Dr Warrick Jones North Haven Hospice

1. Patients with PalCare
an adventure of technology
Philosophy
Not to delay or hasten death.
Death and grief are part of normal life.
Providing excellence of assessment and
service delivery wherever patient /family
want to be cared for.
The multidisciplinary team is essential in
the delivery of holistic care.
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2. Values
Comfort
Dignity
Respect
Teamwork
Care for the Carer
Stewardship
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3. The Drives
(besides C, G, P, …)
Multiple Members in the Team
– GP, Community, IPU, DN, Specialist
Communication delays
Geographical spread
Increasing need for real stats (audit and
research)
Multiple Data-bases
The Drives
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4. What was offered
by eClinic
A system that was tried
Willingness to modify and customise
Web Based
– Protecting local system information
– Real time information
– Remote access
The Obsticles
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5. Obstacles
The Ditch- distance , language
Service delivery model- Community and
IPU
Regional structure- 4-in-1
User Acceptability
Future Planning- “what if…?”
The Process
Include the team
Introduce change at a sustainable rate
Provide an acceptable interface
Honour feed back
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6. What we have!
What we have!
The first of its kind in NZ!
User friendly (for some) and learnable
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7. What we have!
The first of its kind in NZ!
User friendly (for some) and learnable
Standardised tools (ours and theirs)
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9. What we have!
The first of its kind in NZ!
User friendly (for some) and learnable
Standardised tools (ours and theirs)
One set of notes and information
accessibly to all members of the team
simultaneously where-ever they are.
(Minimal paper)
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10. What we have!
The first of its kind in NZ!
User friendly (for some) and learnable
Standardised tools (ours and theirs)
One set of notes and information accessibly to
all members of the team simultaneously where-
where-
ever they are. (Minimal paper)
Searchable information
The prospect of further development…
development…
– symptom management protocols, Liverpool Care
Pathway, national …
Will you join us for the adventure
and make a difference?
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11. Thank You
warrickj@northhavenhospice.org.nz
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