How quality is maintained in manufacturing industry.

1. Minor Project
Study of Quality Assurance in manufacturing
Industry

2. Overview
• Objective Of Study
• Scope Of Study
• Defining Quality
• Introduction Of Study
• Analysis : Questionnaire
• Limitations Of Study
• Conclusion

3. Objective Of Study
• The objective is analyze the quality in
manufacturing Industry and to see how quality can
be controlled and what kind of policies are
followed by industries to measure the quality.

4. Scope Of Study
The scope of the project includes:
• To study the quality process followed in manufacturing
industries.
• To study the various activities that takes place in the
organization to ensure about the quality.
• To study the various tools and policies of the Quality
process.

5. Defining Quality
Perfection Fast delivery
Providing a good, usable products
Eliminating waste Fitness for use
Consistency Doing it right the first time
Total customer services and satisfactions

6. Introduction Of Study
QUALITY ASSURANCE
Quality assurance is a process centered approach to
ensuring that a company or organization is
providing the best possible product/services.

7. Manufacturing Process Flow
M
INPUTS A
• Employees N OUTPUT
• Equipment U
• Gauging F Product/Services
• Process Flows A
• Risk Analysis C
T
• Control Plans
U
• Work Instructions R
• Blueprints / Specs I
• Raw Material / Parts N
• Change Requests G

8. Functions of Quality Assurance

9. Importance of Quality Assurance in Manufacturing
• Improve Quality
• Low Cost
• Reputation
• Time
• Compliance To Standards

11. Analysis
The 1st part of this Questionnaire is :
Quality Assurance General
• Do you have a documented Q.A. System? the system include :
● Quality Assurance Manual Yes / No
● Quality Procedures Yes / No
● Work Instructions Yes / No
• Do you have a Current Q.A. Manual?
Yes / No
a) What National/International Quality Standard (i.e. ISO 9001 or equivalent)
does your quality system meet ? Ans:
b) Is your Company’s Quality System certified to that standard ?
Yes / No
• Do you have a documented procedure for maintaining, updating and tracking
the Q.A. manuals?
Yes/No
• Is the Q.A. department’s authorities and responsibility clearly defined in
writing? Yes / No

12. Quality Assurance General

13. The 2nd part of this Questionnaire is :
Procurement Control
1. Are there written procedures for the control of purchased materials?
Yes / No
2. Are certifications/test reports required from subcontractors?
Yes / No
3. Does the Q.A. department requite their vendors to have an adequate Q.A.
Program? Yes / No
4. Does the system provide for effective corrective action with a subcontractor
when required?
Yes / No
5. Is there a flow-down of customer requirements to the subcontractor?
Yes / No

14. Procurement Control

15. The 3rd part of this Questionnaire is :
Inspection and Testing
• Do you have “receiving” inspection procedures?
Yes / No
• Do receiving inspection records indicate acceptance or rejection of incoming
materials?
Yes / No
• Are materials inspected to verify conformance with the purchase order
requirements including receipt of certifications and/or test reports?
Yes / No
• Are receiving materials properly handled and protected during the receiving
process and controlled ?
Yes / No

16. Inspection and Testing

17. The 4th part of this Questionnaire is :
Handling, Storage, and Packaging
•Are inspections preformed on incoming and out going materials?
Yes / No
•Are materials and/or supplies segregated by lot numbers?
Yes / No
•Are shelf life materials controlled?
Yes / No
•Are customer-supplied materials and/or supplies controlled?
Yes / No

18. Handling, Storage, and Packaging

19. The 5th part of this Questionnaire is :
In-Process Control & Final Inspection
Acceptance
• Are there in-process inspection/ controls performed by quality personnel?
Yes / No
• Are in process inspection / controls designed, planned and compatible with
operations?
Yes / No
• When applicable, is sampling inspection performed in compliance with
established standards?
Yes / No

20. In-Process Control & Final Inspection Acceptance

21. The 6th part of this Questionnaire is :
non-conforming item
• What controls are applied when a non-conforming item is found at :
Receiving Inspection
In-Process Inspection
Final Inspection
• Are defective materials properly identified, segregated from acceptable
material and held in a controlled area pending disposition?
Yes / No
• Is appropriate corrective action taken on non-conforming materials in
accordance with the applicable standard?
Yes / No

22. Non-conforming item

23. Conclusion
The following Conclusion can be drawn:
• There are signs that Quality Assurance concept improves the
performance of an organization in terms of cost reductions, increase
in corporate performance and productivity, profitability and market
shares.
• Quality Assurance also improves the customer satisfactions and
competitiveness.
• The concept of Quality Assurance has been highly welcomed in the
company as a way of life for customer satisfaction, making the
customer delighted as well as staff and in achieving corporate goals
and objectives.

24. Recommendations
• The practice of Quality Assurance should be regarded as ongoing activity.
• There is need for top management to be more committed to Quality
Assurance.
• The company should intensify efforts on cost reduction exercise.
• The Quality Assurance approach to any process should be based on the
requirement of external customers for the sake of their satisfactions.

25. THANK YOU