1. HARISH CHANDER SINGH
Mobile: +91-7838598664 ~ E-Mail: harishcsingh@rediffmail.com
Summary
Retail & E-commerce professional with expertise in Procurement, Buying, Merchandising,
category management, Retail Operation &Supply chain. Proven history of first-rate leadership,
customer service and management ability. Excellent merchandising, retail math and
communication skills.
CAREER CONSPECTUS
 Seasoned Business Managerwithrich experience in heading teams for driving overall
operations for Revenue Generation and Profitability.
 Current Organization – Sahara India Q Shop Unique Product Ltd as Category Head (Staples)
 Strong competency in Staples Buying, Retail Merchandising/Category Management, Operation
& Online retailing (e-commerce)
 Expertise in carrying out Logistics (Warehouse/Depot/DC) Operations with standard
knowledge of government policies & regulations.
 A keen analyst, highly skilled in market forecasting, quick to identify & formulate strategies to
exploit business opportunities.
 Expertise in developing & managing retail channel in order to derive the required market
share, revenue and profit of the organization.
 Possessin depth knowledge in designing entire product range including brand, category and
product mix.
 Proficient in developing & streamlining systems with proven ability to enhance operational
effectiveness and meet operational goals within the cost, time & quality parameters.
 An enterprising leader with proven abilities in leading teams towards achievement of
organizational goals.
 Effective communicator with strong analytical, problem solving & organizational abilities.
CAREER CONTOUR
Sahara India Q Shop Unique Product Ltd
Category Head, (Staples) Dec 2011 till date
KEY RESPONSIBILIES
Sourcing
 Responsible for ensuring efficient sourcing of Raw Materials, Packaging Material by forging
strategic alliances with vendors and develop product while optimizing costs of procurement
 Launching of Sahara Q own brand Staples products.
 Monthly buying of 2000+ MT volume
Strategy and Planning
 Developing a strategy for long-term procurement planning and the annual procurement
budget
 Ensure Strategic Sourcing partnerships to continually optimize the cost of procurements of
Basic RM of food commodities, Packaging Material and processingfor product development
Operational Efficiency
 Establish policies & procedures related to Sourcing & Planning
 Support Procurement Planner in preparation of Procurement Plans based on the Demand &
Production plans and current Inventory levels
 Ensure availability of Basic Raw Materials, Packaging Material and other commonly used items
on a continuous basis so as to minimize chances of stoppage of production
 Ensure all legal compliance for product development
 Finalizing design and art work for packaging& correct product declaration on packaging
 Ensuring quality standard of the product as per FSSAI regulation
 Streamline the Supply Chain processes and leverage the SAP
 Ensure adequate focus on cost by adherence to procurement budget and supply planning
 Responsible for payment of to vendors / co packers
 Ensure timely supply of raw and packaging material to plants to ensure smooth production

2. Customer Satisfaction
 Ensure highest level of customer satisfaction by ensuring adequate supply of raw /packaging
material
 Ensure the procured material is supplied to the businesses as per specified quantity, quality &
timelines
Supply Chain Costs
 Ensure cost of Procurement is optimized
 Ensure inventory carrying cost is optimized
 Track Supply Chain cost metrics across leading players in the Industry and benchmark
against the same
Vendor Management
 Liaise, conduct evaluations and award contracts to vendors for sourcing of Raw Materials,
Packaging Materials and other commonly used materials
 Develop a database of vendors/Co packer by various types of Materials
 Monitor performance & quality of approved vendors
 Develop vendor capability to support the projected growth rates and the demand-supply gap
of Materials
People Management
 Comprehensive people management responsibilities, in terms of handling Performance
Appraisals of subordinates, recruitments and training the team
 Drive the development of Manpower plans for the team
KEY DELIVERABLES/ KEY RESULT AREAS
Margin Growth
% deviation in procurement cost compared to budget
% reduction in Inventory carrying costs (RM, PM & Processing)
Customer Satisfaction
Highest level of quality satisfaction with 0% quality complaint
% production downtime due to non availability of materials
% of consignments which are supplied as per the ordered quantity within the specified timelines
Inventory Management
Setting norms for stock (having high leadtime) at vendors end within specified timelines
Planning Efficiency
Creation of Procurement plan within specified timelines
Automation of Supply Chain processes
% of processes in Procurement for which SAP is being used
Enhance Operational Efficiency
% production downtime due to non availability of materials for production
Vendor Management
% reduction in rejection of materials at factory (no. of times)
Development of 100+ vendors/Co packer for all items within the specified timelines
Creation of database of vendor pricing, lead times and capacity for materials
Ensure adequate manpower in the function
Completion of hiring for new positions within specified timelines
Employee Development
% completion of training man-days of team against norms
Performance Management
% adherence to timelines for PMS

3. REI Six Ten Retail & My Grahak.com, Delhi: Nov 2010 – Nov 2011
Buying & Merchandising Head
Key Accountabilities:
 Responsible to manage the Staples, FMCG Non food, Processed Food, Beverages, Dairy,
Bakery, Frozen and House ware, General Merchandisecategories as Buying &
Merchandising Headfor 3 formats of REI i.e. Six Ten Retail Stores, My Grahak online
Shopping portal (e-commerce) and Six Ten Value Stores (Business to Business).
 Merchandise planning, Devising Promotion and pricing strategy.
 Vendor negotiations, Working Capital Management
 To establish the optimum product mix for each store type
 Understand and improve upon the correct inventory cycles for the stores
 Direct all promotions in the stores to generate and leverage the footfalls
 Identify and leverage alternate buying opportunities to source products
 Evaluate and finalize buying terms and conditions with vendors
 To ensure that financial plans are developed in line to maximize revenues and other incomes
with focus on designing exclusive schemes with business partners.
 To work with the strategy team and ensure that there is consistent, appropriate and unique
product handwriting across the Category
 To ensure that Category space plans are developed so that the optimum ranges for each
product of store are displayed while delivering the required returns per square foot
 Integration with internal customers (Retail, Store planning, Visual Merchandisers) and
external customers
 Regularly track Competition's activities and consumer's needs
 To manage replenishment strategies for optimum store and DC inventory levels.
 Vendor Development/Collaboration
 Leading a team of 16 buyers & Merchandisers to manage Category wise Sale, Profitability,
promotions, merchandise planning and Space management.
 Managing Merchandising for e-commerce business i.e. Mygrahak.com online shopping portal.
Reliance Retail Ltd., New Delhi: Sep’06 – Oct 2010
Zonal Head (North), Buying &Merchandising – Staples& Processed Food
Key Accountabilities:
 Implementing various strategies to achieve business goals aimed towards the growth in
business volumes as well as profitability while analyzing cost effectiveness and competitor’s
strategies and proceeding.
 Negotiation with national and regional vendors for promotions, margin and new product
launch.
 Executing the review of all system generated purchase orders of special order merchandise.
 Interfacing for replenishment with D.C and vendor for ensuring the best supply.
 Asserting a timely MIS & database reflecting the trends & developments of the company
regarding sales, business development, vendor reconciliation, etc.
 Developing category assortment, pricing the products; planning promotions and
implementing the same through store operations team.
 Performing periodical review of assortment / sub category for inclusion / delisting of SKUs’.
 Enforcing the cluster / store specific sales plan & strategies as well as allocating resources as
per the annual operating plans.
 Executing the competitor analysis covering range, price, quality benchmarking through
constant benchmarking and upgrading the category mix.
 Accountable for Product Assortment Planning, Category Management, Planograming
Promotion, Product display, Shelving and Replenishment of Private Labels.
 Promoting Private label products, ensuring its profitability and net margin.
Notable Credits
 Managing Food business of Rs. 20Cr+ per month with 16-17% net margin in Delhi & NCR.
 Accredited for facilitating the launch of 150+ stores in Delhi, NCR, U.P. & A.P. including 6
Hyper & Super stores.

4. The Home Store (I) Ltd (Sabka Bazaar): Jul’04- Sep 06
Regional Business Manager
Key Accountabilities:
 Plan and conceptualize various strategies to achieve business goals aimed towards the growth
in business volumes as well as profitability while analyzing cost effectiveness and
competitor’s strategies
 Managing Store Ops team, handling their grievances and organizing motivational activities for
them
 Accountable for Product Assortment Planning, Category Management, Planograming,
Promotion, Product display, Shelving and Replenishment of Private Labels and perform
periodical review of Assortment/ Sub Category for inclusion/ delisting of SKUs’
 Managing Merchandising team of Staple, Processed Food, Beverages, Non Food FMCG and
Dairy products, Apparels, Footwears, Durables and General Merchandise, Home Furnishing &
Décor.
 Set and achieve the top-line, middle-line and bottom-line targets within the prescribed
budgets while making decisions on Product-Mix and Promotion, etc. Accountable for achieving
Key account Sales targets, growth and profitability targets for each Product
 Negotiation with different business associates for branding and other income.
 Responsible for managing the team, training them for the professional & work developments.
Solve team’s concerns & grievances while providing them with various accolades to motivate
them on regular basis.
 Store Operation: Maintenance, Customer Care, Staff Management, Till Management.
Notable Credits
 Successfully set up 1st Hyper mart of Uttar Pradesh
 Successfully managed 3 months long shopping carnival activity
COMMENCED CAREER
Indian Air Force (Logistics Branch) Feb 1988’ - Jun’04
Manger Purchase/Supply Chain
Key Accountabilities:
 SKU organization and administration, maintenance and safe custody of Stores, Maintenance
of stock location Bin cards as also records and documents leading to proper accounting,
review and audit of stores, provisioning of stores at different levels, receipt, storing and
issues of different range of stores
 Supplying of SKU on W/shop floor accounting and maintaining of stores consumption data
records in the cardex and computerized system of Accounting, Supervision of
loading/unloading, packing/unpacking and dispatching of entire range of SKUs by Road, Rail,
Sea, Air and Post
 Procurement of Food, Non-food items, Non-Veg, Dairy, Fuel n Lubricants, Tools,
Consumables, Arms & Ammunition and Automobiles.
 Purchase and procurement of various items from indigenous sources including purchase from
local market at competitive prices, inviting tenders and their finalization for bulk purchase
and for the contract of essential services for the organizational establishment, indenting of
SKUs.
 Managing Warehouse/Depot/DC Operation
 Managing operation of CSD Canteen (Retail Outlets)
SCHOLASTICS
 Post Graduate Diploma in Business Management from NIT, Mohali in 2004.
 Post Graduate Diploma in Personnel Management and Industrial Relation from NIT, Mohali
 Diploma in Material management from India Air Force
 M.A from C.C.S. (Meerut) University
IT Skills: Well versed with SAP, MS – Office, VB, Oracle, D2K and Internet Applications.
PERSONAL DOSSIER
Date of Birth : 6th October, 1969
Family Status : Married
Permanent Address : 419/4, Shastri Nagar, Meerut (U.P.)