1. GIRISH KUMAR G
#13, AMBADI House, 6th
Cross, Chinnapanahalli, Doddanakundi (Ext), Bangalore –
560037, Karnataka, India.
Phone: (+91-80) 2852 4663/(+91-)988-699-9788
E-mail: girishkumar2602@gmail.com
OBJECTIVE
To gain insight of management practices through extensive study of all aspects related to
the finance sector and contribute to the needs of the expanding world of business and a
continuously evolving global market.
KEY SKILLS
• Well organized and a highly motivated individual.
• Good communication skills both written and verbal
• A proven ability to liaise at all levels.
• The ability to work in a team or individually.
• Self-motivated and capable of working from my own initiative.
• Quick to learn with an excellent attention to detail.
• Prioritising deadlines effectively under pressure.
• Bright and cheerful with an outgoing personality.
• Demonstrates leadership and inspiration to peers
• Diverse and highly adaptable to change.
• Computer literate in Word, Excel, Lotus Notes/MS Outlook, Internet, IBM Reflection,
Impendium, SWIFT, TLM, IMS (DTC), EUCLID etc.
WORK EXPERIENCE
Northern Trust (July 2006 – October 2014)
Designation: Officer - Team Leader (Global Market claims & Client Query team)
Department: Income (Part of Asset Service Practice)
Income, a Corporate Action event processing department serving as a corporate utility handling
income on various products related to securities market.
• Pre Reconciliation of an event
• Event Validation
• Accrual Management
• Pay date Processing
• Post Reconciliation of an event.
• Market Claims
Market Claims: A process of claiming dividend income from trade counterparts across globe due
to late trading practice around dividend season. Products include Bonds, Equity, Repo/Collateral
securities etc

2. Client Query team: Income Query Management team takes care of queries related to income on
securities, investigate and advise Client. Root Cause queries and ensures corrective measures are
taken to deliver better product service.
Key Responsibilities:
• Administer and manage team Market Claims, Client Query and Reporting.
• Forecast business volumes and plan resource utilization.
• Process optimization and formally documenting the same for it to be signed off by
Management and middle office (London and Chicago) counterparts.
• Produce various reports for management highlighting process updates, task volumes,
business requirement, resource planning etc.
• Review Income queries, Root Cause Analyze report and publish accordingly to trim
down Client Query.
• Liaising with different client representing group across Northern entity for better Client
Service.
• Work with different counterparties (trade brokers), IM/Clients across globe and build
mutually beneficial long-term relationships.
• Interview and hire candidates to fill open positions within the team.
• Actively participate in client specific business requirement and share feedback and
opinions with Management and middle office counterparts.
• Enhance to globalize team Market Claims by compiling different regions income claims
team into one group.
• Analyze workload of the team and assure quality service is being delivered.
• Work closely with middle office for better product service and knowledge share.
• Review performance of each individual in the team and provide feedback at regular
interval.
• Knowledge share and mentor the team to deliver promised client service.
Housekeeping Responsibilities:
• Call Tree check.
• Business Resiliency documentation
• Training Trackers.
• Competency Matrix
• Monthly discussions
• Work (Shift) & Holiday Schedules
• Checklists
• Daily & Monthly Reports
• Attrition Tracker
• Call Back/ Recording Checks
Sr. Income Technician (July 2008 – Nov 2010)
Key Responsibilities:
Market Claim
• Quality check on both receivable and payable (Dividend Income)

3. • Allocation of work based on skill set everyday
• Ensure team meets daily responsibility within confirmed service level agreements
• Responsible for quality audits and ensuring all standards are met
• Working on process improvement projects like ‘End to End’ process for Market claims
• Responsible for training New Hires, Supervision and Support during there probationary
period
• Responsible for producing various MIS & Department reports like End of Day Report,
Monthly MIS.
• Liaising with middle office on weekly basis for regular process updates.
• Leave management for the team.
• Ensuring seamless interactions with internal customers
• Escalation point for unresolved or complex issues both externally and internally.
• Controls cover for annual leave and sickness.
QDDT, Client Query & Reporting
• QDDT - A control check on Income paydate report to ensure both Custody and Sub
Custody books matches between each other due to be paid put to clients on same day.
• Allocation of all income related client query and quality check.
• Root cause analysis investigation of enquiries, including providing feedback to London
middle office and the initiator. Providing education in procedure and market practice
• Daily control reports for income deliverables.
• Process improvement projects
BACKLOG Projects
• Back-logs clearing with special project team liaising with Custody and Lending team to
ensure process is up to date
Post Reconciliation
• Reconciliation of cash and stock dividend breaks on various Income products.
• Chasing agents for cash proceeds and required information.
• Allocation of work based on individual’s skill on daily basis.
• Ensure our cash account matches with our contractually paid client’s book.
• Liaising with processing team (London) to clear exceptions.
• Networking with sub-custodian banks across all International market.
• Control check on all Dividend payments.
• Exceptional response on process improvement plans.
Trade Analyst (July 2006 – June 2008)
Key Responsibilities:
• Sound domain knowledge on Securities Processing & Supporting Life Cycle of Trade.
• Resolving and ensuring quick/timely settlement of trades across markets.
• Direct interaction with clients/Investment Manager on a daily basis.
• Ensuring seamless interactions with Investment Manager Liaison Group, Counterparty
and Settlements team.
• Looking into market cut offs and proactively resolving any trades breaks before
deadlines.

4. • Asset servicing activities and timely action and sending out fail trade reports to client
representatives for faster settlement process.
• Exposure to senior level checks in the process.
• Trained new hires.
• Implementing effective measures for process improvements and liaising with the middle
office team on process updates
ACCOMPLISHMENTS
• Successfully transitioned the Income Project from the UK counterpart.
• Effective client interaction before, during and post transition.
• Acclaimed for clearing back logs in the shortest time.
• Superior performance in training the new-hires on process.
• Initiated multiple paperless processes across Asset Service.
• Successfully migrated QA Market claims from the UK counterpart.
• Globalize Market claims team (Unify Income claims team of different regions into single
platform)
• Re-engineered process models and set new business standards.
EDUCATIONAL QUALIFICATION
Course Institution University Year
Bachelor of Commerce
Bangalore Higher Secondary First
Grade College
Bangalore
University
April 2006
Pre University Ujjval Vidyalaya
Bangalore
University
April 2003
10th Grade Kairale Nilayam High School
Bangalore
University
April 2001
PERSONAL DETAILS
Date of Birth : 16th
July 1984
Marital Status : Single
Nationality : Indian
Passport : G6359578. Valid till 12/12/2017
Languages Known : English, Hindi, Kannada, Malayalam and Tamil.
Interest : Travelling and spending time with friends and
family.
I declare that the information furnished above is true to the best of my knowledge.
Reference:
Will be furnished upon request.

5. Date: 01:09:15
Place: Bangalore Girish Kumar G

6. Date: 01:09:15
Place: Bangalore Girish Kumar G