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Best Practices in NP Impact Measurement Presented by Charlotte Keany, Director of Consulting, and  Mary Jones, Consultant
Workshop Objectives ,[object Object],[object Object],[object Object]
Outcomes Based Evaluation What is it? A systematic process to obtain information on an organization’s activities, its impacts and the effectiveness of its work, so that it can improve its activities and describe its accomplishments. Paul W. Mattessich, The Manager’s Guide to Program Evaluation.
Outcomes Based Evaluation Why is it important? ,[object Object],[object Object],[object Object],[object Object],[object Object]
“ If you don’t know where you are going, how are you gonna know when you get there? Yogi Berra
Outcomes Based Evaluation Steps Continuous Process Program Improvement
What is a Logic Model? ,[object Object],[object Object],[object Object]
Why use a Logic Model? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Logic Model Components Your Planned Work Your Intended Results Inputs Activities Outputs Outcomes
Elements of a Logic Model INPUTS   are materials and resources a program uses in its activities or processes to serve clients.
Logic Model Components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Activities Outputs Outcomes
Elements of a Logic Model Inputs  are resources a program uses to achieve program objectives. ACTIVITIES   are what you do with  your resources.  The programs and services  are designed to meet your clients’ needs and fulfill your mission and vision.
Logic Model Components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Outputs Outcomes
Elements of a Logic Model Inputs  are resources a program uses to achieve program objectives. Activities  are what you do with your resources.  The programs and services are designed to meet your clients’ needs  and fulfill your mission and vision. OUTPUTS   are units of  service regarding your program.
Logic Model Components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Outcomes
Elements of a Logic Model Inputs  are resources a program uses to achieve program objectives. Activities  are what a program does with its inputs; the services it provides to fulfill its mission Outputs  are products of a program’s activities OUTCOMES   are the actual impact benefits for participants during or after their involvement with a program
Logic Model Components ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Levels of Outcomes ,[object Object],[object Object],[object Object]
Teen Mother Parenting  Education Program
Teen Mother Parenting Education ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Follow the Chain of Reasoning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Conceptual Chain ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Teen Smoking Reduction Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outcomes Based Evaluation Steps Program Improvement Continuous Process
Step 2:  Develop Outcome Indicators ,[object Object],[object Object]
Identify Outcome Indicators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Teen Mother Parenting Education  Outcome Indicators
Outcomes Based Evaluation Steps Continuous Process Program Improvement
Step 3:  Collect Data ,[object Object],[object Object],[object Object],[object Object],[object Object]
Data Collection Procedures  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Data Collection Methods: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Keep in Mind 20% of the effort generates 80% of the results
Outcome Measurement Framework
Teen Mother Parenting Education Measurement Framework
Outcomes Based Evaluation Steps Continuous Process Program Improvement
Step 4:  Analyze Results ,[object Object],[object Object],[object Object]
Outcome of Delivering Healthy Babies by Age of Mother Age All Participants Newborn weighed above 5.5 pounds, scored 7 or above on Apgar scale <17 17+ Total Percent of All Yes Number 8 5 13 72% % of age group 67% 83% No Number 4 1 5 28% % of age group 33% 17% Totals 12 6 18 100
Outcomes Based Evaluation Steps Continuous Process Program Improvement
Step 5:  Communicate Findings ,[object Object],[object Object]
Outcome Data Table: Teen Mother Parenting Education Program
Data Presentation ,[object Object]
Trial-run Outcome Findings ,[object Object],[object Object],[object Object],[object Object],[object Object]
Outcomes Based Evaluation Steps Continuous Process Program Improvement
Measure & Monitor Outcomes for Continuous Improvement ,[object Object],[object Object]
Outcomes Based Evaluation Steps Continuous Process Program Improvement
Myth Busters ,[object Object],[object Object],[object Object],[object Object],[object Object]
Use your Findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Resulting in…… Meeting your Mission
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions

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Best Practices in Nonprofit Impact Measurement , CNM

  • 1. Best Practices in NP Impact Measurement Presented by Charlotte Keany, Director of Consulting, and Mary Jones, Consultant
  • 2.
  • 3. Outcomes Based Evaluation What is it? A systematic process to obtain information on an organization’s activities, its impacts and the effectiveness of its work, so that it can improve its activities and describe its accomplishments. Paul W. Mattessich, The Manager’s Guide to Program Evaluation.
  • 4.
  • 5. “ If you don’t know where you are going, how are you gonna know when you get there? Yogi Berra
  • 6. Outcomes Based Evaluation Steps Continuous Process Program Improvement
  • 7.
  • 8.
  • 9. Logic Model Components Your Planned Work Your Intended Results Inputs Activities Outputs Outcomes
  • 10. Elements of a Logic Model INPUTS are materials and resources a program uses in its activities or processes to serve clients.
  • 11.
  • 12. Elements of a Logic Model Inputs are resources a program uses to achieve program objectives. ACTIVITIES are what you do with your resources. The programs and services are designed to meet your clients’ needs and fulfill your mission and vision.
  • 13.
  • 14. Elements of a Logic Model Inputs are resources a program uses to achieve program objectives. Activities are what you do with your resources. The programs and services are designed to meet your clients’ needs and fulfill your mission and vision. OUTPUTS are units of service regarding your program.
  • 15.
  • 16. Elements of a Logic Model Inputs are resources a program uses to achieve program objectives. Activities are what a program does with its inputs; the services it provides to fulfill its mission Outputs are products of a program’s activities OUTCOMES are the actual impact benefits for participants during or after their involvement with a program
  • 17.
  • 18.
  • 19. Teen Mother Parenting Education Program
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Outcomes Based Evaluation Steps Program Improvement Continuous Process
  • 25.
  • 26.
  • 27. Teen Mother Parenting Education Outcome Indicators
  • 28. Outcomes Based Evaluation Steps Continuous Process Program Improvement
  • 29.
  • 30.
  • 31.
  • 32. Keep in Mind 20% of the effort generates 80% of the results
  • 34. Teen Mother Parenting Education Measurement Framework
  • 35. Outcomes Based Evaluation Steps Continuous Process Program Improvement
  • 36.
  • 37. Outcome of Delivering Healthy Babies by Age of Mother Age All Participants Newborn weighed above 5.5 pounds, scored 7 or above on Apgar scale <17 17+ Total Percent of All Yes Number 8 5 13 72% % of age group 67% 83% No Number 4 1 5 28% % of age group 33% 17% Totals 12 6 18 100
  • 38. Outcomes Based Evaluation Steps Continuous Process Program Improvement
  • 39.
  • 40. Outcome Data Table: Teen Mother Parenting Education Program
  • 41.
  • 42.
  • 43. Outcomes Based Evaluation Steps Continuous Process Program Improvement
  • 44.
  • 45. Outcomes Based Evaluation Steps Continuous Process Program Improvement
  • 46.
  • 47.
  • 48.

Notes de l'éditeur

  1. Outputs are products of program activities or tangible, direct results of program activities. They are usually measured in terms of the volume of work accomplished Some examples are: Number of classes taught, Number of students taught, Number of meals provided Counseling sessions conducted, Number of brochures distributed Number of participants served
  2. data.