"A Communication Cadence" talks about how good teams are the teams that communicate well -- lots of good practical advice.

1. hi
Monday, June 18, 12

2. A Communication Cadence
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3. The Art of the Team
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4. Monday, June 18, 12

5. Monday, June 18, 12

6. Monday, June 18, 12

7. Monday, June 18, 12

8. There will be a test.
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9. Monday, June 18, 12

10. • Do you have a regular 1:1?
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11. • Do you have a regular 1:1?
• Do you have a team/staff meeting?
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12. • Do you have a regular 1:1?
• Do you have a team/staff meeting?
• Do you have status reports?
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13. • Do you have a regular 1:1?
• Do you have a team/staff meeting?
• Do you have status reports?
• Can you comfortably say No to your lead?
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14. • Do you have a regular 1:1?
• Do you have a team/staff meeting?
• Do you have status reports?
• Can you comfortably say No to your lead?
• Can you explain the strategy of the company to a
stranger? The state of the business?
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15. • Do you have a regular 1:1?
• Do you have a team/staff meeting?
• Do you have status reports?
• Can you comfortably say No to your lead?
• Can you explain the strategy of the company to a
stranger? The state of the business?
• Does the guy/gal in charge regularly stand up in front
of everyone and tell you what he/she is thinking? Are
you buying it?
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16. • Do you have a regular 1:1?
• Do you have a team/staff meeting?
• Do you have status reports?
• Can you comfortably say No to your lead?
• Can you explain the strategy of the company to a
stranger? The state of the business?
• Does the guy/gal in charge regularly stand up in front
of everyone and tell you what he/she is thinking? Are
you buying it?
• Do you know what you want to do next? Does your lead?
Monday, June 18, 12

17. • Do you have a regular 1:1?
• Do you have a team/staff meeting?
• Do you have status reports?
• Can you comfortably say No to your lead?
• Can you explain the strategy of the company to a
stranger? The state of the business?
• Does the guy/gal in charge regularly stand up in front
of everyone and tell you what he/she is thinking? Are
you buying it?
• Do you know what you want to do next? Does your lead?
• Do you have time to be strategic?
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18. Monday, June 18, 12

19. >10
Sweeeeeeet
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20. >10 7-9
Sweeeeeeet A situation
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21. >10 7-9 6<
Sweeeeeeet A situation Hmmmmmm
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22. ACT 1 :
“The Curse”
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23. Monday, June 18, 12

24. Monday, June 18, 12

25. Monday, June 18, 12

26. Monday, June 18, 12

27. Monday, June 18, 12

28. “The Perfect
System”
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29. Strives to reduce chaos because it's
inefficient.
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30. Phenomenal bullshit detection.
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31. Finds facts because they are data
driven.
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32. Willing to take the time to go deep
in order to understand and to solve
the problem completely.
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33. Believe there are always rules that
will predict what will come next.
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34. Willing to go seemingly insane
lengths for marginal efficiency
improvements.
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35. Have a powerful relevancy engine at
our disposal.
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36. Loves signal, hates noise
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37. Monday, June 18, 12

38. and we find none of this to be
work...
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39. Monday, June 18, 12

40. Monday, June 18, 12

41. Monday, June 18, 12

42. ACT 2 :
“An Event of
Significance”
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43. “The Curse of the
Silicon Valley”
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44. Mock Mystery
Disasters
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45. • Phil is yelling at Fez.
• We need to let Frank go.
• Marcel, our best engineer, quit.
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46. Monday, June 18, 12

47. How we’d like it be:
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48. X +Y = Z
A person A situation A predictable
outcome
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49. +Y = Z
A situation A predictable
outcome
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50. +∞ = Z
A predictable
outcome
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51. + ∞ = WTF
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52. + ∞ = WTF
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53. + ∞ = WTF
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54. + ∞ = WTF
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55. + ∞ = WTF
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56. + ∞ = WTF
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57. + ∞ = WTF
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58. + ∞ = WTF
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59. + ∞ = WTF
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60. + ∞ = WTF
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61. + ∞ = WTF
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62. It’s actually worse.
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63. The world is noisy.
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64. Monday, June 18, 12

65. People go crazy;
It’s your fault.
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66. The root of
misunderstanding is
a lack of context.
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67. Disasters involving
people start...
quietly... simply.
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68. Monday, June 18, 12

69. • Phil is yelling at Fez.
• We need to let Frank go.
• Marcel, our best engineer, quit.
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70. ACT 3 :
“The Cadence”
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71. A
Predictable 1
Communication 2
Framework 3
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72. • 1:1s
• Staff
• Hallway
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73. 1:1
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74. 1:1
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75. 1:1
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76. • Every week.
• No matter what.
• 30 minutes (at least).
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77. Assume they have
something to teach
you.
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78. • Three prepared points.
• A performance review.
• My current disaster.
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79. When you say:
“I’m busy”
I hear:
“That’s not
important to
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80. When you say:
“I’m busy”
I hear:
“That’s not
important to
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81. Expected Yield?
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82. Early warning
system
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83. Your job:
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84. Your job:
Listen
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85. Staff
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86. Staff
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87. Staff
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88. Staff
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89. Staff
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90. Staff
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91. Staff
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92. Staff
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93. Staff
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94. • Every week. On Monday.
• No matter what.
• 60 minutes. 90 is better.
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95. ASIDE: Status
Reports
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96. Expected Yield?
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97. Monday, June 18, 12

98. Your job:
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99. Your job:
Listen
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100. Hallwa
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101. Hallwa
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102. Hallwa
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103. Hallwa
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104. Hallwa
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105. Hallwa
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106. Hallwa
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107. Hallwa
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108. Hallwa
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109. Hallwa
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110. Hallwa
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111. • Every week.
• Randomly throughout the building.
• Put it in your calendar.
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112. You’re
playing the
odds.
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113. Practice random
acts of
communication.
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114. Expected Yield?
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115. Monday, June 18, 12

116. Zeitgei
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st

117. Your job:
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118. Your job:
Listen
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119. A
Predictable 1
Communication 2
Framework 3
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120. Closing :
“The Point”
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121. Monday, June 18, 12

122. Your reward for
success...
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123. Monday, June 18, 12

124. People don’t add
up.
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125. Your job:
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126. Liste
Your job:
n
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127. Liste
Your job:
n
Every
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128. Liste
Your job:
n
Every
No matter
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129. Thank you.
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130. Q&A
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