1. HARRY M. HANKS
86 Pizzaro Avenue
Novato, CA 94949
(415) 519-7444 hhanks@myjis.net
IT OPERATIONS & DATA CENTER MANAGEMENT
Practiced indirectingmulti-campusInformation Servicesorganizationsin areasincludingTechnical Services,DataBase
Administration,DataCenter Operations,Data/VoiceTelecommunications,WAN/LANOperations,Network Topology,
and Customer Support.Aveteran leader of morethan 36 datacenter migrations,consolidations,and launchesover the
pasttwo decades effectively managinghighperformanceworkforceswith asmanyas155 professionals.
Knowledgeablein theworkingsof companiesin industries includingNational Distribution,Chemical,Retail,Computer
SoftwareDevelopment,Healthcare,Aerospace,Transportation,FreightForwarding,AutomobileImports,and Consulting
Practices.
An unblemished and unbroken record of improvingorganizational effectiveness and efficiency through leadership
that aligns the business processes and ITinfrastructureto realizecostsavings,accelerateperformance,and sustain
strategic flexibility whilecreatinga competitive advantagefor the organization.
CORE COMPETENCIES
Consulting • Engagement Management • Data Center Operations • Data Center Consolidation & Migration
Metro/Global Mirror (MGM) Implementation • SVC Implementation • Systems Programming
Business Partnering • Team Leadership & Motivation • Systems Implementations
PROFESSIONAL EXPERIENCE
Jake Integrated Solutions (JIS) 2011 – Present
An IT Consultancy
JIS Managing Partner
Took the lead in directingconsulting engagements with leadingArizona based health care serviceproviders
including ScottsdaleHealthcare, FloridaHealth CarePlans,Stanford Hospital and Clinics,and Florida Health Care
Plan (FHCP).
Representative Engagements:
For Scottsdale Healthcare: In a nine-month engagement, analyzingtheir data centers and infrastructurefor
consolidation of four data centers into two data centers. Evaluated the improvements that needed to happen
to make the consolidation successful.
For Florida Health Care Plans: In a four-month engagement, provided effective executive level coachingto the
Director of Technology Solutions Group (TSG) at Florida Health CarePlans enablinghimto develop better
working relationshipswithin the organization at all levels,whileimproving workplaceproductivity.
For Stanford Hospital and Clinics: In an 11-month engagement, managed the IT outsourcingvendor contractat
Stanford Hospital and Clinicswith significantsuccess. On behalf of their senior management, coordinated
with the vendor and the outsourcingcompany, to develop cooperativeresolutions thatresulted in setting the
current environment and providingthe direction for Stanford’s IT future.
ForFlorida Health CarePlan (FHCP):In a seven-month engagement,successfullymanaged of theFHCP Information
Technology (IT) InfrastructureTechnical Groupuntil thepermanentDirectorreplacementwas hired.
IBM Global Technical Services 1995 – 2011
A strategic business unit of IBM focused on providing outsourced data center management services.
Senior Consultant/Engagement Manager
Served as engagement manager in 58 engagements over a span of 16 years consistently completing engagements
on time, on budget, and in scope.Guided the efforts of as many as 11 professionals in data center consolidations
and migrations,storagemigrations,server consolidations,and data center automation.
2. HARRY M. HANKS PAGE TWO
IBM Global Technical Services (continued)
Senior Consultant/Engagement Manager
Designed and fully developed fivedata centersfor high profilecompanies,includingI.Magnin.Consolidated and
migrated 19 data centersfor avariety of industries,includingcreationof moveday projectplansand comprehensive
documentation.(Acomprehensivelistingof engagementisavailableupon requestina separateaddendum)
Representative Engagements:
Engagement Manager for a Florida Healthcare Company: Performed a data center assessment. Presented
final reportand recommendations for their data center migration. As a result,the customer requested an
additional engagement to supportthe design and build of the recommended scope of the data center.
Engagement Manager for a large Supermarket Chain: Performed a PhaseI and II Data Center relocation in
Bush Ash, Ohio. This engagement was primarily an IBMpSeries and IBM Storage SAN migration from one site
to two different sites.
Engagement Manager for a large Manufacturer of Computer Storage Equipment: Evaluated Automation
/Monitoring The objective of customer rankingin the “World of Automation/Monitoring” today and what it
would take to achievea higher status in the coming months was fully met.
Engagement Manager for a Bank: Completed an information Technology Resiliency Phase2 Projectto meet
the objective with the IBM team’s product of a five (5) year Disaster Recovery Plan. The plan enables them to
migrate from a Regional Hot Site to a Regional WarmSite.
Engagement Manager for a sizable Pharmacy Company: Completed the PhaseI and PhaseII migration
engagement. This engagement was a consolidation of 15 data centers into two (2) data center sites for a
successful IBMengagement. The customer requested IBM to perform the Phase III migration over several
months based on this success of the Phase I and PhaseII Engagements.
CAREER NOTES
Additional career success in a series of increasingly responsibleITand Data Center leadership roles with companies
includingForemost-McKesson,I.Magnin & Company, the Pasha Group, Boole & BabbidgeInc., and Good
Samaritan Health System.
Guided the efforts of as many as 155 professionalswhileresponsibly managingbudgets as largeas $954,000.00.
Played a lead rolein the introduction of many of today’s standard ITpractices includingdata center development
and consolidation,outsourcing,and applicationsvirtualization.
EDUCATION
Studies in Finance, California State University, Long Beach, CA
.