As employees have moved out of traditional offices to work from their homes, oftentimes hundreds of miles from their companies’ headquarters, business have turned the new generation of collaboration tools to keep their dispersed teams connected, regardless of location. In fact, telecommuting is turning into one of the important reasons companies are turning to cloud-based Software-as-a-Service options.
Collaboration tools like video conferencing, web collaboration and unified messaging have become the all-encompassing platforms that keep teleworkers plugged in to business, wherever they may be.
Equipped with an enterprise collaboration solution, employees can use the Internet to power real-time communications capabilities, including voice, instant messaging and web collaboration, and to hold meetings with audio, video and web conferencing tools.
2. Today’s globalized work environment is comprised
of partners, peers and clients around the world.
Dispersed employees can’t always head to the
boardroom to make a decision or stop by a team
member’s office to discuss ideas; they need the
tools to be able to communicate effectively
regardless of location.
3. The Rise of the Networked Enterprise
A survey of 4200 global executives found that
three types of networked organizations are slowly
adopting collaborative tools:
› Internally Networked Organizations
› Externally Networked Organizations
› Fully Networked Enterprises.
4. The Rise of the Networked Enterprise
Percentage of enterprises that collaboration tools were
extremely integrated into employees’day-to-day work.
Fully Networked
Enterprises
80%
Externally Networked
Organizations
45%
Internally Networked
Organizations
49%
5. The Benefits of a Network-Centric Approach to Business
Internal Purposes
Increased speed of access to knowledge
Reduced communication costs
Increased speed of access to internal
Experts
Decreased travel costs
Increased employee satisfaction
Reduced operational costs
Reduced time to market for products and
services
Increased number of successful innovations
for new products or services
6. Customer-Related Purposes
Increased effectiveness of marketing
› Awareness
› Consideration
› Conversion
› Loyalty
Increased customer satisfaction
Reduced market costs
Reduced support costs
Reduced travel costs
Reduced time to market for products and
services
Increased number of successful innovations
for new products or services
Increased revenue
Partner, Supplier and External
Expert Purposes
Increased speed of access to knowledge
Reduced communication costs
Increased satisfaction of suppliers, partners
and external experts
Increased speed of access to external experts
Reduced travel costs
Reduced time to market for products and
Services
Reduced supply chain costs
Reduced product development costs
The Benefits of a Network-Centric Approach to Business
7. Measuring the ROI of Collaboration Tools
Companies that adopt collaboration tools and use
them both internally and externally will see a
significant reduction in operational costs. Businesses
that haven’t already can migrate from a private branch
exchange (PBX) to IP telephony to reduce
infrastructure costs. Because services are delivered over
the Internet and managed by the provider, the need for
IT management to update technology infrastructures is
eliminated.
8. 100% ROI payback period of
collaboration investments
21 to 40
Months
Measuring the ROI of Collaboration Tools
Number of companies that see a
positive return on their investment
80%
9. Data from the McKenzie Global Institute survey
shows when collaborative tools are widely
adopted and integrated into employees’daily
workflows, these technologies can also boost a
company’s financial performance and market
share.
Capturing Competitive Advantage
10. Capturing Competitive
Advantage
Percentage of companies using
collaborative tools in some way that
report market share gains against
competitors and higher profit margins
27%
Likelihood of realizing market
share gains and higher profit
margins by using collaborative
tools both internally and externally
50%
11. The Solutions that Make the Fully Networked Enterprise Possible
Many businesses can achieve the benefits of
collaboration through an investment in unified
messaging, video and web conferencing services.
Selecting the right collaboration technology to
enhance business processes and making meetings
more efficient begins with understanding your
particular organizational needs and pairing those
needs with the optimal collaboration solution.
12. The Solutions that Make the Fully Networked Enterprise Possible
UNIFIED COMMUNICATIONS
Gives employees the versatility to communicate in a
way that best suits their individual needs.
Instant
Messaging Presence Call Control Soft PhoneSynchronized
Preferences
14. The Solutions that Make the Fully Networked Enterprise Possible
WEB CONFERENCING
Lets participants see the same presentation at the same
time, ensuring that all attendees are on the same page.
Screen Sharing Facilitate Group
Meetings
Training Tool Live Recording
Momentum®’s Audio conferencing is a <a href="http://www.gomomentum.com/services_audioconferencing.html" title=“Collaboration Tools by Momentum®“>collaboration tool</a> that empowers greater communication with customers and remote team members.