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Gene King, APR
Director Global Media Relations
& Corporate Communications
@geneaking
 U.S. newspaper print circulation decreased 8.7% in
past 5 years
 Digital circulation of newspaper outlets worldwide
increased 45.3%
 Reporters writing headlines to get more views
 NY Times builds out “digital rewrite team”
 Dailies don’t print daily anymore
2
3
4
Cerner’s big
win sets off
Twitter boom
Surprise was widespread Wednesday
when the business team involving Cerner
Corp. won a $9 billion to $11 billion
contract with the U.S. Department of
Defense.
6
YOUR
BRAND
9
10
 90 percent of purchase decisions conducted online
 60 percent of consumers are inspired to seek a
product after reading content about it
 50 percent of marketers with content strategy
indicate it has increased brand visibility, thought
leadership, SEO, web traffic and buyer engagement
 80 percent prefer content vs. ads
 61 percent more likely to buy from brands with
custom content
Source: Captora
11
Content Marketing
vs.
Brand Journalism
12
 Media and marketing are converging as more
brands launch their own publishing operations
 Storytelling is a powerful way to connect with
consumers
 The key to gaining trust of your audience is to
publish material that is credible and honest
13
 Content Marketing is the planning, creation, and amplification
of brand and customer focused narratives that drive
measureable business outcomes – Mark Ragan
 Content Marketing is a strategic marketing approach focused
on creating and distributing valuable, relevant, and
consistent content to attract and retain a clearly-defined
audience — and, ultimately, to drive profitable customer
action. – The Content Marketing Institute
14
 Brand journalism involves telling journalism-style stories
about a company that make readers want to know more,
engage with the brand that ultimately leads to a relationship
based on trust leading to increase in brand reputation.
◦ PRSA listed it as one of top trends in public relations
◦ Use tools, tactics and style of journalism to tell a company’s
story
◦ Give them real and interesting stories they can relate to
15
Content
Marketing
Transactional/Sales
16
Brand
Journalism
Relationship/Reputation
+
 Combine strategic content produced in a journalistic style for
a targeted segment to move audiences through customer
hierarchy.
◦ Increase awareness
◦ Engage the audience
◦ Influence behavior
◦ Gain/establish trust
◦ Build relationships
◦ Drive reputation
17
+
18
 Know your audience
◦ Most audiences still get info from news organizations
◦ News and content shared among professionals on LinkedIn
◦ Audiences share content with friends/family and say they
read content shared by friends/family
19
 Big data
20
 polyculturalism
21
 Awareness of products/services
 Engagement metrics of views, shares, time on page
 Clicks as referrals within your site
 Lead generation via fillable forms within content
 Year-round interaction
22
23
 Turn press releases into features and then some
 Convert expert interviews into video and/or audio posts
 Post slideshows to share
 Multiple pieces of content out of studies and whitepapers
24
 Preseason
25
0
10000
20000
30000
40000
50000
60000
70000
1 2
Media Hits
Newsroom
0
50000
100000
150000
200000
250000
300000
1 2 3
Media Hits
Newsroom
 Tax season
 Summer
26
0
10000
20000
30000
40000
50000
60000
70000
80000
90000
1 2 3
Media Hits
Newsroom
27
28
50% of Switch to Block media
mentions included
SwitchToBlock email.
Switch To Block post on newsroom was No.
1 most viewed in history. Almost 45,000
views
29
30
Sept
'14
Oct
'14
Nov
'14
Dec
'14
Jan
'15
Feb
'15
Mar
'15
Apr
'15
May
'15
Jun
'15
Jul
'15
Aug
'15
Sept
'15
Oct
'15*
Newsroom Views
Google Search
31
32
33
http://news.shepherd.org/ 34
 Not just Media Relations pros, but Bureau Chiefs
◦ Reporting the news goes both ways
◦ Professional story tellers
◦ Bringing client and/or office stories to life
35
36
August 2015
Monday Tuesday Wednesday Thursday Friday Saturday
FOCUS 3 4 5 6 7 8
News Personal Finance
Features
Blog Save on college textbooks Are scholarships taxed? National dollar day Book lover's day
BA NL W-4 checkup
HRB NL
Activation
TTI.com Wynne and KCET Self-employment tax
LinkedIn Culture counts
FOCUS 10 11 12 13 14 15
News ITC enrollment
Features
Blog ITIN and child tax credit Most serious IRS notices Tax ID theft
BA NL
HRB NL Tax calculator
Activation
TTI.com IRS notices re: APTC Disaster relief
LinkedIn
FOCUS 17 18 19 20 21 22
News First-time penalty abatement
Features Child care credit First-time penalty abatement
Blog "Get Transcript" breach Moving out Basic finance terms Debt-free or no?
BA NL Year-end plan
HRB NL
Activation
TTI.com Tangible property rules
LinkedIn Time to stop tax fraud
FOCUS 24 25 26 27 28 29
News
Features Higher education credits Social Security and taxes
Blog Health care and life changes Building work wardrobe Life expectancy of appliances
BA NL
HRB NL
Activation
TTI.com “Get Transcript” breach
LinkedIn Budget Challenge
 Industry has changed
 Need to change with it
 OWN your content
 Already doing some of this
 Aligns with PESO model
 Measureable and actionable
 Content can drive clients
 Brand Journalism can drive reputation
37
Content
Marketing
+
Brand
Journalism
=
Success
38
Gene King, APR
Director Global Media Relations
& Corporate Communications
@geneaking

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Content Marketing and Brand Journalism Strategy Ragan

  • 1. Gene King, APR Director Global Media Relations & Corporate Communications @geneaking
  • 2.  U.S. newspaper print circulation decreased 8.7% in past 5 years  Digital circulation of newspaper outlets worldwide increased 45.3%  Reporters writing headlines to get more views  NY Times builds out “digital rewrite team”  Dailies don’t print daily anymore 2
  • 3. 3
  • 4. 4 Cerner’s big win sets off Twitter boom Surprise was widespread Wednesday when the business team involving Cerner Corp. won a $9 billion to $11 billion contract with the U.S. Department of Defense.
  • 5.
  • 6. 6
  • 7.
  • 9. 9
  • 10. 10
  • 11.  90 percent of purchase decisions conducted online  60 percent of consumers are inspired to seek a product after reading content about it  50 percent of marketers with content strategy indicate it has increased brand visibility, thought leadership, SEO, web traffic and buyer engagement  80 percent prefer content vs. ads  61 percent more likely to buy from brands with custom content Source: Captora 11
  • 13.  Media and marketing are converging as more brands launch their own publishing operations  Storytelling is a powerful way to connect with consumers  The key to gaining trust of your audience is to publish material that is credible and honest 13
  • 14.  Content Marketing is the planning, creation, and amplification of brand and customer focused narratives that drive measureable business outcomes – Mark Ragan  Content Marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action. – The Content Marketing Institute 14
  • 15.  Brand journalism involves telling journalism-style stories about a company that make readers want to know more, engage with the brand that ultimately leads to a relationship based on trust leading to increase in brand reputation. ◦ PRSA listed it as one of top trends in public relations ◦ Use tools, tactics and style of journalism to tell a company’s story ◦ Give them real and interesting stories they can relate to 15
  • 17.  Combine strategic content produced in a journalistic style for a targeted segment to move audiences through customer hierarchy. ◦ Increase awareness ◦ Engage the audience ◦ Influence behavior ◦ Gain/establish trust ◦ Build relationships ◦ Drive reputation 17
  • 18. + 18
  • 19.  Know your audience ◦ Most audiences still get info from news organizations ◦ News and content shared among professionals on LinkedIn ◦ Audiences share content with friends/family and say they read content shared by friends/family 19
  • 22.  Awareness of products/services  Engagement metrics of views, shares, time on page  Clicks as referrals within your site  Lead generation via fillable forms within content  Year-round interaction 22
  • 23. 23
  • 24.  Turn press releases into features and then some  Convert expert interviews into video and/or audio posts  Post slideshows to share  Multiple pieces of content out of studies and whitepapers 24
  • 25.  Preseason 25 0 10000 20000 30000 40000 50000 60000 70000 1 2 Media Hits Newsroom 0 50000 100000 150000 200000 250000 300000 1 2 3 Media Hits Newsroom  Tax season
  • 27. 27
  • 28. 28 50% of Switch to Block media mentions included SwitchToBlock email. Switch To Block post on newsroom was No. 1 most viewed in history. Almost 45,000 views
  • 29. 29
  • 31. 31
  • 32. 32
  • 33. 33
  • 35.  Not just Media Relations pros, but Bureau Chiefs ◦ Reporting the news goes both ways ◦ Professional story tellers ◦ Bringing client and/or office stories to life 35
  • 36. 36 August 2015 Monday Tuesday Wednesday Thursday Friday Saturday FOCUS 3 4 5 6 7 8 News Personal Finance Features Blog Save on college textbooks Are scholarships taxed? National dollar day Book lover's day BA NL W-4 checkup HRB NL Activation TTI.com Wynne and KCET Self-employment tax LinkedIn Culture counts FOCUS 10 11 12 13 14 15 News ITC enrollment Features Blog ITIN and child tax credit Most serious IRS notices Tax ID theft BA NL HRB NL Tax calculator Activation TTI.com IRS notices re: APTC Disaster relief LinkedIn FOCUS 17 18 19 20 21 22 News First-time penalty abatement Features Child care credit First-time penalty abatement Blog "Get Transcript" breach Moving out Basic finance terms Debt-free or no? BA NL Year-end plan HRB NL Activation TTI.com Tangible property rules LinkedIn Time to stop tax fraud FOCUS 24 25 26 27 28 29 News Features Higher education credits Social Security and taxes Blog Health care and life changes Building work wardrobe Life expectancy of appliances BA NL HRB NL Activation TTI.com “Get Transcript” breach LinkedIn Budget Challenge
  • 37.  Industry has changed  Need to change with it  OWN your content  Already doing some of this  Aligns with PESO model  Measureable and actionable  Content can drive clients  Brand Journalism can drive reputation 37 Content Marketing + Brand Journalism = Success
  • 38. 38
  • 39. Gene King, APR Director Global Media Relations & Corporate Communications @geneaking