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Governance Survey Conducted by the Palestinian
        Central Bureau of Statistics (PCBS)
                 Presented to
Workshop on Governance Assessment Methods and
 Applications of Governance Data in Policy-Making
                  Cairo, Egypt
                1-4 June, 2009

               Mustafa Khawaja

                                    Oslo Governance Centre
                                  BDP-Democratic Governance Group
Outline
 Background
 Consultations and Management
 Participatory Process/partnership
 At the level of creating consensus
 Governance Survey, main objectives
 Main Themes
 Survey Methodology
 Survey sensitivity to the poor and gender
 At the level of technical preparations
 Survey Implementation
 Primary Users
 Communication Tools
 Conclusions and Lessons learned



                                               Oslo Governance Centre
                                             BDP-Democratic Governance Group
Background (1)

Governance survey in Palestine which steered by PCBS is considered as
a result of the accumulative efforts been done in this field;
       Creating special statistical programs for relevant topics: (Gender, child,
       monitoring system, socio-economic indicators..)-since 1996.
       Working effectively on the MDGs
       Participating in the international conference on statistics, developments
       and human rights in 2000, which recommended to enhance the role of
       official statistics on measuring human rights.
        Joining Metagora project in 2004-2008 focusing on developing tools and
       methodologies for measuring human rights, democracy and governance,
       that lead to strength the cooperation and the participatory process.
       Participating effectively in the international conference on progress
       societies in 2007, which allow us for more learning from the different
       experiences
       Ongoing efforts to keep our work as statistician updated by the national
       and international needs and standards
                                                          Oslo Governance Centre
                                                    BDP-Democratic Governance Group
Background (2)

  The scope of the governance survey within this process was
  initially within the framework of upgrading the users capacity in
  the statistical techniques employed in the analysis and
  presentation of statistics related to governance. The role of
  stakeholders was foreseen as crucial role as they represent the
  main users (Although they use to produce some statistics in the
  their framework such as documentations of violence or covering
  some cases according to their mandates) of the statistics about
  human rights, democracy and governance..
  The project includes also specific emphasis on the issue of
  creating a consensus about the main stream in addition to the set
  of indicators to be used for planning as well as a monitoring tool.
  Within this understanding, PCBS concentrated its efforts of
  creating consensus among key users and relevant stakeholders
  about the following main issues:
                                                 Oslo Governance Centre
                                               BDP-Democratic Governance Group
Background (3)
   The key themes to be addressed (within governance)
   The list of indicators to be used.
   Developing the dissemination tools for the produced statistics.
    The initial response from the stakeholders assumed that PCBS
   has to cover the maximum set of indicators related to
   governance within the project, and second to get the maximum
   contribution of the Palestinian stakeholders and to work in full
   cooperation with them.
    Based on that PCBS worked at different levels to comply with
   the agreement and take the user contributions into account.




                                              Oslo Governance Centre
                                            BDP-Democratic Governance Group
Consultations and Management!
Three national workshops, which gathered
representatives of the key actors and stakeholders.
Quarterly meeting for the 13 members steering
committee of the project
Biweekly meeting for the technical committee to
follow up the survey activities
Chief technical advisor for the survey
Daily communications on the development of the
process

                                    Oslo Governance Centre
                                  BDP-Democratic Governance Group
Participatory Process


To address stakeholders needs and
expectations
To identify stakeholders’ policy
assumptions
To set-up bases for a close partnership



                             Oslo Governance Centre
                           BDP-Democratic Governance Group
Partnership

                Technical committee


                       PCBS




                                                  NGO,s/
   Private    Steering Committee                  CSOs


   National Workshops: Gov. Bodies, NGO’s,
   CSO’s, Private Sector in addition to PCBS
                                        Oslo Governance Centre
                                      BDP-Democratic Governance Group
At the level of creating consensus (1)


1.   Workshops
     PCBS conducted three national workshops, which gathered about 30-50
     representatives from key stakeholders for each workshop. The following are
     the main conclusions/outputs of the workshops:
         Identifying the survey themes
         Covering a broad list of indicators on the long run.
         Reformulating special Steering Committee for the survey as part of the
         governance project, which consisted of 13 institutions with highly qualified
         representatives.
         Participating in the endorsement of the survey indicators
         Discussing the main results of the survey




                                                               Oslo Governance Centre
                                                             BDP-Democratic Governance Group
At the level of creating consensus (2)


2.   Steering Committee
     The steering committee considered as the main lading body of the
     project, it consist of 13 members who represented their institutes and
     offering their own expertise in governance, this committee conducted
     four meetings. The following are the main conclusions/outputs of the
     meetings:
         Determining the themes of the survey.
         Defining the list of indicators to be covered within the survey
         Discussing the formulation of the questionnaire
         Following up the progress of the survey.
         Discussing the survey results.



                                                     Oslo Governance Centre
                                                   BDP-Democratic Governance Group
Governance Survey: Main Objective

The Civil Society Organization working in the field of monitoring
governance encountering many difficulties in data collection for such
purposes, which is crucial for the study, analysis and assessment of this
topic. That’s refer to the capacity building in statistics for those institutions
and the tools measurements, in addition to the difficulties in access the
information.

This given fact, had raised up the importance of involving the official
statistical office in gathering such data by the law as part of its mandate,
while the assessment and other analytical work will be tackled by other
institutions, researchers and planners.

The governance survey aimed to create detailed database on the
developed governance indicators by designing coherent questionnaire to
cover not only perception data but also objective ones.


                                                        Oslo Governance Centre
                                                      BDP-Democratic Governance Group
Main Themes

  Rule of law
  Employment in Public sector
  Election
  Performance of the parliament
  Performance of the government
  Performance of the CSO’s
  Access to information
  Political parties
  Women rights
  Education, Health, Labor and Housing


                                           Oslo Governance Centre
                                         BDP-Democratic Governance Group
Survey Methodology (1)
  Questionnaire:     the   questionnaire     was
  considered as the main tool for the survey, it
  was developed in full cooperation with the
  steering committee and considering the needs
  of the Palestinian stakeholders. International
  experience in this arena were derived as well,
  it contains identification questions, quality
  control questions and the main indicators
  questions.
  The unit study of the survey is the Palestinian
  household and the selected individual for
  particular questions
                                    Oslo Governance Centre
                                  BDP-Democratic Governance Group
Survey Methodology (2)

  Sample design: the target population is the
  Palestinian households, and all persons aged
  18 years and over. First we selected 212
  numeration areas (statistical units), 12
  households from each then the selection of
  the male or the females from the households.
  Sample size: 2544 households, the same
  number of individuals with 50% for each
  males and females. (of which 1764 in the
  West Bank and 780 in Gaza Strip)
                                 Oslo Governance Centre
                               BDP-Democratic Governance Group
Survey sensitivity to the poor and the gender


As mentioned on the design of the survey, the following
   could be highlighted:
   The survey in its design cover the whole population
   with equal opportunities to be interviewed
   (income/gender)
   Many questions had linked the service access to their
   income (education, judiciary system, health..)
   Unfortunately the results will not be analysis on the
   level of income due to the statistical constrains “the
   design”


                                          Oslo Governance Centre
                                        BDP-Democratic Governance Group
At the level of technical preparations

  PCBS formed a technical committee composed from experts in the
     filed of statistical indicators, sampling, database design, and
     GIS. It consist of eight members. The following are the main
     achieved activities:
     Prepared the set of indicators, definitions and the
     measurements methodologies.
     Prepared the questionnaire, forms and required tools for data
     collection and supervised the data collection. (October-
     November 2008)
     Designed the a special database to upload the survey data
     once it ready.
     Monitored the progress of the whole process in the framework
     of the time schedule.

                                                Oslo Governance Centre
                                              BDP-Democratic Governance Group
Survey Implementation

 Developing the Survey documents
 Training the fieldwork team
 Doing the pilot phase
 Reviewing the process according to the lessons
 learned
 Data collection
 Data processing
 Analysis and releasing the results

                                   Oslo Governance Centre
                                 BDP-Democratic Governance Group
Primary Users
The main users of the governance survey are:
    Government: the cabinet and the prime minister office. Particularly all ministries and other
    bodies that their performance/services had been covered in the survey. It will be a suitable
    chance to know what's going in their offices and may review their policies, at least more
    public knowledge on their performance. Main relevant ministries: Education, labor, Health,
    Judicial council, housing, information, ..
    The parliament
    The presidential office
    Security forces
    NGO’s working in this field and it is an opportunity to compare their perception data with the
    objective ones derived from the survey that overlapped.
    Researchers: all interested researchers will be able to use the results of the survey and even
    ask for more details if available
    International agencies: This will be very important to provide the outsiders from “home made
    tools” which give more credibility
    In addition to the public awareness



                                                                     Oslo Governance Centre
                                                                   BDP-Democratic Governance Group
Communication Tools
 Press release with the wide use (listened/watched/read) mass
 media
 Widely circulated by emails, fax
 National workshop
 Printed materials (statistical report)
 Website of PCBS
 The special database to be accessed by public
 Providing the data for all partners (steering committee, ministries,
 government bodies, main NGO’s)
 Providing the data upon request through email, fax, telephone…




                                                   Oslo Governance Centre
                                                 BDP-Democratic Governance Group
Conclusions and Lessons Learned

 The ability to conduct such survey without
 any sensitivity
 The successfulness of the training on data
 collection
 The high cooperation of the households
 The survey tools and particularly the
 questionnaire is visible and fit with what
 was planned

                                Oslo Governance Centre
                              BDP-Democratic Governance Group
Conclusions and lessons Learned (2)



    The participatory process and the
    partnership one of the mean reasons
    beyond the success
    The necessity of capacity building and
    training of the working team
    Awareness is very important for the
    partners and all relevant institutions

                               Oslo Governance Centre
                             BDP-Democratic Governance Group
Conclusions and Lessons Learned (3)



    The need for choosing/developing a
    national based set of indicators
    Considering the regional/international
    experience
    Special efforts should be given to the
    circulation of the results


                                Oslo Governance Centre
                              BDP-Democratic Governance Group
Thank You!!!




               Oslo Governance Centre
           BDP-Democratic Governance Group

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Governance survey conducted by the palestinian central bureau of statistics

  • 1. Governance Survey Conducted by the Palestinian Central Bureau of Statistics (PCBS) Presented to Workshop on Governance Assessment Methods and Applications of Governance Data in Policy-Making Cairo, Egypt 1-4 June, 2009 Mustafa Khawaja Oslo Governance Centre BDP-Democratic Governance Group
  • 2. Outline Background Consultations and Management Participatory Process/partnership At the level of creating consensus Governance Survey, main objectives Main Themes Survey Methodology Survey sensitivity to the poor and gender At the level of technical preparations Survey Implementation Primary Users Communication Tools Conclusions and Lessons learned Oslo Governance Centre BDP-Democratic Governance Group
  • 3. Background (1) Governance survey in Palestine which steered by PCBS is considered as a result of the accumulative efforts been done in this field; Creating special statistical programs for relevant topics: (Gender, child, monitoring system, socio-economic indicators..)-since 1996. Working effectively on the MDGs Participating in the international conference on statistics, developments and human rights in 2000, which recommended to enhance the role of official statistics on measuring human rights. Joining Metagora project in 2004-2008 focusing on developing tools and methodologies for measuring human rights, democracy and governance, that lead to strength the cooperation and the participatory process. Participating effectively in the international conference on progress societies in 2007, which allow us for more learning from the different experiences Ongoing efforts to keep our work as statistician updated by the national and international needs and standards Oslo Governance Centre BDP-Democratic Governance Group
  • 4. Background (2) The scope of the governance survey within this process was initially within the framework of upgrading the users capacity in the statistical techniques employed in the analysis and presentation of statistics related to governance. The role of stakeholders was foreseen as crucial role as they represent the main users (Although they use to produce some statistics in the their framework such as documentations of violence or covering some cases according to their mandates) of the statistics about human rights, democracy and governance.. The project includes also specific emphasis on the issue of creating a consensus about the main stream in addition to the set of indicators to be used for planning as well as a monitoring tool. Within this understanding, PCBS concentrated its efforts of creating consensus among key users and relevant stakeholders about the following main issues: Oslo Governance Centre BDP-Democratic Governance Group
  • 5. Background (3) The key themes to be addressed (within governance) The list of indicators to be used. Developing the dissemination tools for the produced statistics. The initial response from the stakeholders assumed that PCBS has to cover the maximum set of indicators related to governance within the project, and second to get the maximum contribution of the Palestinian stakeholders and to work in full cooperation with them. Based on that PCBS worked at different levels to comply with the agreement and take the user contributions into account. Oslo Governance Centre BDP-Democratic Governance Group
  • 6. Consultations and Management! Three national workshops, which gathered representatives of the key actors and stakeholders. Quarterly meeting for the 13 members steering committee of the project Biweekly meeting for the technical committee to follow up the survey activities Chief technical advisor for the survey Daily communications on the development of the process Oslo Governance Centre BDP-Democratic Governance Group
  • 7. Participatory Process To address stakeholders needs and expectations To identify stakeholders’ policy assumptions To set-up bases for a close partnership Oslo Governance Centre BDP-Democratic Governance Group
  • 8. Partnership Technical committee PCBS NGO,s/ Private Steering Committee CSOs National Workshops: Gov. Bodies, NGO’s, CSO’s, Private Sector in addition to PCBS Oslo Governance Centre BDP-Democratic Governance Group
  • 9. At the level of creating consensus (1) 1. Workshops PCBS conducted three national workshops, which gathered about 30-50 representatives from key stakeholders for each workshop. The following are the main conclusions/outputs of the workshops: Identifying the survey themes Covering a broad list of indicators on the long run. Reformulating special Steering Committee for the survey as part of the governance project, which consisted of 13 institutions with highly qualified representatives. Participating in the endorsement of the survey indicators Discussing the main results of the survey Oslo Governance Centre BDP-Democratic Governance Group
  • 10. At the level of creating consensus (2) 2. Steering Committee The steering committee considered as the main lading body of the project, it consist of 13 members who represented their institutes and offering their own expertise in governance, this committee conducted four meetings. The following are the main conclusions/outputs of the meetings: Determining the themes of the survey. Defining the list of indicators to be covered within the survey Discussing the formulation of the questionnaire Following up the progress of the survey. Discussing the survey results. Oslo Governance Centre BDP-Democratic Governance Group
  • 11. Governance Survey: Main Objective The Civil Society Organization working in the field of monitoring governance encountering many difficulties in data collection for such purposes, which is crucial for the study, analysis and assessment of this topic. That’s refer to the capacity building in statistics for those institutions and the tools measurements, in addition to the difficulties in access the information. This given fact, had raised up the importance of involving the official statistical office in gathering such data by the law as part of its mandate, while the assessment and other analytical work will be tackled by other institutions, researchers and planners. The governance survey aimed to create detailed database on the developed governance indicators by designing coherent questionnaire to cover not only perception data but also objective ones. Oslo Governance Centre BDP-Democratic Governance Group
  • 12. Main Themes Rule of law Employment in Public sector Election Performance of the parliament Performance of the government Performance of the CSO’s Access to information Political parties Women rights Education, Health, Labor and Housing Oslo Governance Centre BDP-Democratic Governance Group
  • 13. Survey Methodology (1) Questionnaire: the questionnaire was considered as the main tool for the survey, it was developed in full cooperation with the steering committee and considering the needs of the Palestinian stakeholders. International experience in this arena were derived as well, it contains identification questions, quality control questions and the main indicators questions. The unit study of the survey is the Palestinian household and the selected individual for particular questions Oslo Governance Centre BDP-Democratic Governance Group
  • 14. Survey Methodology (2) Sample design: the target population is the Palestinian households, and all persons aged 18 years and over. First we selected 212 numeration areas (statistical units), 12 households from each then the selection of the male or the females from the households. Sample size: 2544 households, the same number of individuals with 50% for each males and females. (of which 1764 in the West Bank and 780 in Gaza Strip) Oslo Governance Centre BDP-Democratic Governance Group
  • 15. Survey sensitivity to the poor and the gender As mentioned on the design of the survey, the following could be highlighted: The survey in its design cover the whole population with equal opportunities to be interviewed (income/gender) Many questions had linked the service access to their income (education, judiciary system, health..) Unfortunately the results will not be analysis on the level of income due to the statistical constrains “the design” Oslo Governance Centre BDP-Democratic Governance Group
  • 16. At the level of technical preparations PCBS formed a technical committee composed from experts in the filed of statistical indicators, sampling, database design, and GIS. It consist of eight members. The following are the main achieved activities: Prepared the set of indicators, definitions and the measurements methodologies. Prepared the questionnaire, forms and required tools for data collection and supervised the data collection. (October- November 2008) Designed the a special database to upload the survey data once it ready. Monitored the progress of the whole process in the framework of the time schedule. Oslo Governance Centre BDP-Democratic Governance Group
  • 17. Survey Implementation Developing the Survey documents Training the fieldwork team Doing the pilot phase Reviewing the process according to the lessons learned Data collection Data processing Analysis and releasing the results Oslo Governance Centre BDP-Democratic Governance Group
  • 18. Primary Users The main users of the governance survey are: Government: the cabinet and the prime minister office. Particularly all ministries and other bodies that their performance/services had been covered in the survey. It will be a suitable chance to know what's going in their offices and may review their policies, at least more public knowledge on their performance. Main relevant ministries: Education, labor, Health, Judicial council, housing, information, .. The parliament The presidential office Security forces NGO’s working in this field and it is an opportunity to compare their perception data with the objective ones derived from the survey that overlapped. Researchers: all interested researchers will be able to use the results of the survey and even ask for more details if available International agencies: This will be very important to provide the outsiders from “home made tools” which give more credibility In addition to the public awareness Oslo Governance Centre BDP-Democratic Governance Group
  • 19. Communication Tools Press release with the wide use (listened/watched/read) mass media Widely circulated by emails, fax National workshop Printed materials (statistical report) Website of PCBS The special database to be accessed by public Providing the data for all partners (steering committee, ministries, government bodies, main NGO’s) Providing the data upon request through email, fax, telephone… Oslo Governance Centre BDP-Democratic Governance Group
  • 20. Conclusions and Lessons Learned The ability to conduct such survey without any sensitivity The successfulness of the training on data collection The high cooperation of the households The survey tools and particularly the questionnaire is visible and fit with what was planned Oslo Governance Centre BDP-Democratic Governance Group
  • 21. Conclusions and lessons Learned (2) The participatory process and the partnership one of the mean reasons beyond the success The necessity of capacity building and training of the working team Awareness is very important for the partners and all relevant institutions Oslo Governance Centre BDP-Democratic Governance Group
  • 22. Conclusions and Lessons Learned (3) The need for choosing/developing a national based set of indicators Considering the regional/international experience Special efforts should be given to the circulation of the results Oslo Governance Centre BDP-Democratic Governance Group
  • 23. Thank You!!! Oslo Governance Centre BDP-Democratic Governance Group