Top challenges: More... staff, budget, content
•  Investment – Increasing
•  “30% of (2013) marketing budget spent on
content marketing.” - MarketingProfs and CMI
•  “71% of marketers will increase content
marketing $ in 2014” – Curata
•  Content – Increasing Production
•  “73% of B2B content marketers are producing
more content than they did 1 year ago.”
- MarketingProfs and CMI
#ContentSuccess
But Be Careful Following the Herd
40#ContentSuccess
•  Strategy: Work in process
•  Investment: Blind ambition
•  Content: Quantity is everything
Content Marketing 2014:
Organizational Changes
41
1.  Hire a Content Marketing Lead
2.  Build a Team
3.  Align Internally
Ed Youngblood
Director of Content Strategy
Enterprise Group, Alcatel-Lucent
Noriko Morimoto
VP Brand and Content Marketing
Zipcar
#ContentSuccess
42
Map out Your Content
Supply Chain
Drive Innovation in
Content Development
Align Content with
Buyers
Content Marketing 2014:
Process Changes
Content
Strategy
Content
Development
Asset
Development
Distribution
(publish,
promote)
Analysis
Content
Pyramid
Content Pyramid:
http://bit.ly/CMpyramid
#ContentSuccess
Content Marketing: The process for developing, executing and
delivering the digital content and related assets that are needed
to create, nurture and grow a company's customer base.
43
Syndicated Content
3rd party content published in
full form on your digital property
that has already been published
on another site.(paid or unpaid
model)
Created content
Original content authored on
behalf of your organization.
(internally or externally sourced)
Curated content
Portions of 3rd party content
published on your digital property
that have been contextualized
(e.g., annotated, commentary
added) for your audience.
Definition of Content Marketing
#ContentSuccess
Content Marketing Barriers to
Success
External: Most content
is in our own voice.
Buyers demand more.
Internal: “We can’t create
enough content every week!”
#CurationRockstar
STOPEGOCENTRIC
MARKETINGTM
11
http://bit.ly/StopEgoMktg
#ContentSuccess
46
What will the Content Marketing
Mix be for Leaders in 2014?
Q. What is your [desired] content marketing mix for each type of content?
Created
Content
65%
Curated
Content
25%
Syndicated
Content
10%
#ContentSuccessSource: Curata’s 2014 Content Marketing Tactics Planner
47
“Content curation is when an individual (or team) consistently
finds, organizes, annotates and shares the most relevant and
highest quality digital content on a specific topic for their target
market.”
-Curata
Content Curation Defined
Curation 101 Webinar
http://bit.ly/curation101webinar
#ContentSuccess
Have you ever…
Published a “best of” post?
Commented on and shared a link on twitter?
Pasted a link to facebook with your
commentary?
48#ContentSuccess
Then you’ve curated.
49#ContentSuccess
Then you’ve curated.
50
And so have these folks. . .
#ContentSuccess
Curation Benefits
51
. . .Thought leadership
. . . Lead generation
. . . Lower content
development costs
#ContentSuccess
52
Curation in Action: Alcatel-Lucent
http://www.itstrategist.net/
#ContentSuccess
53
Curation in Action: 360Chestnut
http://www.360chestnut.com/blog/
#ContentSuccess
Content Curation & Fair Use
•  Share only a portion of the
original content
•  Always attribute sources
•  Drive visitors to the original
publication
•  Add your own analyst insight
Create, curate, but
never pirate content.
54
For more ethics tips:
http://bit.ly/curataethicsebook
#ContentSuccess
#ContentSuccess
The Content Marketing Tools
Universe
56
hLp://bit.ly/ContentToolsMap
#ContentSuccess
Content Marketing Priorities
in 2014?
•  Do invest in content marketing. . . It’s not just a fad
•  Build your team (internal and external)
•  Develop a content workflow and mix
•  Market your marketing!
•  Measure, measure, measure
57
Don’t Forget, Content Marketing is an
Extension of Your Nurturing Process
#ContentSuccess
58
Additional Resources
#ContentSuccess
eBook: Look Book
Content Curation
Case Studies
eBook: 5 Steps to
Becoming a Content
Curation Rockstar
…and more online at: www.curata.com/resources
Industry Resource & News:
Content Curation Marketing Site
www.contentcurationmarketing.com
eBook: Content
Marketing Done Right:
Ethical Curation
eBook: Open & Shut
Case for Curation
Guide: Content
Curation Annotation
Methods
Email: marketing@curata.com Twitter: @GetCurata
LinkedIn Group: Content Curators
eBook: Stop Egocentric
Marketing: Content
Marketing Strategy
eBook: 2014 Content
Marketing Tactics
Planner
#ContentSuccess	
  	
  
Q&A	
  	
  //	
  	
  Panelists	
  
MODERATOR:	
  
Andrew	
  Gaffney	
  
Editor,	
  Demand	
  Gen	
  Report	
  
Maggie	
  Jones,	
  
Content	
  MarkeNng	
  Specialist,	
  
Marketo	
  
	
  
Michael	
  Gerard,	
  	
  
CMO,	
  
Curata	
  
	
  
#ContentSuccess	
  	
  
Thanks	
  for	
  a?ending	
  this	
  webinar!	
  
Download	
  and	
  view	
  this	
  presentaNon	
  at:	
  	
  
	
  	
  
hLp://dg-­‐r.co/contentsuccessweb	
  

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The Future of Content Marke0ng: How to Rise (and stay!) Above the Noise

  • 1. The  Future  of     Content  Marke0ng:      How  to  Rise  (and  stay!)  Above  the  Noise   #ContentSuccess    
  • 2. #ContentSuccess     Welcome  Webinar  A?endees   Type  ques0on  here  
  • 3. #ContentSuccess     Follow  this  webinar  on  Twi?er   #ContentSuccess   Demand  Gen  Report:   @DG_Report   Marketo:   @Marketo   Maggie  Jones:   @maggiejonezzz   Michael  Gerard:   @michaelgerard  
  • 4. #ContentSuccess     About  Demand  Gen  Report   @DG_Report http://linkd.in/DG_Specialists •  Launched  in  2007  to  track  best  pracNces  in   lead  generaNon   •  Newsle?er  has  grown  to  more  than  26,000   readers   •  We  also  offer  a  menu  of  research  and  best   pracNces  reports     •  New  audio/video  podcasts  at   DemandGenReport.com  
  • 5. #ContentSuccess     The  Changing  Role  of  Content   •  70%  of  execuNves  said  they  rely  more   on  content  than  they  did  a  year  ago   when  research   •  The  majority  of  respondents  have  used   5  different  content  types  when   researching   •  90%  of  execuNves  feel  overwhelmed   by  the  amount  of  content  available   •  65%  said  they  would  like  to  see   vendors  stop  overloading  content   with  text-­‐heavy  pages    
  • 6. #ContentSuccess     Panelists   MODERATOR:   Andrew  Gaffney   Editor,  Demand  Gen  Report   Maggie  Jones,   Content  MarkeNng  Specialist,   Marketo     Michael  Gerard,     CMO,   Curata    
  • 7. The Future of Content Marketing: How to Rise(and Stay!) Above the Noise Maggie  Jones     Content  MarkeNng  Specialist,  Marketo   @maggiejonezzz  
  • 8.
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  • 11. •  Big  quesNon  mark  over  fortune  teller   ?  
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  • 13. •  Big  quesNon  mark  over  fortune  teller   ?  
  • 14.
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  • 23. Push  Leads   Through  Funnel   Content Metrics!
  • 24. •  Mid  Stage     •  Late  Stage   •  Early  Stage  
  • 25. ConsumpNon   •  Total  visits   •  Unique  #  of  visits   •  #  of  downloads   •  Time  spent  on  site   •  Bounce  rate  
  • 26. Search  Rank   •  Mapping  keywords  to  intent   •  Value/Relevance   •  Authority  
  • 27. Vanity  Metrics   •  Facebook  “likes”   •  Shares   •  Comments   •  Favorites/Re-­‐tweets  
  • 28. Lead  Gen  Metrics   •  How  many  leads  get   moved  to  the  middle  of   the  sales  funnel?  
  • 29. ALribu0on   •  First  Touch   •  MulN-­‐Touch  
  • 30. Lead  Gen  Metrics   •  How  many  leads  get   moved  to  the  end  of   the  funnel?  
  • 31. ALribu0on   •  First  Touch   •  MulN-­‐Touch   •  CommunicaNon                with  Sales  
  • 32.
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  • 35. The Future of Content Marketing: How to Rise(and Stay!) Above the Noise #ContentSuccess March 20, 2014 Michael Gerard, CMO Twitter: @michaelgerard
  • 38. Content Marketing 2014 •  What content marketing staff & process changes will take place in 2014? •  What’s a best-in-class content marketing mix? •  How can I better leverage technology? 38#ContentSuccess
  • 39. State of Content Marketing: “Full Steam Ahead!”... 39Source: Curata’s 2014 Content Marketing Tactics Planner •  Strategy •  Priorities: More leads, engage buyers, build brand awareness •  Top challenges: More... staff, budget, content •  Investment – Increasing •  “30% of (2013) marketing budget spent on content marketing.” - MarketingProfs and CMI •  “71% of marketers will increase content marketing $ in 2014” – Curata •  Content – Increasing Production •  “73% of B2B content marketers are producing more content than they did 1 year ago.” - MarketingProfs and CMI #ContentSuccess
  • 40. But Be Careful Following the Herd 40#ContentSuccess •  Strategy: Work in process •  Investment: Blind ambition •  Content: Quantity is everything
  • 41. Content Marketing 2014: Organizational Changes 41 1.  Hire a Content Marketing Lead 2.  Build a Team 3.  Align Internally Ed Youngblood Director of Content Strategy Enterprise Group, Alcatel-Lucent Noriko Morimoto VP Brand and Content Marketing Zipcar #ContentSuccess
  • 42. 42 Map out Your Content Supply Chain Drive Innovation in Content Development Align Content with Buyers Content Marketing 2014: Process Changes Content Strategy Content Development Asset Development Distribution (publish, promote) Analysis Content Pyramid Content Pyramid: http://bit.ly/CMpyramid #ContentSuccess
  • 43. Content Marketing: The process for developing, executing and delivering the digital content and related assets that are needed to create, nurture and grow a company's customer base. 43 Syndicated Content 3rd party content published in full form on your digital property that has already been published on another site.(paid or unpaid model) Created content Original content authored on behalf of your organization. (internally or externally sourced) Curated content Portions of 3rd party content published on your digital property that have been contextualized (e.g., annotated, commentary added) for your audience. Definition of Content Marketing #ContentSuccess
  • 44. Content Marketing Barriers to Success External: Most content is in our own voice. Buyers demand more. Internal: “We can’t create enough content every week!”
  • 46. 46 What will the Content Marketing Mix be for Leaders in 2014? Q. What is your [desired] content marketing mix for each type of content? Created Content 65% Curated Content 25% Syndicated Content 10% #ContentSuccessSource: Curata’s 2014 Content Marketing Tactics Planner
  • 47. 47 “Content curation is when an individual (or team) consistently finds, organizes, annotates and shares the most relevant and highest quality digital content on a specific topic for their target market.” -Curata Content Curation Defined Curation 101 Webinar http://bit.ly/curation101webinar #ContentSuccess
  • 48. Have you ever… Published a “best of” post? Commented on and shared a link on twitter? Pasted a link to facebook with your commentary? 48#ContentSuccess
  • 50. Then you’ve curated. 50 And so have these folks. . . #ContentSuccess
  • 51. Curation Benefits 51 . . .Thought leadership . . . Lead generation . . . Lower content development costs #ContentSuccess
  • 52. 52 Curation in Action: Alcatel-Lucent http://www.itstrategist.net/ #ContentSuccess
  • 53. 53 Curation in Action: 360Chestnut http://www.360chestnut.com/blog/ #ContentSuccess
  • 54. Content Curation & Fair Use •  Share only a portion of the original content •  Always attribute sources •  Drive visitors to the original publication •  Add your own analyst insight Create, curate, but never pirate content. 54 For more ethics tips: http://bit.ly/curataethicsebook #ContentSuccess
  • 56. The Content Marketing Tools Universe 56 hLp://bit.ly/ContentToolsMap #ContentSuccess
  • 57. Content Marketing Priorities in 2014? •  Do invest in content marketing. . . It’s not just a fad •  Build your team (internal and external) •  Develop a content workflow and mix •  Market your marketing! •  Measure, measure, measure 57 Don’t Forget, Content Marketing is an Extension of Your Nurturing Process #ContentSuccess
  • 58. 58 Additional Resources #ContentSuccess eBook: Look Book Content Curation Case Studies eBook: 5 Steps to Becoming a Content Curation Rockstar …and more online at: www.curata.com/resources Industry Resource & News: Content Curation Marketing Site www.contentcurationmarketing.com eBook: Content Marketing Done Right: Ethical Curation eBook: Open & Shut Case for Curation Guide: Content Curation Annotation Methods Email: marketing@curata.com Twitter: @GetCurata LinkedIn Group: Content Curators eBook: Stop Egocentric Marketing: Content Marketing Strategy eBook: 2014 Content Marketing Tactics Planner
  • 59. #ContentSuccess     Q&A    //    Panelists   MODERATOR:   Andrew  Gaffney   Editor,  Demand  Gen  Report   Maggie  Jones,   Content  MarkeNng  Specialist,   Marketo     Michael  Gerard,     CMO,   Curata    
  • 60. #ContentSuccess     Thanks  for  a?ending  this  webinar!   Download  and  view  this  presentaNon  at:         hLp://dg-­‐r.co/contentsuccessweb