Ghost Pattern Software Presentation GWAVACon 2012

1. Delivering Mail,
Calendar, and Contacts
to Your Mobile
GroupWise Users
Daniel Shelley
GWAVAcon EMEA 2012
October 2012

2. Ghost Pattern Software
• Founded in 2009
• Headquarters, development in Utah
• Focus on GroupWise mobility solutions

3. Constant change in the Mobile Market
• Starting in 2007, Nokia and RIM started to
be displaced by Apple’s iPhone
• In 2008 Android entered the market
• iPad created a new market in Spring 2010
• Amazon releases Kindle Fire in Fall 2011
• More new devices coming!

4. Who Is Winning?
• Phones
– Apple’s iPhone
– Android – Samsung is the only one that is making money
– Windows Mobile is a viable platform, but needs to sell
more devices. Watch this space!
• Tablets
– iPad dominates
– Amazon’s devices are popular
– Google’s Nexus 7 will do well Q4 2012
– Windows 8 tablets? Maybe.

5. What Users Want
• Support for their new smartphone
• Easy to use, setup
• GroupWise features
• It should just work

6. IT Department Response?
• Some put their heads in the sand!
• Others embrace a BYOD policy
• Enable your users to be more productive
• Use tablets in ways that laptops can not
be used

7. What About GroupWise?
• Smartphones do not come with support for
GroupWise out of the box
• ActiveSync solutions can be good, but…
– Possibly expensive licensing
– Limited to Exchange functionality
– Requires IT department support and installation
• GroupWise WebAccess – not quite what
people want

8. From Ghost Pattern Software
• For iOS
– GW Mail with notifications
– GW Calendar
– GW Contacts
• For Android
– GW Mail
– GW Calendar
• For Samsung BADA

9. From Ghost Pattern Software
• Native applications
• Easy to setup
• Support for iOS, Android
• Easy to get:
– Apple App Store
– Google Play or Amazon Appstore
• Works with phones and tablets
• Supports GroupWise 2012, 8, 7 and 6.5

10. How Does It Work?
• Native App
• Connects to GroupWise
WebAccess just like a
web browser
GroupWise
WebAccess

11. Easy To Get

12. Apple App Store
• Open the Apple App
Store app
• Search for “GroupWise”
• Buy the app and
download
• Just like buying “Angry
Birds”

13. Setup
• Enter the URL to your
GroupWise WebAccess
server
• No server changes/
configuration required

14. Fast
• Access to your mailbox
in a handful of minutes
• No server configuration
required

15. GW Mail for iOS

16. Mailbox
• Native iPhone interface
• Automatic login
• Support for
– GroupWise 2012
– GroupWise 8
– GroupWise 7
– GroupWise 6.5

17. Read an Email
• Read an email,
appointment, task or
note

18. iPad Support

19. Setup
• Easily setup the app to
connect to GroupWise
using GroupWise
WebAccess
• Securely stores
password

20. Mailbox
• Shows unread status
• Reply/forward status
• Attachment icon

21. Swipe to Delete
• Swipe your finger left to
right over the date area
of the email you want to
delete

22. Folders
• View items in other
folders, like your cabinet
• Move items to a folder

23. Folders
• View items in other
folders, like your cabinet
• Move items to a folder

24. Read an Email
• Read an email,
appointment, task or
note
• Mark unread
• Delete

25. Read an Email
• Reply
• Forward
• Move

26. Properties
• View item properties
• Access status tracking

27. Attachments
• Use the GroupWise
document viewer
• Use the iOS document
viewer
• Open attachment with
other apps on device:
e.g. pdf, .doc viewers

28. Attachments
• Example: view a .docx
MS Office document
using the iOS document
viewer

29. Compose
• Compose new email
• Reply
• Forward

30. Address Books
• Search your address
books to compose
• Uses the following order
1. iOS device contacts
2. Frequent Contacts*
3. Other GW address books
4. GW System address book

31. Address Books
• Search your address
books to compose
• Uses the following order
1. iOS device contacts
2. Frequent Contacts*
3. Other GW address books
4. GW System address book

32. Demo

33. Notifications

34. Notifications
• New! We have a notification
service available for GW Mail
• Push notification to app
• The Notification server polls
GroupWise server
• Monthly cost for the service
• Can be purchased for your
users
• IT department can request that
this be disabled for their users

35. What about push notifications?
• Normally the app
communicates directly
with your GroupWise
WebAccess server
• Apple does not let apps
run in the background in
order to check for new
data (battery concerns)
GroupWise
WebAccess

36. What about push notifications?
Apple
Push
• Notification server
No8fica8on
polls GWWA
Service
• When new email
is found, Apple’s
APNS server is
notified
• APNS server does
Ghost
Pa2ern
push to devices
So5ware
GroupWise
No8fica8on
Server
WebAccess

37. GW Mail for Android

38. Mailbox
• Updated interface!
• Native Android app
• Features of the iOS app,
but with an Android look
and feel

39. Read an Email
• Read an email,
appointment, task or
note

40. Android Features
• Read mailbox, other folders
• Delete, move, read later, properties
• Compose, Reply, Reply All, Forward
• Search GroupWise address books when
composing
• Attachments: view with GroupWise
WebAccess or open with available app

41. GW Calendar for iOS

42. GW Calendar
• Native iPhone interface
• Automatic login
• Support for
– GroupWise 2012
– GroupWise 8
– GroupWise 7
– GroupWise 6.5
• View appointments, tasks
and notes
• New month view!

43. iPad Support

44. Core Features
• View an item
• Reply, Forward, Delete
• View item properties
• GroupWise document
viewer, iOS document
viewer or open with app

45. Calendar Actions
• Accept, decline,
complete appointments,
tasks and notes
• Resend (modify)

46. Compose
• Appointments
• Tasks
• Notes
• Posted appointments
• Posted Tasks
• Posted Notes
• Search your address
books to compose

47. Calendar Selection
• Pick the calendars you
want to display
• Can include shared
calendars
• Only works for calendars
that show in GroupWise
WebAccess
• Requires GroupWise 8

48. Demo

49. GW Calendar for Android

50. Android
• Updated interface!
• Native Android interface
• Like iOS app, but with an
Android look and feel

51. Calendar Views
• Day, Week, Month Views
• Calendar picker

52. Core Features
• View an item
• Reply, Forward, Delete
• View item properties
• GroupWise document
viewer or open with app
• Compose appointments
• Search your address
books to compose

53. GW Contacts for iOS

54. Search Address Books
• Search by first name, last
name or email address
• Uses the following order
1. iOS device contacts
2. Frequent Contacts*
3. Other GW address books
4. GW System address book

55. Contact Detail
• Find a phone number
(tap to call)
• Find an email address
– Launches GW Mail
– Launches GW Calendar
– Launches iOS Mail
• Address launches map

56. Why this solution?

57. GroupWise Features
• Tasks and Notes
• Search all address books
• Status tracking
• GroupWise WebAccess document
converter
• Open attachments on device
• View attached/forwarded emails
• View shared folders

58. GroupWise Support
• GroupWise 2012
• GroupWise 8
• GroupWise 7
• GroupWise 6.5

59. Device Support
• iOS
– Supports iOS 4.3+
– Supports iPad, iPhone, iPod Touch
• Android
– Supports Android 2.1+
– Works with phones and tablets

60. Connectivity
• Connects to GroupWise WebAccess
server directly from the device
• Requires internet connection
• iOS supports NAM
• Android supports NAM

61. How Users Buy
• iOS
– Buy on the Apple App Store
• Android
– Buy on Google Play
– Buy on the Amazon App Store
• Simply search for “GroupWise”

62. iOS Volume Purchases
• Apple does not allow sales outside of the app store
• Apple does have a volume purchase program for
education
– Requires a minimum initial purchase of 20 copies
– Apple sends you promotional codes that users can redeem on
their devices
– 50% price discount
• Volume Purchase Program for Businesses
– Get set up with Apple to buy in volume
• App “gifting” option
• Notification service can be purchased directly

63. Android Volume Purchases
• You can buy volume licenses directly
• I send you .apk files preset to use your server
• Email me at Daniel@ghostpattern.com
• 50% discount for education

64. Better than other solutions
• Simple setup, no server changes
• Inexpensive
• No sync problems
• Supports older versions of GroupWise
• Supports GroupWise specific features
• Shared folders, all address books

65. GW Lite
• To test your server with
these apps prior to
buying, install the free
GW Lite app.

66. But I want more!
• The updates will keep coming with new
features and bug fixes
• New GroupWise apps too!
• Subscribe to our newsletter
http://ghostpattern.com/news

67. Contact Us
• Enhancement requests? Questions?
– Daniel@ghostpattern.com
• Support
– Support@ghostpattern.com

68. Q&A