"A Communication Cadence" talks about how good teams are the teams that communicate well -- lots of good practical advice.

1. hi
Tuesday, July 10, 2012

2. A Communication Cadence
Tuesday, July 10, 2012

3. The Art of the Team
Tuesday, July 10, 2012

4. Tuesday, July 10, 2012

5. There will be a test.
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6. • Do you have a regular 1:1?
• Do you have a team/staff meeting?
• Do you have status reports?
• Can you comfortably say No to your lead?
• Can you explain the strategy of the company to a stranger? The
state of the business?
• Does the guy/gal in charge regularly stand up in front of everyone
and tell you what he/she is thinking? Are you buying it?
• Do you know what you want to do next? Does your lead?
• Do you have time to be strategic?
• Are you actively killing the Grapevine?
Tuesday, July 10, 2012

7. >10 7-9 6<
Sweeeeeeet A situation Hmmmmmm
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8. ACT 1 :
“The Curse”
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9. Tuesday, July 10, 2012

10. Tuesday, July 10, 2012

11. “The Perfect System”
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12. Strives to reduce chaos because it's
inefficient.
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13. Phenomenal bullshit detection.
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14. Finds facts because they are data driven.
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15. Willing to take the time to go deep in order
to understand and to solve the problem
completely.
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16. Believe there are always rules that will
predict what will come next.
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17. Willing to go seemingly insane lengths for
marginal efficiency improvements.
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18. Have a powerful relevancy engine at our
disposal.
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19. Loves signal, hates noise
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20. and we find none of this to be work...
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21. Tuesday, July 10, 2012

22. Tuesday, July 10, 2012

23. ACT 2 :
“An Event of
Significance”
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24. “The Curse of the
Silicon Valley”
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25. Mock Mystery Disasters
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26. • Phil is yelling at Fez.
• We need to let Frank go.
• Marcel, our best engineer, quit.
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27. Tuesday, July 10, 2012

28. How we’d like it be:
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29. X + ∞ = WTF
Y Z
A person A situation A predictable
outcome
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30. + ∞ = WTF
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31. It’s actually worse.
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32. The world is noisy.
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33. People go crazy;
It’s your fault.
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34. The root of
misunderstanding is a
lack of context.
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35. Disasters involving
people start... quietly...
simply.
Tuesday, July 10, 2012

36. Tuesday, July 10, 2012

37. • Phil is yelling at Fez.
• We need to let Frank go.
• Marcel, our best engineer, quit.
Tuesday, July 10, 2012

38. ACT 3 :
“The Cadence”
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39. A
Predictable1
Communication 2
Framework 3
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40. • 1:1s
• Staff
• Hallway
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41. 1:1s
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42. • Every week.
• No matter what.
• 30 minutes (at least).
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43. Assume they have
something to teach you.
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44. • Three prepared points.
• A performance review.
• My current disaster.
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45. When you say:
“I’m busy”
I hear:
“That’s not
important to me.”
Tuesday, July 10, 2012

46. When you say:
“I’m busy”
I hear:
“That’s not
important to me.”
Tuesday, July 10, 2012

47. Expected Yield?
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48. Early warning system
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49. Your job: Listen
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50. Staff
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51. • Every week. On Monday.
• No matter what.
• 60 minutes. 90 is better.
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52. ASIDE: Status Reports
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53. Expected Yield?
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54. Tuesday, July 10, 2012

55. Your job: Listen
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56. Hallway
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57. • Every week.
• Randomly throughout the building.
• Put it in your calendar.
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58. You’re playing
the odds.
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59. Practice random acts of
communication.
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60. Expected Yield?
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61. Zeitgeist
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62. Your job: Listen
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63. A
Predictable1
Communication 2
Framework 3
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64. Closing :
“The Point”
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65. Tuesday, July 10, 2012

66. Your reward for
success...
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67. Tuesday, July 10, 2012

68. People don’t add up.
Deal with it.
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69. Your job: Listen
Every week
No matter what
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70. Thank you.
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71. Q&A
Tuesday, July 10, 2012