Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Expert Panel Discusses: SharePoint Survey Fall 2011
1. How are Business Using SharePoint?
Panel discussion on survey results…
Dave Coleman
Susan Hanley
SharePoint Consultant
President
MSFT SharePoint MVP
Susan Hanley LLC
SharePointEduTech Ltd. (UK)
@susanhanley
@DaveColeman146
Derek E. Weeks Sadalit Van Buren
Sr. Director, Product Marketing Sr. Software Engineer
OpenText Business Process Solutions MSFT Certified IT Professional
@weekstweets BlueMetal Architects
@sadalit
BUSINESS PROCESS SOLUTIONS 1
2. Survey Results:
How Are Businesses
Using SharePoint?
Survey – Fall 2011
BUSINESS PROCESS SOLUTIONS 2
3. This is our 3rd survey…
August
2010
January
2011
Oct
2011
Download the previous semi-
annual survey results at:
http://bit.ly/SP_SurveyHistory
BUSINESS PROCESS SOLUTIONS 3
5. It’s Not the
Stats that
Count
#SPSurvey
BUSINESS PROCESS SOLUTIONS 5
6. Your primary role with SharePoint?
Developer End User IT Pro SharePoint Other
Analyst
18% 11% 37% 34% 10%
BUSINESS PROCESS SOLUTIONS 6
7. Survey Demographics
Industry
Organization Size % Consumer
Packaged
Less than 100 19.8% Goods or
Retail
100 to 499 19.3% Software
Utilities 4% Energy
2%
500 to 999 10.1% Development 5%
11% Education
1,000 to 4999 20.9% 6%
5,000 to 9,999 8.7% Public Sector
(state, local or
Financial
10,000 or greater 21.2% federal
Services /
government)
Banking
15%
8%
Healthcare
Region 10%
APAC
9% Manufacturing
(discrete or IT Services / Insurance
process) Consulting 6%
EMEA 11% 22%
24%
Americas
67%
BUSINESS PROCESS SOLUTIONS 7
13. Question
How are you currently using, or
plan to use, your SharePoint
investment?
BUSINESS PROCESS SOLUTIONS 13
14. Using or plan to use SharePoint for?
Platform for custom applications 46%
Business intelligence / dashboards 48%
Social, community, collaboration 53%
Business process management 54%
Workflow 67%
Portal, communication & web content 78%
management
Enterprise content management 61%
Content repository only 31%
0% 20% 40% 60% 80%
BUSINESS PROCESS SOLUTIONS 14
16. Question
What do you believe is the most
challenging issue with your
SharePoint implementation?
BUSINESS PROCESS SOLUTIONS 16
17. Most Challenging?
Strategy 18%
Adoption / Training
25%
Governance 13%
Integration / Customization 8%
Dev Time 12%
User Interface 9%
0% 5% 10% 15% 20% 25%
BUSINESS PROCESS SOLUTIONS 17
18. #SPSurvey
Why is end user
adoption so
challenging?
BUSINESS PROCESS SOLUTIONS 18
21. Question
Rate the end user satisfaction
with your SharePoint training
programs
BUSINESS PROCESS SOLUTIONS 21
22. Training?
50%
45%
44%
40% 37%
35%
30%
25%
20%
15% 13%
10%
6%
5%
0%
We don't have a training Not satisfied Content/Comfortable Very Satisfied
program
BUSINESS PROCESS SOLUTIONS 22
23. “We don’t have a
44% training program.”
#SPSurvey
BUSINESS PROCESS SOLUTIONS 23
25. Question
Which statement best represents
your opinion of the SharePoint
user application experience?
BUSINESS PROCESS SOLUTIONS 25
26. The user application experience?
Inadequate - no
time/resources to Not Important
improve 1%
5%
Great - no
improvement
Inadequate/Need needed
3rd Party 15%
16%
Somewhat
Adequate -
Requires In-house
design
63%
BUSINESS PROCESS SOLUTIONS 26
27. #SPSurvey
Great User
15% Experience
Somewhat Adequate
63% User Experience
BUSINESS PROCESS SOLUTIONS 27
29. Question
Which of the following types of
add-on package or system are you
using / planning to use with your
SharePoint implementation?
BUSINESS PROCESS SOLUTIONS 29
30. Add-on apps for SharePoint?
Top 6 answers…
Workflow/BPM 43%
Search/Analytics 30%
Back-up support 30%
Data migration tools 26%
Security and rights management 24%
Archiving (long-term retention of… 18%
0% 10% 20% 30% 40% 50%
BUSINESS PROCESS SOLUTIONS 30
31. #1 Workflow / BPM #T2 Search / Analytics #T2 Backup Support
Move Find Save
it. it. it.
#SPSurvey
BUSINESS PROCESS SOLUTIONS 31
33. Question
Do you have any plans that
include SharePoint in the
cloud?
BUSINESS PROCESS SOLUTIONS 33
34. SharePoint in the Cloud
70%
65%
60%
50%
40%
30%
20%
15%
10% 7% 8%
5% 4%
0%
No Plans Considering Already using Considering Already using Considering
Office365 with Office365 with hosted hosted other Cloud
SharePoint SharePoint SharePoint SharePoint solutions
offering offering
BUSINESS PROCESS SOLUTIONS 34
36. Question
Of the documents stored and
managed within your SharePoint
repository, what percentage are
used or accessed as part of a
broader mission-critical business
process?
BUSINESS PROCESS SOLUTIONS 37
41. Question
How do you expose legacy or
other application data to your
SharePoint users?
BUSINESS PROCESS SOLUTIONS 42
42. Exposing legacy or other applic data?
Access data through a separate native
legacy/application interface 18%
SharePoint Data is integrated into a different
system and pulled by users from that system 9%
Some legacy data is accessed through
SharePoint 34%
Access all legacy and new data through a
single, integrated user interface within… 7%
External data is currently not available 28%
Other 3%
0% 5% 10% 15% 20% 25% 30% 35%
BUSINESS PROCESS SOLUTIONS 43
43. Access to all or some
legacy data through
SharePoint
35%
#SPSurvey
BUSINESS PROCESS SOLUTIONS 44
46. Most beneficial capability?
Better support for standards 5%
Enhanced scalability and storage 7%
Improved content search and navigation across site
collection boundaries 20%
Improved business to IT collaboration with
9%
SharePoint Designer 2010 and Visual Studio 2010
Improved workflow design and deployment 17%
Simplify line-of-business application or proprietary
12%
system integration
New and improved application development
experience 17%
Enhanced social computing tools 13%
0.0% 10.0% 20.0% 30.0%
BUSINESS PROCESS SOLUTIONS 47
47. #1 Content Search #T2 Workflow Design #T2 App Development
Find Move Create
it. it. it.
#SPSurvey
BUSINESS PROCESS SOLUTIONS 48
52. Learn more about our esteemed panel…
http://www.bluemetal.com/ http://web.sharepointedutech.com/ http://www.susanhanley.com/
@sadalit @DaveColeman146 @susanhanley
BUSINESS PROCESS SOLUTIONS 56
53. Learn more about BPM / Workflow for
SharePoint here….
http://bit.ly/SP_Banking
http://bit.ly/SP_Weapon http://bit.ly/SP_LoanProcess
BUSINESS PROCESS SOLUTIONS 57
54. #1 BPM / Workflow Solution
for Microsoft
Recognized BPM Market Leader
3100 Customers Globally
BUSINESS PROCESS SOLUTIONS 58
55. Slides Available on SlideShare Now!
http://slidesha.re/SP2011survey
BUSINESS PROCESS SOLUTIONS 59
Over 2000 people have participated in this survey to date
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
Poll the audience, using a raising of hands, and input the live count into the slide using hand drawn numerals.
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
State the Question: Introduce the question and have people look at their answer on the survey.
Global 360 is a leader in Process and Document Management. In Gartner and Forrester terms,we fall in to the Business Process Management (BPM) space. In business terms, we work withour customers to transform manually intensive, paper-based business processes, eliminatinginefficiency and improving productivity. We are business, not technology focused whichmeans that we work to understand how people do work first and talk technology later.This presentation is intended to help our partners better understand and position Global 360 to their customers. It is not intended to be presented to the end customer, but more as a training and education tool to better understand Global 360, BPM in general and how we can build a business case for business process improvement. The presentation is broken in to five areas:Who is Global 360? This section covers the basics of Global 360 as a Process and Document Management provider, our focus on improving document and people-intensive processes, and how we uniquely address both structured and unstructured processes. It also provides several examples of processes, across industries, where Global 360 has proven success. What are our credentials in the BPM Market? This section outlines our “high and right” position in the BPM analyst quadrants, our deep and broad relationship with Microsoft and representation of our 2000 global customers. What is the difference between workflow and BPM? Many times we find that people are familiar with the concept of workflow — simply the flow of a piece of work — but not sure of the differences between workflow and business process management. This section explores aspects of BPM such as document capture, integration of information from multiple systems, task automation and end-to-end process visibility that work in conjunction with workflow as components of a full BPM suite. How do we approach our business process improvement efforts? Global 360 has a unique “Persona-based” approach to BPM. We emphasize how people use the tool vs. the tool itself. This section covers how each stakeholder in the BPM project will interface with the Global 360 product and provides an overview of our solution. How does Global 360 help to build the business case for process improvement? This section covers how we work with our clients to ensure that their BPM projects are a success. Our viewPoint Assessment methodology is something that Global 360 — and/or our partners — deliver to rapidly build a business case as well as user application prototypes. This ensures the buy-in of the “business” / executives as well as the end users and maps out our path to a successful project. How do you recognize a BPM opportunity? This section covers who to talk to and what to listen for to recognize a BPM opportunity.