Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
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1. The New World of Healthcare is Here
A N A L Y T I C S F O R E V E R Y O N E
OV E RV I E W B R O C H U R E
2. Hospital executives need to have
information at their fingertips to help
them make good business decisions.
They must act quickly and confidently in a climate
of uncertainty, where affordability, transparency
and outcomes are all on the line.
The compelling solution. An integrated
clinical and financial business intelligence system
can help healthcare leaders meet challenges from
all sides: the Affordable Care Act, Meaningful
Use certification, pay-for-performance, insurance
changes, and more as the industry transforms.
Of course, the benefits are enormous — including
happier patients, more productive staff and
healthier bottom lines.
Mounting
Pressure
Why Healthcare Organizations
are using Business Intelligence
The New World of
Healthcare is Here
Healthcare leaders are acutely aware of the importance of IT
investments to help automate delivery processes and improve
outcomes. Few healthcare organizations have built an enterprise
information management capability, even though they recognize
the need to use it to respond to growing market pressures.
The cry for healthcare business intelligence is loud and clear.
Business Week Research Services and Microsoft. (2009). Business Intelligence for
Healthcare: The New Prescription for Boosting Cost Management, Productivity and Medical
Outcomes [White paper]. Retrieved from http://mediakit.businessweek.com/
Products/Research_Services/White_Papers
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3. Savvy hospital executives are meeting this challenge head on,
turning the outcry for more and better information to their
advantage. They know that better information will help them
reduce costs, maximize reimbursements, and improve quality
of care — and those are just the tip of the iceberg.
It’s crucial to act now, to transform the sheer mass of data into
actionable knowledge and deeper insights for everyone across
the organization.
A Single
Source of Truth
Expanding
Vision
Medical data is doubling every five
years, and that’s just a portion of the
data captured in a health system.
Technology systems commonly in place capture only
a small slice of that data and can’t provide enterprise-
wide analytics.
How can organizations sort through all of the data in
all of their systems to understand what’s relevant? To
make the right decisions, they need to combine data
from all areas — including clinical, administrative,
financial and research — into a single source of
information.
The opportunity is here:
• Get a clear, accurate, comprehensive
single source of truth
• See an enterprise-wide view of data
• Measure quality of care, costs, risks and more
• Empower teams with actionable knowledge
An integrated clinical and financial business
intelligence system — specifically a scalable Enterprise
Data Warehouse (EDW) — combines a variety of data
from systems such as electronic health records, ERP,
cost accounting, patient experience and management
into actionable knowledge.
Donovan, P. (2012). Infographic: How Technology Impacts Healthcare’s Future.
HIN Blog. Retrieved February 7, 2013, from http://hin.com/blog/2012/11/27/
infographic-how-technology-impacts-healthcares-future/.
How Healthcare Data is Growing
The amount of healthcare data worldwide is
expected to increase to 50 times the current load,
to 25,000 petabytes.
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4. Deeper Insights Mean
Informed Decisions
While we could have built
the clinical data warehouse
ourselves over a period of
many years, HCD provides us
with the ability to fast track our
project in a way that would not
be possible otherwise.
– Darren Dworkin, CIO,
Cedars-Sinai Health System
KnowledgeEdge, including its enterprise data
model, dashboards, reports, applications, and
user-driven analytics, helps hospitals and
health systems effectively and efficiently gain
deeper insights into their operations.
KnowlegeEdge™
is Power
Many hospitals and health systems recognize
that implementing an EDW can improve decision-
making across the whole organization.
Leadership teams may choose to build an EDW in-house or buy
from a vendor. Some opt to build systems using internal resources
or patch them together in parts. Others elect a tools-enabled service
engagement or license a more generic BI offering.
Arguably the smartest decision is to implement a packaged EDW
designed specifically for healthcare by healthcare experts — a choice
that can save time, money and effort.
• Enterprise-wide view
• Pre-built content and user – driven analytics
• Quickest to value
• Laser focus on healthcare
• Deep healthcare expertise
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5. C-suite leaders and many other internal stakeholders require
organization-wide business intelligence every day to help
them make more informed decisions, improve quality of care,
enhance patient satisfaction, achieve savings and grow revenue.
Benefits Throughout the Organization
Organization-wide
Intelligence
The set of tools that HCD has packaged
into its EDW makes it easy for Orlando
Health to get quick results and build
a foundation for the future without
having to assemble the tools normally
required to make an EDW successful.
– Rick Schooler, CIO, Orlando Health
KnowledgeEdge provides a single source of truth
that empowers the entire organization to make more informed and
timely decisions, from the operating room to the board room.
• Fully meets the demands of changing healthcare systems
• Satisfies competing priorities with effective collaboration
• Establishes a solid and visionary foundation for the future
Data from across the enterprise — including source
systems from the financial, administrative, clinical,
and research areas — is centralized into HCD’s
data model, enabling users to ask questions and get
immediate answers. They spend their time analyzing
information, instead of collecting data from across
disparate systems.
Operate at peak IT efficiencyCIOIncrease or retain revenuesCFOImprove outcomesCMO
Enterprise Data Warehouse
Bundled software, hardware and support
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6. Positive
Transformation
With KnowledgeEdge, healthcare systems are
well positioned to extract and analyze critical
data across all aspects of their organizations. As a
result, they have access to actionable knowledge so
they can make decisions that enable higher quality
results and lower costs.
– Detlev H. (Herb) Smaltz, Chairman and Founder,
Health Care DataWorks
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