Enterprises continue to become more spread out as the result of globalization and the proliferation of new communications technology. Many businesses have had to adjust employment strategies to ensure that all staff members, regardless of their backgrounds, are actively productive in their positions. The following infographic helps to illustrate the diverse range of satisfaction drivers from different regions around the globe, focusing on many countries that have become economically intertwined over the past several years. Why does job satisfaction matter? It is a critical ingredient in creating a fully engaged workforce. High engagement can yield advantages including better productivity, customer ratings, profitability and retention. On the other hand, disengagement costs businesses an estimated $350 billion each year.

1. SATISFACTION
IN THE WORK PLACE
People dedicate a giant chunk of their lives to the work force.
As an employer, are you sure they are happy about it? Find out
what drives job satisfaction and the benefits of a content staff.
DRIVERS AROUND THE WORLD
UNITED STATES
Compensation, Communication between
employees and senior management,
Relationship with immediate supervisor
CHINA
Organizational culture, Firm
commitment, Rank
CANADA
Positive corporate culture, Opportunity
to use their skills and abilities, The
opportunity to learn
INDIA
Compensation, Organizational
Culture, Work load
EUROPE
Compensation, Career prospects,
Education, Work-life balance
SINGAPORE
Overall job security, Work-life
balance, Morale of coworkers
LATIN AMERICA
Overall job security, Benefit packages,
Relationship with management
SOUTH AFRICA
Fun Factor, Working hours, Work load
Sources:
eurofound.europa.eu/ewco/reports/TN0608TR01/TN0608TR01_7.htm
.canada.com/ottawacitizen/news/business/story.html?id=fda14a1f-18aa-4f03-aab6-1896b9f382c6
eurofound.europa.eu/pubdocs/2007/10/en/1/ef0710en.pdf
mkesrm.cityu.edu.hk/zhounan/Institutional%20Forces%20and%20Organizational%20Culture%20in%20
psychologycampus.com/industrial-psychology/job-satisfaction.html]China...%20.pdf
iadb.org/res/publications/pubfiles/pubs-899.pdf
THE BENEFITS
There is a well-established connection between a happy
and engaged workforce and seven performance outcomes:
CUSTOMER RATINGS
PROFITABILITY
PRODUCTIVITY
TURNOVER
SAFETY INCIDENTS
QUALITY/DEFECTS
SHRINKAGE (THEFT) ABSENTEEISM
THE COST IS HIGH FOR AN UNHAPPY WORK FORCE
Stress and dissatisfaction often
lead to reoccurring absenteeism
and presenteeism.
ABSENTEEISM
habitual pattern of
absence from work
PRESENTEEISM
the employee is
physically present,
but lacks productivity
Over half of the
550 million lost
working days in the
U.S. are stress related.
?
?
?
Each year, disengaged employees cost
the economy up to $350 billion due
to lost productivity.
Sources:
smallbusiness.chron.com/job-satisfaction-motivation-benefits-workplace-10205.html
dashburst.com/infographic/unhappy-employees-business-cost/#thumbnail-popup
deliveringhappinessatwork.com/350-billion-a-year-lost-due-to-unhappy-workers/201
3_State_of_the_American_Workplace_Report[1].pdf
WHAT EMPLOYERS CAN DO
ENRICHMENT CHECKLIST:
Direct feedback
Client relationships
Learning opportunities
Flexible work schedule
Direct Communication with Authority
Personal Accountability
www.gpstrategies.com
For more information, email:
info@gpstrategies.com