1. HERMAN ALLEN
623 Sarita St. hermanallen007@yahoo.com (407) 474-9529
Sanford, FL 32773 (407) 474-9238
CAREER SUMMARY
Office Support, Scanning and Banking
WORK EXPERIENCE
Synchrony Financial, Longwood, FL
Applications/Correspondence/Bankruptcy Scanning Specialist 2013 – present
* Accurate and timely processing of customer remittances.
* Maintain inventory and send outdated documents to retention.
* Prep and prepare applications for scanning.
* Maintain daily activity records.
* Copy and sort records.
* Data capture of business correspondence on high speed scanner.
* Maintain records and variety of data by computer.
* Print reports of daily output and production.
* Scanning on high speed automated processing equipment while meeting/exceeding minimum
quality and productivity levels.
* Scanning of check deposits and correspondence from customer remittances.
* Items Processing in a team environment.
* Scan priority documents before deadline on high speed OPEX scanners.
* Applies significant knowledge to identify appropriate work types to be processed.
* Enters terminal commands and performs sort functions on low speed and high speed sorting
equipment.
* Performed high speed image capture of documents and checks on OPEX scanning equipment.
* Operate high speed, high volume check sort machines, operate mail jogger, paper cutter, electric
stapler, scales for weighing.
* Operate Scanning System AS360, Fujitsu 5950 Scanner
* Help in other areas as needed.
Regions Bank, Orlando, FL 2010 – 2013
Remittance Lockbox Processor and Scanner
* Accurate and timely processing of check processing and customer remittances.
* Sort, prep and scan lockbox payments and correspondence.
* Maintain daily activity records.

2. * Data capture of business correspondence on high speed scanner.
* Maintain inventory and send outdated documents to retention.
* Prep and prepare applications for scanning
* Maintain records and a variety of data by computer.
* Effectively communicate scanning procedures to new staff members.
* Generate reports of daily output and production.
* Perform data entry per client specifications.
* Accurately balance daily invoices.
* Maintain machinery for operating standards.
* Operate mail sorting equipment.
* Scanning on high speed automated processing equipment while meeting/exceeding minimum
quality and productivity levels before daily deadlines.
* Scanning of check deposits and correspondence from customer remittances.
* Items Processing
* Scan priority documents before deadline on high speed OPEX scanners with double monitors.
* Applies significant knowledge to identify appropriate work types to be processed.
* Enters terminal commands and performs sort functions on low speed and high speed sorting
equipment.
* Input remittances, checks and various information accurately according to established
procedures.
* Ticket keying check amounts and invoice numbers by 10 key.
* Open and sort daily mail in compartments, operate mail jogger.
* Performed high speed image capture of documents and checks on OPEX scanning equipment.
* Operate high speed, high volume check sort machines.
* Operate OPEX Incoming and Scanning, OPEX System 150, OPEX MPS 30
* Handles multiple tasks in a small team environment and detail oriented.
* Help in other areas as needed.
SunTrust Bank, Orlando, FL 2007 – 2010
Credit File Clerk and Credit Support Specialist
• Prepare credit files for Federal Audits and Bank Risk Review.
 Compile, sort and copy files.
 Organize and maintain files.
 Maintain daily activity records.
 Create updated file report of internal clients regularly
* Update staff on new documents or procedures in weekly meetings.
* Set up and maintain new files for customers.
* Scrutinize new data for placement in files.
* Pull files as requested for review and accuracy.
* Fax records and review data.
• Review loan documentation daily for correctness.
* Send outdated loan files and documents to retention.
• Pull credit reports on companies and individuals through Equifax, DNBI
• CMT update tax returns, personal financial statements in STI Platform.
• Banking software used: Salesforce, Equifax, DBI Credit,Compass,OPUS Lite File Database
• Support department and team with overall administrative duties as needed
 Sort and open incoming mail.

3. FIRST HORIZON MERCHANT SERVICES, Orlando, FL 2003 – 2006
Document Imaging Processor Technician
• Scanned documentation accurately and precisely by operating a high volume scanner.
• Received documentation using revise measurements to assure client expectations and establish
productivity tracking.
• Prepared documents for processing by making them scan ready and by performing document
identification.
• Ensured that all imaging tasks (receiving, prep, scan, and indexing) productivity standards are achieved.
• Verified work to ensure accuracy and completeness.
• Provided adequate knowledge of batch processing and bar-coding procedures.
• Recorded results for tracking client locations to assure quality control.
• Troubleshooter for hardware issues and escalating imposing issues to department lead.
• Researched batches in order to troubleshoot and resolve problems.
• Obtained in-depth knowledge of all CS internal based software used for daily operations (i.e. Bar-
code tracking).
• Provided office support and other duties as assigned by management.
U.S. ARMY, Fort Story, VA
Petroleum Supply Specialist
• Received Army Achievement Medal.
EDUCATION/CERTIFICATIONS
P.C. and Business Certification, Mid-FL Technical Institute, Orlando, FL
COMPUTER SKILLS
Microsoft Office Word, Excel, Outlook, Windows 7 and XP, OPEX, Fujitsu, 10key