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Strategy	
  –	
  The	
  Reborn	
  
TALKING	
  POINTS:	
  REBORN.	
  
1.  Brand	
  objec3ve.	
  
2.  Category	
  analysis.	
  
3.  Audience	
  specific.	
  
4.  The	
  issues.	
  	
  
5.  Key	
  insights.	
  
6.  Proposi3on.	
  	
  
7.  Communica3on	
  direc3ve.	
  
8.  Strategic	
  concept.	
  
9.  Concept	
  ar3cula3on	
  tes3ng.	
  
10.  Ac3on	
  plan.	
  	
  	
  
11.  Crea3ve	
  applica3ons.	
  
12.  Budget.	
  
Brand	
  objec;ve:	
  Business	
  sync.	
  
Niche / specialized.
New / over shadow by mother brand Eroding
Ownable? Capitalizing what?
Differentiate: Own by J.Co as Mother Brand,
Be the first: In the market vs To own a story.
Niche / specialized.
Objec&ve.	
  
introduce	
  to	
  own	
  a	
  space	
  and	
  build	
  compe;;ve	
  advantage.	
  
Coffee	
  Bean	
  
Coffee	
  Shop	
  2nd	
  Global	
  Player	
  
Anomali	
  
Local	
  player	
  ϖισινψα µισινψα µενϕαγα ϖαλυε
κοπι Ινδονεσια δενγαν πενγαλαµαν βαρυ
µενγοπι	
  
	
  
Category.	
  
Bring	
  the	
  unique	
  taste	
  of	
  coffee	
  experience	
  as	
  trend	
  and	
  lifestyle	
  
Starbuck	
  
Coffee	
  Shop	
  1st	
  Global	
  Player	
  	
  	
  
* Male + Female, AB socio-status
Unbelievers
20-30
Wivi seekerc/hangout,
workaholic.
60+
Traditional lifestyle
35-50Negative Positive
-20
idealist
40-50
Diet fanatics and
Healthy lifestyle
brand concern
Llifestyle enthusiast
And Market Player
25-40
Social drinkers
Health fragile
45-55
chronic illness
ashma
Trend and
Lifestyle maker
30-40
Fun Active lifestyle
Babyboomers
Audience	
  specific:	
  Transi3ons.	
  
Alfa/indomart café/
Sevel/pop up cafe
Talk of the town
Consumer	
  profiling.	
  
Patriots	
  coffee	
  lover,	
  trend	
  maker	
  and	
  lifestyle	
  seeker.	
  
BIG MARKET
Snow Ball
Conversa&on	
  on	
  issues.	
  
“Ngopi	
  yuk!“	
  =	
  Social	
  Connec;on	
  
(mul;ple	
  meaning/ac;vi;es	
  ngopi	
  and	
  hangout,	
  wivi,	
  mee;ng,	
  killing;me,	
  etc	
  )	
  
Key	
  Insights.	
  
‘Unlimited	
  experience	
  /	
  evergreen	
  coffee	
  experince’	
  
“Ngopi”	
  
Kopi	
  dimanfaatkan	
  untuk	
  yang	
  niat	
  bergadang	
  
Kopi	
  bagian	
  dari	
  gaya	
  hidup	
  modern	
  dan	
  trend	
  
‘Ngopi	
  itu	
  nikmat	
  dan	
  untuk	
  kesehatan	
  sakit	
  kepala	
  	
  
dan	
  asma	
  kronis	
  	
  
Kopi	
  juga	
  untuk	
  start	
  your	
  day	
  
Ngopi	
  sambil	
  hangout	
  dan	
  mee&ng	
  yuk!	
  
Ngopi	
  aja	
  killling	
  &me	
  dan	
  cari	
  tempat	
  yang	
  cozy	
  bisa	
  wivi!	
  	
  
RE-BORN
Karena	
  Jcoffee	
  menawarkan	
  pengalaman	
  UNIK	
  
ME-­‐‘NGOPI’	
  (mul3ple	
  needs)	
  dengan	
  rasa	
  kopi	
  yang	
  UNIK.
The	
  Hybrid	
  Coffee	
  Xperience	
  
Independence	
  as	
  Brand
HOWPosi;oning	
  
SOLUTION
‘Crea;ng	
  evergreen	
  coffee	
  experience’	
  
Brand	
  
Campaign	
  direc;ve:	
  Single	
  message	
  across	
  stages.	
  
Campaign base : Reborn Jcoffee as brand and creating evergreen coffee experience
The Hybrid !
Coffee Experience!
CONSUMER	
  
My	
  preferred	
  coffee	
  hybrid	
  experience	
  in	
  taste	
  	
  
with	
  Jcoffee	
  as	
  as	
  trend	
  and	
  lifestyle	
  
	
  
CULTURAL	
  	
  
Seeking	
  for	
  in	
  evergreen	
  experience	
  
coffee	
  and	
  lifestyle	
  
CATEGORY	
  
Bring	
  the	
  unique	
  taste	
  
Of	
  coffee	
  experience	
  
as	
  trend	
  and	
  lifestyle	
  
BRAND	
  
we	
  create	
  evergreen	
  
coffee	
  xperience	
  
Concept	
  Alpha	
  
HIGH VISIBILITY ισ ιµπορταντ
• Increase Brand Awareness
Brand	
  Reborn	
  
(Branding,	
  Logo,	
  id)	
  
Strategic	
  concept:	
  RE-­‐BORN|HYBRID|EVERGREEN	
  
Concept	
  Omega	
  
Brand	
  
Xperience	
  
Concept	
  Alpha:	
  Brand	
  visibility	
  inspire	
  coffee	
  lover.	
  
(	
  Branding	
  and	
  Unique	
  taste	
  leads	
  to	
  Jcoffee	
  –
transforma3on	
  )	
  
-­‐	
  Provoca3ve,	
  unique,	
  engaging.	
  	
  
	
  
Σινχε χοφφεε ισ αν Ιµπυλσε προδυχτ,
HIGH VISIBILITY ισ ιµπορταντ!
Ηιγη αωαρνεσσ ανδ ρεχαλλ ϑχο ασ µοτηερ βρανδ ρατηερ
τηαν
ϑχοφφεε µορε το λοω αωαρνεσσ.
Οτηερ πλαψερ ισ αλρεαδψ εσταβλιση ιν τηε χοφφεε σηοπ
ωαρ αλσο ινφραστρυχτυρε ανδ χηαιν (σινγλε σερϖε ιν τηε
ηψπερµαρτ ανδ ατταχηεδ ωιτη λοχαλ µαρτ.)
Jcoffee in EVERY CORNER!
Concept	
  Omega:	
  Avid	
  coffee	
  lifestyle.	
  
(Hybrid:	
  Unique	
  Taste,	
  emo3onal,	
  experience)	
  
	
  
Yuk	
  ngopi……Jcoffee….unique	
  taste	
  
Yuk	
  ngopi……Jcoffee….cozy	
  
Yuk	
  ngopi…..Jcoffee…..wivi,	
  fast	
  lane,	
  pre	
  order,	
  
…….Jcoffee…have	
  fun…playground	
  for	
  
modern	
  trend	
  and	
  lifestyle!	
  Jcoffee	
  adalah	
  bagian	
  dari	
  circle	
  of	
  
life	
  =	
  #YUKJCOFFEE	
  =	
  TEMPATNYA	
  NGOPI	
  (Social	
  
Connec;on)	
  
	
  
Seper3nya	
  sederhana,	
  tapi	
  sangat	
  pen3ng	
  untuk	
  meciptakan	
  
kesan	
  evergreen	
  dan	
  hybrid	
  dari	
  me-­‐’Ngopi‘	
  
	
  
Jcoffee	
  menciptakan	
  me-­‐ngopi	
  yang	
  evergreen	
  dan	
  hybrid	
  baik	
  
rasa	
  ataupun	
  experience,	
  kita	
  bukan	
  memberikan	
  yang	
  market	
  
mau	
  tapi	
  yang	
  market	
  perlukan.	
  à	
  a	
  be`er	
  way	
  for	
  
enjoying	
  coffee	
  experience	
  
	
  
Dengan	
  Jcoffee,	
  saya	
  bisa	
  berkata	
  …	
  #YUKJCOFFEE!	
  
	
  
Mau	
  ngapain	
  aja	
  /bercinta/makan/olahraga/killing;me/
mee;ng,	
  INGAT	
  JCOFFEE	
  TEMPATNYA	
  NGOPI	
  klik	
  
www.JCOFFEE.com/YUKJCOFFEE	
  
Concept	
  tes;ng:	
  Behavior	
  changing.	
  
Ac;on	
  plan:	
  Hybrid	
  the	
  Brand	
  building	
  elements.	
  
phase 1
Campaign base
•Brand id
resturcture and
implementation all
line
Phase 2
•Re-launch
Jcoffee new look
•Jcoffee shop
launching
•activation event
•launching new
microsite and
promo
#YUKJCOFFEE
phase 3
Brand Awareness
•Sosmed -
#YUKJCOFFEE
•Point of purchase
phase 4
Brand interactivity
•Endorser
•Sosmed -
#YUKJCOFFEE
•PR Activation
phase 5
•Endorser
•Feedbacks
•YouTube Virals
Pilot Coffee Shop > HYBRID Infrastructure
• Digital Campaign (LBS, Gamification, Google Mapping, etc)
• Digital instore Experience
(Board, Solar Mobile Charging Socket, Music Experience – Co Brand w/Itunes,etc)
• Member Card and Loyalty Programe
• Apps >> Pre Order /Fast Lane /Coffe to Go
• New Coffee Shop atmosphere (exterior and interior) single serve shop
• Recycle Cup Machine – The First EcoFriendly Coffeeshop
• Vending Machine
• Single serve – product line OOH > Hypermart/Alfa/Superindo/Sevel/Pop up store
• Unique Interior/Exterior
Campaign	
  stages:	
  Community	
  of	
  believers	
  
Ac;on	
  plan:	
  Brand	
  building	
  elements.	
  
Key	
  message:	
  
Evergreen	
  Coffee	
  Experience	
  
Communica&on	
  trigger:	
  
Hybrid	
  Experience	
  
(RELEVANCE)	
  
Interac&on	
  between	
  Community	
  of	
  believers’:	
  
Guerilla	
  PR	
  /	
  Digital	
  Campaign	
  ac;va;on	
  series	
  	
  
leads	
  to	
  brand	
  interac;ve	
  website.	
  
(DIFFERENTIATION)	
  
Engage	
  in	
  social	
  mission:	
  
The	
  First	
  Eco	
  Friendly	
  Coffee	
  Shop	
  
(ESTEEM)	
  
Par&cipa&ons	
  on	
  the	
  cause	
  
Virals	
  on	
  Social	
  networking.	
  
(KNOWLEDGE)	
  
Bold	
  visual	
  iden&ty	
  
Memorable	
  campaign	
  icons	
  /	
  slogan.	
  
Channel	
  selec;on:	
  Media	
  plan.	
  
Mini	
  PR-­‐ACTIVATION	
  	
  
@	
  PUBLIC	
  DOMAIN	
  
Customized,	
  selected,	
  targeted,	
  effec3ve.	
  
POINT	
  OF	
  PURCHASE	
  
Lifestyle	
  medical	
  +	
  video	
  blog	
  
YOUTUBE	
  VIRAL	
  SERIES	
  
COLLATERALS	
  and	
  	
  
GUERILLA	
  AMBIENT	
  
FLASH-­‐MOB	
  DANCE	
  
BRAND? χιτρα/ιµαγε περυσαηααν ψανγ διρασακαν εµοσιοναλ σεχαρα κεσελυρυηαν.
IDENTITY? ασπεκ ϖισυαλ - ψανγ µερυπακαν βαγιαν δαρι κεσελυρυηαν ΒΡΑΝΔ.
LOGO? σεβυαη ιδεντιφικασι βισνισ δαλαµ βεντυκ ψανγ παλινγ σεδερηανα µελαλυι πενγγυνααν τανδα/
ικον.
Crea;ve	
  strategy	
  brief.	
  
	
  
Brand	
  proposi;on:	
  
The	
  Hybrid	
  Coffee	
  Xperience	
  
	
  
Audience	
  specific:	
  
Passionate	
  and	
  Experiencing	
  coffee/ngopi	
  as	
  a	
  place	
  for	
  
social	
  connec3on	
  aswell	
  as	
  taste,	
  a	
  hybrid	
  coffee	
  shop	
  
	
  
What	
  do	
  we	
  want	
  to	
  achieve?	
  
We	
  serve	
  bener	
  (hybrid)	
  in:	
  hybrid	
  cofffee	
  shop,	
  taste,	
  
in	
  line	
  product,	
  etc	
  =	
  Reborn	
  -­‐-­‐à	
  evergreen	
  experience	
  
	
  
What	
  is	
  the	
  one	
  key	
  insight?	
  
Evergreen	
  Experience	
  
	
  
What	
  do	
  we	
  want	
  people	
  to	
  do?	
  
Coffee	
  =	
  Ngopi	
  top	
  of	
  mind.	
  	
  
	
  
How	
  should	
  we	
  tell	
  them?	
  
No	
  maner	
  what	
  you	
  do	
  in	
  a	
  day,	
  
Coffee	
  is	
  a	
  ritual	
  and	
  a	
  place	
  easy	
  to	
  find	
  
(	
  jcoffee	
  in	
  every	
  corner)	
  
	
  
Why	
  would	
  they?	
  
Hybrid	
  strategy	
  and	
  evergreen	
  experience	
  
	
  
Crea;ve	
  inspira;on:	
  
Persona	
  /	
  experiences	
  /	
  digital	
  lifestyle/	
  
	
  
Mandatory:	
  	
  
Jcoffee	
  in	
  use	
  
	
  
BRAND AWARNESS – MOBILE APP | community | pay to
go | pre order | jcoffee chat and share | poin reward > loyalty program!
BRAND AWARNESS – JCOFFEE ePAY!
AWARNESS!
GOOGLE MAP!
Strategy	
  –	
  The	
  End	
  

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Jcoffee strategy

  • 1. Strategy  –  The  Reborn  
  • 2. TALKING  POINTS:  REBORN.   1.  Brand  objec3ve.   2.  Category  analysis.   3.  Audience  specific.   4.  The  issues.     5.  Key  insights.   6.  Proposi3on.     7.  Communica3on  direc3ve.   8.  Strategic  concept.   9.  Concept  ar3cula3on  tes3ng.   10.  Ac3on  plan.       11.  Crea3ve  applica3ons.   12.  Budget.  
  • 3. Brand  objec;ve:  Business  sync.   Niche / specialized. New / over shadow by mother brand Eroding Ownable? Capitalizing what? Differentiate: Own by J.Co as Mother Brand, Be the first: In the market vs To own a story. Niche / specialized. Objec&ve.   introduce  to  own  a  space  and  build  compe;;ve  advantage.  
  • 4. Coffee  Bean   Coffee  Shop  2nd  Global  Player   Anomali   Local  player  ϖισινψα µισινψα µενϕαγα ϖαλυε κοπι Ινδονεσια δενγαν πενγαλαµαν βαρυ µενγοπι     Category.   Bring  the  unique  taste  of  coffee  experience  as  trend  and  lifestyle   Starbuck   Coffee  Shop  1st  Global  Player      
  • 5. * Male + Female, AB socio-status Unbelievers 20-30 Wivi seekerc/hangout, workaholic. 60+ Traditional lifestyle 35-50Negative Positive -20 idealist 40-50 Diet fanatics and Healthy lifestyle brand concern Llifestyle enthusiast And Market Player 25-40 Social drinkers Health fragile 45-55 chronic illness ashma Trend and Lifestyle maker 30-40 Fun Active lifestyle Babyboomers Audience  specific:  Transi3ons.   Alfa/indomart café/ Sevel/pop up cafe Talk of the town Consumer  profiling.   Patriots  coffee  lover,  trend  maker  and  lifestyle  seeker.   BIG MARKET Snow Ball
  • 6. Conversa&on  on  issues.   “Ngopi  yuk!“  =  Social  Connec;on   (mul;ple  meaning/ac;vi;es  ngopi  and  hangout,  wivi,  mee;ng,  killing;me,  etc  )  
  • 7. Key  Insights.   ‘Unlimited  experience  /  evergreen  coffee  experince’   “Ngopi”   Kopi  dimanfaatkan  untuk  yang  niat  bergadang   Kopi  bagian  dari  gaya  hidup  modern  dan  trend   ‘Ngopi  itu  nikmat  dan  untuk  kesehatan  sakit  kepala     dan  asma  kronis     Kopi  juga  untuk  start  your  day   Ngopi  sambil  hangout  dan  mee&ng  yuk!   Ngopi  aja  killling  &me  dan  cari  tempat  yang  cozy  bisa  wivi!    
  • 8. RE-BORN Karena  Jcoffee  menawarkan  pengalaman  UNIK   ME-­‐‘NGOPI’  (mul3ple  needs)  dengan  rasa  kopi  yang  UNIK. The  Hybrid  Coffee  Xperience   Independence  as  Brand HOWPosi;oning   SOLUTION ‘Crea;ng  evergreen  coffee  experience’   Brand  
  • 9. Campaign  direc;ve:  Single  message  across  stages.   Campaign base : Reborn Jcoffee as brand and creating evergreen coffee experience The Hybrid ! Coffee Experience!
  • 10. CONSUMER   My  preferred  coffee  hybrid  experience  in  taste     with  Jcoffee  as  as  trend  and  lifestyle     CULTURAL     Seeking  for  in  evergreen  experience   coffee  and  lifestyle   CATEGORY   Bring  the  unique  taste   Of  coffee  experience   as  trend  and  lifestyle   BRAND   we  create  evergreen   coffee  xperience   Concept  Alpha   HIGH VISIBILITY ισ ιµπορταντ • Increase Brand Awareness Brand  Reborn   (Branding,  Logo,  id)   Strategic  concept:  RE-­‐BORN|HYBRID|EVERGREEN   Concept  Omega   Brand   Xperience  
  • 11. Concept  Alpha:  Brand  visibility  inspire  coffee  lover.   (  Branding  and  Unique  taste  leads  to  Jcoffee  – transforma3on  )   -­‐  Provoca3ve,  unique,  engaging.       Σινχε χοφφεε ισ αν Ιµπυλσε προδυχτ, HIGH VISIBILITY ισ ιµπορταντ! Ηιγη αωαρνεσσ ανδ ρεχαλλ ϑχο ασ µοτηερ βρανδ ρατηερ τηαν ϑχοφφεε µορε το λοω αωαρνεσσ. Οτηερ πλαψερ ισ αλρεαδψ εσταβλιση ιν τηε χοφφεε σηοπ ωαρ αλσο ινφραστρυχτυρε ανδ χηαιν (σινγλε σερϖε ιν τηε ηψπερµαρτ ανδ ατταχηεδ ωιτη λοχαλ µαρτ.) Jcoffee in EVERY CORNER! Concept  Omega:  Avid  coffee  lifestyle.   (Hybrid:  Unique  Taste,  emo3onal,  experience)     Yuk  ngopi……Jcoffee….unique  taste   Yuk  ngopi……Jcoffee….cozy   Yuk  ngopi…..Jcoffee…..wivi,  fast  lane,  pre  order,   …….Jcoffee…have  fun…playground  for   modern  trend  and  lifestyle!  Jcoffee  adalah  bagian  dari  circle  of   life  =  #YUKJCOFFEE  =  TEMPATNYA  NGOPI  (Social   Connec;on)     Seper3nya  sederhana,  tapi  sangat  pen3ng  untuk  meciptakan   kesan  evergreen  dan  hybrid  dari  me-­‐’Ngopi‘     Jcoffee  menciptakan  me-­‐ngopi  yang  evergreen  dan  hybrid  baik   rasa  ataupun  experience,  kita  bukan  memberikan  yang  market   mau  tapi  yang  market  perlukan.  à  a  be`er  way  for   enjoying  coffee  experience     Dengan  Jcoffee,  saya  bisa  berkata  …  #YUKJCOFFEE!     Mau  ngapain  aja  /bercinta/makan/olahraga/killing;me/ mee;ng,  INGAT  JCOFFEE  TEMPATNYA  NGOPI  klik   www.JCOFFEE.com/YUKJCOFFEE   Concept  tes;ng:  Behavior  changing.  
  • 12. Ac;on  plan:  Hybrid  the  Brand  building  elements.   phase 1 Campaign base •Brand id resturcture and implementation all line Phase 2 •Re-launch Jcoffee new look •Jcoffee shop launching •activation event •launching new microsite and promo #YUKJCOFFEE phase 3 Brand Awareness •Sosmed - #YUKJCOFFEE •Point of purchase phase 4 Brand interactivity •Endorser •Sosmed - #YUKJCOFFEE •PR Activation phase 5 •Endorser •Feedbacks •YouTube Virals Pilot Coffee Shop > HYBRID Infrastructure • Digital Campaign (LBS, Gamification, Google Mapping, etc) • Digital instore Experience (Board, Solar Mobile Charging Socket, Music Experience – Co Brand w/Itunes,etc) • Member Card and Loyalty Programe • Apps >> Pre Order /Fast Lane /Coffe to Go • New Coffee Shop atmosphere (exterior and interior) single serve shop • Recycle Cup Machine – The First EcoFriendly Coffeeshop • Vending Machine • Single serve – product line OOH > Hypermart/Alfa/Superindo/Sevel/Pop up store • Unique Interior/Exterior Campaign  stages:  Community  of  believers  
  • 13. Ac;on  plan:  Brand  building  elements.   Key  message:   Evergreen  Coffee  Experience   Communica&on  trigger:   Hybrid  Experience   (RELEVANCE)   Interac&on  between  Community  of  believers’:   Guerilla  PR  /  Digital  Campaign  ac;va;on  series     leads  to  brand  interac;ve  website.   (DIFFERENTIATION)   Engage  in  social  mission:   The  First  Eco  Friendly  Coffee  Shop   (ESTEEM)   Par&cipa&ons  on  the  cause   Virals  on  Social  networking.   (KNOWLEDGE)   Bold  visual  iden&ty   Memorable  campaign  icons  /  slogan.  
  • 14. Channel  selec;on:  Media  plan.   Mini  PR-­‐ACTIVATION     @  PUBLIC  DOMAIN   Customized,  selected,  targeted,  effec3ve.   POINT  OF  PURCHASE   Lifestyle  medical  +  video  blog   YOUTUBE  VIRAL  SERIES   COLLATERALS  and     GUERILLA  AMBIENT   FLASH-­‐MOB  DANCE  
  • 15. BRAND? χιτρα/ιµαγε περυσαηααν ψανγ διρασακαν εµοσιοναλ σεχαρα κεσελυρυηαν. IDENTITY? ασπεκ ϖισυαλ - ψανγ µερυπακαν βαγιαν δαρι κεσελυρυηαν ΒΡΑΝΔ. LOGO? σεβυαη ιδεντιφικασι βισνισ δαλαµ βεντυκ ψανγ παλινγ σεδερηανα µελαλυι πενγγυνααν τανδα/ ικον.
  • 16. Crea;ve  strategy  brief.     Brand  proposi;on:   The  Hybrid  Coffee  Xperience     Audience  specific:   Passionate  and  Experiencing  coffee/ngopi  as  a  place  for   social  connec3on  aswell  as  taste,  a  hybrid  coffee  shop     What  do  we  want  to  achieve?   We  serve  bener  (hybrid)  in:  hybrid  cofffee  shop,  taste,   in  line  product,  etc  =  Reborn  -­‐-­‐à  evergreen  experience     What  is  the  one  key  insight?   Evergreen  Experience     What  do  we  want  people  to  do?   Coffee  =  Ngopi  top  of  mind.       How  should  we  tell  them?   No  maner  what  you  do  in  a  day,   Coffee  is  a  ritual  and  a  place  easy  to  find   (  jcoffee  in  every  corner)     Why  would  they?   Hybrid  strategy  and  evergreen  experience     Crea;ve  inspira;on:   Persona  /  experiences  /  digital  lifestyle/     Mandatory:     Jcoffee  in  use    
  • 17.
  • 18. BRAND AWARNESS – MOBILE APP | community | pay to go | pre order | jcoffee chat and share | poin reward > loyalty program!
  • 19.
  • 20. BRAND AWARNESS – JCOFFEE ePAY!