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Black Country Click Start Programme
- 1. Black Country Click Start Building Better Opportunities 27th October 2016 Emma Wright and Julie Haywood
- 2. Black Country Click Start About Walsall Housing Group (whg) “inspiring people, great places, big future” • Own and manage around 20,000 properties across the West Midlands • Invested over £400 million in our homes • Developed a range of services that go beyond our traditional role as a landlord • Dedicated Employment & Training Service.
- 3. Black Country Click Start Changing Landscape • Additional pressures on housing associations • 1% rent cut – impact on non core services • Welfare reform – managing Universal Credit payments • Need to instil behaviour change with customers • Develop more cost effective ways of providing services to our tenants • Limited access to home computer – daily use of smart phones
- 4. Black Country Click Start Programme overview • Building Better Opportunities (BBO) European Social Fund matched with Big Lottery Funding to provide joint investment • Local Enterprise Partnerships (LEP) have chosen the local priority ‘themes’ • Overall focus: tackling POVERTY, promoting SOCIAL INCLUSION and driving LOCAL JOBS and GROWTH • £175 million investment across the UK • £23.7 million for the Black Country
- 5. Building Better Opportunities Targeted Community Approach Employment support for the over 24's Financial and digital inclusion Family Poverty including troubled families
- 6. Building Better Opportunities Jul - Aug 2015 Competitive process to select partnerships for each strand, and to apply to Stage 1
- 7. Black Country Click Start whg and Accord together • Turnover in excess £200 million • Established track record in managing European & Lottery funded programmes • Housing core but strong social investors within communities • Excellent customer insight to input into the programme delivery • Experienced back office support/ governance and compliance requirements • Geographical spread across the Black Country
- 8. Black Country Click Start Our model • Social housing tenants focus • 3,000 over 3+ years • Targeted approach, using our tenancy data • Innovative engagement techniques
- 9. Building Better Opportunities Overview of Black Country BBO Click Start £3.88m Walsall Housing Group & Accord Community Matters £5.04m Heart of England Community Foundation Bridges £11m Steps to Work Family Matters £3.4m Black Country Together
- 10. Building Better Opportunities The four “strands” of BBO • 4 strands with different themes, working together as one cohesive programme • Shared paperwork • Shared MIS system • Systems of governance, performance management and auditing • Shared evaluation to show impact in the Black Country
- 11. Building Better Opportunities in the Black Country Results BRIDGES Family Matters Click Start Community Matters Completing job search (economically inactive) Moving into education or training 15% 13% 13% 13% Moving into employment/ self employment 15% 13% no target for this result 13%
- 12. Black Country Click Start - Partners Innovative digital partner to be procured
- 13. Increased skills and confidence to use the internet Outcomes – Click Start Black Country Click Start Improved access to employment, training and volunteering opportunities Increased skills and ability to manage and save money Able to communicate and connect with others
- 14. Black Country Click Start Apply for a home Pre-tenancy trainingA home becomes available Tenancy sustainment “My Home, My World” Referral to Employment and Training Team Sign up to Click Start
- 15. Black Country Click Start Basic financial and digital support Enhanced financial and digital support Induction and stabilisation Levels of support
- 16. Black Country Click Start Support in the home Peer to peer support Group work and 1:1s Engagement
- 17. Black Country Click Start Contact details Emma Wright – Programme Manager Emma.wright@whgrp.co.uk Tel: +44 (0)1922 42 2938 | Mob: +44 (0)7872 423709 Julie Haywood - Director of Employment and Training Julie.haywood@whgrp.co.uk Tel: +44 (0)1922 42 5626 | Mob: +44 (0)7921 403917
- 18. Black Country Click Start Over to you… Q & A
Editor's Notes
- The themes the lep put forward
- How our organisations came to work together
- Why we’re better working together
- Why we’re better working together
- Half Lottery, half ESF Black Country has the biggest share
- How all 4 of us are working together Smooth pathway for the participant Not sharing outputs and results?
- Our targets overall
- All our partners
- What click start’s general aims are
- Customer journey for a whg client
- Levels of click start support
- Group work, 1:1 support, support in the home and peer to peer support