Emotional Intelligence and Employee Engagement: A research-based business case for enhancing your business performance by increasing the emotional intelligence of your leaders

1. Emotional Intelligence and Employee Engagement A research-based business case for enhancing your business performance by increasing the emotional intelligence of your leaders

7. The Findings of the Research A positive correlation of .40 or above represents a significant statistical correlation. The EI of a manager is therefore highly correlated to overall employee engagement of their direct reports and all three individual dimensions of employee engagement. © 2011 Genos Pty. Ltd. - www.genosinternational.com Engagement Dimension Correlation Overall Employee Engagement .60 Praise .55 Perform .50 Persist .53

9. The Skills of Genos EI and Employee Engagement The Skills of Genos EI– A Silver Bullet? While all 7 skills of Genos EI correlate positively with employee engagement, the top correlated EI skill is emotional management of others, followed by emotional awareness of others and emotional reasoning. Getting these skills right create the greatest positive impact on your employees’ level of engagement. © 2011 Genos Pty. Ltd. - www.genosinternational.com . ESA EE EAO ER ESM EMO ESC Praise .50 .50 .57 .51 .50 .60 .50 Persist .42 .48 .54 .52 .43 .57 .40 Perform .52 .56 .56 .56 .49 .55 .44 Average .48 .52 .56 .53 .48 .58 .45

12. Sample Engagement Items— Rank Ordered © 2011 Genos Pty. Ltd. - www.genosinternational.com