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2013
Mobile Marketing Survey
Organized
by

Supported
by
Survey Objective

To investigate marketers’ point of view
on mobile marketing and
reveal that to the industry.
Over 80% marketers
optimistic about mobile marketing
4% None of the above
Do not have such plan in

8% the next 6 months
11%

Plan to use mobile marketing
within 6 months

2013

Already using mobile on

62% marketing campaigns

Plan to use mobile marketing

15% in coming quarter

Have you selected mobile phone on your marketing campaigns in the past 6 months?
Usage of mobile marketing
at a record high in 2013
70%

53%

Yes , I am ready using mobile marketing
No, but I plan to use it in the coming quarter
No, but I plan to use it within the next 6 months
No, we do not have such plans in the next 6 months
None of the above

35%

18%

0%
2009

2010

2011

2012

2013
Usage of mobile marketing
at a record high in 2013
70%

53%

Yes , I am ready using mobile marketing
No, but I plan to use it in the coming quarter
No, but I plan to use it within the next 6 months
No, we do not have such plans in the next 6 months
None of the above

35%

18%

0%
2009

2010

2011

2012

2013
Marketers need advices
on mobile marketing
26%

Do not know how to use it for business
Do not know good digital /
interactive agencies
It is expensive

It is not effective

22%
13%
11%

The company size is small

Why don’t you consider using mobile marketing for your campaign?

15%
Marketers look for personalized &
targeted way to reach customers
Compared to other media,
it is considered more personalized

56%
53%

It can reach your target market directly
It can yield a higher ROI
than other media

19%

It is a media and publicity tool that
can be measured
It is cost effective

22%
14%

Mobility and geo-targeted

What do you think are the business benefits on using mobile marketing?

48%
Knowledge of benefits of
mobile marketing rockets in 2013
Compared to other media, it is considered more personalized
It can reach your target market directly
It can yield a higher ROI than other media
It is a media and publicity tool that can be measured
It is cost effective
Mobility and Geo-targeted

60%

45%

30%

15%

0%
2009

2010

2011

2012

2013
Simple marketing tools
appeal to marketers
86%
Apps Download

81%
QR Code

61%

59%

Push Notification

Location-based
Advertising

73%

71%

68%

Mobile Apps

In-app Adv.

SMS

54%

52%

Bluetooth

Augmented
Reality

Which of the following mobile marketing tools have you heard of?

40%
WAP

27%
Indoor
Positioning
Half of the marketers spend
less than 10% of
marketing budget on mobile
28% None
26% Less than 5%
5% 21% or more

2013
25% 6-10%

16% 11-20%

What percentage of your total advertising budget did you spend on mobile advertising?
Budget on mobile marketing
keep raising
Less than 5%
6 - 10%
11 - 20%
21% or more
None

60%

45%

30%

15%

0%
2009

2010

2011

2012

2013
Budget on mobile marketing
keep raising
Less than 5%
6 - 10%
11 - 20%
21% or more
None

60%

45%

30%

15%

0%
2009

2010

2011

2012

2013
Mobile - handy devices
for access internet
Computer
7%

Mobile

12%
16%

19%

13%

44%
28%

19%
18%

25%

How long do you access internet via computer / mobile daily?

1-2 hours
3-4 hours
5-6 hours
7-8 hours
9 hours or more
Mobile is gaining time
on browsing internet
1-2 hours
3-4 hours
5-6 hours
7-8 hours
9 hours or more

70%

53%

35%

18%

0%
2011

2012

2013
Social Networking
top the list of most used apps
12%

Photography

79%

42% Entertainment

14% Utilities

Social Networking

14% Finance
5% Travel

25% Food & Drink

49%
25% Games

19%
Transportation

What are the top 3 categories of apps that you use the most?

News & Magazine
Summary
Mobile marketing gaining position in marketing mix
- Increased usage, budget, knowledge...

Marketers need advices to guide them on mobile plan
- How to integrate mobile into marketing mix?

Social media marketing tied with mobile
- Get in touch with target customers and get viral!
THANK YOU !

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Mobile Marketing Survey 2013

  • 2. Survey Objective To investigate marketers’ point of view on mobile marketing and reveal that to the industry.
  • 3. Over 80% marketers optimistic about mobile marketing 4% None of the above Do not have such plan in 8% the next 6 months 11% Plan to use mobile marketing within 6 months 2013 Already using mobile on 62% marketing campaigns Plan to use mobile marketing 15% in coming quarter Have you selected mobile phone on your marketing campaigns in the past 6 months?
  • 4. Usage of mobile marketing at a record high in 2013 70% 53% Yes , I am ready using mobile marketing No, but I plan to use it in the coming quarter No, but I plan to use it within the next 6 months No, we do not have such plans in the next 6 months None of the above 35% 18% 0% 2009 2010 2011 2012 2013
  • 5. Usage of mobile marketing at a record high in 2013 70% 53% Yes , I am ready using mobile marketing No, but I plan to use it in the coming quarter No, but I plan to use it within the next 6 months No, we do not have such plans in the next 6 months None of the above 35% 18% 0% 2009 2010 2011 2012 2013
  • 6. Marketers need advices on mobile marketing 26% Do not know how to use it for business Do not know good digital / interactive agencies It is expensive It is not effective 22% 13% 11% The company size is small Why don’t you consider using mobile marketing for your campaign? 15%
  • 7. Marketers look for personalized & targeted way to reach customers Compared to other media, it is considered more personalized 56% 53% It can reach your target market directly It can yield a higher ROI than other media 19% It is a media and publicity tool that can be measured It is cost effective 22% 14% Mobility and geo-targeted What do you think are the business benefits on using mobile marketing? 48%
  • 8. Knowledge of benefits of mobile marketing rockets in 2013 Compared to other media, it is considered more personalized It can reach your target market directly It can yield a higher ROI than other media It is a media and publicity tool that can be measured It is cost effective Mobility and Geo-targeted 60% 45% 30% 15% 0% 2009 2010 2011 2012 2013
  • 9. Simple marketing tools appeal to marketers 86% Apps Download 81% QR Code 61% 59% Push Notification Location-based Advertising 73% 71% 68% Mobile Apps In-app Adv. SMS 54% 52% Bluetooth Augmented Reality Which of the following mobile marketing tools have you heard of? 40% WAP 27% Indoor Positioning
  • 10. Half of the marketers spend less than 10% of marketing budget on mobile 28% None 26% Less than 5% 5% 21% or more 2013 25% 6-10% 16% 11-20% What percentage of your total advertising budget did you spend on mobile advertising?
  • 11. Budget on mobile marketing keep raising Less than 5% 6 - 10% 11 - 20% 21% or more None 60% 45% 30% 15% 0% 2009 2010 2011 2012 2013
  • 12. Budget on mobile marketing keep raising Less than 5% 6 - 10% 11 - 20% 21% or more None 60% 45% 30% 15% 0% 2009 2010 2011 2012 2013
  • 13. Mobile - handy devices for access internet Computer 7% Mobile 12% 16% 19% 13% 44% 28% 19% 18% 25% How long do you access internet via computer / mobile daily? 1-2 hours 3-4 hours 5-6 hours 7-8 hours 9 hours or more
  • 14. Mobile is gaining time on browsing internet 1-2 hours 3-4 hours 5-6 hours 7-8 hours 9 hours or more 70% 53% 35% 18% 0% 2011 2012 2013
  • 15. Social Networking top the list of most used apps 12% Photography 79% 42% Entertainment 14% Utilities Social Networking 14% Finance 5% Travel 25% Food & Drink 49% 25% Games 19% Transportation What are the top 3 categories of apps that you use the most? News & Magazine
  • 16. Summary Mobile marketing gaining position in marketing mix - Increased usage, budget, knowledge... Marketers need advices to guide them on mobile plan - How to integrate mobile into marketing mix? Social media marketing tied with mobile - Get in touch with target customers and get viral!