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A Four-Point Plan for
Developing Durable Project
Management Talent
with Dan Stober
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 2
About the presenter • Dan Stober
 Business analyst and PMP-certified project manager
 More than 15 years of project management experience
 Has performed business analysis and project
management for the U.S. government, where he
managed projects in the United States, the Middle
East, and Europe
 As practice lead for project management and business
analysis at Global Knowledge, Dan manages the
project management and business analysis training
portfolios
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 3
Agenda
 Intro
 What Makes Talent Management Difficult?
 The Four-Point Plan
 Step One: Hire Right
 Step Two: Teach to Develop
 Step Three: Continuous Learning
 Step Four: Mentorship
 Executive Involvement in Project Success
 Q&A
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 4
After completing this webinar, you will be
able to:
 See the value of hiring the right staff for your project
management needs
 Understand why organizations fail to develop talent
 Make the link between educating your organization and
project success
 Get senior management on board to project
management workforce development
 Select the correct training for your workforce
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 5
Intro: Why Talent Management Matters
 Employee engagement: Functional and emotional
commitment to an organization
 $11 billion (!) is lost by organizations annually due to
employee turnover (churn)
 Companies with engaged employees are up to 200%
more effective
 71% of all employees are NOT fully engaged
 Why?
*Dale Carnegie Training, 2015
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 6
Intro: Why Talent Management Matters
 Drivers of lack of engagement
 Relationship with direct manager
 Belief in senior leadership
 Organizational pride
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 7
Intro: What Makes Talent Management Hard?
 No immediate tangible benefits - long lead time
 People don’t believe talent development is what they
are paid to do
 When revenues go down, so does focus on
development
 Companies enter the “talent war”
 Management by exception is the norm
 Talent management, when present, is not aligned with
organizational strategy
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 8
Step One: Hiring the Right Person as PM
 Define the job before hiring the PM
 Conduct a role analysis
 Perform competency mapping
 Define the expected outcomes from the position
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 9
Step One: Hiring the Right Person as PM
 Plan a recruiting strategy
 Involve key employees who will interact with the PM
 Hiring manager must be involved with HR
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 10
Step One: Hiring the Right Person as PM
 Use a checklist; make it systematic
 Review credentials and applications carefully
 Prescreen candidates: salary expectations, etc.
 Phone interview
 Know what questions to ask in the interview
 Don’t hire someone because he or she is just like you
 Benchmarking! Assessments against those who have
been successful
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 11
Step Two: Apprenticeship Works
 Apprenticeship enables employers to grow talent
in-house
 Pick employees who are in it for the long haul
 Start the PM with simple projects and direct guidance
 Develop the skills that the PM needs to be successful
 Provide formal and informal training opportunities
 Apprentices become committed and loyal
 Train to your unique environment
 Other employees learn by teaching
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 12
Step Three: Continuous Learning
 Changes in industry happen too fast to rely on old skills
 Embrace new technology
 Understand trends
 Don’t be afraid to innovate
 Collect, analyze, and share information
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 13
Step Three: Continuous Learning
 Learning cannot be an afterthought
 Integrate learning into every project
 Learn by doing
 Skills
 Leadership
 Professional development
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 14
Step Three: Continuous Learning
 Define the core skills that matter in the organization
 Hard skills
 Soft skills
 Leadership
 Communication
 Negotiation
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 15
Step Three: Continuous Learning
 Learning is a retention tool
 Retain talent
 Retain those who developed your IP
 Reduce churn, a severe organizational disrupter
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 16
Step Four: Coaching and Mentoring
 Get buy-in from seasoned employees
 Hold leaders accountable for success of subordinates
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 17
Coaching and Mentoring
 Coaching is focused on improving a specific skill
 A coach is “one who instructs or trains”
 Mentoring is about providing long-term support and
guidance
 According to Merriam-Webster’s Collegiate Dictionary, a
mentor is “a trusted counselor or guide”
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 18
Difference between Coaching and
Mentoring
 Coaching and mentoring are not synonymous
 Coaching is task-oriented, performance-driven, and
often short-term
 Mentoring is relationship-oriented, focused on personal
guidance, and is often long-term
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 19
Value of Coaching and Mentoring
 Learners can expand their business acumen, skills, and
value to the organization
 Mentoring strengthens bonds between personnel
 Companies that coach and mentor have a much higher
success rate and better retention of employees than
companies that do not
 According to one survey, 76 percent of the Fortune 100
use mentoring and coaching to retain staff and ensure
uniformity of knowledge between personnel
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 20
Why Coach or Mentor?
 Coach to provide specific skills or uniformity of direction
and concepts
 Mentor to guide someone through his or her
professional development
 Coaching and mentoring can help with:
 Exchanging knowledge and experience
 Developing skills more quickly
 Developing camaraderie and trust relationships
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 21
Conclusion
 Hire right
 Train through apprenticeship
 Develop a learning culture
 Coach and mentor
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 22
Learn More
Recommended Global Knowledge
Courses
 Coaching and Mentoring Team Members
 Coach, Coach, Coach
 Active Leadership for IT Professionals
 Performance Management
 Continuous Improvement
 Active Leadership
 Establishing and Managing the PMO
 Project Management, Leadership, and
Communication
Request an On-Site Delivery
 We can tailor our courses to meet your
needs
 We can deliver them in a private setting
Visit Our Knowledge Center
 Assessments
 Blog
 Case Studies
 Demos
 Lab Topologies
 Special Reports
 Twitter
 Videos
 Webinars
 White Papers
© 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 23
Questions?
Thank You for Attending
For more information contact us at:
www.globalknowledge.com | 1-800-COURSES |
am_info@globalknowledge.com

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A Four-Point Plan for Developing Durable Project Management Talent

  • 1. A Four-Point Plan for Developing Durable Project Management Talent with Dan Stober
  • 2. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 2 About the presenter • Dan Stober  Business analyst and PMP-certified project manager  More than 15 years of project management experience  Has performed business analysis and project management for the U.S. government, where he managed projects in the United States, the Middle East, and Europe  As practice lead for project management and business analysis at Global Knowledge, Dan manages the project management and business analysis training portfolios
  • 3. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 3 Agenda  Intro  What Makes Talent Management Difficult?  The Four-Point Plan  Step One: Hire Right  Step Two: Teach to Develop  Step Three: Continuous Learning  Step Four: Mentorship  Executive Involvement in Project Success  Q&A
  • 4. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 4 After completing this webinar, you will be able to:  See the value of hiring the right staff for your project management needs  Understand why organizations fail to develop talent  Make the link between educating your organization and project success  Get senior management on board to project management workforce development  Select the correct training for your workforce
  • 5. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 5 Intro: Why Talent Management Matters  Employee engagement: Functional and emotional commitment to an organization  $11 billion (!) is lost by organizations annually due to employee turnover (churn)  Companies with engaged employees are up to 200% more effective  71% of all employees are NOT fully engaged  Why? *Dale Carnegie Training, 2015
  • 6. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 6 Intro: Why Talent Management Matters  Drivers of lack of engagement  Relationship with direct manager  Belief in senior leadership  Organizational pride
  • 7. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 7 Intro: What Makes Talent Management Hard?  No immediate tangible benefits - long lead time  People don’t believe talent development is what they are paid to do  When revenues go down, so does focus on development  Companies enter the “talent war”  Management by exception is the norm  Talent management, when present, is not aligned with organizational strategy
  • 8. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 8 Step One: Hiring the Right Person as PM  Define the job before hiring the PM  Conduct a role analysis  Perform competency mapping  Define the expected outcomes from the position
  • 9. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 9 Step One: Hiring the Right Person as PM  Plan a recruiting strategy  Involve key employees who will interact with the PM  Hiring manager must be involved with HR
  • 10. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 10 Step One: Hiring the Right Person as PM  Use a checklist; make it systematic  Review credentials and applications carefully  Prescreen candidates: salary expectations, etc.  Phone interview  Know what questions to ask in the interview  Don’t hire someone because he or she is just like you  Benchmarking! Assessments against those who have been successful
  • 11. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 11 Step Two: Apprenticeship Works  Apprenticeship enables employers to grow talent in-house  Pick employees who are in it for the long haul  Start the PM with simple projects and direct guidance  Develop the skills that the PM needs to be successful  Provide formal and informal training opportunities  Apprentices become committed and loyal  Train to your unique environment  Other employees learn by teaching
  • 12. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 12 Step Three: Continuous Learning  Changes in industry happen too fast to rely on old skills  Embrace new technology  Understand trends  Don’t be afraid to innovate  Collect, analyze, and share information
  • 13. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 13 Step Three: Continuous Learning  Learning cannot be an afterthought  Integrate learning into every project  Learn by doing  Skills  Leadership  Professional development
  • 14. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 14 Step Three: Continuous Learning  Define the core skills that matter in the organization  Hard skills  Soft skills  Leadership  Communication  Negotiation
  • 15. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 15 Step Three: Continuous Learning  Learning is a retention tool  Retain talent  Retain those who developed your IP  Reduce churn, a severe organizational disrupter
  • 16. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 16 Step Four: Coaching and Mentoring  Get buy-in from seasoned employees  Hold leaders accountable for success of subordinates
  • 17. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 17 Coaching and Mentoring  Coaching is focused on improving a specific skill  A coach is “one who instructs or trains”  Mentoring is about providing long-term support and guidance  According to Merriam-Webster’s Collegiate Dictionary, a mentor is “a trusted counselor or guide”
  • 18. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 18 Difference between Coaching and Mentoring  Coaching and mentoring are not synonymous  Coaching is task-oriented, performance-driven, and often short-term  Mentoring is relationship-oriented, focused on personal guidance, and is often long-term
  • 19. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 19 Value of Coaching and Mentoring  Learners can expand their business acumen, skills, and value to the organization  Mentoring strengthens bonds between personnel  Companies that coach and mentor have a much higher success rate and better retention of employees than companies that do not  According to one survey, 76 percent of the Fortune 100 use mentoring and coaching to retain staff and ensure uniformity of knowledge between personnel
  • 20. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 20 Why Coach or Mentor?  Coach to provide specific skills or uniformity of direction and concepts  Mentor to guide someone through his or her professional development  Coaching and mentoring can help with:  Exchanging knowledge and experience  Developing skills more quickly  Developing camaraderie and trust relationships
  • 21. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 21 Conclusion  Hire right  Train through apprenticeship  Develop a learning culture  Coach and mentor
  • 22. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 22 Learn More Recommended Global Knowledge Courses  Coaching and Mentoring Team Members  Coach, Coach, Coach  Active Leadership for IT Professionals  Performance Management  Continuous Improvement  Active Leadership  Establishing and Managing the PMO  Project Management, Leadership, and Communication Request an On-Site Delivery  We can tailor our courses to meet your needs  We can deliver them in a private setting Visit Our Knowledge Center  Assessments  Blog  Case Studies  Demos  Lab Topologies  Special Reports  Twitter  Videos  Webinars  White Papers
  • 23. © 2015 Global Knowledge Training LLC. All rights reserved. 8/13/2015 Page 23 Questions?
  • 24. Thank You for Attending For more information contact us at: www.globalknowledge.com | 1-800-COURSES | am_info@globalknowledge.com