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Aneurin Bevan
Continuous Improvement
Danny Antebi, Director, ABCi
Knowledge
Knowledge as a commodity
(transaction)
Knowledge as an emergent social
process
(dialogue, innovation)
Knowledge as commodity
Policy framework
New research
Meta analyses
Local data
Quantitative
Knowledge as an emergent process
Qualitative
Narrative/discourse
Dialogue
Innovation
Knowledge is only of use if it is
usable (learning organisation)
Nature of relationships (receptive,
valuing) c.f. mid staffs
Context
Example 1 - Commodity
Metsim
o Predicting unplanned presentations and
occupancy.
o Changing responses i.e. rotas, scheduling,
prioritisation etc.
Example 2 - Emergent
Stepping Stones
o Improving discharge process
o Leadership
o Measurement
o Team-working
Managing Knowledge
Knowledge pathway
o Triage/Urgency
o Assessment
o Diagnostics
o Interventions and actions
What needs to happen?
Organisational Message
Campaign
Get the language right
Coproduce emergent knowledge
with those that need and use it

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Aneurin Bevan Continuous Improvement by Danny Antebi, Director, ABCi.