1. Harry D. McLaughlin
1507 S. Wilton Street, Philadelphia, PA 19143, (215)906-6483, harrydmc@gmail.com
OBJECTIVE To secure a position that compliments as well as enhances my talents and experience.
EXPERIENCE
Quality Community Health Care, Inc Outreach/Enrollment Specialist,CAC 2013- Present
• Creating partnerships with community and faith based organizations, attending and hosting community Health
Fairs and other community events. Assisting with enrollments into Quality Health Plans through the Federal
• Marketplace. Initiating and finalizing the plan selection and enrollment processes including analyzing and
comparing plans to suit the individual needs of the consumer.
• Care coordination for patients with chronic care needs secondary to health disparities.
• Medicaid applications and appeals for the uninsured and underinsured and securing the coverage to care
process, connecting individuals to primary and specialty care.
• Other duties as assigned.
Olney Logan E3 Power Center Intake Coordinator Security officer Philadelphia, PA 2011-2013
• Orchestrated the orientation of all new members of the educational program.
• Assisted advisors and teachers in bi- monthly orientations.
• Established relationships with officers of the Philadelphia Courts and perspective candidates for the educational
program.
• Customer service representative responsible for trouble shooting eligibility requirements for perspective clients.
• Managed the attendance records for the day and night adult GED educational program.
• Monitored closed circuit television systems.
• Permitted visitors or other unauthorized persons from coming into main lobby.
• Reported all incidents with staff and students, ie. completed reports fire drills and was the onsite contact person
in regards to the alarm system.
• Patrolled interior, recorded property damage, missing articles, unusual occurrences and malfunctioning of
equipment for use of supervisory personnel.
• Conflict resolution and de-escalation certified.
Leadership Learning Partners Charter School Non-teaching Assistant Philadelphia, PA 2009-2013
• Assisted teaching staff in and outside the classroom.
• Monitored hallways and student exercises including assemblies, scheduled dismissals and fire drills.
• Worked with and directly reported to the school principal and dean of discipline.
• Assisted in the safety of all students’ entrance and exits before and after school hours.
• Enforced all school policies such as conduct, dress code as well as modeling the behavior of a
Non-teaching faculty member while on school property.
• De-escalated and managed behaviorally challenged children.
• Assisted administration staff when needed on special projects.

2. The Belgian Cafe Sous Chef/ Kitchen Manager Philadelphia, PA 2007-2009
• Supervised daily operations up to and including daily specials.
• Managed the accounts used to produce the fresh menu items quarterly.
• Implemented a system to utilize local farm products in the menu when available.
• Established a green policy for food waste.
• Managed and trained kitchen staff.
• Established the sanitation standards for the future staff.
EDUCATION
Philadelphia OIC Opportunities Inn Philadelphia, PA 1999-1999
• Certificate of completion , Culinary Arts Program
Lincoln University Lincoln Universty, PA 1992-1994
INTEREST
Music composition, poetry, billiards, cooking history, commercial art and mentoring youth in the city.
REFERENCES
Available upon request