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Empowering
  The Next Generation
    Michael Schechter
Digital Marketing Director
      Honora Pearls
I Know What You’re Thinking...
The “Next Generation” employee
has no idea how to dress, no idea
how to talk to people. They seem
entitled, like the world owes them
  something and they just don’t
 seem willing to put in the hard
work that has made this business
         what it is today....
The Next Generation Employee...
But Here’s The Thing...

What made the business what it is
  today isn’t going to be what
 makes the business what it is
     going to be tomorrow.
 And taking the time to both train
and empower the Next Generation
     will help you get there.
The Bottom Line
We (and by we, I mean the Next
   Generation) have a LOT to
 learn, but maybe... just maybe
    that underdressed, poorly
  spoken kid who spends WAY
too much time on Facebook can
    help grow your business!
But the thing is, both of us are
  going to have to change.
So Where Does That Leave Us?
So How Do We Get Here?
Let’s Break Things Down...

  There are some real challenges
  here. The Next Generation are
inexperienced at the start and they
tend to be unfocused. There often
     feels like there is a real
 impatience and that their attitude
  can border on unprofessional.
But All Is Not Lost!


  Each one of those challenges
  brings with it a unique set of
    opportunities that can be
leveraged if you decide that it is
       worth your time...
Let’s Break Things Down...

      The Challenges
     • Inexperienced
     • Unfocused
     • Impatient
     • Annoying?
Let’s Break Things Down...

    The Opportunities
    • Plugged In
    • Always On
    • Less Fearful
    • Collaborative
    • Leaders
What It Really Comes Down To...


This emerging generation cares
WHY they do WHAT they do
    more than ever before.
  They don’t want a JOB...
  They want a CALLING!
A Few Facts About Gen-Next




     Courtesy of Rains Media - http://slidesha.re/hrfews
A Few Facts About Gen-Next
 Boomers INVESTED time in
work, millennials SPEND time.
A Few Facts About Gen-Next
The Real Opportunity...


  Those who are able to empower
and leverage these skills, especially
       the Next Generation’s
 understanding of technology will
 be better prepared for the future.
Should You Take This Seriously?


  At the end of the day, it really
   comes down to one thing...
Are you looking for EMPLOYEES
 or are you looking for TALENT?
Should You Take This Seriously?


   What do YOU want to be?
Are you going to be an OWNER or
      are you a LEADER?
What This ISN’T About!

 This isn’t about meeting your
   employees in the middle.
   It is about finding the right
 imbalance that allows younger
employees to make a meaningful
 contributions to your business.
So What Is This All About?


      This is about change.
This new employee represents the
 change that is coming our way.
It is about steering your business
        towards the future.
The Next Generation Employee

    How do younger employees
currently factor into your operation?
What opportunities are you creating
     for younger employees?
Are you setting goals and providing
      the tools for success?
Why Should I Change?

 Because the Next Generation
 employee leads us into a very
important topic of conversation
  regarding your business...
The Next Generation Consumer
The Next Generation Consumer
The Next Generation Consumer

This newer, younger consumer is
vastly different than the types of
  buyers you’ve had walking
       through your door.
   It is essential that they feel
  comfortable in your store and
having employees they can relate
            to will help.
They Have Different Concerns

    • Versatility
    • Sustainability
    • Customizable
    • Price
The Next Generation Consumer
They are VERY different...
• Far More Casual
• Used To Costume
• Extremely Price Savvy
• They Are On Demand
• They Are Consumers!
They Have So Many Options

There are so many new
opportunities available to the
Next Generation Consumer
• E-tailers
• Group Buying Sites
•Local Jewelers Online
The Next Generation Consumer

What Products Are You Bringing
In To Appeal To This Customer?
   What Experiences Are You
Creating To Catch Their Interest?
Would Your Kid Be Comfortable
  Walking Into Your Store?
The Generation Gap
The Generation Gap


  We are at a time where two
 VERY different generations are
    working side by side.
How are you bridging that gap and
 ensuring that BOTH generations
   leverage each others skills?
Get Them On The Same Page...


The opportunity lies in getting
  both groups together, along
with management, to really try
to DEFINE and then REFINE
 the culture of your business.
Things Are Changing Fast!

  A “this is the way we have
  always done things around
here” mentality is not going to
 take your business where it
         needs to go.
It’s Time To Slaughter
Some Sacred Cows...
But Which One To Kill?




This Guy Looks Good!
What Do You Want In Your Store?

Work with your staff to decide
which practices stay and which
         should go.
If they are a part of creating the
process, they are far more likely
          to enforce it.
Bridging The Generation Gap

How can generational differences
become operational opportunities?
 How can you remain true to your
 core while looking to the future?
How do you get all of you staff and
 management on the same page?
What Can Happen...
Download The GNJ Framework



Visit http://bit.ly/GNJFrame
         to download
   The Next Generation
  Framework document.
Join The Conversation At


     Gen-NextJewelers.com
Facebook.com/GenNextJewelers
  Twitter.com/GenNextJewelers
   Or on our LinkedIn Group

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Empowering The Next Generation

  • 1. Empowering The Next Generation Michael Schechter Digital Marketing Director Honora Pearls
  • 2. I Know What You’re Thinking... The “Next Generation” employee has no idea how to dress, no idea how to talk to people. They seem entitled, like the world owes them something and they just don’t seem willing to put in the hard work that has made this business what it is today....
  • 3. The Next Generation Employee...
  • 4. But Here’s The Thing... What made the business what it is today isn’t going to be what makes the business what it is going to be tomorrow. And taking the time to both train and empower the Next Generation will help you get there.
  • 5. The Bottom Line We (and by we, I mean the Next Generation) have a LOT to learn, but maybe... just maybe that underdressed, poorly spoken kid who spends WAY too much time on Facebook can help grow your business! But the thing is, both of us are going to have to change.
  • 6. So Where Does That Leave Us?
  • 7. So How Do We Get Here?
  • 8. Let’s Break Things Down... There are some real challenges here. The Next Generation are inexperienced at the start and they tend to be unfocused. There often feels like there is a real impatience and that their attitude can border on unprofessional.
  • 9. But All Is Not Lost! Each one of those challenges brings with it a unique set of opportunities that can be leveraged if you decide that it is worth your time...
  • 10. Let’s Break Things Down... The Challenges • Inexperienced • Unfocused • Impatient • Annoying?
  • 11. Let’s Break Things Down... The Opportunities • Plugged In • Always On • Less Fearful • Collaborative • Leaders
  • 12. What It Really Comes Down To... This emerging generation cares WHY they do WHAT they do more than ever before. They don’t want a JOB... They want a CALLING!
  • 13. A Few Facts About Gen-Next Courtesy of Rains Media - http://slidesha.re/hrfews
  • 14. A Few Facts About Gen-Next Boomers INVESTED time in work, millennials SPEND time.
  • 15. A Few Facts About Gen-Next
  • 16. The Real Opportunity... Those who are able to empower and leverage these skills, especially the Next Generation’s understanding of technology will be better prepared for the future.
  • 17. Should You Take This Seriously? At the end of the day, it really comes down to one thing... Are you looking for EMPLOYEES or are you looking for TALENT?
  • 18. Should You Take This Seriously? What do YOU want to be? Are you going to be an OWNER or are you a LEADER?
  • 19. What This ISN’T About! This isn’t about meeting your employees in the middle. It is about finding the right imbalance that allows younger employees to make a meaningful contributions to your business.
  • 20. So What Is This All About? This is about change. This new employee represents the change that is coming our way. It is about steering your business towards the future.
  • 21. The Next Generation Employee How do younger employees currently factor into your operation? What opportunities are you creating for younger employees? Are you setting goals and providing the tools for success?
  • 22. Why Should I Change? Because the Next Generation employee leads us into a very important topic of conversation regarding your business... The Next Generation Consumer
  • 24. The Next Generation Consumer This newer, younger consumer is vastly different than the types of buyers you’ve had walking through your door. It is essential that they feel comfortable in your store and having employees they can relate to will help.
  • 25. They Have Different Concerns • Versatility • Sustainability • Customizable • Price
  • 26. The Next Generation Consumer They are VERY different... • Far More Casual • Used To Costume • Extremely Price Savvy • They Are On Demand • They Are Consumers!
  • 27. They Have So Many Options There are so many new opportunities available to the Next Generation Consumer • E-tailers • Group Buying Sites •Local Jewelers Online
  • 28. The Next Generation Consumer What Products Are You Bringing In To Appeal To This Customer? What Experiences Are You Creating To Catch Their Interest? Would Your Kid Be Comfortable Walking Into Your Store?
  • 30. The Generation Gap We are at a time where two VERY different generations are working side by side. How are you bridging that gap and ensuring that BOTH generations leverage each others skills?
  • 31. Get Them On The Same Page... The opportunity lies in getting both groups together, along with management, to really try to DEFINE and then REFINE the culture of your business.
  • 32. Things Are Changing Fast! A “this is the way we have always done things around here” mentality is not going to take your business where it needs to go.
  • 33. It’s Time To Slaughter Some Sacred Cows...
  • 34. But Which One To Kill? This Guy Looks Good!
  • 35. What Do You Want In Your Store? Work with your staff to decide which practices stay and which should go. If they are a part of creating the process, they are far more likely to enforce it.
  • 36. Bridging The Generation Gap How can generational differences become operational opportunities? How can you remain true to your core while looking to the future? How do you get all of you staff and management on the same page?
  • 38. Download The GNJ Framework Visit http://bit.ly/GNJFrame to download The Next Generation Framework document.
  • 39. Join The Conversation At Gen-NextJewelers.com Facebook.com/GenNextJewelers Twitter.com/GenNextJewelers Or on our LinkedIn Group

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