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DIGITAL BUSINESS
FORUM
Milano, 16 novembre 2011
Tuesday, November 16, 2010
TRE COMPETENZE
Una soluzione
Tuesday, November 16, 2010
Tuesday, November 16, 2010
COMPRENDERE IL CLIENTE
Gianni Catalfamo
European Director, Digital
Tuesday, November 16, 2010
INTERAGIAMO!
Domande, commenti?
suTwitter segui: digbiz_2010
Twitter hashtag: #digbiz
email: comunica@digbiz.it
wifi login: EVENT/digbiz
wifi password: forum
Tuesday, November 16, 2010
Tuesday, November 16, 2010
WELCOMETO...
...a brave new e-commerce world!
Tuesday, November 16, 2010
Tuesday, November 16, 2010
Tuesday, November 16, 2010
Tuesday, November 16, 2010
Tuesday, November 16, 2010
Tuesday, November 16, 2010
THE INTERNET’
KILLER APPLICATION
WHAT IS
PEOPLE ARE.
?
Tuesday, November 16, 2010
PEOPLE ARE
THE INTERNET’
KILLER APPLICATION
PEOPLE ARE.
!
Tuesday, November 16, 2010
NOI LORO
Campaign
Feedback
ATRADITIONAL
CAMPAIGN
Tuesday, November 16, 2010
NOI LORO
Campaign
Insight
A SOCIAL MEDIA
CAMPAIGN
Tuesday, November 16, 2010
Insight Content
Promotion
Conversations
Online
Asset
Offline
Asset
Tuesday, November 16, 2010
Tuesday, November 16, 2010
Tuesday, November 16, 2010
WHO are we targeting?
WHAT are their interests?
WHERE can we find them?
WHAT is our contribution?
HOW do we engage them?
Tuesday, November 16, 2010
WHO are we targeting?
WHAT are their interests?
WHERE can we find them?
WHAT is our contribution?
HOW do we engage them?
CLEARLY
DEFINED
PROFILES
Tuesday, November 16, 2010
WHO are we targeting?
WHAT are their interests?
WHERE can we find them?
WHAT is our contribution?
HOW do we engage them?
DEVELOP
A GOOD
SEARCH
SEED
Tuesday, November 16, 2010
MAP &
MONITOR
COMMU
NITIES
WHO are we targeting?
WHAT are their interests?
WHERE can we find them?
WHAT is our contribution?
HOW do we engage them?
Tuesday, November 16, 2010
HAVE WE
GOT ONE?
WHO are we targeting?
WHAT are their interests?
WHERE can we find them?
WHAT is our contribution?
HOW do we engage them?
Tuesday, November 16, 2010
THEIR
SANDBOX,
THEIR
RULES
WHO are we targeting?
WHAT are their interests?
WHERE can we find them?
WHAT is our contribution?
HOW do we engage them?
Tuesday, November 16, 2010
A
Q
:MY
WEBSITE
DOES NOT
PPEAL
TO THE
NEWEST
CROP OF
HOLDERSSTAKE
Tuesday, November 16, 2010
Multicentrum
Supradyn
Tuesday, November 16, 2010
CAMPAIGN
STARTS
Multicentrum
Supradyn
Tuesday, November 16, 2010
Q
:
HOW
MAY I
TURN
INTO
ADVOCATESTHEM
?
Tuesday, November 16, 2010
Tuesday, November 16, 2010
Tuesday, November 16, 2010
IACTIVATION
CAMPAIGN
Q
:
HOWDO
DEAN
?
VELOP
Tuesday, November 16, 2010
AVIRTUAL LOVER
WWW.MYSECRETOBSESSION.IT
Tuesday, November 16, 2010
Q
:WHATIS
THE
PERFECT
POSITIONINGP
FOR
MY
NEWPRODUCT?Tuesday, November 16, 2010
Tuesday, November 16, 2010
Q
:
IS IT POSSIBLE
TO M
ISSUESBEFORE
THEY
BECOME CRISES
ONITOR
?Tuesday, November 16, 2010
Tuesday, November 16, 2010
TI SEI CHIESTO:
• Ho identificato il mio target online, le caratteristiche, gli
orientamenti?
• Ho messo a punto un contenuto rilevante per
comunicare con gli utenti anche fuori dal mio sito?
• Sono pronto ad accettare regole non mie?
Tuesday, November 16, 2010

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