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LEM3020
Integrated consultancy
practice
Week 1

Jonathan Hazell
© Jonathan Hazell

Week 1

Page 2
http://www.alaskanhome.com/blog/wp-content/uploads/2010/11/Thin-Ice.jpg

Week 1
http://upload.wikimedia.org/wikipedia/commons/7/70/Demon_Roller_Coaster.jpg
Week 1
Introductions
• Why me?
• Who are you?
• Why are you here?
• Where next for you?

© Jonathan Hazell

Week 1

5
The rules of engagement . . .
• Listen, don’t write anything down

© Jonathan Hazell

Week 1

Page 6
• Listen, don’t write anything down
• Argue the toss, constructively!

© Jonathan Hazell

Week 1

Page 7
• Listen, don’t write anything down
• Argue the toss, constructively!
• These slides are freely available on-line
http://www.slideshare.net/HazellTowers

© Jonathan Hazell

Week 1

Page 8
• Listen, don’t write anything down
• Argue the toss, constructively!
• These slides are freely available on-line
http://www.slideshare.net/HazellTowers
• With a bit of luck and a following wind there will be notes on-line too!

© Jonathan Hazell

Week 1

Page 9
• Listen, don’t write anything down
• Argue the toss, constructively!
• These slides are freely available on-line
http://www.slideshare.net/HazellTowers
• With a bit of luck and a following wind there will be notes on-line too!
• But, if you’re a compulsive scribbler, I’ve flagged key messages,

© Jonathan Hazell

Week 1

Page 10
• Listen, don’t write anything down
• Argue the toss, constructively!
• These slides are freely available on-line
http://www.slideshare.net/HazellTowers
• With a bit of luck and a following wind there will be notes on-line too!
• But, if you’re a compulsive scribbler, I’ve flagged key messages, like so

© Jonathan Hazell

Week 1

Page 11
Remember . . .

http://cdn.shopify.com/s/files/1/0157/3938/products/john-is-not-dull-poster1_medium.jpg
© Jonathan Hazell
Week 1

Page 12
http://cdn.shopify.com/s/files/1/0157/3938/products/john-is-not-dull-poster1_medium.jpg
© Jonathan Hazell
Week 1

Page 13
• I’m here to help you understand the Chinese proverb, apparently
made famous by Benjamin Franklin (and to learn from you):

© Jonathan Hazell

Week 1

Page 14
Tell me and I'll forget;

© Jonathan Hazell

Week 1

15
Tell me and I'll forget;
show me and I may remember;

© Jonathan Hazell

Week 1

16
Tell me and I'll forget;
show me and I may remember;
involve me and I'll understand.

© Jonathan Hazell

Week 1

17
Overview
• Module overview
• Delivery
• Timings
• Style

© Jonathan Hazell

Week 1

18
This week’s topics
• What is a consultant?
• How does this differ from being
a contractor?
• How is consultancy organised?
• How is it regulated?
• The legal framework
• Criminal and civil law

© Jonathan Hazell

• What services might the
consultant offer?
• Why?
• How?

• What are the limitations?
•
•
•
•
•
Week 1

capital
intellectual
marketing
price
reputation
19
Next week
• The consultant as a competent
person
• Responding to the brief
• Agreeing heads of terms

© Jonathan Hazell

• Please read BS 5837:2012 and
present me with a considered
review – we’ll do the same at
the end of the Module and
compare

Week 1

20
What is a consultant?
• Someone who sells their
knowledge and experience
rather than their practical skills

© Jonathan Hazell

Week 1

http://www.bbc.co.uk/cult/anderson/thunderbirds/images/520_brains.jpg
21
What is a consultant?
• Someone who sells their
knowledge and experience
rather than their practical skills
• The little grey cells may have
emerged from years of
developing and honing practical
skills, but then again . . .

© Jonathan Hazell

http://images6.fanpop.com/image/photos/35300000/Hercule-Poirot-poirot-35373241-1280-960.jpg
Week 1
22
How is this different to a contractor?

© Jonathan Hazell

http://www.sarahfrisk.net/PostcardsFromTheGreatWar/wp-content/uploads/2010/05/064b.jpg
Week 1
23
How is consultancy organised?
• How would you like it to be
organised?
• sole trader?
• multi-disciplinary intellectual
enterprise?
• business unit within a tree care
operation?

© Jonathan Hazell

Week 1

http://atomictoasters.com/wp-content/uploads/2011/03/A-Piece-of-String.jpg
24
How is consultancy regulated?
• The various membership
organisations and professional
bodies play their part

© Jonathan Hazell

http://blog.craniumfitteds.com/wp-content/uploads/HLIC/344f36a51245a567ffb3dcf7f311eb02.jpg
Week 1
25
How is consultancy regulated?
• The various membership
organisations and professional
bodies play their part
• And so does the law

© Jonathan Hazell

http://blog.craniumfitteds.com/wp-content/uploads/HLIC/344f36a51245a567ffb3dcf7f311eb02.jpg
Week 1
26
The legal framework
• The law is divided into two
• Criminal law
• Civil law

http://1.bp.blogspot.com/-4IBFjZu3-P8/TrGQMeLkr2I/AAAAAAAABMQ/XuGo14tb_qk/s1600/The-Scales-of-Justice-The-Old-Bailey-TZ18-May-2011-35B.jpg
© Jonathan Hazell
Week 1
27
Criminal law
• rules of behaviour laid down by Parliament for the greater good

http://upload.wikimedia.org/wikipedia/commons/9/97/Palace_of_Westminster,_London_-_Feb_2007.jpg
© Jonathan Hazell
Week 1

28
Criminal law
• enforcement by a number of
different agencies
• sanctions may involve loss of
liberty so the burden of proof is
“beyond reasonable doubt”
• HSW Act enforced by HSE or local
authority Environmental Health
Officers

© Jonathan Hazell

Week 1

http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg
29
Civil law
• disputes between individuals, or
individuals and companies

http://framingpainting.com/UploadPic/John%20Collier/big/Two%20Men%20Engaged%20in%20an%20Argument_%20One%20Manifesting%20Anger%20the%20Other%20Trying%20to%20Calm%20Him%20Down.jpg

© Jonathan Hazell

Week 1

30
Civil law
• the plaintiff sues the defendant to address a
civil wrong or tort
• the court is concerned with liability rather
than guilt, the burden of proof is the
“balance of probability”
• sanction is generally compensation, maybe
costs

© Jonathan Hazell

Week 1

http://laborcamp.mcad.edu/files/gold_1.jpg
31
What might the consultant offer?
• tree safety,

© Jonathan Hazell

Week 1

http://upload.wikimedia.org/wikipedia/commons/6/6d/Navy_binoculars.jpg
32
What might the consultant offer?
• tree safety,

© Jonathan Hazell

http://i223.photobucket.com/albums/dd188/bulkers/T2-Part%202/WagonMound.jpg
Week 1
33
What might the consultant offer?
• tree safety,
• tree health and condition,

© Jonathan Hazell

Week 1

http://www.treesjerrydicker.co.uk/userimages/IMG_0327.JPG
34
What might the consultant offer?
• tree safety,
• tree health and condition,

MANAGEMENT OF THE RISK FROM
FALLING TREES OR BRANCHES
SIM 01/2007/05

© Jonathan Hazell

Week 1

35
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,

© Jonathan Hazell

Week 1

36
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,

© Jonathan Hazell

Week 1

37
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,

© Jonathan Hazell

Week 1

http://media.nj.com/jjournal-news/photo/13578462-large.jpg
38
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,

© Jonathan Hazell

Week 1

39
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,
• tree valuation

© Jonathan Hazell

Week 1

40
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,
• tree valuation

© Jonathan Hazell

http://news.bbcimg.co.uk/media/images/71673000/jpg/_71673771_dukeofwellingtontree.jpg
Week 1
41
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,
• tree valuation
• tree inventory

© Jonathan Hazell

Week 1

42
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,
• tree valuation
• tree inventory

© Jonathan Hazell

Week 1

43
James England – james@England.ac
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,
• tree valuation
• tree inventory
• tree strategy

© Jonathan Hazell

Week 1

44
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,
• tree valuation
• tree inventory
• tree strategy

© Jonathan Hazell

Week 1

45
What might the consultant offer?
• tree safety,
• tree health and condition,
• tree management,
• trees and the built form,
• tree valuation
• tree inventory
• tree strategy

© Jonathan Hazell

Week 1

http://www.nottinghamcity.gov.uk/CHttpHandler.ashx?id=46238&p=0
46
What are the limitations?

© Jonathan Hazell

Week 1

47
What are the limitations?
• capital

© Jonathan Hazell

Week 1

http://en.getac.com/images/products/PS336/PS336_GF_YF_330x330.jpg
48
What are the limitations?
• capital
• intellectual

http://carolinasalt.com/wp-content/uploads/2012/04/5937020-the-thinker-statue-by-the-french-sculptor-rodin.jpeg

© Jonathan Hazell

Week 1

49
What are the limitations?
• capital
• intellectual
• marketing

© Jonathan Hazell

Week 1

50
What are the limitations?
• capital
• intellectual
• marketing
• price

© Jonathan Hazell

Week 1

http://laborcamp.mcad.edu/files/gold_1.jpg
51
What are the limitations?
• capital
• intellectual
• marketing
• price
• reputation

© Jonathan Hazell

Week 1

52

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Integrated Consultancy Practice Week 1 Overview

  • 5. Introductions • Why me? • Who are you? • Why are you here? • Where next for you? © Jonathan Hazell Week 1 5
  • 6. The rules of engagement . . . • Listen, don’t write anything down © Jonathan Hazell Week 1 Page 6
  • 7. • Listen, don’t write anything down • Argue the toss, constructively! © Jonathan Hazell Week 1 Page 7
  • 8. • Listen, don’t write anything down • Argue the toss, constructively! • These slides are freely available on-line http://www.slideshare.net/HazellTowers © Jonathan Hazell Week 1 Page 8
  • 9. • Listen, don’t write anything down • Argue the toss, constructively! • These slides are freely available on-line http://www.slideshare.net/HazellTowers • With a bit of luck and a following wind there will be notes on-line too! © Jonathan Hazell Week 1 Page 9
  • 10. • Listen, don’t write anything down • Argue the toss, constructively! • These slides are freely available on-line http://www.slideshare.net/HazellTowers • With a bit of luck and a following wind there will be notes on-line too! • But, if you’re a compulsive scribbler, I’ve flagged key messages, © Jonathan Hazell Week 1 Page 10
  • 11. • Listen, don’t write anything down • Argue the toss, constructively! • These slides are freely available on-line http://www.slideshare.net/HazellTowers • With a bit of luck and a following wind there will be notes on-line too! • But, if you’re a compulsive scribbler, I’ve flagged key messages, like so © Jonathan Hazell Week 1 Page 11
  • 12. Remember . . . http://cdn.shopify.com/s/files/1/0157/3938/products/john-is-not-dull-poster1_medium.jpg © Jonathan Hazell Week 1 Page 12
  • 14. • I’m here to help you understand the Chinese proverb, apparently made famous by Benjamin Franklin (and to learn from you): © Jonathan Hazell Week 1 Page 14
  • 15. Tell me and I'll forget; © Jonathan Hazell Week 1 15
  • 16. Tell me and I'll forget; show me and I may remember; © Jonathan Hazell Week 1 16
  • 17. Tell me and I'll forget; show me and I may remember; involve me and I'll understand. © Jonathan Hazell Week 1 17
  • 18. Overview • Module overview • Delivery • Timings • Style © Jonathan Hazell Week 1 18
  • 19. This week’s topics • What is a consultant? • How does this differ from being a contractor? • How is consultancy organised? • How is it regulated? • The legal framework • Criminal and civil law © Jonathan Hazell • What services might the consultant offer? • Why? • How? • What are the limitations? • • • • • Week 1 capital intellectual marketing price reputation 19
  • 20. Next week • The consultant as a competent person • Responding to the brief • Agreeing heads of terms © Jonathan Hazell • Please read BS 5837:2012 and present me with a considered review – we’ll do the same at the end of the Module and compare Week 1 20
  • 21. What is a consultant? • Someone who sells their knowledge and experience rather than their practical skills © Jonathan Hazell Week 1 http://www.bbc.co.uk/cult/anderson/thunderbirds/images/520_brains.jpg 21
  • 22. What is a consultant? • Someone who sells their knowledge and experience rather than their practical skills • The little grey cells may have emerged from years of developing and honing practical skills, but then again . . . © Jonathan Hazell http://images6.fanpop.com/image/photos/35300000/Hercule-Poirot-poirot-35373241-1280-960.jpg Week 1 22
  • 23. How is this different to a contractor? © Jonathan Hazell http://www.sarahfrisk.net/PostcardsFromTheGreatWar/wp-content/uploads/2010/05/064b.jpg Week 1 23
  • 24. How is consultancy organised? • How would you like it to be organised? • sole trader? • multi-disciplinary intellectual enterprise? • business unit within a tree care operation? © Jonathan Hazell Week 1 http://atomictoasters.com/wp-content/uploads/2011/03/A-Piece-of-String.jpg 24
  • 25. How is consultancy regulated? • The various membership organisations and professional bodies play their part © Jonathan Hazell http://blog.craniumfitteds.com/wp-content/uploads/HLIC/344f36a51245a567ffb3dcf7f311eb02.jpg Week 1 25
  • 26. How is consultancy regulated? • The various membership organisations and professional bodies play their part • And so does the law © Jonathan Hazell http://blog.craniumfitteds.com/wp-content/uploads/HLIC/344f36a51245a567ffb3dcf7f311eb02.jpg Week 1 26
  • 27. The legal framework • The law is divided into two • Criminal law • Civil law http://1.bp.blogspot.com/-4IBFjZu3-P8/TrGQMeLkr2I/AAAAAAAABMQ/XuGo14tb_qk/s1600/The-Scales-of-Justice-The-Old-Bailey-TZ18-May-2011-35B.jpg © Jonathan Hazell Week 1 27
  • 28. Criminal law • rules of behaviour laid down by Parliament for the greater good http://upload.wikimedia.org/wikipedia/commons/9/97/Palace_of_Westminster,_London_-_Feb_2007.jpg © Jonathan Hazell Week 1 28
  • 29. Criminal law • enforcement by a number of different agencies • sanctions may involve loss of liberty so the burden of proof is “beyond reasonable doubt” • HSW Act enforced by HSE or local authority Environmental Health Officers © Jonathan Hazell Week 1 http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg 29
  • 30. Civil law • disputes between individuals, or individuals and companies http://framingpainting.com/UploadPic/John%20Collier/big/Two%20Men%20Engaged%20in%20an%20Argument_%20One%20Manifesting%20Anger%20the%20Other%20Trying%20to%20Calm%20Him%20Down.jpg © Jonathan Hazell Week 1 30
  • 31. Civil law • the plaintiff sues the defendant to address a civil wrong or tort • the court is concerned with liability rather than guilt, the burden of proof is the “balance of probability” • sanction is generally compensation, maybe costs © Jonathan Hazell Week 1 http://laborcamp.mcad.edu/files/gold_1.jpg 31
  • 32. What might the consultant offer? • tree safety, © Jonathan Hazell Week 1 http://upload.wikimedia.org/wikipedia/commons/6/6d/Navy_binoculars.jpg 32
  • 33. What might the consultant offer? • tree safety, © Jonathan Hazell http://i223.photobucket.com/albums/dd188/bulkers/T2-Part%202/WagonMound.jpg Week 1 33
  • 34. What might the consultant offer? • tree safety, • tree health and condition, © Jonathan Hazell Week 1 http://www.treesjerrydicker.co.uk/userimages/IMG_0327.JPG 34
  • 35. What might the consultant offer? • tree safety, • tree health and condition, MANAGEMENT OF THE RISK FROM FALLING TREES OR BRANCHES SIM 01/2007/05 © Jonathan Hazell Week 1 35
  • 36. What might the consultant offer? • tree safety, • tree health and condition, • tree management, © Jonathan Hazell Week 1 36
  • 37. What might the consultant offer? • tree safety, • tree health and condition, • tree management, © Jonathan Hazell Week 1 37
  • 38. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, © Jonathan Hazell Week 1 http://media.nj.com/jjournal-news/photo/13578462-large.jpg 38
  • 39. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, © Jonathan Hazell Week 1 39
  • 40. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, • tree valuation © Jonathan Hazell Week 1 40
  • 41. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, • tree valuation © Jonathan Hazell http://news.bbcimg.co.uk/media/images/71673000/jpg/_71673771_dukeofwellingtontree.jpg Week 1 41
  • 42. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, • tree valuation • tree inventory © Jonathan Hazell Week 1 42
  • 43. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, • tree valuation • tree inventory © Jonathan Hazell Week 1 43 James England – james@England.ac
  • 44. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, • tree valuation • tree inventory • tree strategy © Jonathan Hazell Week 1 44
  • 45. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, • tree valuation • tree inventory • tree strategy © Jonathan Hazell Week 1 45
  • 46. What might the consultant offer? • tree safety, • tree health and condition, • tree management, • trees and the built form, • tree valuation • tree inventory • tree strategy © Jonathan Hazell Week 1 http://www.nottinghamcity.gov.uk/CHttpHandler.ashx?id=46238&p=0 46
  • 47. What are the limitations? © Jonathan Hazell Week 1 47
  • 48. What are the limitations? • capital © Jonathan Hazell Week 1 http://en.getac.com/images/products/PS336/PS336_GF_YF_330x330.jpg 48
  • 49. What are the limitations? • capital • intellectual http://carolinasalt.com/wp-content/uploads/2012/04/5937020-the-thinker-statue-by-the-french-sculptor-rodin.jpeg © Jonathan Hazell Week 1 49
  • 50. What are the limitations? • capital • intellectual • marketing © Jonathan Hazell Week 1 50
  • 51. What are the limitations? • capital • intellectual • marketing • price © Jonathan Hazell Week 1 http://laborcamp.mcad.edu/files/gold_1.jpg 51
  • 52. What are the limitations? • capital • intellectual • marketing • price • reputation © Jonathan Hazell Week 1 52