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It’s	
  the	
  passion	
  for	
  our	
  profession	
  and	
  
pursuit	
  of	
  perfec2on	
  that	
  sets	
  us	
  apart.	
  
	
  
	
  
Integral	
  Avia2on	
  Solu2ons,	
  Inc.	
  
7100	
  DeMedici	
  Circle	
  
Delray	
  Beach	
  FL	
  33446	
  USA	
  
Tel::+1.561.900.4000	
  
www.inavsol.com	
  
 
	
   	
     	
  	
   	
        	
        	
  Integral	
  Avia2on	
  Solu2ons,	
  Inc.	
  	
  	
  	
  	
  
             	
  
             IAS	
   offers	
   a	
   wide	
   variety	
   of	
   avia2on	
   services	
   catering	
   to	
   the	
   needs	
   of	
   airlines,	
  
             corpora2ons,	
  VIP	
  clients	
  as	
  well	
  as	
  governments	
  around	
  the	
  globe.	
   	
  “Head	
  of	
  State”	
  
             rotorcraT	
  and	
  jets	
  are	
  our	
  specialty.	
  	
  
             	
  
             Our	
   mul2-­‐mission	
   aircraT	
   includes:	
   cost	
   effec2ve	
   ISR	
   and	
   SAR	
   plaYorms.	
   	
   We	
   can	
  
             provide	
   the	
   aircraT	
   or	
   convert	
   exis2ng	
   airframes	
   to	
   meet	
   our	
   clients’	
   needs.	
   We	
   offer	
  
             the	
  most	
  modern	
  technology	
  the	
  US	
  government	
  will	
  allow	
  us	
  to	
  export.	
  	
  
             	
  
             We	
  offer	
  complete	
  logis2cal	
  support	
  for	
  all	
  avia2on	
  organiza2ons.	
  	
  
             	
  
             We	
  are	
  commi]ed	
  to	
  total	
  customer	
  sa2sfac2on.	
  
             	
  	
  	
  
             	
  	
  
The	
  IAS	
  Team	
  and	
  Network	
  

Our	
  principals	
  all	
  have	
  over	
  30	
  years	
  of	
  experience	
  in	
  the	
  avia2on	
  field.	
   	
  Our	
  combina2on	
  of 	
  
corporate,	
   airline	
   and	
   military	
   exper2se	
   makes	
   us	
   uniquely	
   qualified.	
   	
   We	
   are	
   all	
   avia2on 	
  
people	
  and	
  all	
  hold	
  FAA	
  licenses.	
  	
  It’s	
  the	
  passion	
  for	
  our	
  profession	
  that	
  makes	
  our	
  programs
                                                                                                                                             	
  
a	
  success.	
  	
  
	
  
Our	
  network	
  includes:	
  
	
  
•  Designers                	
         	
     	
            	
          	
  	
  
•  Engineers	
  
•  Lawyers                  	
         	
     	
            	
          	
  	
  
•  Accountants	
  
•  Comple2on	
  Centers	
                     	
            	
  	
  
•  MRO’s	
  
•  Title	
  Companies	
   	
                  	
            	
          	
  	
  
•  Insurance	
  Agents	
  
•  Military	
  Systems	
  Integrators                       	
          	
  	
  	
  

        	
        	
        	
  	
  
Our	
  Team	
  


Ivan	
  Klugman	
  
President	
  
With	
  over	
  35	
  years	
  of	
  avia2on	
  experience,	
  10	
  years	
  of	
  that	
  in	
  corporate	
  flight	
  departments	
  
and	
  serving	
  as	
  Captain	
  with	
  United	
  Airlines	
  for	
  25	
  years.	
  	
  During	
  his	
  career,	
  he	
  has	
  placed	
  
many	
  aircraT	
  in	
  service	
  from	
  airliners	
  to	
  large	
  twin	
  engine	
  helicopters.	
  	
  Captain	
  Klugman	
  has	
  
worked	
  for	
  some	
  of	
  the	
  highest	
  net	
  worth	
  individuals	
  interna2onally	
  acquiring	
  their	
  aircraT	
  
(both	
  jet	
  and	
  helicopter	
  )	
  as	
  well	
  as	
  the	
  complete	
  structuring	
  of	
  their	
  flight	
  departments.	
  	
  
Captain	
  Klugman	
  holds	
  an	
  FAA	
  Airline	
  Transport	
  Pilots	
  license	
  for	
  both	
  jets	
  and	
  helicopters	
  
which	
  include	
  ra2ngs	
  on	
  Boeing	
  777,	
  767,	
  757,737,	
  Falcon	
  Jet,	
  Bell	
  206,	
  Bell	
  222,	
  Sikorsky	
  S76	
  
and	
  Super	
  Puma.	
  
.	
  
	
  
	
  
Peter	
  Wendt	
  
Vice	
  President	
  and	
  Director	
  of	
  Opera7ons	
  
Capt.	
  Wendt	
  has	
  had	
  a	
  very	
  dis2nguished	
  	
  career	
  as	
  a	
  military	
  aviator	
  	
  as	
  well	
  as	
  a	
  senior	
  
manager	
  at	
  large	
  commercial	
  opera2ons.	
  	
  He	
  has	
  held	
  key	
  posi2ons	
  and	
  served	
  as	
  director	
  at	
  
commercial	
  opera2ons	
  u2lizing	
  50	
  aircraT	
  and	
  over	
  a	
  hundred	
  pilots.	
  	
  He	
  has	
  recently	
  
completed	
  a	
  very	
  successful	
  assignment	
  in	
  Saudi	
  Arabia	
  for	
  the	
  RSAF.	
  	
  Capt.	
  Wendt	
  also	
  enjoys                       	
  
sharing	
  his	
  knowledge	
  with	
  new	
  aviators	
  as	
  a	
  simulator	
  instructor	
  and	
  examiner	
  on	
  jet	
  aircraT	
  
at	
  CAE.	
  	
  He	
  	
  is	
  a	
  cer2fied	
  IS-­‐BAO	
  safety	
  auditor	
  in	
  addi2on	
  to	
  	
  an	
  FAA	
  ATP	
  with	
  many	
  jet	
  and	
  
helicopter	
  type	
  ra2ngs.	
  	
  	
  
	
  
Our	
  Team	
  

Michael	
  J.	
  Bonventre	
  
Senior	
  Project	
  Manager	
  
Having	
   40	
   years	
   of	
   experience	
   in	
   avia2on	
   as	
   a	
   A&P	
   mechanic	
   at	
   various	
   civil	
   and	
   military 	
  
posi2ons.	
  He	
  has	
  served	
  8	
  as	
  a	
  final	
  assembly/first	
  flight/flight	
  development	
  inspector	
  at	
  a	
  major             	
  
aircraT	
  manufacturer.	
  	
  In	
  the	
  past	
  20	
  years	
  Mike	
  has	
  been	
  a	
  technical	
  consultant	
  for	
  airlines	
  and    	
  
commercial	
   aircraT	
   leasing	
   companies.	
   Mike	
   has	
   successfully	
   placed	
   numerous	
   aircraT	
   on                       	
  
opera2ng	
  cer2ficates	
  for	
  various	
  domes2c	
  and	
  foreign	
  airlines.	
  Mike	
  holds	
  an	
  FAA	
  Airframe	
  &                    	
  
Powerplant	
   license	
   and	
   is	
   an	
   FAA	
   designate	
   Airworthiness	
   Inspector	
   well	
   as	
   a	
   Senior	
   NAAA         	
  
Appraiser	
  with	
  USPAP	
  (Uniform	
  Standards	
  of	
  Professional	
  Appraisal	
  Prac2ce)	
  endorsement	
  .	
  
	
  
	
  
	
  
Capt.	
  Ric	
  Wilken	
  
Director	
  of	
  Safety	
  and	
  Senior	
  Project	
  Manager	
  
Held	
  the	
  Key	
  FAA/DGCA/CAA	
  posi2ons	
  of	
  General	
  Manager,	
  Director	
  of	
  Opera2ons,	
  Director	
  of                        	
  
Safety,	
  Director	
  of	
  Maintenance,	
  Chief	
  Pilot	
  and	
  Civil	
  Avia2on	
  Safety	
  Officer	
  during	
  the	
  past	
  35             	
  
years.	
   He	
   has	
   managed	
   or	
   had	
   safety	
   oversight	
   responsibili2es	
   for	
   the	
   flight	
   opera2ons	
   and        	
  
aircraT	
  maintenance	
  departments	
  of	
  Army	
  Avia2on	
  Assets	
  during	
  8	
  years	
  of	
  ac2ve	
  duty	
  and	
  26                 	
  
years	
   in	
   the	
   Na2onal	
   Guard	
   and	
   Reserves.	
   	
   Ric	
   developed	
   and	
   implemented	
   the	
   accident             	
  
inves2ga2on	
   program	
   for	
   a	
   major	
   insurance	
   companies.	
   He	
   has	
   performed	
   serious	
   injury	
   and             	
  
fatal	
   accident	
   inves2ga2ons,	
   tes2fied	
   as	
   an	
   expert	
   in	
   accident	
   reconstruc2on,	
   claims                          	
  
management,	
   risk	
   analysis/safety	
   engineering	
   of	
   interna2onal	
   manufacturing	
   operators	
   and                             	
  
airlines.	
   	
   Ric’s	
   FAA	
   ra2ngs	
   include	
   an	
   ATP	
   both	
   fixed	
   and	
   rotor	
   wing,	
   Airframe	
   &	
   Powerplant
                                                                                                                                                     	
  
license,	
   FAA	
   designated	
   Airworthiness	
   Inspector	
   and	
   FAA	
   Designated	
   Airworthiness                                     	
  
Representa2ve	
  (DAR).	
  
Services	
  
Our	
  services	
  include:	
  
       •    Needs	
  assessment	
  
       •    AircraT	
  evalua2on	
  
       •    AircraT	
  acquisi2on	
  
       •    Civil	
  and	
  military	
  opera2ons	
  and	
  training	
  
       •    Pre	
  purchase	
  inspec2on	
  oversight	
  
       •    AircraT	
  comple2on	
  management	
  
       •    “Head	
  of	
  State”	
  and	
  VIP	
  aircraT	
  	
  
       •    Heavy	
  maintenance	
  "C	
  "	
  and	
  "D"	
  check	
  management	
  
       •    HEMS	
  consulta2on	
  
       •    AircraT	
  interior	
  designers	
  	
  
       •    ISR	
  aircraT	
  and	
  training	
  
       •    Flight	
  department	
  and	
  management	
  consul2ng	
  service	
  	
  
       •    Airliner	
  to	
  Corporate	
  conversions	
  
       •    Increase	
  fuel	
  capacity	
  	
  and	
  range	
  improvement	
  
       •    Logis2cal	
  support	
  and	
  ground	
  service	
  equipment	
  
	
  
Safety	
  and	
  Security	
  
                                                                           	
  

IAS	
   personnel	
   are	
   all	
   licensed	
   avia2on	
   professionals.	
   	
   We	
   consider	
   our	
   clients’	
   safety	
   our
                                                                                                                                             	
  
primary	
  mission.	
   	
  All	
  maintenance,	
  modifica2ons	
   	
  and	
  flight	
  opera2ons	
  will	
  be	
  in	
  accordance           	
  
to	
  applicable	
  interna2onal	
  standards.	
  

        	
  Safety	
  features	
  that	
  may	
  	
  be	
  incorporated	
  include:	
  
            •  Medical	
  suites	
  
            •  AED	
  
            •  Enhanced	
  emergency	
  medical	
  kits	
  
            •  Med-­‐Link	
  for	
  airborne	
  medical	
  assistance	
  



            Security	
  features	
  
            •  Video	
  surveillance	
  and	
  security	
  systems	
  
            •  Missile	
  counter	
  measures	
  



        	
  	
  
Cabin	
  Ameni2es
                                                  	
  

Owner’s	
  suits	
  
Staterooms	
  
Showers	
  
Bathrooms	
  
Offices	
  	
  
Conference	
  rooms	
  
Prayer	
  room	
  	
  
Theaters	
  
Children's	
  accommoda2ons	
  
Salons	
  
Foyers	
  
Galleys	
  
Medical	
  suites	
  	
  
Staff	
  areas	
  
WI-­‐FI	
  
Satellite	
  phones	
  
CMS	
  (cabin	
  management	
  
systems)	
  
Entertainment	
  Systems	
  
Humidifica2on	
  systems	
  
Cabin	
  ligh2ng	
  
	
  
	
  
AircraT	
  Acquisi2on	
  Time	
  Line	
  
                                                              	
  



•      Market review with regard to aircraft availability
•      Recommendations are presented to the client
•      Desktop inspection (this is not the pre purchase inspection)
•      Legal and tax consultation
•      Negotiate and prepare offer
•      Execution of Purchase Agreement
•      Pre purchase inspection conducted per our unique specifications and logbook
       review
•      Final maintenance negotiations
•      Arrange for insurance
•      Arrange for closing
•      Take delivery at desired location/export if desired

	
  
Aircra=	
  Records	
  Review	
  
                                                                         	
  
This	
  is	
  an	
  overview	
  of	
  the	
  aircra=	
  records	
  review:	
  
Airworthiness	
  Direc7ve:	
  
•    All	
  AD’s	
  reviewed	
  for	
  full	
  compliance.	
  	
  
•    Only	
  original	
  documenta2on	
  accepted	
  (Dirty	
  Fingerprint	
  Documents)	
  
•    All	
  components	
  reviewed	
  with	
  Maintenance	
  Manual	
  and	
  Illustrated	
  Parts	
  Catalog	
  to	
  ensure	
  that	
  
     only	
  approved	
  components	
  are	
  installed.	
  	
  
Avionic	
  Units	
  
•    All	
  units	
  reviewed	
  for	
  correct	
  installa2ons	
  and	
  modifica2ons	
  for	
  the	
  current	
  configura2on	
  of	
  
     aircraT.	
  
Hard	
  Time	
  Components	
  
•    All	
  components	
  reviewed	
  for	
  compa2bility	
  with	
  aircraT	
  by	
  research	
  with	
  Maintenance	
  Manual	
  
     and	
  IPC	
  
•    All	
  components	
  reviewed	
  for	
  Source	
  (8130’s)	
  
•    All	
  components	
  reviewed	
  for	
  life	
  usage	
  
•    On	
  Condi2on	
  /	
  Condi2on	
  Monitored	
  Components	
  
•    All	
  components	
  reviewed	
  for	
  compa2bility	
  with	
  aircraT	
  by	
  research	
  with	
  Maintenance	
  Manual	
  
     and	
  IPC	
  
•    All	
  components	
  reviewed	
  for	
  Source.	
  (8130’s)	
  
•    All	
  components	
  reviewed	
  for	
  life	
  usage	
  
Technical	
  Logs	
  
•    Review	
  of	
  all	
  Flight	
  and	
  Technical	
  logs	
  for	
  minimum	
  24	
  months	
  
Maintenance	
  Checks	
  
•    Last	
  complete	
  cycle	
  of	
  Maintenance	
  checks	
  (“A”,	
  “B”,	
  “C”,	
  and	
  “D”)	
  
•    Periodic	
  and	
  Out	
  of	
  Phase	
  checks	
  
•    Last	
  complete	
  cycle	
  of	
  checks	
  
Major	
  Modifica7ons	
  
•    Review	
  for	
  compliance	
  and	
  compa2bility	
  of	
  Modifica2ons	
  for	
  Airworthiness	
  to	
  AircraT	
  
Structural	
  Repairs	
  
•    Review	
  for	
  compliance	
  and	
  compa2bility	
  of	
  repairs	
  for	
  Airworthiness	
  to	
  AircraT	
  
Supplemental	
  Type	
  Cer7ficates	
  (STC’S)	
  
•    Review	
  for	
  compliance	
  and	
  compa2bility	
  of	
  STC’s	
  for	
  Airworthiness	
  to	
  AircraT	
  
	
  	
  
	
  
Design	
  and	
  Engineering	
  Phases
                                                                        	
  



Phase	
  1	
  
•  Research	
  and	
  Development	
  Phase	
  
•  Client	
  mee2ngs	
  	
  
•  Equipment	
  vendor	
  mee2ngs	
  
	
  	
  
	
  	
  
Phase	
  2	
  
•  Concept	
  and	
  Design	
  
•  Generate	
  LOPA	
  
•  Present	
  to	
  client	
  via	
  CAD,	
  drawings,	
  renderings,	
  material	
  boards,	
  etc.	
  
•  Generate	
  the	
  	
  “Client	
  Interior	
  Specifica2ons	
  Document”	
  
	
  	
  
Phase	
  3	
  
•  Develop	
  the	
  engineering	
  and	
  cer2fica2on	
  package	
  
•  Summit	
  to	
  comple2on	
  centers	
  for	
  bid	
  
•  Review	
  bids	
  and	
  select	
  center	
  
	
  	
  
Phase	
  4	
  	
  
•  Commence	
  program	
  management	
  and	
  comple2on	
  oversight	
  	
  
Client	
  Interior	
  Specifica2on	
  Document
                                                                           	
  

This	
  document	
  delineates	
  every	
  thing	
  we	
  are	
  going	
  to	
  do	
  to	
  the	
  aircraT	
  and	
  serves	
  as	
  a	
  guide	
  
for	
  the	
  complete	
  program.	
  	
  It	
  will	
  be	
  a	
  very	
  detailed	
  descrip2on	
  of	
  the	
  en2re	
  aircraT;	
  may	
  
include	
  the	
  following:	
  	
  
	
  	
  
•  Floor	
  Plan,	
  Eleva2ons	
  	
  
•  Descrip2on	
  of	
  what	
  are	
  interior	
  components;	
  interior	
  lining	
  panel	
  system,	
  bulkheads,	
  
         galleys,	
  cabinets,	
  seats,	
  etc.	
  
•  Descrip2on	
  of	
  the	
  interior	
  equipment:	
  monitors,	
  sound	
  systems,	
  etc.	
  	
  
•  Interior	
  configura2on	
  of	
  aircraT	
  by	
  area	
  and	
  full	
  descrip2on	
  of	
  every	
  component,	
  
         including	
  structure	
  composi2on,	
  stowage,	
  finishes,	
  and	
  special	
  details/features.	
  	
  
•  Descrip2on	
  of	
  PA,	
  ligh2ng,	
  oxygen,	
  emergency	
  features.	
  	
  
•  Descrip2on	
  of	
  sea2ng	
  upholstery	
  and	
  seat	
  sizes	
  	
  
•  Descrip2on	
  of	
  all	
  electrical,	
  mechanical	
  and	
  structural	
  	
  
•  Descrip2on	
  of	
  all	
  work	
  to	
  be	
  performed	
  and	
  related	
  cer2fica2on	
  requirements	
  to	
  be	
  
         addressed	
  	
  
•  Descrip2on	
  of	
  documenta2on	
  requirements	
  for	
  engineering,	
  manufacturing	
  and	
  
         cer2fica2on	
  
•  Material	
  finishes	
  used	
  throughout	
  the	
  aircraT	
  	
  
•  Equipment	
  list	
  	
  
•  Descrip2on	
  of	
  responsibili2es	
  by	
  the	
  different	
  work	
  group	
  partners	
  	
  
•  Schedule,	
  milestones,	
  deliverables	
  	
  
•  List	
  of	
  loose	
  equipment	
  and	
  overstock	
  items	
  lists.	
  	
  (overstock	
  would	
  be	
  carpet	
  remnants	
  
         used	
  for	
  future	
  repairs)	
  	
  
•  Cer2fica2on	
  requirements	
  check	
  list	
  for	
  FAA	
  airworthiness	
  approval	
  
	
  
	
  
This	
  serves	
  as	
  the	
  customers	
  check	
  list	
  and	
  plan	
  of	
  execu2on	
  which	
  clearly	
  conveys	
  the	
  SOW	
  
Comple2on	
  Oversight	
  and	
  Program	
  Management
                                                                         	
  
Overall	
   Comple2on	
   program	
   management	
   consists	
   of	
   monitoring	
   the	
   cri2cal	
   path	
   schedule,                              	
  
par2cipa2ng	
   in	
   vendor	
   and	
   program	
   reviews,	
   and	
   proac2vely	
   iden2fying	
   and	
   solving	
   major                          	
  
issues	
  before	
  they	
  manifest	
  themselves.	
   	
  Close	
  a]en2on	
  is	
  paid	
  to	
  quality,	
  cost	
  and	
  schedule                     	
  
when	
  dealing	
  with	
  any	
  issue	
  including	
  Change	
  Orders.	
  
	
  
Although	
  each	
  project	
  is	
  very	
  different	
  from	
  start	
  to	
  finish,	
  some	
  aspects	
  are	
  always	
  the	
  same.                  	
  
Our	
   commitment	
   to	
   our	
   Client	
   starts	
   in	
   the	
   design	
   phase.	
   Our	
   goal	
   is	
   to	
   see	
   that	
   the	
   final
                                                                                                                                                            	
  
product	
  is	
  safe,	
  comfortable	
  and	
  retains	
  its	
  value	
  for	
  years	
  to	
  come.	
  	
  The	
  following	
  is	
  a	
  list	
  of     	
  
key	
  items	
  we	
  perform	
  or	
  supervise	
  during	
  the	
  process	
  (as	
  applicable):	
  
	
  
•  Input	
   and	
   coordinate	
   during	
   the	
   ini2al	
   design	
   phase	
   for	
   cabin	
   layout,	
   cockpit	
   avionics                   	
  
        placement	
  and	
  paint.	
  

•       Recommend	
  updates,	
  modifica2on,	
  inspec2ons	
  and	
  equipment	
  installa2ons.	
  

•       IAS	
   will	
   coordinate	
   with	
   the	
   client,	
   client’s	
   designer	
   and	
   the	
   center's	
   design	
   group	
   to	
  
        ensure	
  that	
  your	
  expecta2ons	
  are	
  clearly	
  understood	
  and	
  implemented.	
  

•       Par2cipate	
   in	
   the	
   Cri2cal	
   Design	
   Reviews	
   to	
   ensure	
   that	
   the	
   installa2on	
   and	
   assembly	
  
        drawings	
   reflect	
   the	
   requirements	
   specified	
   in	
   the	
   approved	
   layout	
   packages.	
   	
   Provide     	
  
        recommenda2ons	
  in	
  any	
  engineering/design	
  and	
  mechanical	
  conflicts.	
  Par2cipate	
  in	
  the                      	
  
        Component	
  Accessibility	
  Review	
  to	
  ensure	
  that	
  accessibility	
  is	
  built	
  into	
  the	
  components           	
  
        in	
  the	
  ini2al	
  engineering	
  phase.	
  

•       Conduct	
  a	
  “Green”	
  airframe	
  acceptance	
  inspec2on	
  and	
  report	
  our	
  findings	
  to	
  the	
  client.      	
  
        This	
  includes	
  a	
  review	
  of	
  func2onal	
  test	
  results.	
  We	
  will	
  perform	
  detailed	
  inspec2ons	
  on	
  
        the	
   airframe,	
   engine,	
   components	
   and	
   accessories	
   to	
   iden2fy	
   any	
   undocumented               	
  
        damage,	
  problems	
  or	
  future	
  concerns.	
   	
   	
  A	
  thorough	
  document	
  review	
  will	
  be	
  conducted   	
  
        to	
   detect	
   any	
   possible	
   discrepancies	
   on	
   major	
   part	
   changes,	
   serial	
   number	
   lis2ngs, 	
  
        modifica2on	
  status,	
  flight	
  test	
  and	
  produc2on	
  test	
  data.	
  
 
               Comple2on	
  Oversight	
  and	
  Program	
  Management	
  

•    Par2cipate	
  in	
  all	
  pressuriza2on	
  tests,	
  gear	
  swings	
  and	
  test	
  flights.	
  

•    Monitor	
   the	
   milestone	
   schedule	
   provided	
   by	
   the	
   center	
   and	
   highlight	
   any	
   poten2al
                                                                                                                                	
  
     problem	
  areas	
  to	
  both	
  the	
  client	
  and	
  the	
  comple2on	
  center	
  for	
  quick	
  resolu2on.	
  

•    Representa2ves	
   will	
   be	
   present	
   to	
   observe	
   and	
   make	
   decisions	
   while	
   work	
   is	
   being	
  
     accomplished	
  on	
  the	
  aircraT.	
   	
  We	
  will	
  ensure	
  the	
  comple2on	
  center	
  complies	
  with	
  the     	
  
     terms	
  and	
  condi2ons	
  outlined	
  in	
  the	
  Purchase	
  Agreement.	
  

•    Par2cipate	
   in	
   all	
   reviews	
   of	
   cabinets,	
   seats	
   and	
   major	
   installa2ons	
   and	
   iden2fy	
   any	
  
     deficiencies	
   early	
   in	
   the	
   program	
   to	
   ensure	
   2mely	
   correc2ve	
   ac2on.	
   Maintain	
   an	
   ac2ve	
  
     log	
  of	
  all	
  discrepancies	
  or	
  devia2ons	
  detected.	
  

•    Maintain	
   an	
   ac2ve	
   documented	
   record	
   of	
   all	
   open	
   items	
   and	
   issues	
   and	
   highlight	
   any	
  
     poten2al	
  problem	
  areas.	
  Follow	
  up	
  on	
  all	
  issues.	
  	
  During	
  the	
  interior	
  comple2on	
  process,      	
  
     we	
   will	
   monitor	
   all	
   technical	
   aspects	
   of	
   the	
   aircraT	
   including	
   produc2on	
   drawings,       	
  
     airframe/engine/system	
   build	
   quality,	
   defects,	
   ground	
   and	
   flight	
   test	
   results,	
   serialized          	
  
     component	
   list,	
   cer2fica2on	
   documenta2on,	
   Service	
   Bulle2n	
   incorpora2on	
   and	
   product                     	
  
     improvements.	
  

•    Maintain	
   records	
   during	
   the	
   process	
   to	
   reconcile	
   the	
   final	
   bill	
   from	
   the	
   comple2on	
  
     center.	
   Photograph	
   the	
   component	
   installa2ons	
   for	
   future	
   reference.	
   Provide	
   a                	
  
     con2nuous	
  flow	
  of	
  communica2ons	
  and	
  informa2on	
  of	
  ac2vi2es	
  to	
  the	
  client.	
  
Comple2on	
  Oversight	
  and	
  Program	
  Management	
  
                                                                        	
  

•      Par2cipate	
   in	
   all	
   program	
   or	
   status	
   reviews	
   with	
   the	
   center.	
   This	
   review	
   is	
   typically	
  
       scheduled	
   every	
   three	
   weeks	
   and	
   will	
   review	
   all	
   open	
   items	
   iden2fied	
   by	
   IAS	
   and       	
  
       comple2on	
  center.	
  

•      Review	
   and	
   monitor	
   the	
   quality	
   of	
   the	
   interior	
   comple2on	
   installa2ons	
   (to	
   include	
   soT	
  
       goods,	
   design,	
   construc2on	
   and	
   fit)	
   to	
   ensure	
   that	
   the	
   aircraT	
   complies	
   with	
   the      	
  
       specifica2on	
   and	
   drawing	
   package,	
   from	
   an	
   interior	
   comple2on	
   perspec2ve.	
  	
   Assure	
   that      	
  
       all	
  work	
  is	
  done	
  to	
  our	
  standard	
  of	
  excellence	
  well	
  beyond	
  FAA	
  minimums.	
  
	
  
•      Monitor	
   discrepancy	
   lists,	
   changes,	
   modifica2ons	
   and	
   recommend	
   fixes	
   associated	
   with	
  
       the	
  interior	
  comple2on.	
  

•      Conduct	
   along	
   with	
   test	
   pilot	
   full	
   func2onal	
   test	
   of	
   all	
   aircraT	
   system	
   and	
   avionics  	
  
       (including	
  the	
  manufacturers’	
  full	
  flight	
  test	
  profile).	
   	
  Conduct	
  mul2ple	
  approaches	
  of	
  all            	
  
       types	
  to	
  assure	
  all	
  flight	
  deck	
  systems	
  are	
  fully	
  func2onal.	
  	
  Cold	
  soak	
  flights	
  to	
  detect	
  any	
  
       abnormali2es	
   associated	
   with	
   the	
   interior	
   comple2on	
   and	
   ensure	
   that	
   the	
   interior                  	
  
       comple2on	
  conforms	
  to	
  the	
  specifica2on	
  in	
  flight	
  .	
  	
  	
  
	
  
•      Conduct	
   a	
   pre	
   delivery	
   trace	
   ability	
   report,	
   final	
   airworthiness	
   review	
   and	
   log	
   book           	
  
       prepara2on.	
   During	
   final	
   acceptance,	
   a	
   review	
   of	
   all	
   documents	
   including	
   the	
   AFM,                  	
  
       component	
   handbooks,	
   warranty	
   paperwork	
   and	
   passenger	
   briefing	
   cards	
   will	
   be                               	
  
       conducted.	
   	
   Conformity	
   of	
   placards,	
   circuit	
   breaker	
   layouts,	
   switch	
   panels,	
   etc.	
   will	
   be      	
  
       assured.	
   	
  IAS	
  will	
  also	
  conduct	
  a	
  detailed	
  inspec2on	
  of	
  all	
  loose	
  equipment	
  and	
  spares.            	
  
       We	
  will	
  assure	
  weight	
  and	
  balance	
  data	
  is	
  in	
  order	
  as	
  well	
  as	
  a	
  system	
  for	
  the	
  pilots	
  to	
  
       assure	
  compliance.	
  
	
  
•      Par2cipate	
   in	
   the	
   Delivery	
   and	
   Acceptance	
   of	
   the	
   aircraT.	
   	
   Coordinate	
   all	
   “Delivery	
  
       Documenta2on"	
  and	
  entry	
  into	
  service.	
  
	
  

	
  
Flight	
  Opera2ons
                                                                            	
  


IAS	
   will	
   assist	
   in	
   developing	
   a	
   corporate	
   culture	
   that	
   nurtures	
   safety	
   above	
   all.	
   	
   We	
   will   	
  
establish	
  effec2ve	
  and	
  open	
  lines	
  of	
  communica2on	
  between	
  flight	
  opera2ons	
  and	
  corporate                                  	
  
management.	
  	
  Our	
  goal	
  is	
  to	
  have	
  in	
  place	
  a	
  highly	
  mo2vated	
  cohesive	
  group	
  of	
  professionals                 	
  
to	
  accomplish	
  the	
  task	
  of	
  providing	
  safe	
  and	
  convenient	
  transporta2on	
  to	
  corporate	
  personel.                         	
  
On-­‐board	
   communica2ons	
   and	
   ameni2es	
   will	
   allow	
   for	
   en-­‐route	
   mee2ngs	
   or	
   relaxa2on	
   to                      	
  
arrive	
  well	
  rested	
  for	
  the	
  business	
  day	
  ahead.	
  	
  Crews	
  will	
  be	
  trained	
  in	
  first	
  aid,	
  CPR	
  and	
  use	
  of
                                                                                                                                                         	
  
on-­‐board	
   AED.	
   	
   Satellite	
   communica2ons	
   will	
   be	
   available	
   for	
   flight	
   opera2ons	
   func2ons                      	
  
(ATC),	
   passenger	
   communica2on	
   and	
   to	
   consult	
   ground	
   based	
   medical	
   consul2ng	
   firm	
   in	
   case                  	
  
of	
  on-­‐board	
  illness.	
  
	
  	
  
IAS	
  will	
  use	
  industry	
  standard	
  “Best	
  Prac2ces”	
  as	
  our	
  guide	
  for	
  safety	
  that	
  exceed	
  Federal	
  Air              	
  
Regula2on	
  minimums.	
  
	
  
Outline	
  of	
  Services	
  that	
  may	
  be	
  included	
  but	
  are	
  not	
  limited	
  to:	
  
Staffing:	
  	
  
Flight	
   crew	
   and	
   maintenance	
   personnel	
   recommended	
   ini2al	
   staffing	
   level	
   for	
   pilots,                                	
  
maintenance	
  personnel	
  and	
  flight	
  a]endants.	
  Final	
  selec2on	
  and	
  terms	
  of	
  employment	
  to	
  be                              	
  
approved	
  by	
  client.	
  
           •  Screening	
  
           •  Underwriter	
  review	
  
           •  Flight	
   simulator	
   evalua2on	
   for	
   pilots	
   in	
   aircraT	
   simulator	
   at	
   contracted	
   training                  	
  
                  facility	
  	
  
•  Provide	
   Flight	
   Opera2ons	
   Manual	
   to	
   meet	
   IS-­‐BAO	
   standards:	
   Manual	
   describes	
   day-­‐to-­‐
         day	
   procedures	
   to	
   conduct	
   flight	
   opera2ons	
   in	
   accordance	
   with	
   IS-­‐BAO	
   standards                         	
  
         (Interna2onal	
   Standards	
   for	
   Business	
   AircraT	
   Operators).	
   This	
   is	
   a	
   living	
   document	
   that             	
  
         evolves	
  with	
  the	
  flight	
  opera2on.	
  
Flight	
  Opera2ons
                                                                       	
  

•    Ini2ate	
   SMS	
   program	
   (Safety	
   Management	
   System).	
   Safety	
   management	
   systems                       	
  
     encourage	
   and	
   promotes	
   various	
   internal	
   and	
   external	
   repor2ng	
   (no	
   jeopardy	
   in	
   most  	
  
     cases)	
  procedures	
  to	
  iden2fy	
  risks	
  and	
  mi2gate	
  errors.	
  	
  This	
  is	
  an	
  EASA	
  requirement.	
  

•    Establish	
  the	
  cornerstones	
  of	
  CRM	
  (Crew	
  Resource	
  Management)	
   	
  and	
  TEM	
  (Threat	
  and                       	
  
     Error	
   management)	
   program.	
   	
   Program	
   starts	
   in	
   the	
   interview	
   stage	
   of	
   all	
   personnel           	
  
     involved	
   in	
   the	
   opera2on	
   of	
   the	
   aircraT.	
   	
   Those	
   with	
   a	
   profile	
   that	
   is	
   non-­‐conformant
                                                                                                                                                  	
  
     with	
  a	
  good	
  CRM	
  program	
  are	
  not	
  hired.	
  

•    Contract	
  	
  aircraT	
  maintenance	
  program	
  provider	
  
•    Provide	
  Emergency	
  Response	
  Program	
  
•    Provide	
   MEL:	
   Minimum	
   Equipment	
   List;	
   this	
   is	
   a	
   list	
   of	
   acceptable	
   inopera2ve	
   equipment
                                                                                                                                          	
  
     for	
  aircraT	
  dispatch	
  as	
  well	
  as	
  opera2onal	
  and	
  maintenance	
  procedure	
  for	
  dispatch.	
  
•    Nego2ate	
  lease	
  for	
  client’s	
  hangar	
  and	
  office	
  space.	
  
•    Arrange	
  for	
  aircraT	
  and	
  spare	
  parts	
  storage.	
  
•    Arrange	
  for	
  a	
  contract	
  on-­‐call	
  maintenance	
  from	
  a	
  global	
  provider	
  
•    Develop	
   a	
   flow	
   of	
   informa2on	
   between	
   flight	
   opera2ons	
   and	
   management	
   using                     	
  
     computerized	
  scheduling,	
  passenger	
  informa2on	
  and	
  accoun2ng.	
  	
  
Integral	
  Avia2on	
  Solu2ons,	
  Inc.	
  
7100	
  DeMedici	
  Circle	
  
Delray	
  Beach	
  FL	
  33446	
  USA	
  
Tel::+1.561.900.4000	
  
Fax:+1.561.300.8607	
  
	
  
Capt.	
  Ivan	
  Klugman	
  
Mobile:1.561.809.8606	
  
ivan@inavsol.com	
  
www.inavsol.com	
  

	
  
Licensed:	
  	
  
FAA	
  aircraT	
  dealers	
  
US	
  Department	
  of	
  State:	
  Broker	
  of	
  controlled	
  goods	
  
	
  
       	
  	
  
Members:	
  
Na2onal	
  Business	
  AircraT	
  Associa2on	
  
Interna2onal	
  Helicopter	
  Safety	
  Team	
  
       	
  	
  
	
  
	
  
	
  
	
  

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Integral Aviation Solutions Inc profile

  • 1. It’s  the  passion  for  our  profession  and   pursuit  of  perfec2on  that  sets  us  apart.       Integral  Avia2on  Solu2ons,  Inc.   7100  DeMedici  Circle   Delray  Beach  FL  33446  USA   Tel::+1.561.900.4000   www.inavsol.com  
  • 2.                Integral  Avia2on  Solu2ons,  Inc.             IAS   offers   a   wide   variety   of   avia2on   services   catering   to   the   needs   of   airlines,   corpora2ons,  VIP  clients  as  well  as  governments  around  the  globe.    “Head  of  State”   rotorcraT  and  jets  are  our  specialty.       Our   mul2-­‐mission   aircraT   includes:   cost   effec2ve   ISR   and   SAR   plaYorms.     We   can   provide   the   aircraT   or   convert   exis2ng   airframes   to   meet   our   clients’   needs.   We   offer   the  most  modern  technology  the  US  government  will  allow  us  to  export.       We  offer  complete  logis2cal  support  for  all  avia2on  organiza2ons.       We  are  commi]ed  to  total  customer  sa2sfac2on.            
  • 3. The  IAS  Team  and  Network   Our  principals  all  have  over  30  years  of  experience  in  the  avia2on  field.    Our  combina2on  of   corporate,   airline   and   military   exper2se   makes   us   uniquely   qualified.     We   are   all   avia2on   people  and  all  hold  FAA  licenses.    It’s  the  passion  for  our  profession  that  makes  our  programs   a  success.       Our  network  includes:     •  Designers             •  Engineers   •  Lawyers             •  Accountants   •  Comple2on  Centers         •  MRO’s   •  Title  Companies             •  Insurance  Agents   •  Military  Systems  Integrators                
  • 4. Our  Team   Ivan  Klugman   President   With  over  35  years  of  avia2on  experience,  10  years  of  that  in  corporate  flight  departments   and  serving  as  Captain  with  United  Airlines  for  25  years.    During  his  career,  he  has  placed   many  aircraT  in  service  from  airliners  to  large  twin  engine  helicopters.    Captain  Klugman  has   worked  for  some  of  the  highest  net  worth  individuals  interna2onally  acquiring  their  aircraT   (both  jet  and  helicopter  )  as  well  as  the  complete  structuring  of  their  flight  departments.     Captain  Klugman  holds  an  FAA  Airline  Transport  Pilots  license  for  both  jets  and  helicopters   which  include  ra2ngs  on  Boeing  777,  767,  757,737,  Falcon  Jet,  Bell  206,  Bell  222,  Sikorsky  S76   and  Super  Puma.   .       Peter  Wendt   Vice  President  and  Director  of  Opera7ons   Capt.  Wendt  has  had  a  very  dis2nguished    career  as  a  military  aviator    as  well  as  a  senior   manager  at  large  commercial  opera2ons.    He  has  held  key  posi2ons  and  served  as  director  at   commercial  opera2ons  u2lizing  50  aircraT  and  over  a  hundred  pilots.    He  has  recently   completed  a  very  successful  assignment  in  Saudi  Arabia  for  the  RSAF.    Capt.  Wendt  also  enjoys   sharing  his  knowledge  with  new  aviators  as  a  simulator  instructor  and  examiner  on  jet  aircraT   at  CAE.    He    is  a  cer2fied  IS-­‐BAO  safety  auditor  in  addi2on  to    an  FAA  ATP  with  many  jet  and   helicopter  type  ra2ngs.        
  • 5. Our  Team   Michael  J.  Bonventre   Senior  Project  Manager   Having   40   years   of   experience   in   avia2on   as   a   A&P   mechanic   at   various   civil   and   military   posi2ons.  He  has  served  8  as  a  final  assembly/first  flight/flight  development  inspector  at  a  major   aircraT  manufacturer.    In  the  past  20  years  Mike  has  been  a  technical  consultant  for  airlines  and   commercial   aircraT   leasing   companies.   Mike   has   successfully   placed   numerous   aircraT   on   opera2ng  cer2ficates  for  various  domes2c  and  foreign  airlines.  Mike  holds  an  FAA  Airframe  &   Powerplant   license   and   is   an   FAA   designate   Airworthiness   Inspector   well   as   a   Senior   NAAA   Appraiser  with  USPAP  (Uniform  Standards  of  Professional  Appraisal  Prac2ce)  endorsement  .         Capt.  Ric  Wilken   Director  of  Safety  and  Senior  Project  Manager   Held  the  Key  FAA/DGCA/CAA  posi2ons  of  General  Manager,  Director  of  Opera2ons,  Director  of   Safety,  Director  of  Maintenance,  Chief  Pilot  and  Civil  Avia2on  Safety  Officer  during  the  past  35   years.   He   has   managed   or   had   safety   oversight   responsibili2es   for   the   flight   opera2ons   and   aircraT  maintenance  departments  of  Army  Avia2on  Assets  during  8  years  of  ac2ve  duty  and  26   years   in   the   Na2onal   Guard   and   Reserves.     Ric   developed   and   implemented   the   accident   inves2ga2on   program   for   a   major   insurance   companies.   He   has   performed   serious   injury   and   fatal   accident   inves2ga2ons,   tes2fied   as   an   expert   in   accident   reconstruc2on,   claims   management,   risk   analysis/safety   engineering   of   interna2onal   manufacturing   operators   and   airlines.     Ric’s   FAA   ra2ngs   include   an   ATP   both   fixed   and   rotor   wing,   Airframe   &   Powerplant   license,   FAA   designated   Airworthiness   Inspector   and   FAA   Designated   Airworthiness   Representa2ve  (DAR).  
  • 6. Services   Our  services  include:   •  Needs  assessment   •  AircraT  evalua2on   •  AircraT  acquisi2on   •  Civil  and  military  opera2ons  and  training   •  Pre  purchase  inspec2on  oversight   •  AircraT  comple2on  management   •  “Head  of  State”  and  VIP  aircraT     •  Heavy  maintenance  "C  "  and  "D"  check  management   •  HEMS  consulta2on   •  AircraT  interior  designers     •  ISR  aircraT  and  training   •  Flight  department  and  management  consul2ng  service     •  Airliner  to  Corporate  conversions   •  Increase  fuel  capacity    and  range  improvement   •  Logis2cal  support  and  ground  service  equipment    
  • 7. Safety  and  Security     IAS   personnel   are   all   licensed   avia2on   professionals.     We   consider   our   clients’   safety   our   primary  mission.    All  maintenance,  modifica2ons    and  flight  opera2ons  will  be  in  accordance   to  applicable  interna2onal  standards.    Safety  features  that  may    be  incorporated  include:   •  Medical  suites   •  AED   •  Enhanced  emergency  medical  kits   •  Med-­‐Link  for  airborne  medical  assistance   Security  features   •  Video  surveillance  and  security  systems   •  Missile  counter  measures      
  • 8. Cabin  Ameni2es   Owner’s  suits   Staterooms   Showers   Bathrooms   Offices     Conference  rooms   Prayer  room     Theaters   Children's  accommoda2ons   Salons   Foyers   Galleys   Medical  suites     Staff  areas   WI-­‐FI   Satellite  phones   CMS  (cabin  management   systems)   Entertainment  Systems   Humidifica2on  systems   Cabin  ligh2ng      
  • 9. AircraT  Acquisi2on  Time  Line     •  Market review with regard to aircraft availability •  Recommendations are presented to the client •  Desktop inspection (this is not the pre purchase inspection) •  Legal and tax consultation •  Negotiate and prepare offer •  Execution of Purchase Agreement •  Pre purchase inspection conducted per our unique specifications and logbook review •  Final maintenance negotiations •  Arrange for insurance •  Arrange for closing •  Take delivery at desired location/export if desired  
  • 10. Aircra=  Records  Review     This  is  an  overview  of  the  aircra=  records  review:   Airworthiness  Direc7ve:   •  All  AD’s  reviewed  for  full  compliance.     •  Only  original  documenta2on  accepted  (Dirty  Fingerprint  Documents)   •  All  components  reviewed  with  Maintenance  Manual  and  Illustrated  Parts  Catalog  to  ensure  that   only  approved  components  are  installed.     Avionic  Units   •  All  units  reviewed  for  correct  installa2ons  and  modifica2ons  for  the  current  configura2on  of   aircraT.   Hard  Time  Components   •  All  components  reviewed  for  compa2bility  with  aircraT  by  research  with  Maintenance  Manual   and  IPC   •  All  components  reviewed  for  Source  (8130’s)   •  All  components  reviewed  for  life  usage   •  On  Condi2on  /  Condi2on  Monitored  Components   •  All  components  reviewed  for  compa2bility  with  aircraT  by  research  with  Maintenance  Manual   and  IPC   •  All  components  reviewed  for  Source.  (8130’s)   •  All  components  reviewed  for  life  usage   Technical  Logs   •  Review  of  all  Flight  and  Technical  logs  for  minimum  24  months   Maintenance  Checks   •  Last  complete  cycle  of  Maintenance  checks  (“A”,  “B”,  “C”,  and  “D”)   •  Periodic  and  Out  of  Phase  checks   •  Last  complete  cycle  of  checks   Major  Modifica7ons   •  Review  for  compliance  and  compa2bility  of  Modifica2ons  for  Airworthiness  to  AircraT   Structural  Repairs   •  Review  for  compliance  and  compa2bility  of  repairs  for  Airworthiness  to  AircraT   Supplemental  Type  Cer7ficates  (STC’S)   •  Review  for  compliance  and  compa2bility  of  STC’s  for  Airworthiness  to  AircraT        
  • 11. Design  and  Engineering  Phases   Phase  1   •  Research  and  Development  Phase   •  Client  mee2ngs     •  Equipment  vendor  mee2ngs           Phase  2   •  Concept  and  Design   •  Generate  LOPA   •  Present  to  client  via  CAD,  drawings,  renderings,  material  boards,  etc.   •  Generate  the    “Client  Interior  Specifica2ons  Document”       Phase  3   •  Develop  the  engineering  and  cer2fica2on  package   •  Summit  to  comple2on  centers  for  bid   •  Review  bids  and  select  center       Phase  4     •  Commence  program  management  and  comple2on  oversight    
  • 12. Client  Interior  Specifica2on  Document   This  document  delineates  every  thing  we  are  going  to  do  to  the  aircraT  and  serves  as  a  guide   for  the  complete  program.    It  will  be  a  very  detailed  descrip2on  of  the  en2re  aircraT;  may   include  the  following:         •  Floor  Plan,  Eleva2ons     •  Descrip2on  of  what  are  interior  components;  interior  lining  panel  system,  bulkheads,   galleys,  cabinets,  seats,  etc.   •  Descrip2on  of  the  interior  equipment:  monitors,  sound  systems,  etc.     •  Interior  configura2on  of  aircraT  by  area  and  full  descrip2on  of  every  component,   including  structure  composi2on,  stowage,  finishes,  and  special  details/features.     •  Descrip2on  of  PA,  ligh2ng,  oxygen,  emergency  features.     •  Descrip2on  of  sea2ng  upholstery  and  seat  sizes     •  Descrip2on  of  all  electrical,  mechanical  and  structural     •  Descrip2on  of  all  work  to  be  performed  and  related  cer2fica2on  requirements  to  be   addressed     •  Descrip2on  of  documenta2on  requirements  for  engineering,  manufacturing  and   cer2fica2on   •  Material  finishes  used  throughout  the  aircraT     •  Equipment  list     •  Descrip2on  of  responsibili2es  by  the  different  work  group  partners     •  Schedule,  milestones,  deliverables     •  List  of  loose  equipment  and  overstock  items  lists.    (overstock  would  be  carpet  remnants   used  for  future  repairs)     •  Cer2fica2on  requirements  check  list  for  FAA  airworthiness  approval       This  serves  as  the  customers  check  list  and  plan  of  execu2on  which  clearly  conveys  the  SOW  
  • 13. Comple2on  Oversight  and  Program  Management   Overall   Comple2on   program   management   consists   of   monitoring   the   cri2cal   path   schedule,   par2cipa2ng   in   vendor   and   program   reviews,   and   proac2vely   iden2fying   and   solving   major   issues  before  they  manifest  themselves.    Close  a]en2on  is  paid  to  quality,  cost  and  schedule   when  dealing  with  any  issue  including  Change  Orders.     Although  each  project  is  very  different  from  start  to  finish,  some  aspects  are  always  the  same.   Our   commitment   to   our   Client   starts   in   the   design   phase.   Our   goal   is   to   see   that   the   final   product  is  safe,  comfortable  and  retains  its  value  for  years  to  come.    The  following  is  a  list  of   key  items  we  perform  or  supervise  during  the  process  (as  applicable):     •  Input   and   coordinate   during   the   ini2al   design   phase   for   cabin   layout,   cockpit   avionics   placement  and  paint.   •  Recommend  updates,  modifica2on,  inspec2ons  and  equipment  installa2ons.   •  IAS   will   coordinate   with   the   client,   client’s   designer   and   the   center's   design   group   to   ensure  that  your  expecta2ons  are  clearly  understood  and  implemented.   •  Par2cipate   in   the   Cri2cal   Design   Reviews   to   ensure   that   the   installa2on   and   assembly   drawings   reflect   the   requirements   specified   in   the   approved   layout   packages.     Provide   recommenda2ons  in  any  engineering/design  and  mechanical  conflicts.  Par2cipate  in  the   Component  Accessibility  Review  to  ensure  that  accessibility  is  built  into  the  components   in  the  ini2al  engineering  phase.   •  Conduct  a  “Green”  airframe  acceptance  inspec2on  and  report  our  findings  to  the  client.   This  includes  a  review  of  func2onal  test  results.  We  will  perform  detailed  inspec2ons  on   the   airframe,   engine,   components   and   accessories   to   iden2fy   any   undocumented   damage,  problems  or  future  concerns.      A  thorough  document  review  will  be  conducted   to   detect   any   possible   discrepancies   on   major   part   changes,   serial   number   lis2ngs,   modifica2on  status,  flight  test  and  produc2on  test  data.  
  • 14.   Comple2on  Oversight  and  Program  Management   •  Par2cipate  in  all  pressuriza2on  tests,  gear  swings  and  test  flights.   •  Monitor   the   milestone   schedule   provided   by   the   center   and   highlight   any   poten2al   problem  areas  to  both  the  client  and  the  comple2on  center  for  quick  resolu2on.   •  Representa2ves   will   be   present   to   observe   and   make   decisions   while   work   is   being   accomplished  on  the  aircraT.    We  will  ensure  the  comple2on  center  complies  with  the   terms  and  condi2ons  outlined  in  the  Purchase  Agreement.   •  Par2cipate   in   all   reviews   of   cabinets,   seats   and   major   installa2ons   and   iden2fy   any   deficiencies   early   in   the   program   to   ensure   2mely   correc2ve   ac2on.   Maintain   an   ac2ve   log  of  all  discrepancies  or  devia2ons  detected.   •  Maintain   an   ac2ve   documented   record   of   all   open   items   and   issues   and   highlight   any   poten2al  problem  areas.  Follow  up  on  all  issues.    During  the  interior  comple2on  process,   we   will   monitor   all   technical   aspects   of   the   aircraT   including   produc2on   drawings,   airframe/engine/system   build   quality,   defects,   ground   and   flight   test   results,   serialized   component   list,   cer2fica2on   documenta2on,   Service   Bulle2n   incorpora2on   and   product   improvements.   •  Maintain   records   during   the   process   to   reconcile   the   final   bill   from   the   comple2on   center.   Photograph   the   component   installa2ons   for   future   reference.   Provide   a   con2nuous  flow  of  communica2ons  and  informa2on  of  ac2vi2es  to  the  client.  
  • 15. Comple2on  Oversight  and  Program  Management     •  Par2cipate   in   all   program   or   status   reviews   with   the   center.   This   review   is   typically   scheduled   every   three   weeks   and   will   review   all   open   items   iden2fied   by   IAS   and   comple2on  center.   •  Review   and   monitor   the   quality   of   the   interior   comple2on   installa2ons   (to   include   soT   goods,   design,   construc2on   and   fit)   to   ensure   that   the   aircraT   complies   with   the   specifica2on   and   drawing   package,   from   an   interior   comple2on   perspec2ve.     Assure   that   all  work  is  done  to  our  standard  of  excellence  well  beyond  FAA  minimums.     •  Monitor   discrepancy   lists,   changes,   modifica2ons   and   recommend   fixes   associated   with   the  interior  comple2on.   •  Conduct   along   with   test   pilot   full   func2onal   test   of   all   aircraT   system   and   avionics   (including  the  manufacturers’  full  flight  test  profile).    Conduct  mul2ple  approaches  of  all   types  to  assure  all  flight  deck  systems  are  fully  func2onal.    Cold  soak  flights  to  detect  any   abnormali2es   associated   with   the   interior   comple2on   and   ensure   that   the   interior   comple2on  conforms  to  the  specifica2on  in  flight  .         •  Conduct   a   pre   delivery   trace   ability   report,   final   airworthiness   review   and   log   book   prepara2on.   During   final   acceptance,   a   review   of   all   documents   including   the   AFM,   component   handbooks,   warranty   paperwork   and   passenger   briefing   cards   will   be   conducted.     Conformity   of   placards,   circuit   breaker   layouts,   switch   panels,   etc.   will   be   assured.    IAS  will  also  conduct  a  detailed  inspec2on  of  all  loose  equipment  and  spares.   We  will  assure  weight  and  balance  data  is  in  order  as  well  as  a  system  for  the  pilots  to   assure  compliance.     •  Par2cipate   in   the   Delivery   and   Acceptance   of   the   aircraT.     Coordinate   all   “Delivery   Documenta2on"  and  entry  into  service.      
  • 16. Flight  Opera2ons   IAS   will   assist   in   developing   a   corporate   culture   that   nurtures   safety   above   all.     We   will   establish  effec2ve  and  open  lines  of  communica2on  between  flight  opera2ons  and  corporate   management.    Our  goal  is  to  have  in  place  a  highly  mo2vated  cohesive  group  of  professionals   to  accomplish  the  task  of  providing  safe  and  convenient  transporta2on  to  corporate  personel.   On-­‐board   communica2ons   and   ameni2es   will   allow   for   en-­‐route   mee2ngs   or   relaxa2on   to   arrive  well  rested  for  the  business  day  ahead.    Crews  will  be  trained  in  first  aid,  CPR  and  use  of   on-­‐board   AED.     Satellite   communica2ons   will   be   available   for   flight   opera2ons   func2ons   (ATC),   passenger   communica2on   and   to   consult   ground   based   medical   consul2ng   firm   in   case   of  on-­‐board  illness.       IAS  will  use  industry  standard  “Best  Prac2ces”  as  our  guide  for  safety  that  exceed  Federal  Air   Regula2on  minimums.     Outline  of  Services  that  may  be  included  but  are  not  limited  to:   Staffing:     Flight   crew   and   maintenance   personnel   recommended   ini2al   staffing   level   for   pilots,   maintenance  personnel  and  flight  a]endants.  Final  selec2on  and  terms  of  employment  to  be   approved  by  client.   •  Screening   •  Underwriter  review   •  Flight   simulator   evalua2on   for   pilots   in   aircraT   simulator   at   contracted   training   facility     •  Provide   Flight   Opera2ons   Manual   to   meet   IS-­‐BAO   standards:   Manual   describes   day-­‐to-­‐ day   procedures   to   conduct   flight   opera2ons   in   accordance   with   IS-­‐BAO   standards   (Interna2onal   Standards   for   Business   AircraT   Operators).   This   is   a   living   document   that   evolves  with  the  flight  opera2on.  
  • 17. Flight  Opera2ons   •  Ini2ate   SMS   program   (Safety   Management   System).   Safety   management   systems   encourage   and   promotes   various   internal   and   external   repor2ng   (no   jeopardy   in   most   cases)  procedures  to  iden2fy  risks  and  mi2gate  errors.    This  is  an  EASA  requirement.   •  Establish  the  cornerstones  of  CRM  (Crew  Resource  Management)    and  TEM  (Threat  and   Error   management)   program.     Program   starts   in   the   interview   stage   of   all   personnel   involved   in   the   opera2on   of   the   aircraT.     Those   with   a   profile   that   is   non-­‐conformant   with  a  good  CRM  program  are  not  hired.   •  Contract    aircraT  maintenance  program  provider   •  Provide  Emergency  Response  Program   •  Provide   MEL:   Minimum   Equipment   List;   this   is   a   list   of   acceptable   inopera2ve   equipment   for  aircraT  dispatch  as  well  as  opera2onal  and  maintenance  procedure  for  dispatch.   •  Nego2ate  lease  for  client’s  hangar  and  office  space.   •  Arrange  for  aircraT  and  spare  parts  storage.   •  Arrange  for  a  contract  on-­‐call  maintenance  from  a  global  provider   •  Develop   a   flow   of   informa2on   between   flight   opera2ons   and   management   using   computerized  scheduling,  passenger  informa2on  and  accoun2ng.    
  • 18. Integral  Avia2on  Solu2ons,  Inc.   7100  DeMedici  Circle   Delray  Beach  FL  33446  USA   Tel::+1.561.900.4000   Fax:+1.561.300.8607     Capt.  Ivan  Klugman   Mobile:1.561.809.8606   ivan@inavsol.com   www.inavsol.com     Licensed:     FAA  aircraT  dealers   US  Department  of  State:  Broker  of  controlled  goods         Members:   Na2onal  Business  AircraT  Associa2on   Interna2onal  Helicopter  Safety  Team