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Don’t Hire Your Problems
A Simple, Cost Effective Approach to Pre-Employment Screening




           John Pate - LS Screening
Today’s Webinar
1. Pre-employment Screening is Really
   “Risk Management”.
2. Where the Best Information is and How
   to Access It.
3. Why Drug Testing Improves Your
   Bottom Line
4. Applicant Rights and Employer
   Responsibilities
Pre-Employment Screening is
     Risk Management
              What Are Your Risks?
•Financial:       Will new hires stay long
                  enough to justify the cost of
                  hiring them?

•Environmental: Will they “fit in”?

•Reputation:      Can they do the job?
One way to go…




        Now Hiring: Losers
When it comes to hiring, no one has
a crystal ball so remember…


       The best
      predictor of
   future behavior
  is past behavior
How Can You Learn About Past
         Behavior?
• Consistent Interviewing
• Knowledge and Skills Tests
• Background Checks
Let’s Meet Your Potential
           Workforce
• 6 -12% have a criminal record
• 4 -16% will test positive for illegal drugs
• 25 – 35% will have someone else’s
  name associated with their SSN.
The Perfect Interview Question




 “Is there anything you haven’t told me that, if I knew, would cause me not
                                 to hire you?”
The Question Not Asked Can
   Lead to Negligent Hiring
• “Negligent Hiring occurs when, prior to
  the time of the employee is actually
  hired, the employer knew or should
  have known of the employee’s
  unfitness” (Garcia v Duffy – 1986)
• Employers must do what is “reasonable”
  to check applicant’s past. Courts have
  decided a basic background check
  meets the standard.
The Cost of a Bad Hire
• Conservatively – 20% of the annual
  salary
• For a minimum wage employee - $2900

           Let’s do the math
  10 people hired/termed in same year
            Costs $29,000
What Can You Do?
At a minimum:

• Check all applicants for criminal and sex
  offender records
• This can be done for approx. $25 and
  takes 1-3 business days.
The Alternatives
• $25 for a background check
• $2900 – minimum cost of a bad
  hire
• $1.6 million – average settlement in
  a Negligent Hiring Lawsuit in 2001
  (SHRM)

                [End Part 1]
Where is the Best Information?
Where is the best information?
1. In 2001:
   – 44% lied about work histories
   – 41% lied about their education
   – 23% falsified credentials
2. Don’t believe everything the Applicant tells
   you – even their name, SSN, date of birth or
   where they’ve lived or worked.
3. (Some) Applicants lie.
Trust But Verify
4. The people you want to avoid – serial
   offenders – know how to “game the
   system” by altering their information.

  Even the slightest change can allow
  them to slip through
Who Has the Best Data?
5. Go to the “Source”
  – Two levels of records: State and Federal
  – The County Courthouse is the genesis for
    all state criminal records.
  – The “National Criminal” file is a marketing
    ploy and doesn’t exist.
  – Use an address history report to determine
    where you will search.
  – Ah… The Texas DPS Database
Where is the best information?
5. Assume an average of 2-3 business
   days to complete the process
6. Nine Words about databases
  1- Fast
  2 - Inexpensive
  3 - Inaccurate
  4 - Incomplete
  5 – 9 - Not Compliant with Existing Laws
How Do I Figure All This Out?
• Partner with a licensed, insured
  company to provide this service – your
  provider should reduce your liability, not
  increase it.
• Read the fine print….


                   [End Part 2]
Why Drug Testing Improves Your
Bottom Line
• First – let’s admit to a general feeling of
  “discomfort” associated with drug
  testing
  – Some Employers think it’s too personal
  – There’s a bit on “ick” factor
  – Social attitudes appear to be softening
    towards marijuana – which accounts for
    approximately 50% of all positive results.
Why Drug Testing Improves
Your Bottom Line
• DOL says drug using Employees are:
  –   2.2 times more likely to ask for time off/leave early
  –   2.5 times more likely to be absent
  –   3 times more likely to be late
  –   3.6 times more likely to have an accident
  –   5 times more like to file workers comp claim
  –   2 times more likely to change jobs
  –   Function at 67% of their capacity
How much better would your life be if
all your employees were:
• Always on time
• Never had an accident or missed work
• Stayed with your company forever
  resulting in zero turnover.
• Always performed at 100%

                 [End Part 3]
Applicant Rights-Employer
Responsibilities
• The Hiring Process is regulated by:
  – The Fair Credit Reporting Act (FCRA)
     •   Full disclosure prior to background check
     •   Records used must be “current”
     •   Notice of Adverse Action
     •   Does it affect you?
  – EEOC
     • Sets a very high standard for use “non-
       conviction” records
Applicant Rights
• The right to know if a prospective
  employers runs a background check
• The right to dispute information they
  believe is incorrect.
• The right to work in an environment that
  is safe and non-threatening
Employer Obligations
• Disclose to an applicant if they are
  doing a background check
• Notify the applicant if the background
  check contributes to a decision not to
  hire
• Do what is “reasonable” to provide a
  safe, non-threatening work environment
Summary
1. The best predictor of future behavior is
   past behavior.
2. Verify basic applicant information
   through a third party
3. Do what is “reasonable”
4. Add drug testing to your hiring process
5. Use a licensed, insured, provider
Remember…
• Time you spend hiring is time not spent
  running your business




• Effective background checks will reduce
  your turnover and decrease the time
  (and money) you spend on hiring.
Thank You.

        Free Download of
        You and Your Data
How Your Personal Data Affects Your Job Search

          www.youandyourdata.com

    Enter: “GNAP” in the Promo Code Box
Don’t Hire Your Problems
A Simple, Cost Effective Approach to Pre-Employment Screening




           John Pate – LS Screening
              www.lsscreen.com
           www.youandyourdata.com

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Don't Hire Problems

  • 1. Don’t Hire Your Problems A Simple, Cost Effective Approach to Pre-Employment Screening John Pate - LS Screening
  • 2. Today’s Webinar 1. Pre-employment Screening is Really “Risk Management”. 2. Where the Best Information is and How to Access It. 3. Why Drug Testing Improves Your Bottom Line 4. Applicant Rights and Employer Responsibilities
  • 3. Pre-Employment Screening is Risk Management What Are Your Risks? •Financial: Will new hires stay long enough to justify the cost of hiring them? •Environmental: Will they “fit in”? •Reputation: Can they do the job?
  • 4. One way to go… Now Hiring: Losers
  • 5. When it comes to hiring, no one has a crystal ball so remember… The best predictor of future behavior is past behavior
  • 6. How Can You Learn About Past Behavior? • Consistent Interviewing • Knowledge and Skills Tests • Background Checks
  • 7. Let’s Meet Your Potential Workforce • 6 -12% have a criminal record • 4 -16% will test positive for illegal drugs • 25 – 35% will have someone else’s name associated with their SSN.
  • 8. The Perfect Interview Question “Is there anything you haven’t told me that, if I knew, would cause me not to hire you?”
  • 9. The Question Not Asked Can Lead to Negligent Hiring • “Negligent Hiring occurs when, prior to the time of the employee is actually hired, the employer knew or should have known of the employee’s unfitness” (Garcia v Duffy – 1986) • Employers must do what is “reasonable” to check applicant’s past. Courts have decided a basic background check meets the standard.
  • 10. The Cost of a Bad Hire • Conservatively – 20% of the annual salary • For a minimum wage employee - $2900 Let’s do the math 10 people hired/termed in same year Costs $29,000
  • 11. What Can You Do? At a minimum: • Check all applicants for criminal and sex offender records • This can be done for approx. $25 and takes 1-3 business days.
  • 12. The Alternatives • $25 for a background check • $2900 – minimum cost of a bad hire • $1.6 million – average settlement in a Negligent Hiring Lawsuit in 2001 (SHRM) [End Part 1]
  • 13.
  • 14. Where is the Best Information?
  • 15. Where is the best information? 1. In 2001: – 44% lied about work histories – 41% lied about their education – 23% falsified credentials 2. Don’t believe everything the Applicant tells you – even their name, SSN, date of birth or where they’ve lived or worked. 3. (Some) Applicants lie.
  • 16. Trust But Verify 4. The people you want to avoid – serial offenders – know how to “game the system” by altering their information. Even the slightest change can allow them to slip through
  • 17. Who Has the Best Data? 5. Go to the “Source” – Two levels of records: State and Federal – The County Courthouse is the genesis for all state criminal records. – The “National Criminal” file is a marketing ploy and doesn’t exist. – Use an address history report to determine where you will search. – Ah… The Texas DPS Database
  • 18. Where is the best information? 5. Assume an average of 2-3 business days to complete the process 6. Nine Words about databases 1- Fast 2 - Inexpensive 3 - Inaccurate 4 - Incomplete 5 – 9 - Not Compliant with Existing Laws
  • 19. How Do I Figure All This Out? • Partner with a licensed, insured company to provide this service – your provider should reduce your liability, not increase it. • Read the fine print…. [End Part 2]
  • 20.
  • 21. Why Drug Testing Improves Your Bottom Line • First – let’s admit to a general feeling of “discomfort” associated with drug testing – Some Employers think it’s too personal – There’s a bit on “ick” factor – Social attitudes appear to be softening towards marijuana – which accounts for approximately 50% of all positive results.
  • 22. Why Drug Testing Improves Your Bottom Line • DOL says drug using Employees are: – 2.2 times more likely to ask for time off/leave early – 2.5 times more likely to be absent – 3 times more likely to be late – 3.6 times more likely to have an accident – 5 times more like to file workers comp claim – 2 times more likely to change jobs – Function at 67% of their capacity
  • 23. How much better would your life be if all your employees were: • Always on time • Never had an accident or missed work • Stayed with your company forever resulting in zero turnover. • Always performed at 100% [End Part 3]
  • 24.
  • 25. Applicant Rights-Employer Responsibilities • The Hiring Process is regulated by: – The Fair Credit Reporting Act (FCRA) • Full disclosure prior to background check • Records used must be “current” • Notice of Adverse Action • Does it affect you? – EEOC • Sets a very high standard for use “non- conviction” records
  • 26. Applicant Rights • The right to know if a prospective employers runs a background check • The right to dispute information they believe is incorrect. • The right to work in an environment that is safe and non-threatening
  • 27. Employer Obligations • Disclose to an applicant if they are doing a background check • Notify the applicant if the background check contributes to a decision not to hire • Do what is “reasonable” to provide a safe, non-threatening work environment
  • 28. Summary 1. The best predictor of future behavior is past behavior. 2. Verify basic applicant information through a third party 3. Do what is “reasonable” 4. Add drug testing to your hiring process 5. Use a licensed, insured, provider
  • 29. Remember… • Time you spend hiring is time not spent running your business • Effective background checks will reduce your turnover and decrease the time (and money) you spend on hiring.
  • 30. Thank You. Free Download of You and Your Data How Your Personal Data Affects Your Job Search www.youandyourdata.com Enter: “GNAP” in the Promo Code Box
  • 31. Don’t Hire Your Problems A Simple, Cost Effective Approach to Pre-Employment Screening John Pate – LS Screening www.lsscreen.com www.youandyourdata.com