1. External Assessments: Uganda Baseline Survey on Water Integrity Maria Jacobson, UNDP Water Governance Facility, SIWI

2. Why Should a Government Conduct a Water Integrity Study? Improved Service Delivery and Accountability to Citizens By taking a proactive stand against corruption will attract new and maintain existing donors By reducing corruption original budget targets can be met contributing to the achievements of the MDGs Showing leadership by openly tackling corruption at the sector level will make other sectors and countries follow Status/reputation in the eyes of the public

3. Baseline Surveys are Useful Tools to: Promote awareness among policy and decision-makers on citizen satisfaction with government services Monitoring and evaluation as baseline surveys can be used to measure change over time

5. Scope Identify approximate levels of financial resource leakages/corruption in the management of WSS systems experienced by respondent groups Assess the level of transparency in decision making processes related to allocation of water resources Determine the extent of illegal costs that consumers incur in the course of their interactions with WSS service providers Assess the levels of integrity among water authorities experienced by contractors and consultants in the sector Assess the poverty and gender impacts of corruption in the water sector

7. Utility consulted on sampling frames-customers

8. Ombudsman’s officeinvolved during training of survey research assistants on interview techniques

9. Input from respondent groups to questionnaires design

10. Translation into local languages, pre-testing

12. A three-stage sample design was adopted in the selection of interviews outside Kampala (District-Zones-Households)‏

13. A total of 1883 respondents (1608 were consumers /85%, 275 institutions)‏

14. Interviews conducted in discrete places and without discussions on on-going corruption cases. Names of interviewees were not recorded

17. Existence of code of conduct/ethics and disciplinary action in case of breach of the code

18. Existence of anti-corruption strategy and/or regulations handle conflict of interest situations

19. Management commitment to fight corruption

20. Existence of complaints mechanism, nature of complaints, duration to acknowledge complaints

21. Ranking of Departments and staff positions in terms of corruption

22. Most common forms of corruption

24. Procurement: awareness of procurement guidelines, existence and compliance to procurement plan, transparency during pre-qualification and tendering exercise, contracts variations/amendments

25. Political and/or personal interference in procurement

27. Existence of code of conduct/ethics and disciplinary action in case of breach of the code

28. Existence of regulations to handle conflict of interest situations and to protect whistleblowers

29. Management awareness of corruption

30. Access to services

32. Political interference in the selection of the private operators

33. Percentage of contract value paid to win the contract

34. Management commitment to fight corruption

35. AC-clauses in Management Contract between Private Operator and Water Authorities

37. Water Authorities Adherence to guidelines in selection of board members to avoid abuse and interference by local politicians Satisfaction with Remuneration Existence and adherence to business plans and/or documents spelling out rules/regulations Awareness of procurement regulations Transparency in the Selection of Private Operators Initiators of payment for Bribes Declaration of correct information by Private Operators Causes of corruption

38. LocalGovernments Integrity in HRM - transparency of recruitment process‏, basis for promotion, satisfaction with salaries, disciplinary action taken against officials involved in corrupt practices Factors influencing the allocation of water facilities Procurement: use of biased tender documents, contract variations, political interference in tendering process, issuance of completion certificates to poorly constructed facilities Budget and Financial Management: Community participation in budget processes, declaration of District water funds to the public, level of fraud & embezzlement

39. Contractors Awareness of procurement regulations, type of procurement methods used Information about Tender Opportunities Pre-qualification process: conflict of interest resulting from participating in both preparation of technical bid documents and bidding, time for bidding Contracting Process: transparency in the bid evaluation process, time taken to have invoices paid Payment of a bribe as a proportionof contract value

42. Correlation between problems experienced with the water supply service and income levels